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Articles 841 - 870 of 914
Full-Text Articles in Organizational Behavior and Theory
Bias In The Correlated Uniqueness Model For Mtmm Data, James M. Conway, Filip Lievens, Steven E. Scullen, Charles E. Lance
Bias In The Correlated Uniqueness Model For Mtmm Data, James M. Conway, Filip Lievens, Steven E. Scullen, Charles E. Lance
Research Collection Lee Kong Chian School Of Business
This simulation investigates bias in trait factor loadings and intercorrelations when analyzing multitrait-multimethod (MTMM) data using the correlated uniqueness (CU) confirmatory factor analysis (CFA) model. A theoretical weakness of the CU model is the assumption of uncorrelated methods. However, previous simulation studies have shown little bias in trait estimates even when true method correlations are large. We hypothesized that there would be substantial bias when both method factor correlations and method factor loadings were large. We generated simulated sample data using population parameters based on our review of actual MTMM results. Results confirmed the prediction; substantial bias occurred in trait …
Emotional Intelligence And Negotiation: The Tension Between Creating And Claiming Value, Maw Der Foo, Hillary Anger Elfenbein, Hwee Hoon Tan, Voon Chuan Aik
Emotional Intelligence And Negotiation: The Tension Between Creating And Claiming Value, Maw Der Foo, Hillary Anger Elfenbein, Hwee Hoon Tan, Voon Chuan Aik
Research Collection Lee Kong Chian School Of Business
As a departure from past research on emotional intelligence (EI), which generally examines the influence of an individual's level of EI on that individual's consequences, we examined relationships between the emotional intelligence (EI) of both members of dyads involved in a negotiation in order to explain objective and subjective outcomes. As expected, individuals high in EI reported a more positive experience. However, surprisingly, such individuals also achieved significantly lower objective scores than their counterparts. By contrast, having a partner high in El predicted greater objective gain, and a more positive negotiating experience. Thus, high EI individuals appeared to benefit in …
From Dramaturgy To Theatre As Technology: The Case Of Corporate Theatre, Timothy Adrian Robert Clark, Iain Mangham
From Dramaturgy To Theatre As Technology: The Case Of Corporate Theatre, Timothy Adrian Robert Clark, Iain Mangham
Research Collection Lee Kong Chian School Of Business
This article examines a piece of corporate theatre. Although theatre has entered organization studies through the dramatistic writing of Kenneth Burke and the dramaturgical writings of Erving Goffman, this article is concerned with an approach variously described as organizational, radical, situation or corporate theatre that treats theatre not primarily as a resource, an ontology or a metaphor but as a technology. This approach involves the deployment by an organization of dramatists, actors, directors, set designers, lighting specialists, and musicians to put on performances in front of audiences. Using frameworks derived from studies of theatre a particular piece of corporate theatre …
Notes From An ‘Intelligent Island’: Towards Strategic Knowledge Management In Singapore’S Small Business Sector, Thomas Menkhoff, Yue Wah Chay, Benjamin Loh
Notes From An ‘Intelligent Island’: Towards Strategic Knowledge Management In Singapore’S Small Business Sector, Thomas Menkhoff, Yue Wah Chay, Benjamin Loh
Research Collection Lee Kong Chian School Of Business
This essay outlines some of the benefits and challenges of implementing strategic knowledge management systems in small and medium-sized enterprises (SMEs) with reference to respective initiatives in the Republic of Singapore. The article addresses following research questions: What is knowledge management (KM) and why has it become an issue? How can SMEs benefit from strategic KM? What are the potential pitfalls of KM applications in small firms? What are the strategic imperatives of using KM in SMEs? Do small and large firms require different KM systems? What are the critical success factors which have to be considered during implementation? How …
The Structure Of Affect: Reconsidering The Relationship Between Negative And Positive Affectivity, Russell Cropanzano, Howard M. Weiss, Jeff M. S. Hale, Jochen Reb
The Structure Of Affect: Reconsidering The Relationship Between Negative And Positive Affectivity, Russell Cropanzano, Howard M. Weiss, Jeff M. S. Hale, Jochen Reb
Research Collection Lee Kong Chian School Of Business
During the past decade organizational scientists have devoted considerable research attention to the topic of workplace affect. Despite important advances, continued progress depends on a better understanding of the structure of affective experience. The goal of this paper is to review progress to date. In particular, we review evidence pertaining to four constructs that have been widely used to organize research on affect: positive affectivity, negative affectivity, hedonic tone, and affect intensity. We review various structural models pertaining to these four constructs, devoting special attention to integrative frameworks and future research needs. Corresponding au
Displaying Group Cohesiveness: Humour And Laughter In The Public Lectures Of Management Gurus, David Greatbatch, Timothy Adrian Robert Clark
Displaying Group Cohesiveness: Humour And Laughter In The Public Lectures Of Management Gurus, David Greatbatch, Timothy Adrian Robert Clark
Research Collection Lee Kong Chian School Of Business
As perhaps the highest profile group of management speakers in the world, so-called management gurus use their appearances on the international management lecture circuit todisseminate their ideas and to build their personal reputations with audiences of managers. This article examines the use of humour by management gurus during these public performances. Focusing on video recordings of lectures conducted by four leading management gurus (Tom Peters, Rosabeth Moss Kanter, Peter Senge and Gary Hamel), the article explicates the verbal and nonverbal practices that the gurus use when they evoke audience laughter. These practices allow the gurus to project clear message completion …
Measuring Attraction To Organizations, Scott Highhouse, Filip Lievens, Evan F. Sinar
Measuring Attraction To Organizations, Scott Highhouse, Filip Lievens, Evan F. Sinar
Research Collection Lee Kong Chian School Of Business
Organizational attraction measures are commonly used as surrogate assessments of organizational pursuit. Despite the range in content often encompassed by such instruments, no research has systematically examined the assumptions underlying their use. The authors address this issue by empirically distinguishing items assessing attractiveness, prestige, and behavioral intentions and by modeling their effects on organization pursuit. Undergraduates (N = 305) were randomly assigned to recruitment literature from one of five well-known companies and were asked to respond to a series of items commonly used in past research. Analyses of the item responses suggested that three components of organizational attraction can be …
The Effects Of Sexual Orientation On Hirability Ratings: An Experimental Study, Greet Van Hoye, Filip Lievens
The Effects Of Sexual Orientation On Hirability Ratings: An Experimental Study, Greet Van Hoye, Filip Lievens
Research Collection Lee Kong Chian School Of Business
Despite its rising importance, empirical research about sexual orientation in the workplace is still scarce. This experimental study examined if gay candidates, with the same work-related qualities as heterosexual candidates, would be judged less favorably in a personnel selection context. Written candidate profiles were varied in a 3 x 3 between-subjects factorial design, with candidate quality and sexual orientation as experimental variables. Our results indicated that the hirability ratings of 135 selection professionals were based on candidate quality and that no discrimination on the basis of sexual orientation occurred. Implications of these findings and directions for future research are discussed.
Omission Bias In Vaccination Decision: Where's The "Omission"? Where's The "Bias"?, Terry Connolly, Jochen Reb
Omission Bias In Vaccination Decision: Where's The "Omission"? Where's The "Bias"?, Terry Connolly, Jochen Reb
Research Collection Lee Kong Chian School Of Business
Several studies have reported that parents are often reluctant to vaccinate their own or other people's children, even when the balance of health risks and benefits clearly favors vaccination. This reluctance has been interpreted as a manifestation of omission bias, a general tendency to prefer inactive to active options even when inaction leads to worse outcomes or greater risks. The research raises significant public health concerns as well as worries about human decision biases in general. In this paper we argue that existing research on vaccination decisions has not convincingly demonstrated any general reluctance to vaccinate nor has it made …
Privacy And Attitudes Towards Internet-Based Selection Systems: A Cross-Cultural Comparison, Michael M. Harris, Greet Van Hoye, Filip Lievens
Privacy And Attitudes Towards Internet-Based Selection Systems: A Cross-Cultural Comparison, Michael M. Harris, Greet Van Hoye, Filip Lievens
Research Collection Lee Kong Chian School Of Business
This paper examines perceptions of privacy and how they relate to reluctance to submit employment-related information over the Internet. In addition, possible cross-cultural differences between the US and Belgium regarding these constructs and the role of Internet knowledge are investigated. Based on theories of privacy and cross-cultural differences, a survey methodology was applied to test several hypotheses. Results suggest that privacy considerations may affect reluctance to use an Internet-based selection system. Moreover, as expected, some differences were observed between US and Belgian respondents. Respondents possessing a higher self-rated knowledge of the Internet were less concerned that employment-related data submitted over …
Predicting Cross-Cultural Training Performance: The Validity Of Personality, Cognitive Ability, And Dimensions Measured By An Assessment Center And A Behavior Description Interview, Filip Lievens, Michael M. Harris, Etienne Van Keer, Claire Bisqueret
Predicting Cross-Cultural Training Performance: The Validity Of Personality, Cognitive Ability, And Dimensions Measured By An Assessment Center And A Behavior Description Interview, Filip Lievens, Michael M. Harris, Etienne Van Keer, Claire Bisqueret
Research Collection Lee Kong Chian School Of Business
This study examined the validity of a broad set of predictors for selecting European managers for a cross-cultural training program in Japan. The selection procedure assessed cognitive ability, personality, and dimensions measured by assessment center exercises and a behavior description interview. Results show that the factor Openness was significantly related to cross-cultural training performance, whereas. cognitive ability was significantly correlated with language acquisition. The dimensions of adaptability, teamwork, and communication as measured by a group discussion exercise provided incremental variance in both criteria, beyond cognitive ability and personality. In general, these results are consistent with the literature on domestic selection, …
Reactions To Perceived Inequity In U.S. And Dutch Interorganizational Relationships, Lisa K. Scheer, Nirmalya Kumar, Jan-Benedict E. M. Steenkamp
Reactions To Perceived Inequity In U.S. And Dutch Interorganizational Relationships, Lisa K. Scheer, Nirmalya Kumar, Jan-Benedict E. M. Steenkamp
Research Collection Lee Kong Chian School Of Business
In an empirical examination of inequity in interorganizational relationships, we found similarities and differences in Dutch and U.S. automobile dealers' reactions to inequity in their relationships with their automobile suppliers. As predicted by equity theory, both positive and negative inequity have detrimental effects on the reactions of Dutch firms. In contrast, U.S. firms do not react negatively to positive inequity; only negative inequity has deleterious effects.
Applicant Perceptions Of Selection Procedures: The Role Of Selection Information, Belief In Tests, And Comparative Anxiety, Filip Lievens, Wilfried De Corte, Katrien Brysse
Applicant Perceptions Of Selection Procedures: The Role Of Selection Information, Belief In Tests, And Comparative Anxiety, Filip Lievens, Wilfried De Corte, Katrien Brysse
Research Collection Lee Kong Chian School Of Business
This study addresses the effects of the provision of information on the reliability and validity of selection procedures and the effects of test-taker attitudes (i.e., belief in tests and comparative anxiety) on fairness perceptions. Prior to an actual selection process, applicants (N = 118) were given either information about the reliability and validity of various selection procedures or no information. Next, they evaluated the fairness of eight selection procedures. No significant effect of selection information was found. Belief in tests had significant effects, with applicants high on test belief giving higher fairness ratings than applicants low on test belief. In …
The Relation Of Instrumental And Symbolic Attributes To A Company's Attractiveness As An Employer, Filip Lievens, Scott Highhouse
The Relation Of Instrumental And Symbolic Attributes To A Company's Attractiveness As An Employer, Filip Lievens, Scott Highhouse
Research Collection Lee Kong Chian School Of Business
This study adds a new marketing-based angle to the study of the attractiveness of organizations in the early stages of the recruitment process. Drawing on the instrumental-symbolic framework from the marketing literature, we expected that the meanings (in terms of inferred traits) that prospective applicants associate with employing organizations would play an important role in applicants' attractiveness to these organizations. Two groups of prospective applicants (275 final-year students and 124 bank employees) were drawn from the applicant population targeted by the bank industry. These applicants were asked to rate a randomly assigned bank in terms of job/organizational factors and to …
A Practical Procedure To Estimate The Quality And The Adverse Impact Of Single-Stage Selection Decisions, Wilfried De Corte, Filip Lievens
A Practical Procedure To Estimate The Quality And The Adverse Impact Of Single-Stage Selection Decisions, Wilfried De Corte, Filip Lievens
Research Collection Lee Kong Chian School Of Business
The quandary posed by the conflicting goals of valid selection and a diverse workforce is one of the most perplexing problems facing the practice of personnel selection today. To help address the issue, the article presents a comprehensive method and a related computer program to estimate the expected adverse impact and the expected quality of the majority, the minority and the total selected work force. Compared to previous related procedures, the present method is much more general as it can address situations with both multiple predictor and multiple criterion dimensions. In addition, the expected effects can be computed given the …
The Use Of Rewards To Increase And Decrease Trust: Mediating Processes And Differential Effects, Donald L. Ferrin, Kurt T. Dirks
The Use Of Rewards To Increase And Decrease Trust: Mediating Processes And Differential Effects, Donald L. Ferrin, Kurt T. Dirks
Research Collection Lee Kong Chian School Of Business
Hypotheses asserting that reward structures - an omnipresent element of the work context - have a strong influence on interpersonal trust are tested, and the cognitive and behavioral routes through which the effects may occur are explored. Specifically, attribution theory is used to identify several core processes including social perception, self-perception, and attributional biases that may explain trust development. A 3 x 2 experimental design in a problem-solving task was used to examine the hypotheses. The results suggest that reward structures have a strong influence on trust, and that the effect is mediated by causal schemas, suspicion effects, and self-perception. …
Management Consultancy: Issues, Perspectives, And Agendas [Preface], Robin Fincham, Timothy Adrian Robert Clark
Management Consultancy: Issues, Perspectives, And Agendas [Preface], Robin Fincham, Timothy Adrian Robert Clark
Research Collection Lee Kong Chian School Of Business
This issue of International Studies of Management and Organizationbrings together five articles that reflect the rich array of contemporaryresearch that is being conducted into the activities of the managementconsultancy industry. Management consultancy, in various forms, has existed foras long as complex organizations. However, its increasing economicsignificance, associated with the rapid expansion in the number ofconsultancies and the rise of large multinational consultancy firms, as well asthe influence and impact of the fashionable management knowledge and techniqueson which much of their work is based, are more recent phenomena. To date,detailed conceptual and empirical research into the work of consultants hasbeen slight …
Situational Tests In Student Selection: An Examination Of Predictive Validity, Adverse Impact, And Construct Validity, Filip Lievens, Pol Coetsier
Situational Tests In Student Selection: An Examination Of Predictive Validity, Adverse Impact, And Construct Validity, Filip Lievens, Pol Coetsier
Research Collection Lee Kong Chian School Of Business
The Flemish Admission Exam 'Medical and Dental Studies' is comprised of four cognitive ability tests and four situational tests, namely two work samples (i.e., a lecture and a medical text) and two video-based situational judgement tests (i.e., a physician-patient interaction and a medical expert discussion). On the basis of the Admission Exam scores of 941 candidates (359 men, 582 women) this study shows that situational tests significantly can predict better than cognitive ability tests, with lecture and text emerging as significant predictors. When situational tests are combined with cognitive ability tests, there are no mean gender differences. Situational tests also …
Medical Students' Personality Characteristics And Academic Performance: A Five-Factor Model Perspective, Filip Lievens, Pol Coetsier, Filip De Fruyt, Jan De Maeseneer
Medical Students' Personality Characteristics And Academic Performance: A Five-Factor Model Perspective, Filip Lievens, Pol Coetsier, Filip De Fruyt, Jan De Maeseneer
Research Collection Lee Kong Chian School Of Business
Objectives: This study investigates: (1) which personality traits are typical of medical students as compared to other students, and (2) which personality traits predict medical student performance in pre-clinical years. Design: This paper reports a cross-sectional inventory study of students in nine academic majors and a prospective longitudinal study of one cohort of medical students assessed by inventory during their first pre-clinical year and by university examination at the end of each pre-clinical year. Subjects and methods: In 1997, a combined total of 785 students entered medical studies courses in five Flemish universities. Of these, 631 (80.4%) completed the NEO-PI-R …
Trying To Understand The Different Pieces Of The Construct Validity Puzzle Of Assessment Centers: An Examination Of Assessor And Assessee Effects, Filip Lievens
Research Collection Lee Kong Chian School Of Business
This study examined the effects of assessor-related factors (i.e., type of assessor) and assessee-related factors (i.e., type of assessee profile) on the construct validity of assessment center ratings. In particular, 3 types of assessors (26 industrial/organizational [I/O] psychologists, 20 managers, and 27 students), rated assessee performances that varied according to cross-exercise consistency (i.e., relatively inconsistent vs. relatively consistent) and dimension differentiation (relatively undifferentiated vs. relatively differentiated). Construct validity evidence was established for only one assessee profile and only in the I/O psychologist and managerial samples. More generally, these results indicate that 3 factors (poor design, assessor unreliability, and especially cross-situational …
Trust In Leadership: Meta-Analytic Findings And Implications For Research And Practice, Kurt T. Dirks, Donald L. Ferrin
Trust In Leadership: Meta-Analytic Findings And Implications For Research And Practice, Kurt T. Dirks, Donald L. Ferrin
Research Collection Lee Kong Chian School Of Business
In this study, the authors examined the findings and implications of the research on trust in leadership that has been conducted during the past 4 decades. First, the study provides estimates of the primary relationships between trust in leadership and key outcomes, antecedents, and correlates (k = 106). Second, the study explores how specifying the construct with alternative leadership referents (direct leaders vs. organizational leadership) and definitions (types of trust) results in systematically different relationships between trust in leadership and outcomes and antecedents. Direct leaders (e.g., supervisors) appear to be a particularly important referent of trust. Last, a theoretical framework …
Client Perspectives Of Multicultural Counselling Competence: A Qualitative Examination, Donald B. Pope-Davis, Rebecca L. Toporek, Lideth Ortega-Villalobos, Daniela P. Ligiero, Christopher S. Brittan-Powell, William Liu, Michael R. Bashshur, Jamila N. Codrington, Christopher T. H. Liang
Client Perspectives Of Multicultural Counselling Competence: A Qualitative Examination, Donald B. Pope-Davis, Rebecca L. Toporek, Lideth Ortega-Villalobos, Daniela P. Ligiero, Christopher S. Brittan-Powell, William Liu, Michael R. Bashshur, Jamila N. Codrington, Christopher T. H. Liang
Research Collection Lee Kong Chian School Of Business
Multicultural competence is a burgeoning area of research in counseling psychology. However, there has been little focus on understanding multicultural competence from the perspective of clients. This study used qualitative interviews and grounded theory to develop a model of clients’ perspectives of multicultural counseling. The resulting model suggested that clients’ experiences of multicultural counseling were contingent on their self-identified needs and on how well they felt the counselor met these needs. Moreover, clients appeared to actively manage and moderate the extent to which culture was broached in counseling based on a host of conditions including counseling relationship, salience of identity, …
Recent Trends And Challenges In Personnel Selection, Filip Lievens, Karen Van Dam, Neil Anderson
Recent Trends And Challenges In Personnel Selection, Filip Lievens, Karen Van Dam, Neil Anderson
Research Collection Lee Kong Chian School Of Business
The aim of this article is to identify recent developments in personnel selection and to review existing research with regard to these recent developments. To this end, 26 human resource representatives were asked to list current or future trends in personnel selection. In addition, existing academic reviews of recent research in personnel selection were scrutinized. As a result, the following four main trends are identified: labour market shortages, technological developments, applicant perceptions of selection procedures, and construct-driven approaches. Per trend, relevant existing research is reviewed and avenues for future research are discussed.
An Examination Of The Accuracy Of Slogans Related To Assessment Centres, Filip Lievens
An Examination Of The Accuracy Of Slogans Related To Assessment Centres, Filip Lievens
Research Collection Lee Kong Chian School Of Business
To diffuse new management fads or to promote existing management practices slogans are often used. In this study eight slogans regarding assessment centres were retrieved from brochures of consultancy agencies and were compared to empirical research. These slogans were that assessment centres work, are expensive, fair, have a potent influence on candidates, protide insight into candidates' personality, and are not prone to trainability effects. Other slogans include that trained assessors speak the same language and that candidate reactions are positive. Resulting from this comparison a more fine-grained picture of the strengths and weaknesses of assessment centres emerges. In particular, it …
Das Wirtschaftsimperium Der Ethnisch Chinesischen Unternehmer In Südostasien Zwischen Kontinuität Und Wandel (In German), Thomas Menkhoff
Das Wirtschaftsimperium Der Ethnisch Chinesischen Unternehmer In Südostasien Zwischen Kontinuität Und Wandel (In German), Thomas Menkhoff
Research Collection Lee Kong Chian School Of Business
Der Beitrag beschäftigt sich mit den wenig erforschten, komplexen Wechselwirkungen zwischen der rapide voranschreitenden globalen Marktvergesellschaftung einerseits sowie den Marktkulturen in Südostasien, in denen ethnischchinesische Unternehmer, Geschäftsleute und Händler mit ihren Familienkonglomeraten und Handelsnetzwerken eine prominente Rolle spielen. Ausgehend von der Asienkrise 1997-99, die eine deutliche Zäsur für ethnisch-chinesisches Wirtschaftshandeln in der Region darstellt, werden die Auswirkungen der rapiden Wandlungsprozesse auf das ethnisch-chinesische Unternehmertum in der Region und deren sozio-ökonomische Beziehungsnetzwerke skizziert sowie unternehmerische Anpassungsstrategien aufgezeigt. Der Beitrag schliesst mit einer kurzen Prognose über die Zukunft des chinesischen Kapitalismus in Asien.
Assessors' Use Of Personality Traits In Descriptions Of Assessment Centre Candidates: A Five-Factor Model Perspective, Filip Lievens, Filip De Fruyt, Karen Van Dam
Assessors' Use Of Personality Traits In Descriptions Of Assessment Centre Candidates: A Five-Factor Model Perspective, Filip Lievens, Filip De Fruyt, Karen Van Dam
Research Collection Lee Kong Chian School Of Business
In assessment centres assessors are typically taught to note down behavioural observations. However, previous studies have shown that about 20% of assessor notes contain trait descriptors. Instead of regarding these descriptors as errors, this study examines their position in a personality descriptive taxonomy (i.e. the AB5C taxonomy, see Hofstee, De Raad, & Goldberg, 1992) and relates them to employment recommendations. To this end, assessor notes of 403 assessees (214 men, 189 women; mean age 33 years) were scrutinized for personality descriptors. Results show that assessors, as a group, use descriptors referring to all five personality domains with a preference for …
Dimension And Exercise Variance In Assessment Center Scores: A Large-Scale Evaluation Of Multitrait-Multimethod Studies, Filip Lievens, James M. Conway
Dimension And Exercise Variance In Assessment Center Scores: A Large-Scale Evaluation Of Multitrait-Multimethod Studies, Filip Lievens, James M. Conway
Research Collection Lee Kong Chian School Of Business
This study addresses 3 questions regarding assessment center construct validity: (a) Are assessment center ratings best thought of is reflecting dimension constructs (dimension model). exercises (exercise model). or a combination? (b) To what extent do dimensions or exercises account for variance? (c) Which design characteristics increase dimension variance? To this end, a large set of multitrait-multimethod studies (N = 34) were analyzed, showing that assessment center ratings were best represented (i.e., in terms of fit and admissible solutions) by a model with correlated dimensions and exercises specified a correlated uniquenesses. In this model, dimension variance equals exercise variance. Significantly more …
Management Research On Fashion: A Review And Evaluation, Timothy Adrian Robert Clark
Management Research On Fashion: A Review And Evaluation, Timothy Adrian Robert Clark
Research Collection Lee Kong Chian School Of Business
In recentyears there has been growing interest and debate amongst scholars with respectto the notion that management ideas are subject to recurrent swings in fashionin the same way that aesthetic aspects of life, such as clothing styles andmusical tastes, are characterized by surges of popularity and then decline. A numberof reasons for the increasing importance of management fashion as an area ofresearch have been identified. First, each wave of fashionable thinking inmanagement is seen as altering accepted definitions of the character of themodern organizational ideal with the consequence that few people who work inorganizations remain untouched by the consequence of …
The Construct Validity Of A Belgian Assessment Centre: A Comparison Of Different Models, Filip Lievens, Etienne Van Keer
The Construct Validity Of A Belgian Assessment Centre: A Comparison Of Different Models, Filip Lievens, Etienne Van Keer
Research Collection Lee Kong Chian School Of Business
This study investigates the construct validity of a Belgian assessment centre through a comprehensive set of confirmatory factor analysis models. In particular, the general confirmatory factor analysis approach as well as the correlated uniqueness approach are fitted to the same data. Results replicate Sagie and Magnezy's (1997) finding that the correlated uniqueness model is appropriate to represent exercise effects in assessment centres, as a good fit and no estimation problems are obtained. In this model the dimensions explain 36% of variance, revealing evidence of convergent validity. Possibly, this is due to the careful design of this assessment centre. Evidence of …
The Relationship Of Internal And External Commitment Foci To Objective Job Performance Measures, Mark A. Siders, Gerard George, Ravi Dharwadkar
The Relationship Of Internal And External Commitment Foci To Objective Job Performance Measures, Mark A. Siders, Gerard George, Ravi Dharwadkar
Research Collection Lee Kong Chian School Of Business
Prior research reports of a weak commitment-performance relationship can be attributed to inconsistency in conceptualization and measurement of the constructs. In this study, we differentially relate attitudinal commitment to internal (organization and supervisor) and external (customer) foci to objective measures of job performance. Results suggest that both internal foci are related to organizationally rewarded job performance and that the external focus influences job performance relevant to and rewarded by customers. Implications of these findings are discussed.