Organizational Behavior and Theory Commons^™

The Assessment Of Organizational Culture And Servant Leadership Within An African American Church: A Descriptive Study Of Behavioral Norms And Expectations, Walter Malone Iii

Dissertations

The lack of success in nonprofit organizations often is due to challenges in management (Drucker, 2008). Faith-based organizations are not immune to these problems. The church struggles to live out its mission, often due to ineffective practices (Barna & Jackson, 2004). Chand (2011) asserted that it is the culture of an organization that builds or erodes its effectiveness. In the context of the church, servant leadership practices are considered to be a contributing factor to organizational effectiveness. The purpose of this study was to examine organizational culture and servant leadership as perceived by the leadership team of an African American …

Ua41 University College Connection, Dennis K. George, Dean, Wendi Kelley, University College, Western Kentucky University

UC Publications

No abstract provided.

Ua41 University College Connection, Dennis K. George, Dean, Wendi Kelley, University College

UC Publications

No abstract provided.

Department Chairs As Leaders: A Model Of Social Intelligence And Creative Performance In A State University, Afzal Rahim, Ismail Civelek, Feng Helen Liang

Management Faculty Publications

This study presents a structural equations model that represents relationships between department chairs’ social intelligence (SI) and their creative performance (CP) at a public university in the United States. SI was defined as the ability to be aware of relevant social situations, to manage situational challenges effectively, to understand others’ concerns and feelings, and to build and maintain positive relationships in social settings. Four components of SI were examined: situational awareness, situational response, cognitive empathy, and social skills. The model was tested with questionnaire data from 406 faculty members belonging to 43 departments in a state university. The data analyses …

Ua41 University College Connection, Dennis K. George, Dean, Wendi Kelley, University College, Western Kentucky University

UC Publications

No abstract provided.

Implementation Of A New Enterprise Resource Planning System, Lacy Payne

Masters Theses & Specialist Projects

The objective of this thesis was to upgrade an Enterprise Resource planning system that was outdated into a new age Enterprise resource planning system based centered on a scheduling algorithm. This was a key change that needed to be made to transform the company from old thinking to new. Primarily the testing of this implementation was done through mapping of processes, followed by trial and error, and finally improving and sustaining the processes it took to use the system correctly. The mapping of the processes was completed by the Process Manager as well as the Lead, Supervisor, or Manager of …

Ua41 University College Connection, Dennis K. George, Dean, Wendi Kelley, University College, Western Kentucky University

UC Publications

No abstract provided.

[Sabbatical Report], Joanna Phillips

Sabbatical Reports

Research suggests that 2.4 billion conversations about brands occur daily in social media. Managers consistently cite consumers being negative as the number one fear upon entering social media, yet few organizations have policies in place to handle negative comments and there is a lack of research focusing on how to strategically handle negativity from consumers on social media. My sabbatical project addresses this paucity in the marketing literature by developing a construct called "Consumer Social Voice," defined as public complaining behavior attempting to change the operations of an organization.

Ua41 University College Connection, Dennis K. George, Dean, Wendi Kelley, University College, Western Kentucky University

UC Publications

No abstract provided.

Enhancing Your Credibility As A Professional: Things To Do - Things To Avoid, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Incorporating Religiosity, Spirituality, And Mindfulness Into The Professional Development Of Residence Life Staff, Monica Burke, Lacretia Dye, Jill Duba Sauerheber, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Global Pathways: Cultural Competence Curriculum Presentation, Monica G. Burke, Ric Keaster, Hideko Norman, Nielson Pereira

Counseling & Student Affairs Faculty Publications

No abstract provided.

Global Pathways: Cultural Competence Curriculum Module, Monica G. Burke, Ric Keaster, Hideko Norman, Nielson Pereira

Counseling & Student Affairs Faculty Publications

The College of Education and Behavioral Sciences (CEBS) received funds to create a task force to determine the best strategies to ensure that students have an opportunity to understand their discipline in a global context. The CEBS Global Pathways Initiative Committee created a generic module on globalization principles that can be integrated into any course in all program areas. These curriculum materials provide a basic introduction to existing knowledge regarding cultural competence. They are designed to provide instructors with accurate information that can easily be integrated into existing undergraduate and graduate-level courses, including courses in psychology and education. In so …

The Strategic Plan Of A Medium-Size Enterprise Compared To The Baldrige Criteria, Jordan Blacklock

Masters Theses & Specialist Projects

The purpose of this study was to provide a case example of one SME (small to medium-size enterprises) documented practices compared to the Baldrige Program’s Criteria for Performance Excellence (Criteria). This study evaluated the degree to which the case example organization practiced the philosophies and principles of the Criteria without direct knowledge of the Criteria. The researcher conducted evaluations by examining the case example organization’s strategic plan against the Criteria. Results of this study’s demonstrated that the Baldrige Program would not be a change in direction for the case example organization but a systematic approach to enhance the methods already …

Assessing The Efficacy Of A Modified Therapeutic Community On The Reduction Of Institutional Write-Ups In A Medium Security Prison, Lee Wayne Maglinger, Aaron W. Hughey, Monica Galloway Burke

Counseling & Student Affairs Faculty Publications

This study explored the impact a modified TC (Therapeutic Community) had on reducing institutional disorder as documented by institutional write-ups. The number of institutional write-ups exhibited by clients participating in a modified TC was compared with the number of write-ups exhibited by inmates in five non-treatment units over a four-year period. ANOVA (analysis of variance) revealed that the number of write-ups exhibited by clients in the TC was significantly lower than the number exhibited by inmates in the other five dorms (F_{(4, 24)} = 5.61, p < 0.002).Further, when examined by category of offense (major/minor), it was found that the write-ups of clients in the TC generally were not as severe as those exhibited by inmates in the general prison population. The implications of these findings for corrections administrators are discussed and specific recommendations are provided.

The Use Of Case Study Competitions To Prepare Students For The World Of Work, Monica Galloway Burke, Joelle Davis Carter, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

As we continue into the new millennium, it is imperative that educational institutions equip graduates with the knowledge and skills that are increasingly needed and valued by business and industry. In this article, the authors argue that the case study approach and, specifically, case study competitions constitute an ideal pedagogical strategy for achieving this objective in an effective and efficient manner, with resulting benefits for both students and employers.

Student Affairs: An Apologia, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Ky. Voices: In Disasters, Shared Responsibility Is Government's Role, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Legal Considerations: Student Activities, Organizations & Greek Life, John Sanders

Parameters of Law in Student Affairs and Higher Education (CNS 670)

No abstract provided.

Income Inequality, The Changing Nature Of Work And The Student Loan Crisis: Implications For Higher Education, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Drastic Education Reforms Would Devalue Mission And Learning Process, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

The Relationship Between Organizational Commmitment And Position In Postsecondary Education, Linda Brewer Keller

Dissertations

Organizational commitment has been linked to important employee behaviors and perceptions, including turnover, intent to turnover, absenteeism, and job satisfaction. In spite of its important outcomes, the formation of commitment is not well documented and research concerning antecedents has provided inconsistent results. Little of this research has involved the postsecondary education field and characteristics unique to it. This study investigated the relationship between employee position and organizational commitment in the postsecondary education setting. The model of organizational commitment utilized was the three-component concept developed by Meyer and Allen (1997) composed of affective, continuance, and normative commitment.

Research participants were 2,914 …

What Do They Really Mean? A Translation Guide For New Student Affairs Professionals, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Stress And Violence In The Workplace And On Campus: A Growing Problem For Business, Industry And Academia, Matthew L. Hunt, Aaron W. Hughey, Monica G. Burke

Counseling & Student Affairs Faculty Publications

Levels of stress and violence at work have been increasing globally for the past few decades. Whether the setting is business and industry or a college campus, this disturbing trend affects a growing number of people, including those who do not work directly in these environments. In this paper the authors describe the relationship between stress and violence and offer recommendations as to how managers and administrators can reduce employee and student stress levels and help to prevent hostile behaviour from occurring in private companies, public agencies and institutions of higher education. Proactive strategies for preventing violent incidents are included …

Kentucky Voices: Education Reform Is Futile Without New Set Of Principles, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Book Review: Adapt: Why Success Always Starts With Failure, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Competing Values In The Culinary Arts And Hospitality Industry: Leadership Roles And Managerial Competencies, Michael W. Riggs, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

It is important that education and training programmes align with the needs of the professions they are designed to support. The culinary arts and hospitality industry is a vocational area that needs to be examined more closely to ensure that the skills and competencies taught are those that will actually be needed when students matriculate from career preparation programmes. This study compared the self-assessed leadership roles and managerial competencies of hospitality students and hospitality management professionals in employment. Using the Competing Values Framework (CVF) as a theoretical framework, eight leadership roles and 24 managerial competencies were examined in an effort …

The Impact Of Mini-Computers And E-Books On The Success Of At-Risk College Students, Aaron W. Hughey, Charlene Manco

Counseling & Student Affairs Faculty Publications

Academically underprepared college students; i.e., those identified as needing developmental (remedial) English, mathematics and reading courses in order to maximize their potential for academic success at college-level studies, were provided with the opportunity to rent, for a minimal, subsidized fee, mini-computers bundled with digital course materials (e-books). The academic aptitude of the students who participated in the study was assessed when they entered the program, and their academic performance was assessed at the conclusion of the semester in which they were provided with these resources. The aptitude, performance and retention of program participants were then compared to those of similarly …

Ky. Voices: Look Behind Jobless Numbers, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Crisis Management: How To Stay Out Of Court, Adrianne Browing, Kimberly Kubicek, Sarah Rigsby, John Roberts

Parameters of Law in Student Affairs and Higher Education (CNS 670)

Crisis Management in higher education is often unpredictable. It requires immediate decision making and quick resolution based on the outcome of an event that has taken place. Institutions have an obligation to reduce uncertainty in the event of crisis and to mitigate the circumstances of potential volatile situations. A crisis management policy should be established and implemented in order to provide a safe and healthy environment for all. In the wake of the Virginia Tech tragedy, a report was provided to the President of Virginia Tech that stated “a strong, vibrant and supportive community is essential in ensuring a safe …