Organizational Behavior and Theory Commons^™

Individuals And Contex00tual Factors: An Interactionist Approach To Understanding Self-Development, Gregory Paul Letller

Psychology Theses & Dissertations

While the extant research has identified several individual and contextual factors influential on an employee's quantity of self-development participation, no prior research has examined potential multiplicative effects among these factors. The current study investigated person-situation interactions among five individual factors ( e.g., self-efficacy for self-development, learning goal orientation, and openness to experience) and the contextual factors of organizational and supervisor support ( combined to reflect overall work support). This study also sought to investigate the influence of proactive personality on self-development participation, a promising individual difference that has received little attention in the self-development literature. Using data collected from 136 …

Operational Knowledge Transfer In Municipal Utility Organizations, G. Christian Guvemator Iv

Engineering Management & Systems Engineering Theses & Dissertations

Municipal water and wastewater utility systems experience several challenges related to maintaining an experienced operations workforce. One of these issues is the loss of operational knowledge as the current experienced workforce reaches the age of retirement. The future success of system operability depends upon a process that transfers the knowledge of the experienced employee into the organization before he or she retires. Recent investigations highlight the importance of, and the methods for, knowledge transfer; however, current literature does not include significant information on the municipal utility industry. The objective of this investigation is to identify how operational knowledge is being …

Regional Emergency Response Teams: Case Studies In Hampton Roads, Virginia, Thomas E. Poulin

School of Public Service Theses & Dissertations

The majority of local governments lack sufficient resources to respond effectively in an independent manner to a disaster or large-scale emergency. To achieve success, they must work closely with other organizations. The research problem is that regional emergency response relationships are not well understood, which could lead to ineffective or inefficient practices. The research purpose was to describe and analyze regional emergency response in Hampton Roads, Virginia. The research methodology involved a qualitative approach, utilizing interviews and archival research. Organizational leaders of the Hampton Roads Marine Incident Response Team and the Southside Tidewater Regional Hazardous Materials Response Team were interviewed …

Retention And Job Satisfaction Among Local Law Enforcement, Lisa N. Parron

Sociology & Criminal Justice Theses & Dissertations

This thesis is an exploratory study which examines the retention of police officers in the Norfolk Police Department. Focus group interviews with nine police officers provided the data for this study. Participants described aspects of their job that they enjoy and aspects of their job that could be improved. Themes identified include working conditions, supervisor relationships, interpersonal relationships, pay, responsibility, achievement and recognition, and appeal of the job.

This research was aimed at revealing what officers like and dislike about their job in order to reduce voluntary turnover and increase retention.

The findings from this study indicate that job satisfaction …

Asian Corporate Governance Or Corporate Governance In Asia?, Shaomin Li, Anil Nair

Management Faculty Publications

Corporate governance has become an important issue for Chinese and Indian firms as they increasingly interact with regulators and investors from developed markets. For instance, tapping into global capital markets to raise funds to finance their domestic and international growth requires firms from China and India to demonstrate strong corporate governance credentials, so that investors do not discount their stock (LaPorta, Lopez-de-Silanes, Shleifer, & Vishny, 2000). The swift action of Chinese and Indian authorities in response to recent corporate scandals – such as the one at Satyam Computers – reveals that even governments in emerging countries such as China and …

Transformation Paradox: A Framework For The Analysis Of Politics In Enterprise Transformations, Cindy S. Miller

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research is to develop a theoretical framework for the analysis of politics in enterprise transformations using a dialectical analysis approach (Hegel, 1989; Heraclitus, 1979; Pinkard, 1988; Skinner, 1978a, 1978b) and conduct an evaluation of the framework validity. The framework is constructed using a dialectical analysis of concepts stemming from the work of Alford and Friedland (1992) and considers four theoretical perspectives: autocratic, bureaucratic, pluralistic, and cognitive. The framework is then validated by means of qualitative metrics and adherence to critical ideology.

This research addresses the problem that there is no holistic theoretical framework for the analysis …

Effect Of Household Structure On Family-Friendly Benefit Utilization: Implications For Organizational Attraction And Workplace Withdrawal Behaviors Of Federal Government Employees, Sharyn J. Aufenanger

Psychology Theses & Dissertations

This study examined the effect of household structure on utilization of family-friendly benefits in organizations, as well as the impact that family-friendly benefit utilization has on organizational attraction and workplace withdrawal behaviors among Federal government employees with children. Results showed that alternative work arrangements (e.g., compressed and flexible schedules) were popular among all employees who have children. Family-friendly benefit utilization rates were highest among single parent employees and lowest among traditional family employees. Single parent employees were more likely to use flexible schedules, part-time, compressed schedules, telework, and sick and annual leave. Dual income employees were more likely to use …

Configuration Of Market Oriented Culture, Organizational Structure And Business Strategy Types And Their Performance Implications In Service Organizations, Omer Gokus

Theses and Dissertations in Business Administration

Understanding how organizations in service sectors create and sustain a competitive advantage in today's highly dynamic environment is of interest to both researchers and managers. It has been suggested that competitive advantages are achieved either by placing a renewed emphasis on delivering superior quality services to customers or by seeking efficiency through standardized practices aiming at the lowest overall cost for superior performance. This dissertation investigates how these strategies are implemented to produce enhanced organizational performance by utilizing both market oriented culture and organizational structure simultaneously. The model and the hypotheses are tested with data collected from 151 service businesses. …

Balancing Hamiltonian And Jeffersonian Contradictions Within Organizations, Anil Nair, David Ahlstrom

Management Faculty Publications

This article describes how institutions get infused with competing logics and analyzes how such competing logics might aid the design of contemporary organizations. It does so by exploring the contrasting views of American founders Alexander Hamilton and Thomas Jefferson on the issues they confronted in the years leading up to and after the United States' independence from the British. Their views have had a lasting influence on the character and efficacy of the U.S. government. Although Hamilton and Jefferson contemplated issues related to the governance of the United States, the authors argue that their writings offer insights that can be …

The Impact Of An Employer Sponsored Walking Program On Employees' Cardiovascular Risks, Joan Breslin Sechrist

STEMPS Theses & Dissertations

The problem of this study was to determine if participation in an employer sponsored walking program reduced employees' cardiovascular health risks. The independent variable was the "WalkAbout with Healthy Edge" program and the dependent variables included: body mass index (BMI), blood pressure, cholesterol, amount of exercise, and tobacco use. The study population was an employer group of 1300, and 284 employees registered for the program. Due to attrition, 79 submitted the first month of step logs and participation decreased over the months respectively to 58, 40, 38, 32, and 29. Twenty-three participants submitted six months of walking logs, and pre-test …

An Empirical Investigation Into The Relationships Between Emotional Intelligence, Use Of Knowledge Transfer Methods, And Project Performance, Brent Michael Decker

Engineering Management & Systems Engineering Theses & Dissertations

Increasingly, the use of project teams is becoming commonplace within organizations as the primary means to accomplish complex tasks. While the literature has long acknowledged that the knowledge transfer process is a key component in achieving organizational success and ultimately sustaining a competitive advantage, very little has been written that specifically examines the knowledge transfer process at the project team level. In an attempt to increase the understanding of knowledge transfer processes at the project team level, the effect that a relatively new construct, termed emotional intelligence, has on the use of knowledge transfer methods is examined. The relationships between …

Teamwork In Chinese Organizations: A New Concept And Framework, Ying Liu

Psychology Theses & Dissertations

Teamwork has always been a challenge in China, and the importance of teamwork has not been well recognized. This study was designed to explore the underlying definition of teamwork that Chinese people use to describe their teams, to identify variables related to teamwork, to develop a new framework and measure of teamwork in Chinese organizations, and to test the psychometric properties of the measure as well as the structural relationships of the new framework of teamwork in Chinese teams. This study also examines the influence of guanxi---an important Chinese cultural value that emphasizes exchange and reciprocity in relationships---on teamwork in …

The Analytic Hierarchy & The Analytic Network Processes In Multicriteria Decision Making: A Comparative Study, Ali K. Taslicali

Engineering Management & Systems Engineering Theses & Dissertations

The objective of this investigation is to identify the critical benefits and factors of decision making models in a changing technological environment. Decision making models are helping tools for the managers or decision makers to make future plans by using qualitative or quantitative data. In this research, a general idea about decision making models and, comparison between the two important models, the Analytical Hierarchy Process (AHP) and the Analytical Network Process (ANP), are introduced. The research was done by using the information in the literature and expert judgment. This paper can be used by academics as a foundation for further …

Collegiate Employers Preferred Characteristics In Potential Job Candidates, Amber S. Landis

Human Movement Studies & Special Education Theses & Dissertations

The purpose of this study was to identify specific characteristics collegiate employers prefer in potential athletic training job candidates. A secondary purpose was to determine any relationships or differences in employer preferences based on characteristics of the employer or demographics of the institution. A survey instrument was developed to gather background information about the employer and hiring institution, rate the preferences of employers and collect information about the candidate who was actually hired. The instrument was piloted among survey experts and employers who had recently hired an athletic trainer at the college setting and the survey was considered reliable. Email …

Employee Commitment And Turnover: Literature And Data Analysis Of Correlations, Jean-Paul M. Arnaout, Gamze Karayaz, Andres Sousa-Poza

Engineering Management & Systems Engineering Faculty Publications

Due to the current turbulent environment, companies had to evolve form their traditional rigid structures to flexible and efficient ones, in order to better adapt to the continuous changes in the environment. New practices have emerged in the workplace, particularly the large layoffs of employees due to budget cuts, leading to an increase in the organizations' turnover. Thus, in today's world, a company is subject to high turnovers at any time of its life cycle; a suggested approach for reducing this turnover is through the improvement of organizational commitment. This paper addresses the following question: "Do all forms of employee …

Production Research In China, S. Chaudhry, S. Feng, H. Li, H. Sui, J. L. Zhang, Z Zhang, Li Xu

Information Technology & Decision Sciences Faculty Publications

(First paragraph) China is the world’s largest emerging economy. In recent years, China has moved to an increasingly market-oriented economy that opens to international trade and investment. At the same time, the popularity of China as a manufacturing base, assembling goods for sale worldwide is growing. In addition to global manufacturers who have built their own plants in China, many manufacturing companies are outsourcing production to Chinese subcontractors and branding the products with their own logos. In today’s China, production research is becoming more and more important; advanced production research becomes an important enabler to make its manufacturing industry competitive. …

How The U.S. Military's Equal Opportunity Training Program Impacts Operational Readiness And Effectiveness: An Exploratory Study, James R. Camic

Psychology Theses & Dissertations

The Department of Defense is dedicated to creating an environment that recognizes individuals' diverse backgrounds. The Defense Equal Opportunity Management Institute (DEOMI) was developed to train Equal Opportunity Advisors (EOAs), implement training programs at the unit level, and evaluate the Equal Opportunity Climate of the military. Many of the programs developed at DEOMI were developed with the belief that diversity appreciation and prejudice avoidance (DAPA) lead to combat readiness and operational effectiveness (CROE).

A qualitative, grounded theory approach was employed to help understand how DAP A is related to CROE. Interviews were conducted with retired EOAs in which they related …

Business Crime: The Perception And Experience Of Victimization And Corresponding Use Of Crime Prevention Measures, John A. Casten

Sociology & Criminal Justice Theses & Dissertations

This study uses the concepts of routine activities theory and social disorganization theory to examine some of the factors that influence a business owner's use of crime prevention measures. I predicted that neighborhood conditions as well as personal experience with crime would influence a business owner's decision to use crime prevention measures. In addition, I controlled for sex, race, age, education level, and police presence.

The results of the study were fairly consistent with the hypothesis except for two of the variables. In this particular study, age was not a significant factor in predicting the use of crime prevention measures, …

Writing Reflective Case Studies For The Engineering Management Journal (Emj), Timothy Kotnour, Rafael Landaeta

Engineering Management & Systems Engineering Faculty Publications

This paper's intent is to help authors write reflective case studies for the Engineering Management Journal (EMJ). We offer a process to convert an applied research project with an organization to an EMJ manuscript. Writing a reflective case study is a process of abstracting experiences into approaches, processes, tools, challenges, and "lessons" for a broad audience of engineering managers. This paper serves as a guide for authors to write reflective case studies.

The Effects Of Transformational And Transactional Leadership On Job Satisfaction Affective Commitment And Turnover Intentions Among Teleworkers, Janet L. Bryant

Psychology Theses & Dissertations

This study is among the first to examine the influence of leadership among teleworkers. Effects of transformational and transactional leadership on job satisfaction, affective commitment, and turnover intentions were examined in a secondary data analysis of 128 teleworkers. Hierarchical linear regression results support the influence of both forms of leadership on these outcomes, although an augmentation effect for transformational leadership was observed only for affective commitment and turnover intentions. Findings from moderated regression analyses indicate that the effect of transformational leadership degrades with increasing telework frequency. This study shows that leadership is important in telework arrangements, although the manner in …

Identifying Critical Knowledge For Projects, Timothy Kotnour, Rafael Landaeta

Engineering Management & Systems Engineering Faculty Publications

This article is the result of an investigation of the challenge faced by project managers in identifying critical knowledge for projects. Five major areas of project knowledge are identified. The literature defines knowledge as information that has been given meaning.

The critical knowledge for projects was identified through the literature and by our experience as applied researchers. Managers of multi-project organizations can use this article as a guide for identifying the critical knowledge that is vital for their projects.

The Effects Of Communication Modality On Teamwork Processes, Thomas D. Fletcher

Psychology Theses & Dissertations

Since the onset of the digital age, organizations have been able to make use of teams of individuals distributed geographically to remain competitive. While strides have been made to understand the effectiveness of collocated teams, research has yet to sufficiently explore the effects of emerging technologies on team processes and effectiveness. A laboratory study, where dyads were asked to create a spreadsheet by following a set of explicit instructions (i.e., a psychomotor task), was conducted to manipulate the communication modalities most commonly used between collaborators (i.e., face-to-face vs. audio) and compare the effects of adding a shared workspace application. The …

Predicting Team Performance Over Time: A Secondary Data Analysis, Hope S. Hanner

Psychology Theses & Dissertations

Teams occupy a strong presence in the modern workplace. However, few studies have tracked the evolution of team behavior over time. The use of cross-sectional team research fails to appreciate the stages that teams pass through as they evolve and mature. The present study had three goals in mind. The first goal was to arrive at a causal model of team performance via a secondary statistical analysis on the research conducted by Cunningham (2001) and Strobel (2001). Strobe1 and Cunningham tracked the performance of eleven student-learning teams over the course of a semester. A team training intervention was administered after …

Creating Inclusive Organizations: Its Meaning And Measurement, Bryan Christopher Hayes

Psychology Theses & Dissertations

There is growing interest in the concept of inclusion by both scientists and practitioners. The goal of the current study was to bring empirical support to the organizational inclusion literature. Inclusion was defined as a psychosocial need and a model was developed specifying its relationship to antecedent and consequence variables. The measurement model was explored with a sample of responses from 418 undergraduate students (Study 1). The measurement model was confirmed and the structural model was assessed with a sample of responses from 609 employees of a medical center (Study 2). Results of structural equation modeling provided limited support for …

Aligning Hierarchical Goals In An Organization: The Path From Training To Performance, Jeanette Denise Selby-Lucas

Engineering Management & Systems Engineering Theses & Dissertations

Training is a multi-billion-dollar industry, and with the advent of the training technology revolution and the possibilities it provides to business and government, as well as to the academic community, it is important to determine if the money invested in training by these communities is providing the expected performance on the part of those who are trained. This can be done by quantitatively evaluating the relationship between training and performance.

This study extends the scholarly literature by developing the concept of organizational alignment through a combination of Human Performance Technology literature and traditional engineering methodologies. Organizational training and performance is …

Breastfeeding And The Supportive Workplace: Integration Of Women's Productive And Reproductive Lives, Rebekah A. Cardenas

Psychology Theses & Dissertations

Although authorities advocate breastfeeding for at least six months as the ideal form of infant nutrition, employed mothers may experience barriers to breastfeeding. Using data from the National Longitudinal Survey of Youth, this study examined the relationship between maternal employment, workplace support, and breastfeeding duration. In general, it was predicted that paid employment following childbirth would have a negative impact on breastfeeding duration. In addition, existence of workplace support such as flexibility, childcare, and/or healthcare benefits was predicted to positively impact breastfeeding durations as well as job satisfaction upon returning to work. Hierarchical linear regression analysis offered support for some …

Major Factors That Influence The Employment Decisions Of Generation X Consulting Engineers, Robert William Mayfield

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to study Generation X consulting engineers (those born between the years 1964 and 1980) in Lynchburg, Virginia, to determine the major factors that influence their employment decisions. Engineering consulting firms throughout the United States, particularly those in Lynchburg, have struggled to recruit young engineers in recent years. The recruiting of young engineers has been regarded by managers and executives as the single greatest challenge to the consulting profession. Despite the consensus within the profession that the problem existed, recommended solutions have been mostly speculative in nature and unsubstantiated by supportive data. This study focused …

Organizational Climate And Commitment: A Case Study Of An Urban Nonprofit Organization, William Sawyer Grant

Theses and Dissertations in Urban Services - Urban Management

This qualitative study investigates the relationship between the two constructs: Organizational Climate and Organizational Commitment.

Litwin and Stringer (1968) suggested that a molar model is needed to explain employee behavior and motivation. Climate was proposed as this molar construct. Research concerning Organizational Climate resulted in multiple definitions and little consensus concerning the number and use of multiple dimensions of this construct. The almost exclusive use of survey methods coupled with methodological confusion with Organizational Culture created difficulty with the use of this important construct.

Organizational Commitment research resulted in a number of competing definitions. Research by Meyer and Allen (1997) …

The Influence Of Affective State And Social Loafing On Teams Over Time, Amy N. Cunningham

Psychology Theses & Dissertations

Teams are a growing force in the workplace today. An interesting aspect of team research in recent years involves the maturation of teams over time and the processes teams go through as a novice team to a fully accomplished performing team. One impediment to team maturation and performance is social loafing. There were two goals in the present research and are presented in the following questions. First, do team members' effective states influence social loafing? Second, does team training affect affective state of team members, social loafing, and performance? These variables were investigated, using an interrupted time series design, as …

Determination Of The Impact Of A Human Capital Decision Cost Model On The Economic Performance Measures Of A Technical Services Company, Jeffery A. Temple

Engineering Management & Systems Engineering Theses & Dissertations

Human Capital has a major impact on cash flow management decisions in a Technical Services company. Decisions to hire or terminate employees to meet contract requirements affect the company's economic value. The objective of this research is to develop a model that assists management in establishing a starting point in making, as efficiently as possible, those decisions that impact employees' lives. To understand that impact, the operations and economic parameters of a Technical Services company are compared with those of a manufacturing company. This analysis establishes two · essential points for Technical Services organizations; first, that the capital investment decision …