Organizational Behavior and Theory Commons^™

Systems Theory Based Framework For Competency Models, Joseph M. Bradley

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to develop and apply a systems theoretic framework for design, analysis and transformation of competency models using an inductive research design. This research examines the origins and development of competency models from a systems theoretic perspective. Competency models have been largely developed by a comparative method first proposed by McClelland, or the use of Delphi method survey techniques. The assumption that a population containing an exemplar and fully successful members would enable population of a holistic competency model has reported numerous failures. Similarly, reporting on the use of Delphi methods has focused on attempting …

New Perspectives In Leadership: No More Square Pegs For Square Jobs: A Proposal For A New Recruitment Mindset For The Future Of Libraries, Leo S. Lo

Libraries Faculty & Staff Publications

The article suggests how managers can adopt job crafting and positivity so to make a productive workplace that is also a happier workplace. Managers aiming for a positive environment, good employee morale and commitment, even in the face of hardships and crisis, may want to try how job crafting and positivity might improve their organization.

How Can Professional Membership Associations Provide Meaningful Value For Their Members?: Creating Models Of Affiliation And Engagement, Lisa A. Dicke, Marina Saitgalina

School of Public Service Faculty Publications

What do individual association members think about their association membership? What do they value and what do they want to see associations provide in the future? This case study uses face-to-face interviews and focus groups with 12 international Ph.D. students enrolled in a Public Administration and Management program at a major university in Texas to provide answers to these questions. The research offers an understanding of how people from diverse cultures view professional associations. The Ph.D. students were also asked about the importance of their association as a means for building ties and making connections with others, and about volunteering. …

How Corporate Cultures Drive Advertising And Promotion Budgets Best Practices Combine Heuristics And Algorithmic Tools, Douglas West, John B. Ford, Paul W. Farris

Marketing Faculty Publications

This study provides a survey of the methods used by U.S. advertisers to set advertising and promotions budgets and the effects of culture, risk, and organizational experience on these choices. Findings suggest that heuristics provide checks on analytically based budget methods and may also help managers deal with risks. Understanding the role played by heuristics in budgeting provides the first step toward process improvements in advertising and promotions budgeting.

New Perspectives In Leadership: How To Lead From The Middle With Evidence-Based Decision Making: A Conversation With A New Department Head, Leo S. Lo, Adriana Gonzalez

Libraries Faculty & Staff Publications

An interview with Adriana Gonzalez, head of the faculty and Graduate Services Department at Kansas State University (K-State) Libraries is presented. She relates how she became convinced that high value should be placed on assessment. She suggests several ways for instilling confidence in team members. She describes her approach to creating an assessment plan for her department.

Theory Of Constraints Project Management In A Manufacturing Environment, Shihching Kraft

Mechanical & Aerospace Engineering Theses & Dissertations

The following thesis covers the concepts of Theory of Constraints (TOC) Project Management. Introduced by Eliyahu M. Goldratt in I 984, TOC is a management philosophy that focuses on the use of critical chain project management to prioritize everyday tasks in a company. In TOC Project Management, there is always at least one resource constraint that limits the speed at which projects are completed. TOC management philosophy also recognizes that most projects in the manufacturing industry face unknown schedule delays that could cause projects to be completed late or over the planned budget. During project plan creation, plans are developed …

New Perspectives In Leadership: Adopting A Proactive Library Recruitment Strategy, Leo S. Lo

Libraries Faculty & Staff Publications

The author discusses a proactive library recruitment strategy based on his experience at Kansas State University Libraries. He identifies two main areas of concern in hiring librarians including the length of the hiring process and the quality of candidates. He also cites the major elements of a proactive library recruitment strategy such as recruiting the right talent and creating a new recruitment team.

The Cost Of Omitting Credit Channel In Dsge Model, Takeshi Yagihashi

Economics Faculty Publications

This paper discusses whether the parameter invariance problem as in Lucas (1976) applies to the standard new Keynesian DSGE model when the credit channel is left out from its structure. We simulate a financial crisis in which the credit market friction is positive and we shift the monetary policy to stimulate the economy. We evaluate the cost of omitting the credit channel by examining the changes of the estimated model parameters and by using policy outcomes. We find that although some parameters incur nontrivial changes after the policy shift, overall these parameter changes have little impact on the conduct of …

The Influence Of Social Networking Technology In An Engineering Organization, Derrick Marcus Tepaske

EMSE Doctoral Projects

Computer facilitated Social Networking (SN) is becoming more prevalent in our society, both in our personal and professional lives. As its use grows, there is a desire to determine how it will impact an organization. If it can positively impact an organization then it is an initiative that could be embraced and leveraged for any number of business related activities from marketing to engineering. This project develops and implements a social networking treatment for an engineering organization in order to determine how it impacts the responsiveness and performance of the organization. The treatment includes an online tool, a training package, …

An Epistemological Inquiry Into The Incorporation Of Emergency Management Concept In The Homeland Security With A Post-Disaster Security Centric Focus, Mehmet Secilmis

Engineering Management & Systems Engineering Theses & Dissertations

The historical roots of the Emergency Management concept in the U.S. date back to 19th century. As disasters occurred, policies relating to disaster response have been developed, and many statuary provisions, including several Federal Disaster Relief Acts, conceptually established the framework of Emergency Management. In 1979, with the foundation of the Federal Emergency Management Agency (FEMA), disaster relief efforts were finally institutionalized, and the federal government acknowledged that Emergency Management included mitigation, preparedness, response and recovery activities as abbreviated 'MPRR.'

However, after 2000, the U.S. experienced two milestone events - the September 11 terrorist attacks in 2001 and Hurricane Katrina …

The Role Of Team Preparation Processes And Task Conflict On Virtual Team Performance, Pilar Pazos, Ana María Canto

Engineering Management & Systems Engineering Faculty Publications

The purpose of this study is to increase our understanding of the factors contributing to team performance in global virtual teams. We report on a study on global virtual teams involved on applied projects in industry. Team members differed in location and nationalities. This paper examines the relationships between goal commitment, planning and conflict. Data were collected from 34 teams in an international Master program in Quality Management, Safety and Environmental Impact hosted in Bolivia and Chile. Students were from nine different countries in South America. Students were assigned to teams of size 3 and participated in 15-week project as …

Shared Leadership In Six Sigma Teams From The North Shore-Lij Health System, Brian J. Galli

Engineering Management & Systems Engineering Theses & Dissertations

The main goal of the research was to identify the relationships that the internal research team environment and external coaching variables had with the degree of shared leadership in the context of Six Sigma teams from the North Shore LIJ Health System. Furthermore, the research ascertained the relationships that these variables had with two performance metrics: a team's ability to complete project deliverables and satisfy customer's requirements. This research also sought to understand additional factors that affected the five variables.

The research found that while shared leadership did not positively change as a team progressed through the phases of the …

An Examination Of Middle Manager Innovation Behaviors And Institutional Factors Impact On Organizational Innovation In The Usa And Mexico, J. Lee Brown Iii

Theses and Dissertations in Business Administration

Several scholars have suggested mid-level management is an important factor that explains strategic outcomes (Wooldridge, Schmidt, & Floyd, 2008), but little research has investigated how this relationship actually works in multiple institutional environments. The resource-based view of the firm argues that competitive advantage is a function of resource heterogeneity and immobility (Barney, 1991) and the discretionary decisions made by managers about resource creation, development, and allocation (Amit & Shoemaker, 1993). These boundedly-rational managers (Simon, 1957) make these decisions facing an uncertain and complex internal and external environment. Thus, this dissertation extends the current research by developing and testing a new …

A Study Of Risk-Taking Behavior In Investment Banking, Elzotbek Rustambekov

Theses and Dissertations in Business Administration

This dissertation examines corporate risk-taking behavior by investment banks in the United States. This study was sparked by the collapse of Lehman Brothers, one of the largest bankruptcy filings in U.S. history. This dissertation examines the specific factors that drove investment banks such as Lehman Brothers to take excessive risks, and how the deregulation of the US financial services industry towards the end of the 1990s contributed to risk-taking behavior.

I use four theoretical perspectives to examine corporate risk-taking behavior among investment banks. These perspectives include: institutional theory, behavioral theory of the firm, knowledge based view (KBV) of the firm, …

A Study Of Failures In The Us Banking Industry, Joseph Trendowski

Theses and Dissertations in Business Administration

This dissertation studies failures in the U.S. banking industry following the 2008 financial crisis. The dissertation offers an exhaustive review of the organizational failure literature, and changes in the banking industry environment over the past century. It takes three theoretical perspectives - institutional, industrial organization and resource-based view- to analyze failures in the banking industry.

The review and analysis allows me to trace the roots of recent bank failures to external (institutional, competitive) and internal (resource structure, strategy, risk) factors, and propose several hypotheses linking such factors with failures. The hypotheses are tested using a data-set that included all bank …

A Conversation With Incoming Ala President, Maureen Sullivan, Leo S. Lo

Libraries Faculty & Staff Publications

The article focuses on a telephone conversation with American Library Association (ALA) President-Elect Maureen Sullivan. She discusses her previous work as president of the Library Leadership & Management Association (LLAMA). Sullivan emphasizes the importance of emotional intelligence in library leaders. Sullivan describes her projects as ALA president, including a civic engagement initiative and an ALA-wide leadership development program. She also her plan to work with the Sister Libraries program.

Effects That Previous Employment Experiences Had On Organizational Commitment Of An Hourly Workforce, Charles August Bartocci

STEMPS Theses & Dissertations

A committed workforce is critical to the success of any organization. While there was a great deal of debate on how to best describe commitment, one model that attracted a significant following is the Three Component Model (TCM) developed by Meyer and Allen (1988). While it may be argued that the model is a mixed model combining attitudinal and behavioral measures, researchers have largely agreed that the scale that measures affective commitment is both valid and reliable. How commitment is developed in a workforce is of considerable interest. A minority of researchers have considered a variety of antecedents that contribute …

An Investigation Into The Relationship Between An Engineering Manager's Purpose-Seeking Beliefs And Behaviors And The Engineering Manager's Perception Of Employee Creativity, Initiative And Purpose-Seeking Behavior, Charles Burton Daniels

Engineering Management & Systems Engineering Theses & Dissertations

Organizations have placed an overwhelming emphasis on extrinsic motivation of its workforce, normally in the form of financial incentives, in an attempt to assure individual and organizational high performance. While a significant level of financial resources is expended in this attempt to predict and influence employee behavior, no objective evidence exists of a favorable return of investment. In fact, the primary impact of most extrinsic motivation might actually be demotivation – the opposite of the intended use.

In this research the prevailing literature was examined and a conclusion about the power of both extrinsic and intrinsic motivation was synthesized to …

More Than A One-Trick Pony: Exploring The Contours Of A Multi-Sector Covener, Madeleine W. Mcnamara, John C. Morris

School of Public Service Faculty Publications

Today's managers must find ways to identify and sustain productive relationships within multi-sector collaborative arrangements. This paper explores empirically the activities of a convener based on tasks identified by Agranoff and McGuire (2001) and applies this framework to the case of Virginia's Coastal Zone Management Program (VCZMP). We find that the convener displays characteristics described by Agranoff and McGuire, as well as characteristics of traditional hierarchical managers. This research suggests that both sets of skills are necessary for effective multi-sector collaborative governance.

A Phenomenological Study Of The Experiences Of Women In Leadership And Community At Old Dominion University From 1970 To 1990, Ann E. Wendle Barnes

Educational Leadership & Workforce Development Theses & Dissertations

During the 1970s college campuses in the United States were often the venue through which change occurred. Female faculty and students were assertive in their efforts to influence equality between men and women across the country (Morris, 1984). This historical phenomenological study examined the oral history of several women who advocated for women's rights at Old Dominion University (ODU) by establishing the Women's Caucus, Women's Studies Program, and Women's Center during the late 1970s through the 1990s.

Participants selected for this study took part in semi-structured interviews, and the results of the interviews were triangulated with archived documents available at …

Three Essays On Strategic Risk Taking, Krista Burrill Lewellyn

Theses and Dissertations in Business Administration

The three essays that comprise this dissertation collectively explore strategic risk taking. The dissertation is underpinned by the notion that corporate executives take strategic risks not randomly, but based on the expectation that outcomes are more likely to be positive rather than negative. Each essay examines how and why decision makers come to vary in their cognitive evaluation of the acceptability of strategic risk taking.

Essay 1 draws from the approach/inhibition theory of power, to explore how power not only provides the means for CEOs to exert their risk preferences, but actually affects what the risk preferences are. Power is …

Social Networking And Individual Performance: Examining Predictors Of Participation, Michael Anthony Brown Sr.

School of Public Service Theses & Dissertations

This dissertation addresses relationships between social networking and individual performance. The "act" of social networking is a process and practice by which people and organizations are drawn together by family, work or hobby to interact via websites. The explosion of these new network connections in the workplace suggests the need for an exploration of the various ways organizations can affect and improve performance and productivity.

This dissertation suggests a social networking participation model that may help organizations predict and understand the value proposition that affects acceptance or rejection of participation. Innovation adoption, governing by network and social capital are important …

Coping With Customer Sexual Harassment: Examining Retaliation As A Coping Strategy And Testing A Contextual Model, Valerie J. Morganson

Psychology Theses & Dissertations

Research has established that customer sexual harassment (CSH) is a widespread and harmful workplace phenomenon. This dissertation consists of two studies on the topic. The first sought to operationalize a measure of coping with customer sexual harassment. In addition to three traditional factors of sexual harassment coping (i.e., external, internal, and social), Study 1 predicted that worker retaliation toward the customer would constitute an additional form of coping with CSH. The measure of coping was tested using a sample of 200 women customer service workers. Data were analyzed using factor analysis. As expected, retaliation was supported as a coping strategy, …

Towards An Organizational Strategic Vitality Theory: A Study Of A Public Sector Board Of Directors, Keith L. Woodman

Engineering Management & Systems Engineering Theses & Dissertations

Boards of directors govern practically all organizations of significant size in the public and private sector. Improving the understanding of how boards function is critical because when boards fail, the results can be devastating. Little is understood about the functioning of boards of directors in the public sector, which accounts for a significant amount of the gross national product of the world's economy. The author observed a public sector board of directors for one year. Using the grounded theory research method to analyze the observations, he generated a theory of organizational strategic vitality that describes how a board of directors …

What Level Of Analysis Is Most Salient For A Global Theory Of Corporate Governance?, William Q. Judge

Management Faculty Publications

W e have five rigorous and relevant new comparative corporate governance studies in this issue. Each of these studies contributes to our journal’s overarching mission of moving toward a rigorous and relevant theory of corporate governance that can be meaningfully applied throughout the world. In this editorial, I would like to focus on the multiple levels of analysis involved with arriving at a global theory.

Globalization Of Chinese Firms: Theoretical Universalism Or Particularism, Ilan Alon, John Child, Shaomin Li, John R. Mcintyre

Management Faculty Publications

Research on the globalization of Chinese and other emerging markets' companies has only just begun and is on the verge of taking off. As it does so, additional thought should be given to the ontological and epistemological underpinnings of the theories attempting to capture the phenomenon. Should Western-centric theory prevail? Be adapted? Or abandoned in favour of new indigenous approaches to theorizing, based on context? Finally, should the context itself be the basis of theorizing? While the debate will not stop here, the future may hold a multiplicity of approaches, both indigenous and internationalized, for explaining emerging markets' contexts and, …

Corporate Governance And The 2008-09 Financial Crisis, Martin Conyon, William Q. Judge, Michael Useem

Management Faculty Publications

The financial crisis of the late 2000s resulted in enormous costs to the economies of many countries and the fortunes of millions of families, and it challenged a host of our conceptions and theories of corporate governance. The governing boards of many financial-services firms seemed unable to prevent the risky and ill-fated decisions that jeopardized their firms, devastated their investors, and helped precipitate a financial meltdown that morphed into global recession. Company boards were also directly responsible through their compensation committees and consultant advisors for a sharp rise in executive compensation during the 2000s that may have contributed to undue …

A Study Of Two Generations Of Culturally Diverse Community College Students Views On Leader Attributes In Self And Others, Paula Jeanine Hodkowski

Educational Leadership & Workforce Development Theses & Dissertations

One community college mission is preparing students for the expectations and opportunities of the workplace including roles as collaborators and leaders. Increasingly, representatives from “cultures” of generation, gender, and diverse ethnicities are gaining an education in community colleges. Research supports that cultural aspects and views of others impact an individual's leader identity.

The purpose of this quantitative, non-experimental study was to determine if participants representing millennial and generation X self-report leader behaviors of “modeling the way” and “enabling others to act”; and rate leader traits in others responding to “fits my image of a leader;” And to determine if their …

Utilizing Knowledge Transfer To Promote Management Of Countervailing Risks In Value Stream Analysis, Jeffery A. Temple

Engineering Management & Systems Engineering Theses & Dissertations

Organizations are frequently faced with the challenges of modifying and streamlining their processes by utilizing the latest process improvement techniques such as Lean Thinking. They use these techniques to allow them to better perform their organizational purposes through the elimination of waste and non-value added steps. Personnel performing these modifications need to account for potential outcomes and risks when streamlining processes. An association of knowledge transfer and experience to the identification and handling of these countervailing or alternative risks when performing Lean Thinking value stream analysis is investigated. The elements of risk management, Lean Thinking and knowledge transfer are described. …

Thomas Kuhn And Corporate Governance Research, William Q. Judge

Management Faculty Publications

Back in the dark ages (i.e., 1980s) when I was pursuing my doctoral degree at the University of North Carolina at Chapel Hill, I read Thomas Kuhn’s (1962) book on how science evolves over time. That book had a big influence on my thinking then, and it continues to influence me. Indeed, that book seems especially pertinent to this particular issue for reasons which I will explain later on in this essay.