Organizational Behavior and Theory Commons^™

Creating Positive Impact: The Power Of Greater Purpose And Consciousness Of Connectedness, Joseph Leah, Chris Laszlo

Engaged Management ReView

As the idea of business as a positive force in society continues to grow, we ask: Under what conditions do business leaders transform their companies into organizations that create positive value for all stakeholders, generate above-average economic returns, and serve personal well-being, community health, a fair and inclusive society, and a thriving natural environment?

This study aims to explore the underlying factors and motivations of business as a force for good, and to identify practical guidance for business leaders wishing to create a positive impact through their organizations. Our prior research led us to hypothesize that a leader’s mindset—or consciousness—is …

A Cultural Value Congruence Approach To Organizational Embeddedness, Emma Lei Jing, Nathaniel C. Lupton, Mahfooz A. Ansari

Faculty Research, Scholarly, and Creative Activity

Drawing on the person–organization fit theory, we investigate how the value congruence between employees’ collectivist values and their perception of organizational collectivism influences organizational embeddedness. Based on a survey of 515 working adults, the polynomial regression and response surface analysis results support that embeddedness is highest in the presence of both high individual and organizational collectivism. Additionally, the smaller the discrepancy between the two perceptions, the more embedded the employees. Our study contributes to the cultural perspectives in the organizational embeddedness research by theorizing and measuring the impact of collectivism at the individual level. The findings also contribute to the …

The Revenue Operations (Revops) Framework: A Qualitative Study Of Industry Practitioners., Oliviero Mottola

Dissertations and Theses

In recent years Revenue Operations or RevOps has emerged in professional circles as a new approach to manage Sales, Marketing and Customer Success teams in the context of b2b sales. In practitioner circles, RevOps definitions range from the increased collaboration of the three job functions to an all-out creation of job function within organizations. While the subject of interdepartmental alignment has been covered extensively in academia (albeit not exhaustively), RevOps as a term and set of practices has received no attention and industry practitioners struggle to find a unified set of best practices that isn’t coming from organizations trying to …

Transformational Leadership: The Roles Of Leader's Fromal Education And Professional Training, Ahmet Shala

Dissertations, 2020-current

Abstract

Transformational leadership is a popular leadership theory that instigates extraordinary changes in individuals, teams and organizations. Transformational leaders motivate, enhance and transform their direct subordinates’ and followers’ actions, and their ethical aspirations are beyond their immediate self-interest. The current literature and research is focused on the transformational leadership outcomes, but little is known about the antecedents of transformational leadership. This research is an attempt to discover the impact of leaders’ formal education and professional training on transformational leadership and leadership effectiveness.

The target population of this research were the top leaders of the organizations from different sectors (education, production, …

How Positive Practices In Organizations Are Associated With Employee Engagement Via The Moderating Effects Of Generational Cohorts In U.S. Customer Service Organizations, Deborah A. Poole

Theses & Dissertations

The purpose of this study is to examine the moderating role that the respective workforce generational cohorts may have on the relationship between positive practices in organizations and levels of employee engagement of U.S. based adult customer service representatives of all races. Studies show that higher employee engagement positively affects employee motivation, satisfaction, productivity, and ultimately the financial success of the organization. However, the levels of engagement for front line customer service positions are some of the lowest of occupations measured by Gallup and have actually declined in recent years. The broaden and build theory of positive emotions shows that …

Are Native Plants Green? Assessing Environmental Performances Of Locally-Owned Facilities, Narae Lee, Jiao Luo

Research Collection Lee Kong Chian School Of Business

We study the impact of corporate ownership and community conditions on firm environmental pollution. While the existing literature often thinks of environmental pollution as a unitary construct, we emphasize the distinction between toxic emissions, which have immediate but locally bounded impact, and greenhouse gas (GHG) emissions which have gradual but global impact, producing climate change. Using a facility-level panel of all manufacturing facilities in the US from 2010-2018, and leveraging within-facility changes in ownership status, we show that locally owned firms have lower levels of toxic emissions, but they are also less likely to report GHG emissions, and have higher …

Value Creation By Private Equity Firms: A Resource-Based View, Kei Pang

Dissertations

Despite the growing importance of the private equity (PE) industry in the United States, it is unclear how PE firms create value. This study contributes to the PE literature and strategic management research by examining PE firm resources and competencies that drive the success of equity-backed management buyout deals. Specifically, my work proposes a framework to describe the key value creation drivers and sub-drivers that position PE firms for success in all four stages of the PE value chain: Fund Raising, Deal Sourcing, Governing/Managing, and Exiting. I utilize Porter’s (1985) value chain analysis (VCA) and the resource-based view (RBV) to …

Transaction Cost Theory: Past Progress, Current Challenges, And Suggestions For The Future, Ilya Cuypers, Jean-Francois Hennart, Brian S. Silverman, Gokhan Ertug

Research Collection Lee Kong Chian School Of Business

Transaction cost theory (TCT) has been fruitfully applied to a wide range of organizational phenomena, as reflected in a vast and evolving body of research. However, in part due to the theory’s broad success, important advances in some fields do not diffuse to other fields. In this essay, we lay out a path toward a pluralistic view of TCT that incorporates insights from multiple fields, primarily strategy and international business. In so doing, we critically assess the assumptions, key constructs, and evolving theoretical logic of TCT. We then propose an agenda for future research, highlighting opportunities for scholars to (1) …

The Effect Innovation Of Information Technology, Product, Work, And Service Toward Development Performance Academic Business Laboratory In Indonesia, Ilham M, Tanti Handriana, Fendy Suhariadi

Library Philosophy and Practice (e-journal)

This study was conducted to compile a work plan and create an integrated laboratory information system and improve academic services at Uin Sunan Ampel Surabaya based on the implementation of work programs towards a world class university. The purpose of this research activity is to design and implement a system capable of providing work information for each manager of the integration laboratory and maximizing the utilization of the integration laboratory so that the use of the integration laboratory is better and more precise. The results of this research can form an integrated laboratory information system that can optimize the performance …

The Usage Of Human Resources Management Information System (Hrmis) In The Malaysian Armed Forces: Empirical Evidence In A Military Setting, Mohd Azmi Arifin

Student Works (2020-2029)

The use of information and communication technology (ICT) among individuals and organisations is growing in accordance with technology invention, innovation and consumer needs. Like other organisations, the Malaysian Armed Forces (MAF) are not left behind to adopt technology in its management and operations. In the individual context, the use of technology can enhance the performance and quality of MAF’s personnel work. However, the BADSA’s report in 2017 found that the use of HRMIS was not optimal in the MAF. Only 32.4 per cent of the 37 units that were audited had used the system. Therefore, this study aimed to investigate …

Kin Ties And The Performance Of New Firms: A Structural Approach, Gokhan Ertug, Reddi Kotha, Peter Hedstrom

Research Collection Lee Kong Chian School Of Business

Kin ties are all but ubiquitous in new firms. However, their effects on performance are not straightforward, because they may provide new firms with advantages (enhanced coordination and cooperation) as well as disadvantages (reduced diversity, nepotism concerns, and the possible spillover of personal conflict). As kin ties may have both positive and negative implications for performance, a contingency approach to the performance of new firms is valuable. We develop such an approach by relating different structural configurations of kin ties – whether they are between founders, between founders and employees, and between employees – to the performance of new firms. …

What Has Changed? The Impact Of Covid Pandemic On The Technology And Innovation Management Research Agenda, Gerard George, Karim R. Lakhani, Phanish Puranam

Research Collection Lee Kong Chian School Of Business

Whereas the pandemic has tested the agility and resilience of organizations, it forces a deeper look at the assumptions underlying theoretical frameworks that guide managerial decisions and organizational practices. In this commentary, we explore the impact of the Covid‐19 pandemic on technology and innovation management research. We identify key assumptions, and then discuss how new areas of investigation emerge based on the changed reality.

The Dark Side Of Executive Compensation Duration: Evidence From Mergers And Acquisitions, Zhi Li, Qiyuan Peng

Business Faculty Articles and Research

We find that contrary to popular belief, CEOs with long compensation duration do not make better long-term investment decisions. Using a comprehensive pay duration measure, we find that acquisitions conducted by CEOs with long compensation duration receive more negative announcement returns, and experience significantly worse post-acquisition abnormal operating and stock performance, compared with deals conducted by CEOs with short compensation duration. The negative correlation between compensation duration and mergers and acquisitions (M&A) performance is driven by long-term time-vesting plans, not by performance-vesting plans. The results suggest that extending CEO pay horizons without implementing performance requirements is insufficient to improve managerial …

Stakeholder Preservation Or Appropriation? The Influence Of Target Csr On Market Reactions To Acquisition Announcements, Li Tong, Heli Wang, Jun Xia

Research Collection Lee Kong Chian School Of Business

This study examines how target corporate social responsibility (CSR) affects the economic gains for acquirers, as reflected in market reaction to acquisition announcement, from two distinct perspectives: stakeholder preservation versus stakeholder appropriation. The stakeholder preservation perspective suggests that positive market reaction to an acquisition stems from potential new value creation by honoring implicit contracts and maintaining good relationships with target stakeholders. By contrast, the stakeholder appropriation perspective posits that positive market reaction is primarily derived through wealth transfer to acquirers by defaulting on implicit contracts with target stakeholders. Using a dataset of acquisitions in the US, we find that target …

Global To Local: Creating 'Glocal' Links For Diplomacy, Rhonda S. Binda

Open Educational Resources

Over the past few years, “smart cities” have led in leveraging technology to modernize their services and infrastructure— and have emerged on the global stage on key issues of international concern. In 2017, Hidalgo and Horacio Rodríguez Larreta, Mayor of Buenos Aires, spearheaded the Urban 20 (U20), a platform for major cities in G20 countries to bring their “urban perspective” to the G20 member states in tackling common problems, showcasing their innovative approaches leveraging emerging technologies at the local level to tackle global issues. In April 2018, mayors from 20 cities signed the U20’s first Joint Declaration; six months later, …

Power To The People? The Limits Of Equality-Based Involvement In Managing Strategic Change, Daniel Z. Mack

Research Collection Lee Kong Chian School Of Business

Existing research has highlighted the importance of involving a wide representation of organizational members in the strategic change process to manage it effectively. We conducted a real-time inductive study of a strategic change at an organization in the hotel industry. Our findings suggest that the equality-based involvement – designed to promote equal opportunities for voice among employees – unintendedly undermined the implementation of strategic change. Although wide organizational involvement provided frontline employees with greater voice and autonomy, it also instilled greater fear in middle managers due to more escalating complaints to top management and newly created constraints in middle managers’ …

Learning And Adaptation Under Uncertainty And Ambiguity, Lei Zheng

Dissertations and Theses Collection (Open Access)

The first essay is about how high and moderate aspiration levels compare in terms of affecting the decision making and reinforcement learning in an uncertain environment. After developing a thought experiment and a computational model, I used lab experiments to test the model’s predictions: a high (moderate) aspiration level reduces (increases) feedback ambiguity about the relative attractiveness of different options, thus increases the exploitation (exploration) tendency of the decision maker. The behavioural difference suggests that high aspirations lead to better performance in stable environments, but worse performance after disruptive shocks. The second essay investigates whether organizations should commit more (or …

Transparency And Fairness In Organizational Decisions: An Experimental Investigation Using The Paired Ultimatum Game, Jared Nai, Reddi Kotha, Phanish Puranam

Research Collection Lee Kong Chian School Of Business

Organizations often keep secret their decisions about what employees receive (e.g., salary, budgets, benefits) to manage fairness concerns. We propose that this can be counterproductive because of a mechanism we call the “escalation of deservingness under secrecy”, where the existence of peers can inflate one’s own sense of deservingness, even when the actual allocations to peers are unknown. Building on the ultimatum game, we developed a Paired Ultimatum Game (PUG) in which a player and a peer respondent engage with the same offeror simultaneously but with no direct competition between respondents. Across three experiments- a live interaction study as well …

It Won’T Be Business As Usual After Covid-19, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

As customer behaviours change, they will reshape business models in the post-coronavirus world.

2019 Asia Insights: Building A Great Place To Work For All: The Untapped Power Of Gender Diversity In Asia, Richard Raymond Smith, Evelyn Kwek, Tyler Thorpe

Research Collection Lee Kong Chian School Of Business

Through this study, we hope to increase understanding of the context, considerations and practices to leverage the amazing diversity of our region. We hope to learn more about what makes a strong workplace culture, particularly in Asia. We turn our attention to the topic of diversity and inclusion, with a focus on gender diversity in the Asian workplace. This is one of the largest studies in Asia to highlight gender differences and evaluate how psychological safety, inclusion and belonging result in strong teamwork which in turn contributes to building high performing great workplaces.

Threat Recognition In Incumbent Firms: A Case For Organizational Velocity, Alan Amling

PhD in Business Administration Dissertations

Change is not new, but the speed of change is new. Fueled by a combination of connecting and thinking technologies, the business environment is becoming increasingly dynamic and uncertain. Incumbent firms face a wider variety of threats that vary in frequency of occurrence and financial impact. How effectively firms see these threats, internalize them as important (or not) and act on them in a timely manner (or not) can be critical to their survival. However, the academic literature is incomplete on how firms navigate this threat recognition process from initial observation through action and across different organizational contexts.

This qualitative …

Prioritizing Strategic Cyberspace Lethality, Andrew J. Schoka

Military Cyber Affairs

The primary concern of United States national security policy, as detailed in the 2018 National Defense Strategy, has shifted from asymmetrical counter-insurgency operations to countering inter-state strategic competition by rogue regimes and revisionist powers. This doctrinal shift has prompted an increased emphasis on military lethality, particularly in strategic-level cyberspace operations intended to counter open challenges to the global security environment and United States preeminence. Drawing from the theory of constraints in industrial engineering and Bayesian search theory in operations research, this paper identifies the key organizational constraints that hinder the lethality of the Department of Defense’s strategic-level cyberspace operations units …

Middle-Status Conformity Revisited: The Interplay Between Achieved And Ascribed Status, Matteo Prato, Emmanuel Krypraios, Gokhan Ertug, Yonghoon G. Lee

Research Collection Lee Kong Chian School Of Business

Decisions about conforming to or deviating from conventional practices in a field is an important concern of organization and management theory. The position that actors occupy in the status hierarchy has been shown to be an important determinant of these decisions. The dominant hypothesis, known as middle-status-conformity, posits that middle-status actors are more likely to conform to conventional practices than high- and low-status actors do. We challenge this hypothesis by revisiting its fundamental assumptions and developing a theory where actors’ propensity to conform based on their achieved status further depends on their ascribed status that actors inherit from their social …

Organizations And Societal Economic Inequality: A Review And Way Forward, Hari Bapuji, Gokhan Ertug, Jason D. Shaw

Research Collection Lee Kong Chian School Of Business

We review research on the organizational causes (how do organizations contribute?) and consequences (how are organizations affected?) of economic inequality. Our review of 151 conceptual and empirical articles indicates that organizational research on economic inequality encompasses a wide range of topics at multiple levels of analysis, but also that this broad-scope literature exhibits conceptual ambiguities and lacks overarching organizing frameworks. To address these two issues, we develop an organizational perspective on economic inequality and clarify it as uneven distribution in the endowment and/or access to resources in a society, which manifests in differential abilities and opportunities to engage in value …

Crossed Wires: Endorsement Signals And The Effects Of Ipo Firm Delistings On Venture Capitalists’ Reputations, David Gomulya, Kyuho Jin, Peggy M. Lee, Timothy G. Pollock

Research Collection Lee Kong Chian School Of Business

Signaling theorists have paid a great deal of attention to the costs of acquiring characteristics that can serve as signals, such as endorsements from reputable third parties. However limited attention has been devoted to the penalty costs associated with providing inaccurate signals and the factors that can exacerbate or attenuate the penalties. In this study, we examine the effect of negative feedback loops on venture capital firms’ reputations that result from the failures (delistings) of the newly-public firms they once endorsed. Drawing on signaling and attribution theories, we argue that endorsements by reputable VC firms create high expectations that, when …

Examining Inter-Relationships Between Supervisor Full-Range Leadership, Organizational Climate Strength, And Employee Job Satisfaction Using Multi-Level Modeling, Bharat Mohan

Dissertations

Employee job satisfaction, organizational climate, and supervisor leadership style have long been researched due to their influences on critical metrics for measuring organizational success. While the relationships between these three variables have been investigated, current research suffers from two major issues. First, no existing study has explored the inter-relationships between the aforementioned components within the same model. Second, existing studies are fraught with levels-of-analysis issues that yield findings that are either incomplete or inaccurate. This study addresses these issues by introducing organizational climate strength as a mediating variable (between supervisor leadership and employee satisfaction) and by employing multi-level modeling techniques. …

“Because I Care I Risk”: How Ceo Free Market Orientation Affects The Extent And Type Of Income Smoothing, Mirzokhidjon S. Abdurakhmonov

Graduate Theses and Dissertations

The executive political ideology literature suffers from a lack of conceptual clarity because social and economic issues are conflated. This has created an inconsistency in empirical findings with the theoretical predictions of the political ideology construct. In this dissertation, I identify a distinct economic component, free market orientation, based on support for economic individualism, competition, and property rights to reconcile these inconsistencies. Specifically, I argue that these indicators of free market orientation will have a unique impact on the way executives run their organizations. I develop a novel scale that measures CEO economic values that I term free market orientation …

The Relationship Between Capital Structure And Profitability Of United States Manufacturing Companies: An Empirical Analysis, Cuibing Wu

Morehead State Theses and Dissertations

A thesis presented to the faculty of the Elmer R. Smith College of Business and Technology at Morehead State University in partial fulfillment of the requirements for the Degree Master of Science by Cuibing Wu on April 22, 2019.

Discussion On The Differences Between U.S And Chinese Management Styles, Bazil Cunningham

Global Tides

In an increasingly globalized world, conducting business with leaders from various parts of the world is inevitable. An understanding of the managerial styles of leaders is imperative to the long-term success and influence of an international corporation. This paper will introduce the managerial styles of executives from U.S and Chinese based companies and point out the variations in style that exist. Information received from interviews with Chinese and U.S managers will assist in determining the differences between each style. The synthesis of qualitative research analysis and scholarly data will aid in forming the argument as to whether both styles can …

Enabling Models Of Inclusive Growth: Addressing The Need For Financial And Social Inclusion, Yuwa Hedrick-Wong, Howard Thomas

Research Collection Lee Kong Chian School Of Business

While poverty is falling, the gap between the rich and poor is getting wider and more and more people are being excluded from the means to better themselves. Yuwa Hedrick-Wong and Howard Thomas look at ways to include them.