Organizational Behavior and Theory Commons^™

Does Sacrificial Leadership Have To Hurt? The Realities Of Putting Others First, Rob Mckenna, Terran Brown

SPU Works

Sacrificial leadership has generally been associated with positive outcomes for organizations and employees. While it is often desired by organizations, we suggest that current organizational systems often fail to promote sacrificial behaviors. We present a new perspective sacrificial leadership that includes character-based elements such as humility, a willingness to calculate the cost of leading and the courage to be irrelevant in the presence of systems that pressure leaders to behave otherwise. We discuss how these elements are often not encouraged in current selection, employee development, and succession planning processes.

The Validity And Incremental Validity Of Knowledge Tests, Low-Fidelity Simulations, And High-Fidelity Simulations For Predicting Job Performance In Advanced-Level High-Stakes Selection, Filip Lievens, Fiona Patterson

Research Collection Lee Kong Chian School Of Business

In high-stakes selection among candidates with considerable domain-specific knowledge and experience, investigations of whether high-fidelity simulations (assessment centers; ACs) have incremental validity over low-fidelity simulations (situational judgment tests; SJTs) are lacking. Therefore, this article integrates research on the validity of knowledge tests, low-fidelity simulations, and high-fidelity simulations in advanced-level high-stakes settings. A model and hypotheses of how these 3 predictors work in combination to predict job performance were developed. In a sample of 196 applicants, all 3 predictors were significantly related to job performance. Both the SJT and the AC had incremental validity over the knowledge test. Moreover, the AC …

Designing Pareto-Optimal Selection Systems: Formalizing The Decisions Required For Selection System Development, Wilfried De Corte, Paul R. Sackett, Filip Lievens

Research Collection Lee Kong Chian School Of Business

The article presents an analytic method for designing Pareto-optimal selection systems where the applicants belong to a mixture of candidate populations. The method is useful in both applied and research settings. In an applied context, the present method is the first to assist the selection practitioner when deciding on 6 major selection design issues: (1) the predictor subset, (2) the selection rule, (3) the selection staging, (4) the predictor sequencing, (5) the predictor weighting, and (6) the stage retention decision issue. From a research perspective, the method offers a unique opportunity for studying the impact and relative importance of different …

Psychological Net Worth: Finding The Balance Between Psychological Capital And Psychological Debt, Michele L. Millard

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

This multi-level study examined a proposed framework of psychological net worth that builds on the current psychological capital conceptualization of positive psychological assets provided to an organization by articulating the construct of psychological debt or those psychological liabilities in an organization. By describing psychological debt as a collection of negative attributes that occur at the individual level for individuals that hamper productivity, morale, and effectiveness in organizations, this framework of psychological net worth proposes the need to create a psychological balance sheet of psychological capital and debt. Psychological debt is described using the dimension of emotional labor, job insecurity, job …

A Macro Perspective To Micro Issues, Devasheesh P. Bhave, Stephane Brutus

Research Collection Lee Kong Chian School Of Business

Comments on an article by Elaine D. Pulakos and Ryan S. O'Leary. The authors argue that bringing the focus on the relationship between the manager and the employee will mend performance management. We concur with the broad assessment that an excessive focus on technical improvements in performance management systems is misplaced and that implementation issues plague performance management. But we believe that poor implementation is an operational challenge not because of the practice itself but rather on account of misalignment. They also allude to a consideration of alignment. They also glosses over the issue of internal alignment or the fact …

The Use Of Role-Player Prompts In Assessment Center Exercises, Eveline Schollaert, Filip Lievens

Research Collection Lee Kong Chian School Of Business

So far, a substantial amount of assessment center (AC) studies have aimed to improve the quality of the AC method by focusing on the assessors. However, systematic studies about the role-player in AC exercises are nonexistent. This is surprising as the role-player might serve as a key figure for consistently evoking job-relevant behavior across candidates. Therefore, this study focused on the 'role' of role-players in ACs. We examined the effects of instructing role-players to use prompts among 233 candidates. Results suggest that role-players are able to use prompts and that their negative impact on candidates' reactions is negligible. In addition, …

The Organizational Creativity Actualization Model: A Book Proposal, Russell Schneck

Creativity and Change Leadership Graduate Student Master's Projects

This project consists of a book proposal, including two sample chapters, that provides a vision for how organizations can effectively use creativity and creative thinking to address the rapid escalation of complexity. The working title for the book is: The Creativity Organization: Responding to the Challenges and Opportunities of Complexity. The book will explore the organizational development requirements and programs necessary to transform an organizational culture so that it will consistently and sustainably develop and support creativity. At the foundation of this discussion is the Organizational Creativity Actualization Model (OCAM). This model considers organizational creativity as a system of …

The Creative Coach: Exploring The Synergies Between Creative Problem Solving: Thinking Skills Model And Non-Directive Coaching, Trevor J. Mcalpine

Creativity and Change Leadership Graduate Student Master's Projects

This project looks at the similarities and differences between the most recent version of Creative Problem Solving called Creative Problem Solving: Thinking Skills Model and the approach to coaching known as Non-Directive Coaching. Creativity practitioners are challenged to find opportunities of engaging in formal full-blown, group-based Creative Problem Solving sessions. There is a need to find other, less formal ways of helping people use their creativity. The Thinking Skills Model’s design allows it to mesh with the creative process in other content areas by making the basic concepts of Creative Problem Solving transferable to those other contexts. Non-Directive Coaching …

Social Networking And Individual Performance: Examining Predictors Of Participation, Michael Anthony Brown Sr.

School of Public Service Theses & Dissertations

This dissertation addresses relationships between social networking and individual performance. The "act" of social networking is a process and practice by which people and organizations are drawn together by family, work or hobby to interact via websites. The explosion of these new network connections in the workplace suggests the need for an exploration of the various ways organizations can affect and improve performance and productivity.

This dissertation suggests a social networking participation model that may help organizations predict and understand the value proposition that affects acceptance or rejection of participation. Innovation adoption, governing by network and social capital are important …

Coping With Customer Sexual Harassment: Examining Retaliation As A Coping Strategy And Testing A Contextual Model, Valerie J. Morganson

Psychology Theses & Dissertations

Research has established that customer sexual harassment (CSH) is a widespread and harmful workplace phenomenon. This dissertation consists of two studies on the topic. The first sought to operationalize a measure of coping with customer sexual harassment. In addition to three traditional factors of sexual harassment coping (i.e., external, internal, and social), Study 1 predicted that worker retaliation toward the customer would constitute an additional form of coping with CSH. The measure of coping was tested using a sample of 200 women customer service workers. Data were analyzed using factor analysis. As expected, retaliation was supported as a coping strategy, …

The Effects Of The Attacks Of 9/11 On Organizational Policies, Employee Attitudes And Workers’ Psychological States, Amy E. Hurley-Hanson, Cristina M. Giannantonio, Heidi Carlos, Jessica Harnett, Melanie Jetta, Madeline Mercier

Business Faculty Articles and Research

Problem statement: The attacks of September 11, 2001 (9/11) on the United States have had a profound effect on organizations and their employees. These effects occurred in the days and weeks immediately following the attacks, as well as in the years since the attacks occurred. In commemoration of the tenth anniversary of 9/11, this study focuses on the impact that the attacks of September 11, 2001 have had on organizational policies, employee attitudes and workers’ psychological states. Approach: Managers were surveyed regarding the effects of 9/11 on these issues. Results: The results of the study indicate that …

Understanding The Effects Of Diversity In Mission From A Social Science Perspective, David R. Dunaetz

CGU Faculty Publications and Research

This study presents an overview of the results of empirical studies concerning diversity in work teams. Although these studies have most often been carried out in secular contexts, they support perspectives of human nature that are consistent with the biblical themes found associated with the Tower of Babel (the Similarity/Attraction Perspective) and Paul's metaphor of the Body of Christ and spiritual gifts (the Information/Decision Making Perspective). Key concepts are explained, including the measurement of diversity and team performance, task and relationship diversity, faultlines, cultural versus non-cultural diversity, and status. When the results of the various diversity studies are combined, it …

Application Of Protection Motivation Theory To Study The Factors That Influence Disaster Recovery Planning: An Empirical Investigation, Shalini Wunnava

Doctoral Dissertations

In today's information intensive and networked world, Disaster Recovery Planning (DRP) is a critical and significant activity. However, DRP does not always receive the attention it deserves. Therefore, it is critical to examine the factors that influence the undertaking of disaster recovery planning. A model on disaster recovery planning was developed using the theoretical lens of Protection Motivation Theory (PMT). Drawing from PMT literature and using the information technology disaster recovery planning (ITDRP) construct developed by Shropshire and Kadlec (2009), a research model was developed in which perceived severity, perceived vulnerability, intrinsic rewards, extrinsic rewards, fear, response efficacy, self-efficacy, and …

Managing The Millennials: Employee Retention Strategies For Generation Y, Nicholas W. Thompson

CMC Senior Theses

This paper provides a comprehensive analysis of Millennials' beliefs and attitudes and how that will affect their conception of the employer-employee psychological contract. This analysis should provide a greater understanding of how the childhoods of Millennials have affected their attitudes for life and career aspirations. Further, it explores retention strategies for workplace culture, management style, and growth and advancement.

Autonomy In The Workplace: An Essential Ingredient To Employee Engagement And Well-Being In Every Culture, Marylène Gagne, Devasheesh P. Bhave

Research Collection Lee Kong Chian School Of Business

The nature of organizational life requires questioning the role of worker autonomy. An impressive amount of management research has been devoted to autonomy issues in organizations. Autonomy is at the forefront of research on job design and the management of employees. Therefore, we review evidence in the area of job design and management practices that deeply affect worker autonomy. Throughout this discussion, we evaluate the cross-cultural applicability of research and practice and offer future directions based on self-determination theory.

Do Individual Differences In Perceiving Situational Demands Moderate The Relationship Between Personality And Assessment Center Dimension Ratings?, Anne Jansen, Filip Lievens, Martin Kleinmann

Research Collection Lee Kong Chian School Of Business

This study contributes to research on assessment centers' (AC) external construct-related validity by investigating a potential moderator of the relationship between personality and AC dimension ratings. On the basis of recent insights in person-situation contingencies we hypothesized that individual differences in people's perception of situational demands moderate the relationship between personality and conceptually related AC dimension ratings. The hypotheses were tested with 108 individuals in two leaderless group discussion exercises. Results confirmed the hypotheses for two of the three traits (i.e., Agreeableness and Conscientiousness). In particular, people high on these traits who identified the situational demands received higher AC dimension …

Applicant Versus Employee Scores On Self-Report Emotional Intelligence Measures, Filip Lievens, Ute-Christine Klehe, Nele Libbrecht

Research Collection Lee Kong Chian School Of Business

There exists growing interest to assess applicants' emotional intelligence (EI) via self-report trait-based measures of EI as part of the selection process. However, some studies that experimentally manipulated applicant conditions have cautioned that in these conditions use of self-report measures for assessing EI might lead to considerably higher scores than current norm scores suggest. So far, no studies have scrutinized self-reported EI scores among a sample of actual job applicants. Therefore, this study compares the scores of actual applicants at a large ICT organization (n = 109) on a well-known self-report measure of EI to the scores of employees already …

The Association Between Person-Environment Fit And Organizational Commitment With The Moderator Of Personality., Too Meng Yong

Student Works (2010-2019)

This study seeks to investigate the association between Person – Environment (PE) Fit and the organizational commitment with the moderator of personality (Big Five). The study shows the personality of individual has influence towards organizational commitment. The participants of study were collected from various co-operatives located; the samples are not only consisting Malaysian who is working in Malaysia. It includes Malaysian who currently works abroad, and also foreigner who is presently worked in Malaysia (Indian, Vietnamese and Japanese). With sample size 183 participants (83 Male, 100 Female). The subjects completed the questionnaire that included 3 variables of PE fit, ‘Big …

Measurement Equivalence Of The Wong And Law Emotional Intelligence Scale Across Self And Other Ratings, Nele Libbrecht, Filip Lievens, Eveline Schollaert

Research Collection Lee Kong Chian School Of Business

There exist a variety of measurement instruments for assessing emotional intelligence (EI). One approach is the use of other reports wherein knowledgeable informants indicate how well the scale items describe the assessed person's behavior. In other reports, the same EI scales are typically used as in self-reports. However, it is not known whether the measurement structure underlying EI ratings is equivalent across self and other ratings. In this study, the measurement equivalence of an extant EI measure (Wong and Law Emotional Intelligence Scale [WLEIS]) across self and other ratings was tested. Using multiple group confirmatory factor analysis, the authors conducted …

Reading Your Counterpart: The Benefit Of Emotion Recognition Accuracy For Effectiveness In Negotiation, Hillary Anger Elferbein, Maw Der Foo, Judith White, Hwee Hoon Tan, Voon Chuan Aik

Research Collection Lee Kong Chian School Of Business

Using meta-analysis, we find a consistent positive correlation between emotion recognition accuracy (ERA) and goal-oriented performance. However, this existing research relies primarily on subjective perceptions of performance. The current study tested the impact of ERA on objective performance in a mixed-motive buyer-seller negotiation exercise. Greater recognition of posed facial expressions predicted better objective outcomes for participants from Singapore playing the role of seller, both in terms of creating value and claiming a greater share for themselves. The present study is distinct from past research on the effects of individual differences on negotiation outcomes in that it uses a performance-based test …

Coaching Efficacy With Academic Leaders: A Phenomenological Investigation, Deanna Lee Vansickel-Peterson

College of Education and Human Sciences: Dissertations, Theses, and Student Research

The purpose of this psychological phenomenological research was to understand the efficacy of life coaching from the perspective of academic leaders. To date, not one investigation or attempt has been made towards the above stated purpose. This study includes a theoretical overview and a review of the coaching literature from Socrates (469-399 BC) to current day Humanistic theory presented in part by Roger (1902-1987). This process included data collection from five academic leaders who have been coached for at least two years. Levels of analysis of 365 statements, quote and/or comments produced finding of efficacy in life coaching with academic …

Empirical Study Of Workplace Spirituality And Organisational Commitment In Malaysia., James Lim Ooi Hee

Student Works (2010-2019)

There has been growing interest in “spirituality” in the twenty-first business world to the extent that there are many magazines and books written about the subject of spirituality at work. While the attention towards workplace spirituality is growing, there is debate as to what exactly the terms “spirituality” means and the multiple views that comes with it. The purpose of this research is to examine the scarcity of the empirical research on the subject of workplace spirituality in the Malaysian context on the impact of the three dimensions of workplace spirituality of meaningful work (at the individual level), sense of …

Management And Decision-Making Styles And Their Relationships With Job Satisfaction Of Academic Staff In Selected Malaysian Public Universities., Ismail Hussein Amzat

Student Works (2010-2019)

This research discusses the effect of management and decision-making styles on the job satisfaction of academic staff in selected Malaysian public universities. The sample consisted of 1,117 respondents. The instruments used in the study were the Teacher Job Satisfaction Questionnaire developed by “Lester”, adapted from Herzberg’s Theory, Decision Style Inventory by Rowe and Boulgarides and Likert’s 4 systems. Structural Equation Model was used to determine the direct-effect of management and decisionmaking styles on academic staff job satisfaction, Confirmatory Factor Analysis (CFA) was employed for Items goodness-of-fit and the Rasch Model for Item and Person’s difficulty during the pilot study. The …

Promoting Organizational Citizenship Behaviour Through High Involvement Human Resource Practices And Organizational Justice Among Hotel Frontline Employees In Malaysia : An Attempt To Reduce Turnover Intention., Wee Yu Ghee

Student Works (2010-2019)

Acknowledging the need to pool human capital in the light of strong relational infrastructure so as to increase employees retention, this study examines the possibility of inducing organizational citizenship behaviour (OCB) through human resource (HR) philosophy embraced by the organizations, high involvement HR practices and organizational justice administered at the workplace. Two bases which form the relational infrastructure, namely leader-member exchange and trust in supervisor are posited to be potential mediators. Based on the social exchange theory, an integrated model with three sets of predicting variables (human resource philosophy, high involvement human resource practices and organization justice), two mediating variables …

Gathering Behavioral Samples Through A Computerized And Standardized Assessment Center Exercise Yes, It Is Possible, Filip Lievens, Etienne Van Keer, Ellen Volckaert

Research Collection Lee Kong Chian School Of Business

Although computerization and standardization might make assessment center (AC) exercises easier to administer and score, drawbacks are that most of such exercises have a static and multiple-choice format. This study reports on the development and initial validation of a computerized and standardized AC exercise that simulates key managerial tasks. This AC exercise capitalizes not only on the benefits of computerization and standardization (efficiency and cost savings) but at the same time aims to avoid their usual drawbacks (lower response fidelity and interactivity). The composite exercise score was significantly related to several criteria of interest and had incremental validity beyond cognitive …

Lack Of Consensus Among Competency Ratings Of The Same Occupation: Noise Or Substance?, Filip Lievens, Juan I. Sanchez, Dave Bartram, Anna Brown

Research Collection Lee Kong Chian School Of Business

Although rating differences among incumbents of the same occupation have traditionally been viewed as error variance in the work analysis domain, such differences might often capture substantive discrepancies in how incumbents approach their work. This study draws from job crafting, creativity, and role theories to uncover situational factors (i.e., occupational activities, context, and complexity) related to differences among competency ratings of the same occupation. The sample consisted of 192 incumbents from 64 occupations. Results showed that 25% of the variance associated with differences in competency ratings of the same occupation was related to the complexity, the context, and primarily the …

Validation Of The Organizational Culture Assessment Instrument: An Application Of The Korean Version, Yun Seok Choi, Minhee Seo, David Scott, Jeffrey J. Martin

Kinesiology, Health and Sport Studies

The purpose of this study was to examine the psychometric properties of the Korean version of the Organizational Culture Assessment Instrument (OCAI) based on the Competing Values Framework (CVF). More specially, cultural equivalence between the Korean version and the original English version of the OCAI was evaluated using 39 bilingual Koreans. Next, a field test was conducted to examine scale reliability and construct validity of the Korean version of the OCAI using 133 organizational members from the Korean Professional Baseball League (KPBL). The findings indicate that the Korean version was successfully translated, items maintained the same meaning of the original …

Organizational Justice: Perceptions Of Being Fairly Treated, David R. Dunaetz

Selected Faculty Publications

When members of mission organizations perceive injustice within their organization, they work less effectively and attrition is more likely. This paper examines various types of organizational justice (distributive, procedural, interpersonal, and informational) which need to be monitored and maximized to help mission organizations accomplish their goals.

Assessing Interventions For Reducing Gender-Based Occupational Stereotypes : A Multi-Method Study Comparing The Implicit Association Test To Indirect And Explicit Measures Of Stereotypes, And An Examination Of Sex Roles And Entity Versus Incremental Lay Theories Of Social Perception, Carolyn C. Matheus

Legacy Theses & Dissertations (2009 - 2024)

Certain occupations are often stereotyped as feminine (e.g., elementary school teacher) while others are stereotyped as masculine (e.g., engineer) (White, Kruczek, Brown, & White, 1989; White & White, 2006). This study proposed using multiple methods to assess stereotypical judgments about the masculinity and femininity of five occupations: engineer, law enforcement officer, accountant, fashion designer, and elementary school teacher. Implicit, indirect, and explicit assessments were used to measure gender based stereotypes of occupations to examine similarities or differences between the different methods. Implicit assessments involve measuring automatic evaluations to stimuli, while indirect assessments involve gender ratings of attributes associated with occupations. …

An Experimental Study Of The Impact Of Psychological Capital On Performance, Engagement, And The Contagion Effect, Timothy Daniel Hodges

College of Business: Dissertations, Theses, and Student Research

Psychological Capital, or PsyCap, is a core construct consisting of the positive psychological resources of efficacy, hope, optimism, and resilience. Previous research has consistently linked PsyCap to workplace outcomes including employee attitudes, behaviors, and performance. Further research has explored the ways in which PsyCap can be developed through relatively brief workplace interventions. The present study focuses on PsyCap development and the relationship to employee engagement and performance. In an experimental design with random assignment of subjects to control group (n = 52 managers and 152 associates) and treatment group (n = 58 managers and 239 employees), a field sample of …