Organizational Behavior and Theory Commons^™

How Exemplary Industrial Production Managers Lead Successfully Through The Turbulence Of The Covid-19 Crisis, Wendi Fast

Dissertations

Purpose: The purpose of this phenomenological study was to discover and describe behaviors that exemplary industrial production managers in organizations practice to lead their organizations through the turbulent times of COVID -19 using the leadership attributes of personal temperament, concern for the collective interest, resilience, and moral purpose.

Methodology: This qualitative study used a phenomenological research design. Data was collected from 10 interviews of industrial production managers and artifacts collected to discover and describe behaviors that industrial production managers in manufacturing organizations practice to lead their organizations through the turbulent times of the COVID-19 crisis.

Findings: The study revealed 27 …

A Systematic Literature Review : Information Technology Capital And Performance, Ilham M, Anis Eliyana, Tri Siwi Agustina

Library Philosophy and Practice (e-journal)

This study aims to conduct a systematic literature review of research in the field of Information Technology Capital and Performance with data from all international research publications. The data obtained in this study amounted to 113 academic documents published from 1994 to 2020 globally. Research has discussed a lot about the causal relationship between information technology capital and company performance, the results of empirical studies vary to some extent with the exception of Information Technology business partnerships which are referred to as Information Technology business and strategic alignment. To that end, strategic alignment has emerged as one of the most …

Social Media & Hr: A Bibliometric Analysis, Divyanshu Pawaskar Mr., Priya Sharma Ms., Sanjay Bhattacharya Mr., Monica Kunte Dr., Netra Neelam Dr., Preeti Mulay Dr.

Library Philosophy and Practice (e-journal)

From an HRM standpoint, the better an organisation is able to manage their workforce, the better their performance will be. In doing so, social media nowadays play a major role to this end. Be it talent acquisition, employee engagement, talent management or enhancing employer value proposition, social media profiles are playing a big role for organisations. The onus of which lies to a large extent on the shoulders of the HR department. Merely having pages on social media platforms do not suffice. Proper management and audience engagement become the key for HR. It is not sufficient to just have a …

A Self-Regulation Model Of Leader Authenticity Based On Mindful Self-Regulated Attention And Political Skill, Erik Dietl, Jochen Reb

Research Collection Lee Kong Chian School Of Business

Despite much research on leader authenticity, its antecedents remain poorly understood. We develop a self-regulatory model of leader authenticity. The model explains how both mindful self-regulated attention and political skill, as well as their interaction, are important for leaders to be authentic, and ultimately effective. Mindful self-regulated attention – a core dimension of mindfulness defined as sustained attention centered on the present moment – helps leaders stay connected to their core self amid the busyness of their (work) lives, allowing leaders to feel authentic. And, particularly in combination with political skill – a social effectiveness construct –, it helps leaders …

Leading Change: A Case Study Of A Transparent, Scaffolded Process For Rebalancing Workloads Across Liaisons, Carolyn Schubert

Libraries

Campus and internal position reorganizations changes had created significant imbalances across workloads of liaison librarians. Some people were experiencing burnout, some were feeling unengaged due to underutilization. To build buy-in for the change process and ultimate change decisions, the interim Director developed a multi-step process for scaffolding change and creating transparency across the decision points. Working within the constraints of existing personnel, we had to be creative. The presentation will describe the techniques the interim Director used to identify the problem, facilitate open communication, and engage shared leadership to resolve the imbalances.

The Effect Of Remote Working On Employees Wellbeing And Work-Life Integration During Pandemic In Egypt, Bassant Adel Mostafa

Business Administration

The study aims to enrich employers' understanding of how employees perceive remote working Post COVID-19's quarantine period and its effect on employees' psychological wellbeing and work-life integration in Egypt. A structured questionnaire was distributed post-COVID-19 pandemic lockdown period on a sample of 318 employees who are supposed to be working remotely in different sectors from home. Correlation and regression analyses were conducted to test the research hypotheses. The results suggest a significant positive effect of employees' perception of remote working on psychological wellbeing and work-life integration. Simultaneously, there is a significant negative effect of employees' perception of remote working and …

Building Organizational Resilience Through Human Capital Management Strategy, Stephanie Douglas

Publications

Purpose

This paper examines the role of human capital management strategy in shaping organizational resilience. Resilient organizations thrive in uncertain and adverse conditions. The organization’s capacity for resilience can be developed through human capital management strategies that are focused on employee capabilities, training, and development. When individual capabilities and resilience are developed, those can be aggregated at an organizational level to develop the capacity in an organization for resilience.

Design/methodology/approach

A review of relevant studies and literature was conducted to develop strategies and insight into developing the human capital of an organization to support organizational resilience.

Findings

Supporting individual capability …

Assessment Indicator Model (Libqual) On College Library Satisfaction, Tiko Dhafin Rizky, Nurul Huda, Muslikh Muslikh, Nova Rini

Library Philosophy and Practice (e-journal)

This study aims to determine the comparison between the combination of these assessments between public and Islamic-based universities. This study adopts a quantitative research methodology. The self-administered questionnaire was distributed each to 200 visitors of the Nusantara Business Institute and YARSI University to find out the comparison of the combined assessment of LibQual and Muslim-friendly Librarian. The study found that the combination of ratings between LibQual and Muslim Friendly Librarian had differences in satisfaction scores between the campuses. This study notes that Muslim-friendly Librarian has a higher satisfaction score for public higher education users than Islamic-based universities

Dynamic Capabilities Information Technology Enabler For Performance Organization, Heri Cahyo Bagus, Ilham M, Anis Eliyana, Tanti Handriana, Nuzulul Fatimah, Tatag Herbayu L

Library Philosophy and Practice (e-journal)

This study was conducted with the aim of determining various bibliometric characteristics of documents published in the Scopus database. The information starts from the type of access, year, author, subject area, document type, publication stage, source title, keyword, affiliation, funding sponsor, country, source type, and language. Dynamic Capabilities, Information Technology Enabler and Performance are defined as the use of information technology capabilities and information technology management processes between business units with the shared use of resources. Research on Dynamic Capabilities, Information Technology Enablers and Performance by providing a big picture that is visualized from year to year. This study aims …

The Benefits Of Evidence Based Practices In Public Administration: Does Therapeutic Listening Training Increase Emotional Intelligence To Affect Change Management Outcomes In Public And Private Sector Organizations, John Sillup

West Chester University Doctoral Projects

Abstract

This doctoral dissertation considers change management as it relates directly to evidence-based practices in public administration. The problem under study was the lack of scholarly research on the effect of an administrative leader’s emotional intelligence (EI) has on follower self-efficacy during change management. This study provided findings on the effect of therapeutic listening training as a means to increase emotional intelligence to potentially affect change management outcomes in public and private sector organizations. Change management is a systematic and structured process of developing and implementing strategies and interventions for organizations transitioning from current state to a desired state. The …

Personal Goal Setting Behavior And Professional Outlooks Of Academic Library Employees, Leo Lo, Amelia Anderson

STEMPS Faculty Publications

Studies indicate correlations between personal goal-setting behaviors, performance and attitude in professional roles. An online study was developed and conducted in 2016 with academic library employees to better understand the goal-setting behavior of library employees in a particular context, via setting New Year’s resolutions, which is defined as "a decision to do something or to behave in a certain manner". Results show that nearly half (49.6 percent) of all respondents set New Year’s resolutions in 2016. Goals related to health and fitness topped the list of goals that were set, followed by occupational goals. Of those who felt unclear about …

Emotional Dissonance And Exhaustion Among Library Professionals During Covid-19, Mubashir Majid Baba

Library Philosophy and Practice (e-journal)

The COVID-19 pandemic is having a dramatic impact on societies and economies around the world. The virus is affecting millions of lives worldwide, not only physically but also emotionally in the form of panic attacks, obsessional behavior, anxiety, stress and fear. Library professionals are also exposed to coronavirus disease 2019 (COVID-19) and are facing high levels of stress and anxiety. The aim of this exploratory study was to analyze the association between emotional dissonance and emotional exhaustion among library professionals during COVID-19 and to study the impact of demographics on the variables under study. The data collected were analyzed using …

Toward A More Perma(Nent) Conceptualization Of Worker Well-Being? A Cross-Cultural Study Of The Workplace Perma Profiler, William P. Jimenez, Xiaoxiao Hu, Rebecca Garden, Xiaofei Xie

Psychology Faculty Publications

We examined the factor structure of the recently developed worker well-being measure the Workplace PERMA Profiler and relationships between PERMA dimensions (i.e., positive emotions, engagement, positive relationships, meaning, accomplishment) and job performance (viz., task performance, organizational citizenship behaviors benefiting individuals and the organization at large). The measure exhibited metric (i.e., weak) invariance across samples of participants from the U.S. (N = 284) and China (N = 420). Additionally, for participants who responded to both the Workplace PERMA Profiler and the performance measures, there was a general pattern of positive PERMA–performance relationships across both …

Fake It Till You Make It With Your Boss? Surface Acting In Interactions With Leaders, Xiaoxiao Hu, Yujie Zhan, William P. Jimenez, Rebecca Garden, Yi Li

Psychology Faculty Publications

Due to its influence on important workplace outcomes, surface acting has drawn increasing attention from researchers in recent years. Most of the research in this area has focused on employees’ interactions with individuals external to the organization, such as customers and clients (Bolton, 2005; Grandey et al., 2013). With the current study, we contribute to and extend the literature by focusing on employees’ leader-directed surface acting and examining how leader-directed surface acting (i.e., faking positive emotions and suppressing negative emotions in interactions with one’s leader) relates to leader ratings of employee task performance. Data collected from 414 employees and 103 …

Situational Judgment Tests: From Low-Fidelity Simulations To Alternative Measures Of Personality And The Person-Situation Interplay, Filip Lievens, Philipp Schäpers, Christoph N. Herde

Research Collection Lee Kong Chian School Of Business

In employment and education settings, Situational Judgment Tests (SJTs) have made strong inroads. So far, however, they are still underutilized in personality research. The objective of this chapter is to outline how SJTs might be adapted to measure personality traits, shed light onto the person-situation interplay, and stimulate research on it. We start by discussing the traditional simulation-based view on SJTs, including information on their development and research results. Next, we show how more recent versions have started to assess people’s knowledge of relevant behavior related to personality traits. Finally, we specify various strategies as to how SJTs might be …

Chief Nurse Executive Work Engagement: System Leadership Through A Natural Disaster, Strike, And Pandemic, Ryan Fuller

Doctor of Nursing Practice (DNP) Projects

Problem. In a 21-hospital region of a 39-hospital integrated health system, CNE turnover peaked at 63% (12 CNEs) in 2015. Interviews were conducted in 2019 with 12 CNEs across the region to understand potential issues related to CNE job satisfaction. Responses revealed concerns regarding empowerment, alignment, work-life balance, information transparency/sharing, and recognition. While identifying a solution to address CNE concerns, the organization experienced successive crisis events during a 12-month period that included a record-setting wildfire, multiple labor union strikes, and a novel pandemic. The regional leadership team (RLT) required new approaches to facilitate effective communication during a crisis between the …

Organisational Creative Climate And Knowledge Sharing In Fostering Innovative Work Behaviour Among Startups In Malaysia, Rosintansafinas Munir

Student Works (2020-2029)

Startups are crucial as it contributes to the thriving economy and national growth of Malaysia. Indeed, various government programmes and initiatives have been implemented over the years to flourish the startups entrepreneurial activities to ensure its sustainability. Noticeably, a significant number of startups failed within five years of business due to the high level of uncertainties and risks. In the new era of innovation, startups need to inculcate an innovative work behaviour to support the business performance as its creative and innovative mindset are the mechanisms to capture the competitive market rather than focus on the innovative product. Unfortunately, the …

The Usage Of Human Resources Management Information System (Hrmis) In The Malaysian Armed Forces: Empirical Evidence In A Military Setting, Mohd Azmi Arifin

Student Works (2020-2029)

The use of information and communication technology (ICT) among individuals and organisations is growing in accordance with technology invention, innovation and consumer needs. Like other organisations, the Malaysian Armed Forces (MAF) are not left behind to adopt technology in its management and operations. In the individual context, the use of technology can enhance the performance and quality of MAF’s personnel work. However, the BADSA’s report in 2017 found that the use of HRMIS was not optimal in the MAF. Only 32.4 per cent of the 37 units that were audited had used the system. Therefore, this study aimed to investigate …

Bibliometric Analysis Of The Literature In The Field Of Information Technology Relatedness, Ilham M, Anis Eliyana, Praptini Yulianti

Library Philosophy and Practice (e-journal)

This bibliometric describe Information Technology Relateness is defined as the use of information technology infrastructure and information technology management processes betweeWas this submission previously published in a journal? Bepress will automatically create an OpenURL for published articles. Learn more about OpenURLsn business units together. There is not much research on Information Technology Relateness by providing a big picture that is visualized from year to year. This study aims to map research in the field of Information Technology Relateness with data from all international research publications. This study performs a bibliometric method and analyzes research data using the Services Analyze …

Organizational Stressors As Predictors Of Burnout, Kristen Albritton

Dissertations

The purpose of this study is to determine if organizational stress, measured by role conflict and role ambiguity, predicts burnout among employees. A review of the related literature identified variables that demonstrate a relationship with burnout, supported by the Maslach (1998) theory of burnout and Katz and Kahn’s (1966) organizational role theory. The researcher also examined whether organizational level and demographic variables (gender, education level, and job tenure) moderate the relationships between role conflict, role ambiguity, and burnout.

The study follows a non-experimental, cross-sectional design using data collected from a survey. Results of linear regression analyses reveal role conflict and …

The Role Of Employee Proactive Behaviors In Influencing Supervisors’ Trust In Employees, Ngai Meng Ho

Dissertations and Theses Collection (Open Access)

In organizations, proactive employees make things happen. They anticipate, initiate, and drive meaningful changes for a better future. Such proactive behaviors can be manifested in different forms. Initiating work improvements and voicing for changes are examples of the different proactive behaviors commonly demonstrated by employees.

Empirical studies have associated proactive behaviors at work with a range of positive workplace outcomes. However, only limited research has examined how proactive behaviors might be related to one particularly important outcome, trust, i.e., whether an employee’s proactive behaviors will influence the supervisor’s trust toward the employee. Accordingly, in this present research, I conducted two …

What's On Job Seekers' Social Media Sites? A Content Analysis And Effects Of Structure On Recruiter Judgments And Predictive Validity, Liwen Zhang, Chad H. Van Iddekinge, John D. Arnold, Philip L. Roth, Filip Lievens, Stephen E. Lanivich, Samantha L. Jordan

Research Collection Lee Kong Chian School Of Business

Many organizational representatives review social media (SM) information (e.g., Facebook, Twitter) when recruiting and assessing job applicants. Despite this, very little empirical data exist concerning the SM information available to organizations or whether assessments of such information are a valid predictor of work outcomes. This multi-study investigation examines several critical issues in this emerging area. In Study 1, we conducted a content analysis of job seekers’ Facebook sites (n = 266) and found that these sites often provide demographic variables that U.S. employment laws typically prohibit organizations from using when making personnel decisions (e.g., age, ethnicity, religion), as well as …

Employee Engagement As A Shared Responsibility: A Study Of Engagement Strategies Employed By Legal Assistants, Thomas A. Steele

Graduate Theses and Dissertations

The purpose of this study was to identify strategies used by legal assistants to engage, stay engaged, and reengage, when appropriate, in their work, in particular when common organizational efforts fall short or do not exist. Constructivism and job demands-resources (JD-R) were the primary frameworks for understanding and analyzing the phenomenon of developing engagement strategies.

Qualitative data were drawn through semi-structured interviews with 16 legal assistants. The interviews were recorded and transcribed. Trustworthiness and validity were enhanced by using multiple respondents and allowing each to review the transcripts for accuracy, fairness, and clarity. The transcriptions were then analyzed for themes. …

Team-Based Effects On Individual Human Capital: A Proxy For Organizational Performance, Rob Carpenter

Human Resource Development Theses and Dissertations

This dissertation argues that in today’s changing and uncertain business environment, the success of an organization can be influenced by the organization’s ability to harness team-level feedback behaviors as drivers for organizational performance. This study illustrates this argument by conducting a stream of inquiry on higher-order cognitive capacities. Learning as cognition, critical thinking, sensemaking, and social identity were studied as output behaviors from the cognitive interplay of team-based activity. Then, rooted in a view of human capital theory, each higher-order cognitive output behavior was conceptually explored for successive benefit on individual human capital and a model for each benefit provided. …

I Don't Want To Go Back: Examining The Return To Physical Workspaces During Covid-19, Zihan Liu, Drake Van Egdom, Rhona Flin, Christiane Spitzmueller, Omolola Adepoju, Ramanan Krishnamoorti

Research Collection Lee Kong Chian School Of Business

Objective: We study employee perspectives on return to physical workspaces to ultimately inform employers' and policy makers' decision making around the return to work during COVID-19. Methods: We tested the three-component conceptual model using survey data collected in the United States in May 2020 from samples of energy workers (N = 333). Results: Women, non-Caucasians, and employees living in multi-generational households were less willing to return. Concerns about childcare were negatively related to willingness to return, whereas organizational strategies for mitigating COVID-19 transmission at work were positively related to willingness to return. COVID-19 infections in an employees' network were also …

When And Why Narcissists Exhibit Greater Hindsight Bias And Less Perceived Learning, Satoris S. Howes, Edgar E. Kausel, Alexander T. Jackson, Jochen Reb

Research Collection Lee Kong Chian School Of Business

The present research sought to examine the impact of narcissism, prediction accuracy, and should counterfactual thinking—which includes thoughts such as “I should have done something different”—on hindsight bias (the tendency to exaggerate in hindsight what one knew in foresight) and perceived learning. To test these effects, we conducted four studies (total n = 727). First, in Study 1 we examined a moderated mediation model, in which should counterfactual thinking mediates the relation between narcissism and hindsight bias, and this mediation is moderated by prediction accuracy such that the relationship is negative when predictions are accurate and positive when predictions are …

Linkedin For Searching Better Job Opportunity: Passive Jobseekers’ Perceived Experience, Md Sajjad Hosain, Ping Liu

The Qualitative Report

LinkedIn is a famous online social networking platform for the jobholders, jobseekers and employers although their purposes vary. Passive jobseekers are those who already have jobs but are searching for better alternatives. In this paper, we tried to identify the passive jobseekers’ perceived experience towards LinkedIn as a job searching platform. We used Focused Group Discussion (FGD) method to unmask the perception of 150 respondents from Bangladesh and India who use LinkedIn as professional social networking site frequently. After summarizing the FGD results, it was revealed that LinkedIn is the most preferred source of job search tool among the passive …

Challenges To Adopting Hybrid Methodology: Addressing Organizational Culture And Change Control Problems In Enterprise It Infrastructure Projects, Harishankar Krishnakumar

Dissertations and Theses

IT infrastructure projects have long been an overlooked field superseded by the more popular software development silos and cross-functional project teams when it comes to enterprise Agile transformations. This paper presents a systematic literature review by leveraging a qualitative research methodology based on empirical evidence provided in contemporary scholarly research articles to explore how certain variables such as organizational culture- including team structure, leadership hierarchy, geolocation, etc. along with an organization’s change management processes affect the adoption of a Hybrid/Agile project management methodology, focusing on reported challenges and critical success factors that define such large-scale enterprise transformations. The salient features …

Fostering Creativity At The Workplace, Marko Pitesa, Roy Chua, Smu Office Of Research

Research@SMU Infographics

A study recently conducted by SMU researchers has shown that the environment in which one grew up in may influence the amount of creativity he/she displays at the workplace. Managers and parents alike can intervene to enhance the individuals' creativity.

Analysis Effect Of Audit Information Technology : Green Technology, Smart System And Innovation Behavior Working For Improving Business Services University In Indonesia, Merlin Apriliyanti, Ilham M, Tanti Handriana, Indrianawati Usman

Library Philosophy and Practice (e-journal)

This study was conducted to determine the effectiveness and efficiency of the use of technology and integrated information systems and recommend the development of new systems at PTKIN (UIN Sunan Ampel Surabaya and UIN Maulana Malik Ibrahim Malang). The study of information technology management in tertiary institutions aims to measure the extent to which the application of information technology is able to support the activities of the Tri Dharma College in order to achieve world class universities. In measuring the results of the audit of information technology management the tertiary institution will conduct evaluation, monitoring and further development of information …