Organizational Behavior and Theory Commons^™

Enabling Sustainable Organizational Change: A Case Of Cognitive Diversity In The Automotive Industry, Tonja Blom, Yvonne Du Plessis, Hamid H. Kazeroony

International Journal of Applied Management and Technology

In diverse societies such as South Africa, organizations continue to face inclusion challenges when implementing change. This study proposes a different method and new dimension of diversity management within the cognitive diversity construct, namely human niche theory, to tackle the diversity dilemma of exclusivity. The research question asked whether human niche theory, as a defined concept within cognitive diversity, could be utilized by managers to enable inclusion and promote sustainable organizational change implementation. Conceptually, this paper relates human niche theory to seven themes in the change process, namely, communication, training, motivation, resources, control, monitoring, and feedback. An exploratory single case …

Capabilities Information Technology And Knowledge Sharing : A Bibliometric Perspective, Ilham I. M, Anis Eliyana, Tri Siwi Agustina

Library Philosophy and Practice (e-journal)

This study was conducted with the aim of determining various bibliometric characteristics of documents published in the Scopus database. The information starts from the type of access, year, author, subject area, document type, publication stage, source title, keyword, affiliation, funding sponsor, country, source type, and language. Capabilities Information Technology and Knowledge Sharing are defined as the use of information technology capabilities and information technology management processes between business units by using the capabilities of resources together. Research on Information Technology Capabilities and Knowledge Sharing by providing a big picture that is visualized from year to year. This study aims to …

Impact Of Organizational Support On Faculty Commitment To Academic Accreditation In Higher Education Institutions, Yasser F. Hendawy Al-Mahdy, Nesreen Salah El-Din, Aisha Al-Harthi

International Journal for Research in Education

The study aimed to identify the degree of perceived organizational support (POS) of faculty members and their commitment to academic accreditation (CTAA). Then, it explores the effect of POS on CTAA, gender, nationality, and administrative positions on them. Participants included a convenient sample of 221 faculty members from Sultan Qaboos University in Oman. Data analysis included measures of central tendency and structural equation modeling to conduct confirmatory factor analysis and build regression models. Results showed moderate degree of faculty POS and high level of CTAA. Significant gender difference is also observed for POS, with male faculty members showing higher POS …

When Your Authority Fluctuates Throughout The Day, Eric M. Anicich, Michael Schaerer, Jake Gale, Trevor A. Foulk

Research Collection Lee Kong Chian School Of Business

For many of us, the power we feel at work — how much, when it occurs, and around whom — can fluctuate. This can result in a surprising increase in stress and a decrease in well-being. To address this, consider these strategies for making power imbalances more manageable. First, be deliberate in scheduling your tasks to cluster activities with similar levels of power together. Second, give your work a routine and consider “theming” together days with similar activities. Third, create a role-transcendent identity in order to embrace your different levels of power. And finally, work to actively manage your well-being.

Burnout Isn’T Just Exhaustion: Workers Can Also Feel Cynical Or Inadequate, Tina Li Yi Ng, Andree Hartanto

Research Collection School of Social Sciences

Employers, take note: There’s more to burnout which corporate wellness initiatives alone cannot solve, say SMU researchers. The huge wave of resignations spurred by the pandemic has forced companies to confront burnout, implementing “burnout breaks” to curb the loss of productivity that comes with working too much. Though initiatives like “mental health weeks” are widely appreciated, they merely scratch the surface and do not solve the issue. To truly put out the flames of burnout, a precise diagnosis of the problem is critical. This is especially true in Singapore, the world’s most fatigued country where one in two workers feels …

The Motive To Work: Assessing Organizational Motivation Within The Federal Probation System, Aleda M. Thomas

Dissertations

Competition within the United States workforce is growing at an unprecedented rate. Turnover rates of all organizations and businesses have reached an all-time high. According to the U.S. Labor Department, 4.3 million Americans quit their job in the month of August alone. Times have shifted to where the ball no longer resides on the side of employers, but now it resides with employees. As such, it is vital to ensure workplaces are enjoyable and encompass cultures that produce high levels of motivation, satisfaction, and engagement. As such, the retention of skilled and qualified employees must be at the forefront of …

An Initial Examination Of State And Longitudinal Effects Of Loving-Kindness Practice On Affective And Motivational States At Work, Theodore Charles Masters-Waage, Jochen Reb, William Tov

Research Collection Lee Kong Chian School Of Business

Objectives: Drawing on practices and concepts from Buddhist ethics, we developed a loving-kindness training. We investigated the state and longitudinal effects of this training on employees’ affective and motivational states at work in two studies. Methods: Study 1 tested this training program in a randomized controlled trial, comparing the effects of loving-kindness practice on employee affect and motivation with an active (mindfulness) and a passive (waitlist) control condition. Analyses focused on both longitudinal effects (increases in affect and motivation over the training period) and state effects (effects of practice on daily affect and motivation). Study 2 conducted a 1-week study …

Close Friendships At Work Are Lifelines That Have Frayed During The Pandemic, Kenneth Tai

Research Collection Lee Kong Chian School Of Business

We have gone from having lunch with colleagues and meeting after work to eating hurriedly at our desks at home. The change in relationships at work also affects our productivity, argues SMU’s Kenneth Tai.

Effectiveness Of A Four-Days/Eight Hour Work Week, Mayer Sng, Wei Jian Khor, Toshiaki Oide, Shaen Chatrawit Suchar, Brian Chin Kiat Tan

Introduction to Research Methods RSCH 202

This research paper explores the benefits of a four-day workweek that may affect productivity, self-satisfaction, and life expectancy. We will be using data on a country-wide scale from 25 first world countries over four continents. We will perform regression analysis to investigate the impact of a four-day workweek. The data will be collected using free and public sources published online like Our World In Data and Statista, which include GDP per capita, life satisfaction rate, human development index, and annual working hours. The results of our research and analysis will show how each independent variable will affect the dependent variable …

Boosting Employee Motivation With Loving- Kindness, Jochen Reb, William Tov, Smu Office Of Research

Research@SMU Infographics

New research at SMU, conducted by Professor Jochen Reb and his collaborators, Assosiate Professor William Tov and PhD student Theodore Masters-Waage, shows that loving-kindness can increase employee motivation and cultivate a positive mental state. This can impact job performace and job satisfaction.

Proceedings Of The Global Conference On Services Management: Volume 2, Cihan Cobanoglu, Valentina Della Corte

University of South Florida (USF) M3 Publishing

This is the second volume of the Global Conference on Services Management Proceedings Series.

ISSN: 2641-5062

Advances In Global Services And Retail Management: Volume 2, Cihan Cobanoglu, Valentina Della Corte

University of South Florida (USF) M3 Publishing

This is the second volume of the Advances in Global Services and Retail Management Book Series. This volume has the following parts:

• Part 1: Hospitality and Tourism
• Part 2: Marketing, E-marketing, and Consumer Behavior
• Part 3: Management
• Part 4: Human Resources Management
• Part 5: Retail Management
• Part 6: Economics
• Part 7: Accounting and Finance
• Part 8: Sustainability and Environmental Issues
• Part 9: Information Technology

ISBN: 978-1-955833-03-5

Hospitality and Tourism

• Significance of VR in the spa: A spatial analysis
  • Irini Lai Fun Tang, Schultz Zhi Bin Xu, and Eric Chan
• Social media marketing in rural hospitality and tourism destination research
  • Samuel …

Servant Leadership And Conflict Adaptivity In Local Government Leaders, June F. Mighty

Electronic Theses and Dissertations

Government organizations’ focus on public service provides a fertile ground for conflict due to competing interests and goals. Conflicts exist and persist because of workplace pressures such as unstable political climates, budget restrictions, technological advances, a diverse workforce, disruptive change, and organizational transformation. Although typically risk-averse, these organizations need flexible and adaptive leaders who exhibit the appropriate behaviors in the best interests of the organization and the community. Servant-leaders seem likely to demonstrate conflict adaptivity due to their focus on serving the needs of followers and other stakeholders, which may require different conflict styles at different times and in different …

Learning As Cognition: A Developmental Process For Organizational Learning, Rob E. Carpenter

Human Resource Development Faculty Publications and Presentations

The aim of this article was to present a viewpoint from learning as individual and group cognition for the benefit of organization learning scholarship. The results demonstrate that perspective of intentionality is important for understanding how learning as cognition develops into organizational learning. Organizations that recognize perspective as the agency by which learning as cognition develops organizational learning have a better opportunity to remain competitive. This article provides a basis to advance understanding on how perspective influences learning as cognition as a developmental process for organizational learning.

Conclusion: Female Leaders Using Coercive Power Motivate Subordinates, Mary Kovach

The Journal of Values-Based Leadership

This manuscript advances prior research (Blau, 1964; Elangovan & Xie, 1999; French & Raven, 1959; Goodstadt & Hjelle, 1973; Hegtvedt, 1988; Randolph & Kemery, 2011; Zigarmi, Peyton Roberts, & Randolph, 2015) and capitalizes on supervisory skills using power dynamics within the workplace, by investigating employee effort resulting from gender dissimilar supervisor-employee dyads and employee locus of control. To offer a more focused approach, this is an evaluation specifically on reward and coercive power derived from French and Raven’s (1959) five power bases. This manuscript proposes that the motivation levels of employees change, based on their locus of control and gender. …

Just Because You're Powerless Doesn't Mean They Aren't Out To Get You: Low Power, Paranoia, And Aggression, Michael Schaerer, Trevor Foulk, Christilene Du Plessis, Min Hsuan Tu, Satish Krishnan

Research Collection Lee Kong Chian School Of Business

Due to its pervasive negative consequences, failing to understand the origins of paranoia can be costly for organizations. Prior research suggests that powerful employees are particularly likely to experience paranoia as others want to exploit the resources they control, implying that employees low in power should feel less paranoid. In contrast, we build on Conservation of Resources Theory and sociocultural perspectives of power to argue that the inherent vulnerability associated with being low power also evokes paranoia as a protection mechanism. Because paranoia causes employees to form malevolent attributions towards others, we predict that paranoia, in turn, leads to aggressive …

Ambivalent Bosses: An Examination Of Supervisor Expressed Emotional Ambivalence On Subordinate Task Engagement, Jia Hui Lim, Kenneth Tai, Maryam Kouchaki

Research Collection Lee Kong Chian School Of Business

Supervisors often have to manage conflicting and contradictory demands in increasingly dynamic work environments. In the process of doing so, they may express emotional ambivalence observed by subordinates. Drawing on emotions as social information (EASI) theory and research on unpredictability and stress, we examine when and why supervisor expressed emotional ambivalence influence subordinate outcomes. In two studies, we find that supervisor expressed emotional ambivalence is indirectly related to subordinate task engagement via supervisor unpredictability (Studies 1 and 2). In addition, supervisor unpredictability and anticipated stress serially mediate the effect of supervisor expressed emotional ambivalence on task engagement (Studies 3 and …

Lgbtq Notion Evaluation: A Bibliometric Analysis And Systematic Review, Poonam Gautam, Dr. Ajay Solkhe

Library Philosophy and Practice (e-journal)

Several conservative sectors and employers are embracing equality objectives, including financial institutions, for example, more importantly, there has been a change in attitude and support towards the LGBT+ issues, which has been noticed in other professions and companies, including law and accountancy. The LGBT group includes Lesbians, Gay, Bisexuals and Transgender sexual orientation. Gay men and heterosexuals have also been observed to be in these groups. If we talk only about sexual orientation, we should avoid using the label “lesbian, gay, bisexual, and transgender” More than one of these labels can recognise and identify a person. The organization should review …

Do They See A Half-Full Water Cooler? Relationships Among Group Optimism Composition, Group Performance, And Cohesion, William P. Jimenez, Xiaoxiao Hu, Chad Kenneally, Feng Wei

Psychology Faculty Publications

In the present study, relationships among group composition of trait optimism (the mean, standard deviation, and minimum and maximum scores of optimism), group cohesion, and three group performance variables (task performance, contextual performance, and creative performance) were examined. Multi-source data were collected from 56 workgroups including 202 group members and 56 group leaders. We found that the mean, maximum, and minimum operationalizations of group optimism composition were positively related to the three group performance variables and that group cohesion mediated the optimism–performance relationships for the mean and minimum operationalizations of group optimism. We recommend that practitioners generally consider selecting optimistic …

Gender Differences In Leadership: An Investigation Into Female Leadership Styles And Affective Organisational Commitment., Katrine Juliane Schubert

Business ETD Collections

As many women enter the ranks of leadership, more research is conducted and needed. Through qualitative analyses based on bibliographic research, this study aims to explore the gender differences in leadership, providing an investigation into female leadership styles and affective organisational commitment. The review and analysis of existing literature demonstrated that the transformational leadership style is more typical of females than male leaders. The study’s findings also indicate that there are differences between female and male leaders’ styles and traits, reinforcing the existing leadership gender stereotype that female leaders are seen as more emotional, supportive, caring, and people-oriented. In contrast, …

Counterpoint: Laying The Groundwork For The First Geospatial Red Team, Rachel Parkin

Critical and Creative Thinking Capstones Collection

The goal of this synthesis has been to develop a set of principles or strategies to guide the establishment of a permanent red team within the National Geospatial-Intelligence Agency (NGA). Over the course of a decade spent working at NGA, I discovered a passion for analytic tradecraft and looking for ways I can push the agency toward a culture that allows critical and creative thinking to thrive. This paper combines my research about organizational culture and reflective narratives about events and observations that shaped my understanding of NGA’s current organizational culture. I identify significant blind spots in our organizational approach …

From Managing Nurses To Serving Nurses: The Case For Transfusing Nursing Management With Servant Leadership During The Global Covid-19 Pandemic, William P. Jimenez, Seterra D. Burleson, Matthew J. Haugh

Psychology Faculty Publications

No abstract provided.

Leadership Development In Saudi Arabia’S Private Sector: A Mixed Methods Approach, Khaled Hanaky

Dissertations

There is currently a proliferation of business-focused leadership development programs in Saudi Arabia. These programs represent a reaction to the shortage of qualified leaders who can drive and sustain both recent and future advances introduced by Saudi Vision 2030, the national transformation program that is introducing social and economic reforms. Importantly, business leadership development has not been studied in this context of contemporary Saudi Arabia.

This study examined the state of Saudi leadership development programs by employing an explanatory sequential case study design that focused on a particular leadership development program. Through the use of surveys and participant interviews, results …

Thinking About Thinking About Work: A Meta-Analysis Of Off-Job Positive And Negative Work-Related Thoughts, William P. Jimenez, Xiaoxiao Hu, Xiaohong (Violet) Xu

Psychology Faculty Publications

Work is frequently on the minds of employees—even during evenings, weekends, and vacations. The present study is the first comprehensive meta-analysis of off-job work-related thoughts (WRTs; i.e., thoughts employees have about work when they are not at work). We were particularly interested in comparing off-job positive and negative work-related thoughts (PWRTs and NWRTs; i.e., thoughts about positive/negative work experiences or characteristics) to each other and other off-job WRT constructs, which we integrated into a typology. We coded 520 effect sizes from 171 independent samples (N = 58,682) and conducted a random-effects, individual-correction meta-analysis. We found that PWRTs and NWRTs …

How Positive Practices In Organizations Are Associated With Employee Engagement Via The Moderating Effects Of Generational Cohorts In U.S. Customer Service Organizations, Deborah A. Poole

Theses & Dissertations

The purpose of this study is to examine the moderating role that the respective workforce generational cohorts may have on the relationship between positive practices in organizations and levels of employee engagement of U.S. based adult customer service representatives of all races. Studies show that higher employee engagement positively affects employee motivation, satisfaction, productivity, and ultimately the financial success of the organization. However, the levels of engagement for front line customer service positions are some of the lowest of occupations measured by Gallup and have actually declined in recent years. The broaden and build theory of positive emotions shows that …

The Relationship Between Religious Freedom In America And The Current And Future Workplace, Liz Spence

Management Undergraduate Honors Theses

In regards to religious freedom, the current climate in America is ambiguous and sensitive. This has carried over into the workplace and will continue to affect the way that leaders must manage their employees. This study contains a survey that addresses historical cases dealing with religious freedom, personal experiences in the workplace, and finally, questions regarding the ideal workplace and leadership. This study also includes in-depth interviews of current employees in a variety of careers that adhere to a religion. The paper concludes with a summary that explores how managers should react in the future to the findings in this …

Exploring The Impact Of Coronavirus Response Policies On The Long-Term Financial Health Of Sports Leagues Around The World, Alexander Seager

Finance Undergraduate Honors Theses

This paper will outline and explore the responses of leagues in the United States and Canada, the United Kingdom, and Spain, with an emphasis on how these decisions affected the overall financial health of sports leagues within them.

While the brunt of the Coronavirus can be felt in nearly all facets of life, the goal of this paper is to research policies specifically tied to sports. There is much more to the COVID response than simple economics, but the scope of this paper is to dig into sports and the financial health of leagues moving forward. The intention is not …

How The Level Of Job Complexity Impacts The Gender Wage Gap Across Occupations, Zytlaly Magaña Corona

Electronic Theses, Projects, and Dissertations

The present study focused on unpacking the social and structural aspects of job complexity to better understand its effects on the gender wage gap. Previous research on the job complexity-compensation dynamic has primarily focused on cognitive complexity. Job complexity across occupations were examined using work activity data from O*NET and merging it with the Current Population Survey data sponsored by the U.S. Bureau of Labor Statistics (N=67,003). Results revealed that higher complexity jobs in this study yielded greater wage disparities across different occupations as predicted. Furthermore, physical activities and gaining knowledge from the Generalized Work Activities were the two most …

Inspire But Don't Interfere: Managerial Influence As A Double-Edged Sword For Innovation, Fabiola Gerpott, Ronald Bledow, Jana Kuehnel

Research Collection Lee Kong Chian School Of Business

Managers play a pivotal role in the innovation process; yet, the mechanisms through which managers enhance or undermine innovation are not well understood. Drawing upon self-concordance theory, we argue that managers can augment employees' self-concordance—defined as the congruence of goals and actions with inner values and preferences—through transformational behavior and thereby contribute to innovation. However, transformational behavior is closely coupled to another form of influence, namely, process management, the attempt to directly manage innovation-related activities. This form of managerial influence reduces employees' self-concordance and thereby undermines innovation. We test our conceptual model in a sample of 188 innovation projects using …

Barriers To Succession Planning: A Case Study Of Atlanta Nonprofit Organizations, Adonnis J. Jules

Electronic Theses and Dissertations

Succession planning is not a common practice among nonprofit organizations, despite support for its effectiveness in supporting leadership development and providing organizational stability during a planned or unplanned transition. Nonprofits have acknowledged that their leadership ranks are thin, and a leadership transition tends to bring challenges to the organizations when vacancies need to be filled. Barriers exist that prevent nonprofits from engaging in succession planning, but little research has examined the nature of these barriers. This study focused on nonprofit organizations across four different industry sectors to determine the extent of their succession planning efforts and the barriers that exist …