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Full-Text Articles in Organizational Behavior and Theory

Subordinate-Supervisor Communication: Junior Naval Officer Feelings And Obstacles When Communicating Up The Chain Of Command, Neva R. Fuentes Jan 2013

Subordinate-Supervisor Communication: Junior Naval Officer Feelings And Obstacles When Communicating Up The Chain Of Command, Neva R. Fuentes

Communication & Leadership Dissertations and Theses

Research on subordinate-supervisor communication has revealed that employees in civilian organizations often stay silent about workplace problems. Comfort levels between subordinates and supervisors, was a major factor to this silence. Currently, there exists very little literature on upward communication from subordinate to supervisor amongst U.S. Naval Officers. The purpose of this thesis was to explore Junior Officer (JO) feelings and perceived obstacles about communicating up the chain of command with senior officers. Interview questions from a previous study (Milliken, Morrison, & Hewlin, 2003) on subordinate-supervisor communication were adapted for an electronic survey and used to explore JO feelings and perceived …


Paralinguistic Cues And Their Effect On Leader Credibility, Monte Brian Reid Jan 2013

Paralinguistic Cues And Their Effect On Leader Credibility, Monte Brian Reid

Communication & Leadership Dissertations and Theses

Paralinguistic cues are powerful non-verbal communication elements that have the ability to make even good news sound horrible or bad news more palatable. Drawing upon the hermeneutical phenomenology communication theory of Dilthey (1961) and Shannon’s (1949) communication channel model, this thesis targeted the six primary paralinguistic cues of fluidity, articulation, sonority, tempo, emotion, and dynamic intensity to discover how these cues interact and affect the credibility and palatability of a leader’s message. To facilitate remembrance of these cues, the acronym F.A.S.T.E.D. was coined and used. Three different groups consisting of managers, non-managers, and media and public relations professionals were surveyed …


Communication In A Traditional Organization, Nidia Haydee Marichalar Jan 2013

Communication In A Traditional Organization, Nidia Haydee Marichalar

Communication & Leadership Dissertations and Theses

This study examines if a mismatch exists between the traditional structure of communication, and the communication needs and expectations of teachers and staff in a rapidly growing and changing charter school system, which in turn contributes to the burgeoning turn-¬‐over and the perceived plummeting morale amongst teachers and staff at the school. Anonymous surveys were administered, and interviews and focus groups were conducted at one school, seeking to gauge teacher and staff perceptions of 1) How well leaders communicated about the school’s and teachers’ mission, strategy, and goals; 2) How well were these ideas and expectations matched to the experiences …


Virtualization Of Teams And Group Sustainability, Valerian Eshelman Jan 2013

Virtualization Of Teams And Group Sustainability, Valerian Eshelman

Communication & Leadership Dissertations and Theses

Corporations today are looking for ways to cut costs as well as generate additional revenue. One of the most popular methods is to virtualize your employees. Computer mediated communication (CMC), which is propagated through information and communication technology (ICT), enables virtual interaction through email, instant messaging, teleconferences. But what is the impact on team cohesion and individual citizenship in an organization when members never interact face-to-face? This thesis leverages the results of five previous studies which reached the collective conclusion that when team members simply exchange information using CMC it has a corrosive effect on cohesion and team member's job …


The Effects Of Hierarchal Structures And Complex Policies On Organizational Communication, Linda Youssouf Jan 2013

The Effects Of Hierarchal Structures And Complex Policies On Organizational Communication, Linda Youssouf

Communication & Leadership Dissertations and Theses

This study analyzed the hierarchal structures and complex policies within a for-profit organization that contributed to creating a work environment with poor communication, specifically the effects on employees. Adaptive Structuration Theory provides a theoretical foundation for this study and discusses the creation of social systems through using rules and resources in interactions. The study did not intend to devise a clear solution to these pre-existing issues but rather shed light on the effects this type of problem has on communication between employees within an organization. A Likert Scale survey with 20 questions was distributed to 30 out of 50 employees …


The Impacts Of Multiple 360 Feedback Projects Utilizing Coaching And Follow-Up: A Quantitative Longitudinal Exploratory Descriptive Research Study, Jeremy Unruh Jan 2013

The Impacts Of Multiple 360 Feedback Projects Utilizing Coaching And Follow-Up: A Quantitative Longitudinal Exploratory Descriptive Research Study, Jeremy Unruh

Communication & Leadership Dissertations and Theses

360 degree feedback is a great tool for organizational development, however many organizations don’t include coaching and follow-up to maximize impact for long term results. This quantitative longitudinal exploratory descriptive research study explores the impact of conducting the same 360 feedback survey within the same organization over a 3 year time frame utilizing coaching and follow-up. Data from 6 individuals indicate an improvement of self-awareness and an increase of set goals and completed goals. Theories of self-awareness and self-perception are discussed as well as the development of a new communication channel between manager and employee for organizational development purposes.


Which Organizational Communication And Culture Profile Will Augment And Increase The Effectiveness Of Team Xyz?, Morgen Nicole Marshall Jan 2013

Which Organizational Communication And Culture Profile Will Augment And Increase The Effectiveness Of Team Xyz?, Morgen Nicole Marshall

Communication & Leadership Dissertations and Theses

This thesis explores previous research in the fields of organizational communication and culture. Through the works of organizational communication scholars Deetz (1995), Conrad & Poole (2005), and Griffin (2009), the theory of critical communication in organizations is introduced as the foundation for effective communication, emphasizing the importance of participatory decision making in organizations. Through the works of organizational culture scholars Kotter & Heskett (1992), Schein (2004), and Cameron & Quinn (2011), principles of effective organizational culture are introduced, including shared values among stakeholders and adaptability within the industry. Together, these scholars lay the foundation for a study within a leading …


Technological Change Within Union Environments: An Examination Of Existing Change Management Literature, Union Culture, And Critical Factors For Implementation Success, Bryan Altknecht Jan 2013

Technological Change Within Union Environments: An Examination Of Existing Change Management Literature, Union Culture, And Critical Factors For Implementation Success, Bryan Altknecht

Communication & Leadership Dissertations and Theses

In today’s business climate, organizational change is a perpetual challenge for those in leadership positions. Despite the substantial academic conversation surrounding successful management of change, one aspect which has received little research is technological change within the context of union populations. This project utilizes multiple theoretical frameworks to present critical components for success including; understanding reluctance toward change, the role of leaders, managing technology change, and specific implementation considerations for union populations. It then synthesizes those components into a formal training course designed to teach organizational leaders the skills necessary to overcome the challenges of implementing technology changes within union …


Does The Use Of Social Media For Screening Affect The Hiring Process From The Perspective Of Applicant And Employer?, Corey Protzman Jan 2013

Does The Use Of Social Media For Screening Affect The Hiring Process From The Perspective Of Applicant And Employer?, Corey Protzman

Communication & Leadership Dissertations and Theses

Technology has allowed people to exchange information across multiple technological mediums and interact quicker, more easily, and more permanently. The purpose of this thesis was to determine the role social media plays in the hiring and screening process from the perspective of the applicant and employer. The study was rooted in the theories of Actor Networking, Issues Arenas, and Agenda Setting, while relying on concepts like digital divide to expand the breadth of work. An online survey was administered to 25 people who had been an applicant within the last year to gauge their use of social media and awareness …


Cultural Performance And Organizational Transformation: A Case Study Of The Utah State University Football Program, Marques Chavez Jan 2013

Cultural Performance And Organizational Transformation: A Case Study Of The Utah State University Football Program, Marques Chavez

Communication & Leadership Dissertations and Theses

Methods of communication are often a significant reason for achieving organizational transformation. The primary aim of this study is to explain a case of organizational transformation by examining the cultural performances of organizational members—particularly the performance of ritual. The Utah State University football program served as the case study while qualitative interviews and narrative research provided the methodology for gathering and analyzing data. Communication expressed in the performance of ritual significantly contributed to fostering an environment of unity and trust within the organization which, in turn, spurred transformation. While rituals were key to fostering this environment, true sincerity from leadership …


Multitasking And Communication In The Organization, Cayla A. Stephenson Jan 2013

Multitasking And Communication In The Organization, Cayla A. Stephenson

Communication & Leadership Dissertations and Theses

Because communication is an intricate part of how an organization works, and because organizations and employees alike are stressing the importance of multitasking on the job, studying the interaction of communication and multitasking is increasingly important. Studies relating to multitasking have revealed primarily negative impacts: doubling task completion time, overstimulating our brains to the point of dysfunction, generally diminishing our productivity, and extinguishing our stimuli filters and damaging our memories. Other studies show that we can use multitasking in a positive way by utilizing task trainings and practicing focused task completion. The study here completed two focus groups with 12 …


Sororities, Interpersonal Relationships, And A Dialogical Perspective, Jessica Lynn Fresques Jan 2013

Sororities, Interpersonal Relationships, And A Dialogical Perspective, Jessica Lynn Fresques

Communication & Leadership Dissertations and Theses

This study focuses on interpersonal relationships and skills gained through sorority membership. The purpose of this research sought to develop the understanding of potential developmental outcomes, in which a sorority can provide to its members. Research methods used: online surveys and follow-up interviews. The dialogical perspective by Martin Buber helped develop an understanding of the I-thou relationship, whereas, each person within conversation is fully valued for what they have to say. In general, sororities are known as social organizations and the use of dialogue is important when communing or working with others. Alumnae who participated provided enough feedback to determine …


Servant-Leadership And Re-Establishment Of Organization Culture After Crisis, Reese Dayle Cooper Jan 2013

Servant-Leadership And Re-Establishment Of Organization Culture After Crisis, Reese Dayle Cooper

Communication & Leadership Dissertations and Theses

Organizations create a base for culture through the language in mission, vision, and value statements (Deetz, 1995). Organization culture is then shaped and molded by organization members (Deetz, 1995). As a result, members form organization identities (Mead, 1934). Identities are fluid and constantly being negotiated (Stewart, Zediker, & Witteborn, 2009, p. 82). At any moment, organizations can face crisis. During the crisis, identities are threatened and organization culture becomes unstable (Beer & Steif, 1997; Sen, 2006). Stabilizing organization culture is important to the long-term success of an organization and to the long-term success of individuals. This study uses a case …


The Intrapersonal Phenomenon: The Interactional Effects Of Intrapersonal Adjustments In The Organizational Change Of A Small Business, Jennifer Wilkes Jan 2013

The Intrapersonal Phenomenon: The Interactional Effects Of Intrapersonal Adjustments In The Organizational Change Of A Small Business, Jennifer Wilkes

Communication & Leadership Dissertations and Theses

It is inevitable that change involves varying levels of communication. A relationship may consist of an individual's communication with one's self or with one or more persons. The functionality of a relationship depends on the effectiveness or ineffectiveness of the communication of those individuals involved. When change is necessary in any form of organization, the level of communication for each member plays a vital role, especially in a small company. Based on literature and theory, intrapersonal development and influence relies on the structure of one's cultural language. Language structure shapes one's inner speech and self-talk through processes of internalization. The …


Getting Thrown Under The Bus: The Impact Of Destructive Narcissistic Management On Group Sensemaking, Russell Allen Royston Jan 2013

Getting Thrown Under The Bus: The Impact Of Destructive Narcissistic Management On Group Sensemaking, Russell Allen Royston

Communication & Leadership Dissertations and Theses

Despite the vast research and scholarship on leaders with narcissistic traits and tendencies, little research has focused on the impact these leaders have on group communication. This thesis uses an ethnographic research methodology to explore a group under destructive narcissistic management. Karl Weick’s (1995) theory of organizational sensemaking is used to examine the affected group’s communication. The study was conducted from a phenomenological perspective of the group’s lived experience. Kierkegaard’s theory of communication is also applied to learn how the group made sense of was happening to them during a period of substantial change (Anderson, 1963). The results show that …


Organizational And Societal Factors: Their Impact On Individual Attitudes, Kristen Backhaus Dec 2012

Organizational And Societal Factors: Their Impact On Individual Attitudes, Kristen Backhaus

Organization Management Journal

No abstract provided.


The Constructivist Approach To Learning, Steven Meisel Dec 2012

The Constructivist Approach To Learning, Steven Meisel

Organization Management Journal

No abstract provided.


Wrapping Up Omj’S First Year With Routledge, Taylor & Francis As Publisher, William P. Ferris Dec 2012

Wrapping Up Omj’S First Year With Routledge, Taylor & Francis As Publisher, William P. Ferris

Organization Management Journal

No abstract provided.


Using The Three Stooges To Illustrate The Scientific Method, Steven M. Dunphy, Joe Dobson Dec 2012

Using The Three Stooges To Illustrate The Scientific Method, Steven M. Dunphy, Joe Dobson

Organization Management Journal

An exercise using a comedy film is proposed for illustrating social science experimentation and the scientific method. Not every consumer of research or data reports may have had training in research methodology. This article offers a way of introducing research methods and the critical examination of such reports to these consumers, who are often the ones most needful of rigor in assessing data, rather than taking things at face value. Whether one is evaluating information from business, government, or media sources, the lessons learned from Moe, Larry, and Curly in Hoi Polloi are quite valuable.


A Model And Test Of Individual And Organization Factors Influencing Individual Adaptation To Change, Jane D. Parent, Cheryl C. Sullivan, Christina Hardway, D. Anthony Butterfield Dec 2012

A Model And Test Of Individual And Organization Factors Influencing Individual Adaptation To Change, Jane D. Parent, Cheryl C. Sullivan, Christina Hardway, D. Anthony Butterfield

Organization Management Journal

This study analyzed the antecedents and outcomes of individual adaptation to a changing work environment. We developed and tested a model of both individual factors and organizational factors affecting individual responses to change. We hypothesized that individuals reporting higher levels of the antecedent variables would also report higher levels of adaptability. We also hypothesized better adaptors would perceive better work outcomes. The model was tested in a field study of 169 participants across four different organizations experiencing varying changes. Results indicated participation, role clarity, and optimism were positively related to adaptability. Further, we found that better adaptors were more satisfied …


You Want Me To Trust You? Using Adventure Learning To Teach Millennials About Trust, Kathleen J. Barnes, George E. Smith, Madeline Constantine Dec 2012

You Want Me To Trust You? Using Adventure Learning To Teach Millennials About Trust, Kathleen J. Barnes, George E. Smith, Madeline Constantine

Organization Management Journal

Management educators are confronted with a variety of teaching challenges as they attempt to distill and instill practical knowledge. Compounding this overarching challenge is millennial students’ desire to be actively involved in their own learning and their need to receive immediate feedback regarding the practical implications of their course material. One particularly difficult topic to teach millennial students is trust. Adventure learning provides a medium to address these student desires and to explore trust in an emotionally, socially, and physically safe environment. This article explores adventure learning and looks at specific activities being used at a medium-sized, northeastern university to …


Health Professionals’ Challenges In Managing Hiv/Aids In South Africa, Lynette Louw, Claude-Helene Mayer Dec 2012

Health Professionals’ Challenges In Managing Hiv/Aids In South Africa, Lynette Louw, Claude-Helene Mayer

Organization Management Journal

The unprecedented human immune deficiency virus and acquired immune deficiency syndrome (HIV/AIDS) crisis worldwide, and specifically in Africa, requires new thinking, new practices, and new research into health management. Identifying the challenges in managing HIV/AIDS from a health professional’s perspective would bring new opportunities and uncertainties to health management. Being able to use the opportunities and to better cope with the uncertainties would require a fundamental change and transformation in organizational health management, thinking, and practices. This case study presents selected research findings from a more comprehensive qualitative research study conducted in a selected health organization in South Africa. The …


The New Entrepreneurial Leader: Developing Leaders Who Shape Social And Economic Opportunity By Danna Greenberg, Kate Mckone-Sweet, And H. James Wilson, D. Jeffrey Lynn Dec 2012

The New Entrepreneurial Leader: Developing Leaders Who Shape Social And Economic Opportunity By Danna Greenberg, Kate Mckone-Sweet, And H. James Wilson, D. Jeffrey Lynn

Organization Management Journal

No abstract provided.


Societal Institutions And Work And Family Gender-Role Attitudes, Lisa T. Stickney, Alison M. Konrad Dec 2012

Societal Institutions And Work And Family Gender-Role Attitudes, Lisa T. Stickney, Alison M. Konrad

Organization Management Journal

We examine associations between societal-level policies and gender-role attitudes using nationally representative International Social Survey Program (ISSP) data sets from 14 countries in 1994 and 2002. Hierarchical linear modeling (HLM) findings indicated that tax policies favoring dual-earner families were associated with greater egalitarianism in gender-role attitudes, while the relationship between parental leave times and individual gender-role attitudes was curvilinear in 2002. Low and high parental leave times were associated with traditionalism in gender-role attitude, while mid-length leaves were associated with egalitarianism. The findings support an institutional perspective on gender-role attitudes and suggest that public policies have sufficient impact on people’s …


Developing Entrepreneurial Leaders, Marguerite Schneider Dec 2012

Developing Entrepreneurial Leaders, Marguerite Schneider

Organization Management Journal

No abstract provided.


Examination Of Employee Work-Life Balance Within Healthy Organizational Cultures, Cari Ann Lyle Dec 2012

Examination Of Employee Work-Life Balance Within Healthy Organizational Cultures, Cari Ann Lyle

Communication & Leadership Dissertations and Theses

This study examined the work-life balance of employees within the U.S. communications industry, specifically focusing on how employees can build collaborative relationships with their colleagues while maintaining active lifestyles outside the office. The effects of a healthy work-life balance on organizational culture has become a popular topic in American organizations during the past decade, and this research used focus groups and interviews to help determine how leaders can encourage employees to prioritize their professional and personal obligations. Study participants were asked questions developed around Edgar Schein’s organizational culture research, Abraham Maslow’s hierarchy of needs, and communication theories about balance and …


Listening To Organizational Change: Exploring Dialogue During Sensemaking, Dianna L. Stratton Dec 2012

Listening To Organizational Change: Exploring Dialogue During Sensemaking, Dianna L. Stratton

Communication & Leadership Dissertations and Theses

This qualitative study explored the role of dialogue during sensemaking and how that affects receptivity to organizational change. The philosophical framework for this study comes from Buber’s (1958) I and Thou dialogue theories concerning the value of existential acknowledgement. Both communication and organizational study theories grounded this research. Bohm (1996) and Isaacs’ (1999) dialogue theories converge with Weick’s (1995) sensemaking theories as a means to explore the role of listening during organizational change. Data was obtained through ethnographic observation and interview. A cultural research framework provided the means to explore the relationships between dialogue, sensemaking and organizational change. The results …


Alternative Approaches To Understanding Motivation And Leadership, Kristen Backhaus Sep 2012

Alternative Approaches To Understanding Motivation And Leadership, Kristen Backhaus

Organization Management Journal

No abstract provided.


Impact Of Older-Worker-Friendly Organizational Policies On Retirement Attitudes And Planning, Jeremy Cochran, Kerri Anne Crowne, Caryl E. Carpenter Sep 2012

Impact Of Older-Worker-Friendly Organizational Policies On Retirement Attitudes And Planning, Jeremy Cochran, Kerri Anne Crowne, Caryl E. Carpenter

Organization Management Journal

This study develops and analyzes a model of the impact of older-worker-friendly (OWF) organizations’ policies on retirement, specifically attitudes toward retirement, preparation for retirement, and years to planned retirement age. This is particularly a timely topic as the Baby Boomer generation heads into retirement and organizations need to better understand the retirement intentions of this group. A model was developed and tested using linear regression, and results indicate that the hypothesized relationships are supported. Instituting certain OWF policies leads to older workers who are more prepared for retirement, and thus have more positive attitudes about retiring, which ultimately leads to …


A Variety Of Kinds Of Empirical Studies And A White Paper On Giving Voice To Values, William P. Ferris Sep 2012

A Variety Of Kinds Of Empirical Studies And A White Paper On Giving Voice To Values, William P. Ferris

Organization Management Journal

No abstract provided.