Operations and Supply Chain Management Commons^™

An Exploration Into The Efficacy Of Christian Servant Leadership In Facilitating Organizational Change In The Automotive Aftermarket, Christopher Shadrick

Doctoral Dissertations and Projects

Changing market dynamics is threatening the viability of stores in the automotive aftermarket. To provide business leaders strategies with strategies to implement organizational change and address shrinking revenue, this phenomenological study explored the lived experiences and perspectives of 20 front line, retail store managers in the automotive aftermarket. The information gathered during the interview process was analyzed using Moustakas’ modified van Kaam method. In addition, the researcher used NVivo 12, a qualitative analytic software, to group, reduce, validate, and organize the data into themes. Six themes emerged that demonstrate the applicability of Christian servant leadership to the automotive aftermarket. These …

The Design, Test And Evaluation Of A Sensing System For Process Analytical Technology (Pat), Trevor Murphy

Theses

Increased globalisation and competitiveness has given rise to a more dynamic and diverse global market that has begun to place incredible strain on manufacturing supply chains. Conventional manufacturing methods such as the batch manufacturing methods employed largely by the materials processing industries i.e. pharmaceuticals, polymers and magnesium processing plants are ill-suited to cope with the demands of today. As products evolve with technological advancements they become more complex to produce and require alternative approaches to manufacturing to ensure product quality while reducing costs and increasing manufacturing efficiencies.

A potential solution to the growing demands on today’s supply chain is process …

Event-Based Allocation Of Airline Check-In Counters: A Simple Dynamic Optimization Method Supported By Empirical Data, Mahmut Parlar, Brian Rodrigues, Sharafali Moosa

Research Collection Lee Kong Chian School Of Business

This paper studies the real-life problem of dynamically optimizing the number of airport check-in counters to allocate for a single flight. The main feature of our work is the use of empirical data collected at the Singapore Changi Airport, which drives the dynamic optimization model of a parallel queues system. We propose an event-based dynamic programming model that simplifies considerably the optimization analysis even for large-scale problems with 700+ booked passengers. We investigate the following research questions: (a) For a particular flight, what is the optimal number of counters the system should open with and what is the corresponding optimal …

Review Of Literature And Curricula In Smart Supply Chain & Transportation, Seung Jun Lee, Tianqin Shi

Mineta Transportation Institute

This study provides a review of existing smart supply chain management (SCM) literature and current course offerings in order to identify unexplored implications of smart SCM. Specifically, the study focuses on curricula within the state of California to derive potential opportunities for the relevant practitioners in the Bay Area. In addition, the study further extends curriculum review to other well-recognized SCM programs around the U.S. By exploring current relevant course offerings from different academic institutions for higher education (i.e., universities), this research aims to deliver general ideas useful to knowledge practitioners in fields concerning SCM. Finally, the research illustrates a …

Tariffs Won’T Deter Industry 4.0, Michael Gravier

Marketing Department Faculty Journal Articles

It is easy to understand the frustration that drives some to support tariffs and protectionism. None of this means that the tariffs will work. And supply chains are the reason why.

The Digital Global Supply Chain: The Growing Case For Blockchain Technology Expansion Within Global Supply Chain, Jonathan Chichoni, Scott Webb

Marriott Student Review

In a competitive global market place, technology adoption and application in supply chain is becoming increasingly important as companies seek to acquire competitive advantages. Since blockchain’s advent to the global stage of modern disruptive technologies, several questions remain unanswered pertaining to the benefits that blockchain adoption poses to global supply chains. I apply a typology analysis to a corpus of company filings, press releases and industry studies to better understand the reasons for which global supply chains industry wide are adopting blockchain technology and the specific benefits which they seek to exploit through the use of blockchain. I characterize the …

Marriott Student Review Volume 2 Issue 2: A Bright Future, Marianna Richardson

Marriott Student Review

In business, opportunities are often determined by passion, drive, and persuasion in delivering a brilliant vision for future opportunities. In this issue of Marriott Student Review, we explore the bright future of the business world. Each article focuses on some aspect of business and the exciting possibilities that lay ahead.

Assessing The Impacts Of Crowdsourcing In Logistics And Supply Chain Operations, Ha Hai Ta

Graduate Theses and Dissertations

Crowdsourcing models, whereby firms start to delegate supply chain operations activities to a mass of actors in the marketplace, have grown drastically in recent years. 85% of the top global brands have reported to use crowdsourcing in the last ten year with top names such as Procter & Gamble, Unilever, and Nestle. These emergent business models, however, have remained unexplored in extant SCM literature. Drawing on various theoretical underpinnings, this dissertation aims to investigate and develop a holistic understanding of the importance and impacts of crowdsourcing in SCM from multiple perspectives. Three individual studies implementing a range of methodological approaches …

Retaining Valued Human Capital: Investigating The Demand Side Of The Labor Market, Dorothea Roumpi

Graduate Theses and Dissertations

According to the Resource Based View, human capital resources are the key for sustainable competitive advantage. Human capital, however, is not an organizational possession and the voluntary turnover of valued human capital can erode an organization’s competitive advantage. In particular, subsequent losses in productivity and enabling rival firms to gain competitive advantage are only a few of the consequences of voluntary turnover.

The question of how organizations can influence turnover has triggered numerous conceptual and empirical papers. The majority of such endeavors focus on supply-side mobility constraints, exploring what organizations can do in order to minimize turnover intentions. On the …

Experience And Signaling Value In Technology Licensing Contract Payment Structures, Reddi Kotha, Pascale Crama, Phillip H. Kim

Research Collection Lee Kong Chian School Of Business

Whencommercializing technology, the lack of proven results and a reluctance toinvest upfront resources hamper efforts by firms to work jointly with inventorsto bring new discoveries to market. An effective contract payment structure – amix of upfront and royalty payments – can help overcome these hurdles. Weconduct our research in university technology licensing, where licensingmanagers act as intermediaries to unite inventors and licensee firms. Rather than leveraging their experience to bargainfor maximum payments, highly experienced managers offer contractual paymentstructures that trade lower upfront payments for higher royalty payments inorder to signal value. The signal instills confidence in the value of the …

Customer Level Predictive Modeling For Accounts Receivable To Reduce Intervention Actions, Michelle L. F. Cheong, Wen Shi

Research Collection School Of Computing and Information Systems

One of the main costs associated with Accounts receivable (AR) collection is related to the intervention actions taken to remind customers to pay their outstanding invoices. Apart from the cost, intervention actions may lead to poor customer satisfaction, which is undesirable in a competitive industry. In this paper, we studied the payment behavior of invoices for customers of a logistics company, and used predictive modeling to predict if a customer will pay the outstanding invoices with high probability, in an attempt to reduce intervention actions taken, thus reducing cost and improving customer relationship. We defined a pureness measure to classify …

Urban Parcel Logistics Hub And Network Design: The Impact Of Modularity And Hyperconnectivity, Benoit Montreuil, Shannon Buckley, Louis Faugere, Reem Khir, Shahab Derhami

International Material Handling Research Colloquium

Poster 27

Integrated Intermodal Network Design With Nonlinear Inter-Hub Movement Costs, Mohammad Ghane-Ezabadi, Hector A. Vergara

International Material Handling Research Colloquium

Poster 11

Transportation Service Provider Collaboration: Benefits And Insights, Steven Roesch, Kimberly Ellis

International Material Handling Research Colloquium

Poster 30

Dynamic Batching For Order Picking In Warehouses, Jelmer Pier Van Der Gaast, Bolor Jargalsaikhan, Kees Jan Roodbergen

International Material Handling Research Colloquium

Poster 26

Digital Design Of Intralogistics Systems: Flexible And Agile Solutions To Short-Cyclic Fluctuations, Christoph Pott, Anike Murrenhoff, Moritz Wernecke, Philipp-Akira Burger

International Material Handling Research Colloquium

Poster 20

Shuttle-Based Storage And Retrieval Systems With Robotic Order-Picking Shuttle Carrier, Tone Lerher

International Material Handling Research Colloquium

Poster 12

On The Unique Features And Benefits Of On-Demand Distribution Models, Jennifer Pazour, Kaan Unnu

International Material Handling Research Colloquium

Poster 6

Minimizing The Variance Of Fulfillment Cycle Time In A Central Fill Pharmacy: Why And How, Mohamed El Tonbari, Leon Mcginnis

International Material Handling Research Colloquium

Poster 31

A Performance Calculator For Shuttle-Based Storage And Retrieval System Design, Banu Yetkin Ekren, Anil Akpumar, Tone Lerher

International Material Handling Research Colloquium

Poster 28

A Framework For Modeling Material Handling With Decentralized Control, Kevin Gue, Kai Furmans

International Material Handling Research Colloquium

Poster 23

Contribution Of Physical Internet Containers To Mitigate The Risk Of Cargo Theft, Yanyan Yang, Eric Ballot, Miguel Gaston Cedillo-Campos

International Material Handling Research Colloquium

Poster 24

Batching And Sequencing In Bucket Brigade Systems With Heterogeneous Items, Yossi Bukchin, Eran Hanany, Eugene Khmelnitsky

International Material Handling Research Colloquium

Poster 9

A Measurement Tool For Circular Economy Practices: A Case Study In Pallet Supply Chains, Maria Grazia Gnoni, Andres L. Carrano, Fabiana Tornese, Jennifer Pazour, Brian K. Thorn

International Material Handling Research Colloquium

Poster 7

An Integrated Network Modeling Framework For Analysis Of Multi-Line Order Pick Systems, Debjit Roy, Vishal Bansal

International Material Handling Research Colloquium

Poster 16

Panel Session #2: Ecom Fulfillment And The Physical Internet: Some Motivation And A Persistent Challenge, Benoit Montreuil, Russell D. Meller, Eric Ballot

International Material Handling Research Colloquium

Panel Session 2

Panelists: Benoit Montreuil, Russell Meller, and Eric Ballot

Moderator: Kimberly Ellis

Progress In Autonomous Picking As Demonstrated By The Amazon Robotics Challenge, Dominik Colling, Jonathan Dziedzitz, Kai Furmans, Patric Hopfgarten, Kai Markert

International Material Handling Research Colloquium

Poster 17

Synthetic Order Generator For Picking Data, Mohammadnaser Ansari, Jeffrey S. Smith, Behnam Rasoolian

International Material Handling Research Colloquium

Poster 4

Service Flow Networks For Functional Design Of Distribution Centers, Michael Schmidt, Detlef A. Spee, Michael Ten Hompel

International Material Handling Research Colloquium

Poster 15

Optimization Of A Fast-Pick Area In Cosmetics Distribution Center, Mario C. Velez-Gallego, Alice E. Smith

International Material Handling Research Colloquium

Poster 18