Management Sciences and Quantitative Methods Commons^™

An Interrogation Of Turnover Antecedents At An Automobile Manufacturer In Northwest Ohio, Emily Boyle

Honors Projects

The manufacturing industry is one of the largest industries in Northwest Ohio. With the growing influence of Lean/Six Sigma manufacturing systems, the industry is becoming much more automated and team-oriented. The manufacturing facility in question is a Tier 1 and 2 automotive manufacturer that is a part of one of the largest global companies in this sector and uses many Lean and Six Sigma processes across three shifts. In recent years, this company has seen a trend of high turnover and it is a constant point of contention for both supervisors and Human Resources. The current study aimed to determine …

A Sensitivity Analysis For Relative Importance Weights In The Meta-Analytic Context: A Step Towards Narrowing The Theory-Empiricism Gap In Turnover, James G. Field

Theses and Dissertations

Turnover is one of the most important phenomena for management scholars and practitioners. Yet, researchers and practitioners are often frustrated by their inability to accurately predict why individuals leave their jobs. This should be worrisome given that total replacement costs can exceed 100% of an employee’s salary (Cascio, 2006) and can represent up to 40% of a firm’s pre-tax income (Allen, 2008). Motivated by these concerns, the purpose of this study was to assess the predictive validity of commonly-investigated correlates and, by extension, conceptualizations of employee turnover using a large-scale database of scientific findings. Results indicate that job satisfaction, organizational …

A Different Approach To Project Management: The Use Of Soft Skills, Hannah Adams

Dissertations and Theses

The term soft skills is traditionally used to describe interpersonal and subjective skills such as leadership, communication, and emotional intelligence. This paper addresses a further explanation of soft skills, their relation to project management, project management education, and the highlighted differences between a transactional leader and a transformational leader. Project management has often been defined as the making of schedules/tasks; but more importantly providing the inspiration, motivation, and facilitator of great minds to produce innovative ideas. Because of the sheer necessity for human interaction within the project management profession, soft skills are of crucial concern. Although mastering soft skills is …

A Case Study On Ppl's Journey To Agile Transition, Jayalakshmi Tenali

Dissertations and Theses

PPL Pennsylvania Power and Light Electric Utility Company is one of the largest power and light provider. PPL was found in 1920 and since then PPL has developed and extended its business over Pennsylvania, Kentucky and Great Britain. PPL performs planning and managing of several different Agile and Traditional projects. This paper will contain the information on PPL value services and challenges faced in developing traditional projects and agile projects. Attaining and maintaining competitive advantage of the company in the market.

Challenges faced by the human resources in Agile and waterfall projects and with the implementation of using latest technical …

Examining The Relationship Of Emotional Intelligence, Trust, And Performance In Self- Directed, Professional Teams In A U.S. Private Wealth Services Work Environment, Dorothy O. Elder

Graduate Dissertations and Theses

This dissertation examines the relationship of team emotional intelligence, intra-team trust, and team performance in self-directed, professional teams in a Private Wealth Services work environment. Teams represented four of the institution’s geographic divisions, with twenty-nine professional advisors who reported to thirteen supervisors. A conceptual model linking team emotional intelligence-individual resource, intra-team trust, and team emotional intelligence-synergy to team performance is presented. The model depicts a novel way of thinking about the team emotional intelligence relationship to team performance. The findings offer leaders the opportunity to design targeted interventions with a goal of improving team performance.

A Comparison Of Managerial And Leadership Effectiveness Of Veteran And Civilian Developed Leaders In A Civilian Context, John C. Dexter

Human Resource Development Theses and Dissertations

Since the terrorist attacks on September 11, 2001, there has been an increase in American patriotism that has facilitated a strong commitment of U.S. employers to actively recruit and hire military veterans. These highly publicized employer veteran hiring commitments easily number in the hundreds of thousands, if not millions. However, the commitments to employ veterans does not specify how these veterans will be employed. In fact, there is wide-spread difficulty in translating military training and experience to civilian applications, and there is virtually no empirical support as to whether veterans will be more of less successful in civilian employment than …

A Mixed-Methods (Quantitative-Qualitative) Study To Identify The Perceived Level Of, Zeky Zardo

Dissertations

Different approaches to developing leaders have been established through various forms of self-assessment, action learning, and education and training activities (Smither et al., 2005). The existing body of research on the impact and success of college and university leadership development programs focuses heavily on undergraduate leadership programs and not graduate-level programs such as the Master of Business Administration (MBA) or the doctorate. The purpose of this mixed-methods (quantitative–qualitative) study was to identify the perceived level of transformational leadership skill development by students enrolled in a doctoral program in organizational leadership. In addition, it was the purpose of this study to …

A Game Theory Analysis Of Team Based Incentivization In Retailing, Don Shemwell

Atlantic Marketing Association Proceedings

The connection between incentives and outcomes has long found consistent support in management literature generally (Bartol and Hagmann 1992; Miller & Schuster 1993; Swinehart 1986) and retailing in particular (Banker et al. 1996; Team Pay Case Studies 1997). Later meta-studies strongly support this view. (Condly, Noe and Jackson 2002; Garbers and Konradt 2014). Yet, providing performance-based incentives, at least for rank and file retail employees, still is not common in U.S. retailing and team-based incentives are even rarer.

The next section of this manuscript describes some of the issues with individualized commissions, which though not prevalent in a many product …

Greening An Integrated Marketing Communication's Course: An Assessment Of Sustainability Literacy, Pia A. Albinsson, G. David Shows

Atlantic Marketing Association Proceedings

This article showcases efforts of incorporating Sustainability Issues in an Integrated Marketing Communications (IMC) class during three semesters during the academic years of 2013/2014 and 2014/2015. The course was re-designed using Fink’s (2013) course recommendations of designing significant learning goals. In addition to the way the course was delivered (both face-to-face and online), the instructor worked with a Higher Ed publisher to customize a textbook to include sustainability issues related to the course content (i.e., reflecting IMC topics). The course re-design included sustainability assignments such as Virtual Field Trips (visiting corporate websites and other organizations to study their CSR statements …

Validating The Knowledge, Skills, And Abilities Composite Measure: An Aviation Industry Pilot Study, Aaron M. Glassman, Jason M. Newcomer, Matthew P. Earnhardt, Rose A. Opengart, Daryl V. Watkins, James W. Marion

International Journal of Aviation, Aeronautics, and Aerospace

Recent research into the aviation management education paradigm shift indicated that education, certification, and experience (ECE) were all important in the aviation industry; however, the relative importance varied between managers depending on their field. Overall, the results identified experience as the most important factor, followed by certification, then education. Furthermore, the authors made a logical connection between the that study and knowledge, skills, and abilities (KSAs), which would ultimately lead managers to a hiring decision. The purpose of this mixed-methods sequential exploratory pilot study was to develop, validate, and test the reliability of the KSA composite measure (KCM), a data …

Identification Of Employee Engagement Practices Viewed As Critical To Retention: A Cross-Generational Comparison, Sharon R. Floyd

Dissertations

Purpose. The purpose of this study was to identify the employee engagement practices that millennial IT workers perceive as important to retention. The secondary purpose of the study was to determine whether a difference exists between the engagement practices that appeal to millennial IT workers and the engagement practices that appeal to remaining IT working groups, which include the baby boomers and generation X.

Methodology. A quantitative, descriptive, survey-based research method was chosen for this study. The population included information technology workers representing three generations of working adults, including baby boomers, generation Xers, and millennials. The sample included technology workers …

Adoption Factors Impacting Human Resource Analytics Among Human Resource Professionals, Roslyn Vargas

HCBE Theses and Dissertations

In today’s fast paced, ever-changing world, one cannot help hearing the terms Big Data and analytics. The Internet holds vast amounts of data and this data, for example in retail, is being used to predict shopping habits, current needs, trends, and more. Why should this be limited to the retail side of an organization? Today, there is a more significant push for Human Resource (HR) professionals to be strategic business partners, and, therefore, HR professionals need to work on leading, not lagging, in the area of measurements and analytics. Some organizations that have adopted the use of analytics in their …

The Effects Of Education And Allocentrism On Organizational Commitment In Chinese Companies: A Multi-Level Analysis, Shuhong Wang, Dbl Insights Llc, Xiang Yi

Research, Publications & Creative Work

As Chinese companies move to the world stage of business, they must leverage a more knowledgeable and collaborative workforce to meet new challenges. This study investigates how two prominent individual attributes, education and allocentrism, create work tension for human capital practices in Chinese companies. By surveying nearly 500 workers in four Chinese companies and using multi-level methodology, we demonstrate that higher levels of education work to the detriment of employees’ affective organizational commitment and positively influence seeking-to-leave behavior. In addition, this study suggests a positive relation between allocentrism and affective organizational commitment. Personalized leadership, a common leadership style in high-power …

A Mixed Methods Study: Dimensions Of Cross-Cultural Professional Success: Experiences Of Western Women Living And Working In Eastern Cultures, Tami J. France

Antioch University Dissertations & Theses

In this world of global interconnectedness women continue to develop cross-cultural careers and their experiences impact and influence global scholarship and practice. Through this study, the relationships, resources, and characteristics that support female expatriate success were explored, with additional focus on the role of mentor and coach relationships. The mixed-methods study was conducted using a sequential approach to research that began with one-on-one semi structured interviews with ten professional women from the United States and Canada working or formerly working in China and Hong Kong. A survey was designed based on the interview findings. Professional women from western countries working …

Executing The Strategic Plan: Five Actions Midlevel Leaders Can Take, Daniel Jensen

Faculty Works

The article offers suggestions for executing strategic plans for organizational success. Topics discussed include determining the objectives, goals, and organizational vision, measuring specific tasks to evaluate progress against expected results, and use of SWOT analysis to determine the strengths and weaknesses of organizations.

Impact Of Authentic Leadership On Performance: Role Of Followers’ Positive Psychological Capital And Relational Processes, Hui Wang, Yang Sui, Fred Luthans, Danni Wang, Yanhong Wu

Department of Management: Faculty Publications

Authentic leadership has received considerable attention and research support over the past decade. Now the time has come to refine and better understand how it impacts performance. This study investigates the moderating role followers’ positive psychological capital (PsyCap) and the mediating role that leader–member exchange (LMX) may play in influencing the relationship between authentic leadership and followers’ performance. Specifically, we tested this mediated moderation model with matched data from 794 followers and their immediate leaders. We found that authentic leadership is positively related to LMX and consequently followers’ performance, and to a larger degree, among followers who have low rather …

The Nature And Influence Of Relationship On Success In A Virtual Work Environment, Carol Locher Ransone

Antioch University Dissertations & Theses

The evolution of technology in the 21st century has led to a greater understanding of the benefits and the challenges of expanding work relationships across geographical boundaries. This expansion has contributed to the development of a global society with over three million employee teleworkers (Global Workplace Analytics and the Telework Research Network, 2013). In spite of the advances in connecting across the globe technologically, the importance of successfully working together in a virtual work environment is grounded in relationships that foster individual growth and group cohesion. The human elements of connectivity are primary to the success of organizations as well …

Uncovering The Nuances Of Referral Hiring: How Referrer Characteristics Affect Referral Hires’ Performance And Likelihood Of Voluntary Turnover, Jenna R. Pieper

Department of Management: Faculty Publications

The literature on employee referral hiring gives little attention to referrers. Synthesizing two theories in the literature (the better match and social enrichment accounts), through the lens of social resources theory, I provide a conceptual and empirical breakdown of the effects of referrer quality (referrer performance at hire and referrer tenure at hire) and post-hire accessibility (referrer employment and referrer-referral hire job congruence) on referral hire performance and likelihood of voluntary turnover. I tested my hypotheses with longitudinal data from 386 referrer-referral hire pairs at the same job level in a U.S. call center over a 2-year period. Across analyses …

Women In The Workforce: An In-Depth Analysis Of Gender Roles And Compensation Inequity In The Modern Workplace, Rebecca L. Ziman

Honors Theses and Capstones

This paper explores the increase in participation and education of American women in the workforce with a special focus on women in business and accounting roles. The paper then goes on to discuss the wage gap between genders, how to remedy inequality in the workplace, and highlights several reasons why pursing a solution to gender inequality is beneficial for both the employee and the company.

A Closer Look At The Assistant (To The) Regional Manager: Personality Differences Between First And Second In Command Leaders In Organizations, Ross Benes

McNair Scholars Research Journal

Although a great deal of research has established personality differences between leaders and their followers (Lord, de Vader, & Alliger, 1986) there has been little research on how leaders at different levels of organizations may differ from one another. In particular, no research to date has examined whether or not there are personality differences between those who are first in command of their organizations and those second in command. The present study attempts to explore whether or not these differences exist in terms of both lay perceptions and in reality. The researchers in this study asked 401 individuals to contrast …

F.A.C.E.S. (Faculty Academic Community Education Showcase): Professional Growth Experiences In A Career University, Paul J. Colbert, Ph.D.

MBA Faculty Conference Papers & Journal Articles

Institutes of higher education exist for the purpose of developing, fostering, nurturing, and stimulating the intellectual growth and development of students. The core values of a college education provide students conceptual and practical educational opportunities that focus on improving their skills and knowledge. These skills and knowledge translate into purposeful, real-life learning experiences. However, in the academic community, learning is not restricted to students. Faculty, too, must be supported and provided opportunities for personal and professional growth and development. Although professional development is not a novel concept in the education profession, schools often take up the gauntlet, but fall short …

Transformational Leadership And Job Satisfaction Of Retired Army Noncommissioned Officers In South Korea, Terra Williams

Walden Dissertations and Doctoral Studies

Organizations, including the military and their managers, have used transformational leadership for over 30 years to increase job satisfaction. The purpose of this correlation research study was to determine whether a relationship existed between transformational leadership and job satisfaction among retired Army noncommissioned officers who had rejoined the military workforce in South Korea. The research question was grounded in a synthesis of theories concerning transformational leadership and job satisfaction. The Multifactor Leadership Questionnaire (MLQ5X), the Job Descriptive Index (JDI), and Job in General (JIG) scales were used to gather data from 141 participants. Univariate analyses were used to document that …

Is Free Really Cost-Effective? A Case Study Of Open Access E-Textbook Usage In Several Undergraduate Business Courses., Arlene J. Nicholas, John K. Lewis

Faculty and Staff - Articles & Papers

This paper reviews the current trends and costs of e-textbooks and reports on the usage and satisfaction of students using freely available open access e-textbooks in six sections of different business courses. It also examines how students utilize their textbooks, and if the problems associated with using an e-textbook outweigh the main benefit of a free e-textbook.

Leadership & Organizational Change, Terri A. Scandura Phd, Monica Sharif

Management Faculty Articles and Papers

In recent years, change has occurred within almost all organizations. Downsizing, relocations, restructuring, technological changes, mergers, process-oriented changes and people-oriented changes are happening on a daily basis. Therefore it is necessary to study the influence organizational change has on important organizational variables. We conducted a study examining reactions to different types of organizational change. We specifically looked at the extent to which employees trust their organization during different types of organizational change.

A Multilevel Examination Of Proactive Work Behaviors: Contextual And Individual Differences As Antecedents, Travis P. Searle

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

In this study, the process through which individual differences (i.e., proactive personality, psychological empowerment, and servant leader characteristics at level-1) and contextual differences (i.e., servant leadership characteristics at level-2) are antecedents to proactive work behaviors (i.e., problem prevention, individual innovation, voice, and taking charge) was tested. Results indicated that psychological empowerment partially mediated the relationship between proactive personality and individual innovation. Psychological empowerment fully mediated the relationship between proactive personality and taking charge. Proactive personality was indirectly related to problem prevention, via psychological empowerment. Psychological empowerment was directly related to voice. In addition, servant leader characteristics at level-1 were positively …

Complexity In Work Identifications: The Case Of The H-1b Worker In The United States, Cinthia Fruci

Honors Projects in Management

The H-1B visa program allows for United States employers to supplement their workforce with high-skilled foreign workers. Issues arise for these workers when transitioning their lives to the U.S because they have to adapt to a new culture and are exposed to a constantly changing work environment. This exploratory study addresses how these individuals identify with their employing organization and their clients. The findings show that the H-1B contract workers identify more with the client organization as opposed to the employer, who was viewed by the majority as the “payroll department.” Primary factors of such client identification include treatment and …

Frederick Winslow Taylor: Reflections On The Relevance Of The Principles Of Scientific Management 100 Years Later, Cristina M. Giannantonio, Amy E. Hurley-Hanson

Business Faculty Articles and Research

"This Special Edition of the Journal of Business and Management was organized to celebrate the 100th anniversary of the publication of Frederick Winslow Taylor’s The Principles of Scientific Management. The large response to our call for papers is indicative of the scholarly interest in Taylor, his work, and its relevance to management practitioners. The papers we received were broad in scope. While most were supportive of scientific management, some felt that Taylor should not be honored. The merits of Taylor’s work can certainly be debated, but what cannot be argued is that Taylor changed the way people worked in the …

Developing A Culturally Responsive Classroom Collaborative Of Faculty, Students, And Institution, Paul J. Colbert

MBA Faculty Conference Papers & Journal Articles

Culture is integral to the learning process. It is the organization and way of life within the community of students and teachers and directs the way they communicate, interact, and approach teaching and learning. Although founded in particular values and principles, the academy, like most organizations, is impacted day-to-day by its culture. Yet, the traditional higher education institution has not been designed to operate within a racially or ethnically diverse student population. The social, political, economic, and cultural forces that support the institution influence the teaching and learning environments. To better address cultural diversity in the classroom, faculty must first …

Impact Of Lean Practices On Printing Companies, Jenna Bodolay

Graphic Communication

The purpose of this study was to bring understanding to what Lean and sustainable practices are most efficient and popular within printing companies. The information and data collected provides insight into what companies are doing to be Lean. The data exhibits what Lean and sustainable techniques that provide positive effects for companies and identifies potential pitfalls for why companies have not been able to be productive with Lean strategies.

This study collected and analyzed data on Lean and sustainability efficiency through historical case studies and descriptive research surveys. Case studies in the printing industry were studied and compared on the …

A Study On Workforce Integration In An International Acquisition, Christopher Lussier

Honors Projects in Management

International acquisitions are extremely difficult to maneuver and success is far from guaranteed. Navigating through financial statements is one thing, but trying to link together two or more geographically and culturally diverse workforces is an entirely another thing. This study analyzes fourteen employee interviews from four different companies involved in international acquisitions within the last ten years. It develops a comprehensive comparison of companies looking to partially integrate through hands-off management or fully integrate through synergistic collaboration of workforces. The analysis looks at the actions companies take once the decision is made to grow internationally through mergers and acquisitions in …