Management Sciences and Quantitative Methods Commons^™

An Exploratory Study Examining A Transformational Salesperson Model Mediated By Salesperson Theory-Of-Mind, Philip (Tony) A. Pizelo Dr.

Industrial-Organizational Psychology Dissertations

A customer revolution caused by the popularity of internet commerce, the reliance on social media, and the globalization of the retail industry, calls for an examination of a sales model driven by transformational salespeople. This study examined potential salesperson performance drivers and a proposed moderated mediation model of salesperson performance. This study relied upon a foundation of transformational and other leadership attributes and salesperson theory-of-mind (SToM). Although the conditional indirect effects of the model were not statistically significant, transformational leadership was found to be a statistically significant predictor of sales performance (c’=.024, t=2.63, p =.0088). Several sub-components of transformational leadership …

Implementing Agile Methodology Techniques In Automobile Industry, Nikhil Kranthi Datrika

Dissertations and Theses

Automotive industries have continued to expand, as they cut on costs by regulating efficiency, grow and make profits. The factors that have continued to change the industry include marketplace growth, outsourcing for product development, customers demanding for improved reliability, development of human-vehicle software and have continued to change the automotive industry. As a result, companies have continued to face numerous challenges to manage the factors. The challenges include managing volatility, experiencing massive uncertainty, as well as reduced predictability of future businesses. Other challenges include handling a complex and interconnected industry and the need to form joint ventures and maintain successful …

Business Perspective E-Banking Systems In India, Divya Nalluri

Dissertations and Theses

The paper seeks to explore how internet or e-banking has improvised the efficiency and adequacy in the banking sector within a very short span of time, Research Design/Process in Financial Organization, Methods of Data Collection, taking into consideration the trends, challenges of E-banking, the security measures and propound a solution that can root out the fraud in e-banking.

I would like to thank my professor Dr. Stephen Onu for all the guidance he is providing me for the completion of the paper. I would also want to thank Professor Prof. John Clark for helping me out with the research with …

Role Of Effective Quality Risk Management In Drug Safety Project, Bhawna Sharma

Dissertations and Theses

Identifying risk is one of the key topics of discussion in project planning and update meetings. Project managers have to identify and manage different risks at various levels of projects. These risks must be managed and eradicated in the effective and structured manner to perform effective quality risk management and thus leading to adequate project management. The research investigates the potential root cause of the quality risk management issues using tools such as the fishbone diagram (Ishikawa), 5-Whys, FTA etc. which could remedy this situation. An effectiveness check measure can also be implemented after applying corrective/preventive actions to ensure that …

Reasons For Success And Failure Of Projects, Tamunogbenye Dago

Dissertations and Theses

This paper discusses information from at least ten peer-reviewed project management related articles on project success and failure. The articles provide information on the challenges faced in global projects. This paper will address the link between infrastructure, culture and project outcome.

Regardless of the chosen methodology, there are many possible reasons for project failure, partial success and total success, the articles have discussed different factors which could be a reason or a partial reason for the outcome of a project.

Agile methodology is becoming increasingly popular and utilized on large and complex projects. Large projects that lack clarity in some …

Using Iop As A Mechanism For Project Team Management, Maryam Selah Varzi

Dissertations and Theses

This project investigates the application of Industrial-Organizational Psychology (IOP) in project management. Project managers are responsible for creating effective teams and building a proper environment to communicate, collaborate, and deliver their tasks. Factors such as lack of trust, miscommunications, and personal conflicts lead to dysfunctional teams which can ultimately fail a project. Thus, understanding the behavioral characteristics of the team members and realizing the psychological principles of the interpersonal relationships in organizational settings would significantly help project managers. The purpose of this project is to find out whether project managers can exploit IOP for effective team management. By an exhaustive …

Managing Business Process Transformation Projects Using Contextual Hybrid Agile Methodology, John Tu

Dissertations and Theses

Business and business processes never cease to change, and this is especially true with today’s accelerating pace of changing business environment. Executives and project teams in both traditional and Agile organizations across industries have been increasingly motivated to find a flexible project management methodology that can work well and can be readily customized in the context of each of their own organization.

This thesis seeks to first abstract the concept and practices of the Agile methodology by examining the hallmarks of both traditional and Agile project management through comparison. It then constructs a contextualized model by identifying key characteristics of …

Adopt Agile Methodology For Building Wealth Management Platform Building, Mandar Shripad Kulkarn

Dissertations and Theses

Agile software development is becoming very important software development methodology in the IT world because it is iterative and its agility. This research shows how the agile methodology helps to deploy the project smoothly by saving time and money. This research also shows the benefits of adopting agile than following traditional procedure. The result of the research would help to adopt and implement the agile methodology and would help to achieve the business goals.

Identification Of Right Leadership Style For Agile Teams, Aashik Sekharan

Dissertations and Theses

The purpose of this research is to identify trends within leadership techniques applied in agile projects that lead to project success. Certain motivation and productivity drivers need to be defined in order to understand how to evaluate key project success metrics. My research approach involved reviewing papers that studied theoretical leadership frameworks in decision-making, motivation and information sharing. The methodology applied includes creating a mock project scenario, in which two leadership styles (authoritarian vs. servant) will be tested to understand the relationship between leadership, project performance and team morale. The project will have two team leaders applying the leadership style …

Glossary Of Business Evidence, Paul C. Boyd

MBA Faculty Conference Papers & Journal Articles

No abstract provided.

Agile Adoption In Investment Banks, Jiayin Liang, Suman Shekhar

Dissertations and Theses

Many companies and organizations, regardless of industries, countries, size, and cultures, are in the process of transiting from traditional project management methods to Agile. When it comes to financial industry, today’s investment banks, face more unstable market conditions, faster changes of worldwide politics, economies and technologies, stricter regulations, and greater pressure to meet customers’ requirements and sustain revenue growth. Investment banks are usually full-service global financial institutions, which provide advisory and financing banking services, as well as sales, market making, and research on financial products. Therefore, investment banks are in great need to transform from traditional PM concepts to Agile. …

Impact Of Motivation On Project Teams’ Performance In Information Technology, Ramu Karanam

Dissertations and Theses

Sufficient motivation is a critical ingredient for any organization to derive optimal performances from their workforce. Project teams are an integral part of the efficient conduction of an information and communication technology company’s core operations. This study is dictated towards the evaluation of the main factors that influence the level of motivation portrayed by team members of information technology project teams. Through a comprehensive literature review, the research was able to uncover insightful trends in motivation patterns among project team members that might be useful to project managers. The findings of this research conclude that a project team manager can …

Implementing Agile Lean In Telecom Industry, Swapnil Narvekar

Dissertations and Theses

With the introduction of new technologies, there has been a huge competition in the Telecom industry to maintain the customer base and stay at the top of the competition. In order to retain the customer base, the telecom companies are required to provide a high quality of service to its customers. Agile Lean practices have been implemented in the manufacturing industries for decades and are well known for eliminating waste, reducing the delivery time of the products and services and at the same time enhance the quality of services provided to its customers. This research paper aims to study the …

Relationship Between Leadership Styles And Job Satisfaction In Luxury Retail Project, Cuiping Zhang

Dissertations and Theses

This is a study on the impact of leadership styles on the employee job satisfaction in the luxury retail project management industry. The purpose of conducting this research is to identify the impact of different types of leadership styles on the employee job satisfaction towards the organization. This research examines major leadership styles, which may be summarized as autocratic leadership, democratic leadership laissez-faire leadership, transactional leadership and transformative leadership styles. The proposed research solution for this study is a qualitative correlational study. In this study specially designed questionnaires will be used to collect the primary data from targeting population which …

Scrum In Construction Industry To Improve Project Performance In Design Phase, Yingchen Liu

Dissertations and Theses

As building technologies dramatically developed over the past several decades, construction project delivery methods evolved tremendously. Since the Renaissance, the fields of architecture and construction have been regarded as complex art forms. Today, both disciplines are regarded more as technical fields meant to improve human functional, technological, and practical needs. Therefore, the management of a project plays a more critical role in contemporary construction projects.

Over the several decades, there has been no significant change in the way of construction projects management changes. However, client requirements and expectations are constantly evolving. Because of this disconnect, traditional construction management practices cannot …

Implementing Project Management Principles In Digital Advertising Age, Yuanqing Jiang

Dissertations and Theses

Digital advertising is a rapidly evolving industry in the US, which only has a short history of 20 years. As the demand for brands and advertisers to accurately target their audiences at the right time has increased, projects have been gradually featured as the most critical revenue-generating factor for companies in the advertising industry to survive. The advertising ecosystem, which includes agencies, technology vendors, media partners, brands and publishers, has developed as a complex system which requires efficient project management methodologies to meet the increasing demands of the industry.

This thesis aims to discuss the main problem for a lot …

A Phenomenological Exploration Of Women Entrepreneurs' Attitudes And Views On Establishing A Mentoring Relationship, John Rollins

Doctoral Dissertations and Projects

This qualitative phenomenological study explored the attitudes and views of women entrepreneurs on establishing a mentoring relationship. Despite the stated advantages of establishing a mentoring relationship, including improving entrepreneurs’ chances of business success, organizational growth, and leadership development, over 50% of novice women entrepreneurs do not establish a mentoring relationship. The researcher conducted 22 face-to-face semi-structured interviews with women entrepreneurs in the wedding industry. All participants had a positive attitude towards establishing a mentoring relationship and stated that mentoring would increase novice women entrepreneurs’ chance of business success, organizational growth, and leadership development. Most participants believed a mentor would enhance …

Exploring A Project Management Dilemma: A Case Study Examining The Shortage Of Qualified Project Personnel In A Four-Year Research University, Francine Lyken

Doctoral Dissertations and Projects

Qualified individuals are an essential resource of project teams. A primary goal of the project manager is to ensure appropriate team members are hired to meet project objectives and stakeholder expectations. However, this is not always the case since a shortage of qualified project personnel seldom occurs, and prevents the project from being completed successfully. The project personnel shortage problem is prevalent in a four-year research university as inaccessibility to qualified individuals threatens the project deadline and delivery to sponsors. Research suggested these qualified individuals are recruited to provide scientific and technical expertise to academic projects. They possess knowledge and …

Identification Of Individuals For Directorship Roles: Evaluation Of A University’S Succession Management, Nana Yaw Oppong, Nancy Oduro-Asabere

The Qualitative Report

Identification of potential individuals for leadership roles is a critical aspect of a succession management programme, as other aspects of the programme depend on an effective identification. This study evaluates how the University of Cape Coast (UCC) in Ghana identifies potential non-academic senior members for directorship roles. We collected qualitative data through in-depth interviewing of nine directors at the university. We analysed the data using constant comparison analysis by developing three themes, under each of which we presented similar categories of data. We found that the criteria for identification of potential directors include seniority; both internal and external sources; and …

Innovating Onsite Or Coordinating Online? An Exploration Of How Knowledge Practices Shape The Onsite And Online Collaboration Interplay Across The Lifecycle Of Collaborative Communities, Paula Ungureanu, Carlotta Cochis, Stefano Rodighiero, Fabiola Bertolotti, Elisa Mattarelli, Fabrizio Montanari, Matteo Rinaldini, Anna Chiara Scapolan

Faculty Publications, School of Management

This paper inquires about how collaborative communities configure online and onsite collaboration practices throughout their lifecycle, paying specific attention to how knowledge practices and online-onsite collaboration practices interplay. While previous literature shows that the same online and onsite collaboration practices can be both good and bad for an organization’s ability to generate new knowledge, we show that this insight can be better understood at the light of an organization’s lifecycle. By studying the evolution of a collaborative community of designers, we show that different stages of development afford different types of community structuring, identity processes and knowledge practices, which in …

Experimenting With Innovation In Creative Spaces, Matteo Vignoli, Elisa Mattarelli, Saku Mäkinen

Faculty Publications, School of Management

This special issue is dedicated to the investigation of how people, teams, and organizations collaborate and experiment with innovative practices in different types of creative spaces and the challenges and opportunities they face in such contexts. The six papers of this special issue offer a comprehensive view of creative spaces by providing variegated perspectives, case studies, and evidence on exemplary experimentations within them.

Improving Software Projects With Cloud Computing, Sunil Maddipatla

Dissertations and Theses

As organizations are experiencing regular unforgiving financial conditions, ideas, for example, outsourcing, deft and lean administration, change administration and cost diminishment are always increasing more consideration. This is on the grounds that these ideas are altogether gone for saving money on spending plans and confronting sudden changes. Most recent innovations like cloud computing guarantee to turn IT, that has dependably been seen as a cost focus, into a wellspring of sparing cash and driving adaptability and dexterity to the business. The motivation behind this paper is to first incorporate an arrangement of properties that administer the deftness benefits added to …

Bang For The Buck: Understanding Employee Benefit Allocations And New Venture Survival, Jake G. Messersmith, Pankaj C. Patel, Christopher Crawford

Department of Management: Faculty Publications

Providing employee benefits is costly for new ventures, yet offering such inducements is often essential to developing human capital. While a broad combination of employee benefits could yield synergistic effects, adopting a large number of benefits may not be feasible for resource constrained ventures. To ensure survival, while limiting misallocation of scarce resources towards benefits that have lower returns, entrepreneurs must be selective in choosing the benefits that generate the most ‘bang for the buck’. Our study assesses the effects of employee benefit offerings on venture survival odds. Based on a longitudinal sample of 1012 US-based ventures from the Kauffman …

Testing The Measurement Invariance Of Data From The Utrecht Work Engagement Scale By Generational Cohort For Employees In The Leisure And Hospitality Industry, Greggory Keiffer

Human Resource Development Theses and Dissertations

Group comparison in social science research is a common and informative practice. The establishment of measurement invariance between groups is a statistical prerequisite before making group mean comparisons; however, researchers often do not include measurement invariance assessments before making group comparisons. The current study assessed the measurement invariance for data from the short version of the Utrecht Work Engagement Scale (UWES-9) for the generational cohort groups of Boomers and Millennials within the leisure and hospitality industry. Group equivalency was determined by utilizing propensity score matching before conducting measurement invariance assessments through the confirmatory factor analysis technique. Measurement invariance results between …

Critical Risk Assessment And Management In Pharmaceutical Industry, Abida Zameer

Dissertations and Theses

Background

Proper implementation of principles of project risk management is well known to minimize the impact of threats to any project. However, the determination of critical success factors which threat the success of pharmaceutical projects at baseline are usually uncertain.

Methods

Data was collected using self-administered structured questionnaire generated solely for the purpose of the current research. The questionnaire was administered via e-mail to professionals employed in the pharmaceutical industry located in Boston area using www.surveymonkey.com. The introduction and purpose of the questionnaire was described in the message accompanying the questionnaire.

Results:

Out of the 14 critical success factors listed …

Team Performance And Project Success, Ijeoma Okoronkwo

Dissertations and Theses

Project Teamwork is a worthy objective aimed at accomplishing high level cooperation, productivity and success but often times this is not so. The level of performance applied towards a project work has a direct impact on the project success or failure.

Teams are the basic structure of how project activities and tasks are being organized and managed within companies and organizations. Therefore, the success or the failure of a project depends largely on the overall performance of the teams assigned to the project. This increased attention towards teams has forced many organizations to focus on improving the overall performance of …

Zero Textbook Cost Syllabus For Mgt 4475 (Human Resources Metrics), Soniya Dsouza

Open Educational Resources

The primary focus of this course is to introduce quantitative aspects of various HR functions. This course is designed for those who wish to learn key metrics used in the Human Resources Management field and understand how they impact the business decision making process. The course will provide an overview of HR Metrics and introduce various HR metrics such as time-to-hire, vacancy rate, attrition rate, etc. by using spreadsheets to enrich the learning experience. With various metrics demonstrated using spreadsheets, students will learn how spreadsheets can be created and used for data analysis and interpretation for effective business decisions. Students …

Determining Perceptual Gaps Of Service Quality And Value In Higher Education: A Midwestern Bible College, Benjamin Mcintosh

Doctoral Dissertations and Projects

This doctoral research project examined perceptual gaps of service quality and value in the context of higher education. The researcher performed quantitative analysis of survey data gathered from students at a small, Midwestern Bible college. Students self-selected to participate in this research project and, using class status as an independent variable, were grouped as Freshman, Sophomore, Junior, or Senior. Additionally, based on the literature review, the researcher used the Access variable as the primary determinant of service quality and the Functional Value variable as the primary determinant of value. After an analysis of the data, it was determined that there …

Project Portfolio Management And Its Effect On Organizational Culture Through The Competing Values Framework, Brian Wiersma

Doctoral Dissertations and Projects

Project portfolio management (PPM) is a growing business practice and field of academic study, and is recognized for positively impacting return on investment (ROI), project success, and organizational performance. Despite this growth, there is inconsistent use of PPM, and minimal research examining a connection between PPM and organizational culture. The problem addressed was a lack portfolio management practice established for the allocation of human resources within a group of retail stores located in the Midwest. The purpose of this study was to examine the effect implementing PPM practice into the human resource allocation process has on the organizational culture. Utilizing …

Leader Behaviors For Sustaining The Implementation Of Lean Methodologies In Multi-National Companies: A Qualitative Case Study, Gary Vance

Doctoral Dissertations and Projects

Increasing global competition has led many business leaders to implement Lean methodologies to drive operational improvement and deliver increased customer satisfaction. However, not all business leaders have been successful in sustaining Lean implementation with the majority failing within the first three years. In addition, the challenge related to implementing Lean in multi-national companies is exacerbated by the cultural differences associated with the various business units involved. Recent research has suggested that business leaders who have sustained their Lean implementations have utilized specific behaviors to do so. Therefore, this study explored how leaders of multi-national companies utilized specific behaviors to sustain …