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Full-Text Articles in Management Information Systems
Implementing Enterprise Resource Planning Systems: A Study Of Benefits And Concerns, Y Helio Yang, Nikhil Varaiya, Sherry A. Irwin
Implementing Enterprise Resource Planning Systems: A Study Of Benefits And Concerns, Y Helio Yang, Nikhil Varaiya, Sherry A. Irwin
Journal of International Information Management
In the 1990's information technology and business process re-engtneermg have combined to provide organizations a competitive advantage. Enterprise Resource Planning (ERP) systems were particularly considered examples representing such development. This paper reports the results of a survey on ERF implementation to explore its benefits and concerns. Our results show companies can expect more intrafirm benefits, such as reduced inventory, improved quality, and shortened cycle time, than interfirm benefits from current ERP technology. Existing ERP technology is not yet capable of handling the complexity of the whole supply chain. More supplier relationship management functionalities need to be integrated. Our results also …
Community Banking In The E-Business Era, Peter Southard, Keng Siau
Community Banking In The E-Business Era, Peter Southard, Keng Siau
Journal of International Information Management
This paper reviews how existing and potential uses of Internet technology can generate a competitive advantage for rural community banks. To do so, it offers a framework for analyzing Internet technology investment decisions. Organizations in this segment of the banking industry are often more removed from centers of technology and have traditionally been more conservative in their approaches to information technology (among other things). Banking Associations have developed in the U.S., such as the Independent Bankers Association, to try and help community banks coordinate marketing, legislative, and other issues that they have in common. The use of Internet technology can …
Computer-Supported Collaborative Learning Performance And Satisfaction: A Muiti-Stage Study, Ta-Tao Chuang, Michael Bernard, Shahid I. Ali
Computer-Supported Collaborative Learning Performance And Satisfaction: A Muiti-Stage Study, Ta-Tao Chuang, Michael Bernard, Shahid I. Ali
Journal of International Information Management
Research in computer-supported cooperative learning provides evidence that collaborative technology can enhance learning performance and increase affective experiences in the context of cooperative learning. Most studies, however, have examined the learning performance only during the middle and end of the process. It is not clear how information technology continuously facilitates and improves student performance and learning experience over time. By employing a multidisciplinary approach, the research presented in this article drew research findings in the fields of communication, information systems, and education to examine cooperative learning processes with a continuous, longitudinal study. Based on a descriptive model of computer-supported cooperative …
The Roles Of Computer Self-Efficacy, Outcome Expectancy, And Attribution Theory In Impacting Computer System Use, John W. Henry, Robert W. Stone
The Roles Of Computer Self-Efficacy, Outcome Expectancy, And Attribution Theory In Impacting Computer System Use, John W. Henry, Robert W. Stone
Journal of International Information Management
TJte process by which individuals accept or reject information technologies was theoretically explained in a model employing attributional relationships and computer self-ejficacy and outcome expectancy. The model was empirically tested using structural equations modeling and data collected in afield setting. The results provided partial confiirmation of the theory that attributions to ability, effort, luck, and task difficulty impact information system use mediated by computer self-ejficacy and outcome expectancy. The stable attributions of ability and task difficulty had meaningful impacts on computer self-ejficacy. Similarly, task difficulty had a meaningful impact on outcome expectancy. The unstable attributes of effort and luck demonstrated …
Analyzing And Documenting An Internet Website Using Notecards, Jay M. Lightfoot
Analyzing And Documenting An Internet Website Using Notecards, Jay M. Lightfoot
Journal of International Information Management
Corporate websites are an important component in the world-wide web. The traditional way of creating these websites leads to a variety of structural problems that reduce the effectiveness of the websites. These problems are difficult to locate and correct using the ad hoc analysis methods that currently exist. This paper introduces a new technique to analyze and document websites. The technique uses the NoteCards hypertext environment to build a visual model of the website. The model is semantically rich, dynamically extensible, and allows interactive update. The result of using this technique is a website that is easier to use, easier …
Female Entrepreneur Underperformance: A Puzzle For The Information Age, Sherry Robinson, John Watson
Female Entrepreneur Underperformance: A Puzzle For The Information Age, Sherry Robinson, John Watson
Journal of International Information Management
Women entrepreneurs are a significant and fast-growing force in small business, yet many studies have concluded that their businesses underperfomi men's in terms of sales and size. As both women entrepreneurs and e-commerce become increasingly important parts of the Information Age economy, it is essential to determine if there are differences in success between women- and men-owned businesses, and how those differences, if any, relate to e-commerce. This paper examines the apparent underperformance of women-owned businesses and proposes a number of hypotheses for future research.
Students' Perceptions Of A Course Dedicated Website A Regression Analysis To Predict Its Use, Malini Krishnamurthi
Students' Perceptions Of A Course Dedicated Website A Regression Analysis To Predict Its Use, Malini Krishnamurthi
Journal of International Information Management
There has been an unprecedented surge in the number of web related tools used for course delivery. This paper examined the reasons for students to go to course dedicated websites and the impact these sites have on classroom attendance. An empirical assessment shows that course dedicated websites enhance learning and do not tempt students to turn away from the classroom. A software program called Zlocker which gives students and teachers an opportunity to share a locker in cyberspace was incorporated in the courses that were examined in this study.
A Computer-Based Application For Core Course Outcomes Assessment And Program Continuous Improvement Using An Integrative Business Plan — An Empirical Evaluation, Donald Drost, John Chaney
A Computer-Based Application For Core Course Outcomes Assessment And Program Continuous Improvement Using An Integrative Business Plan — An Empirical Evaluation, Donald Drost, John Chaney
Journal of International Information Management
Outcomes assessment and continuous program improvement has become an increasingly important topic in higher education. ASCSB and governmental bodies often require this type of self-analysis. This paper presents and examines a model of business common core course assessment and improvement using an integrated business plan in the upper division strategic management capstone course. An emphasis is placed demonstrating how computer and information technology is used for instruction and as a means for outcomes assessment. Also, an evaluation of empirical data developed over a one-year period is presented. The manuscript also reflects on some of the problems and issues engendered by …
Taking Payments Online: A Framework For Selection, Binshan Lin, Charlotte Jones
Taking Payments Online: A Framework For Selection, Binshan Lin, Charlotte Jones
Journal of International Information Management
Electronic bill presentment and payment (EBPP) is usually viewed as a "killer application" in e-commerce, which will fundamentally change the way customers receive and pay their bills. While many models exist, there is a dearth of information for determining which model would best fit customer characteristics and needs. This paper examines primary models, customer requirements, bill characteristics, and customer types to develop an exploratory framework for determviing which EBPP model a bill-generating firm should employ.
Enhancing Organizational Performance Via Electronic Customer Relationship Management, Santosh S. Venkatraman
Enhancing Organizational Performance Via Electronic Customer Relationship Management, Santosh S. Venkatraman
Journal of International Information Management
An Electronic Customer Relationship Management system or eCRM helps organizations shift from mass marketing of goods and services to customized marketing of personalized offers. As consumers are constantly getting more technologically savvy and sophisticated, eCRM systems allow businesses to tune-in to their customers' needs and design appropriate personalized marketing campaigns. They not only allow more intelligent customer interactions and responses, but also do it in a cost effective manner. The primary purpose of this paper is to explain the eCRM concept and describe the major organizational benefits of eCRM.
Managerial Information, The Basics, Floyd J. Brock, Gurpreet S. Dhillon
Managerial Information, The Basics, Floyd J. Brock, Gurpreet S. Dhillon
Journal of International Information Management
A problem exists in the defitiition of information, particularly in its application in management. The problem emerges from the inability of academics and practitioners alike to differentiate adequately between data and information. Our failure to comprehend the concept of information casts doubt on the efficacy of analyses and development of information systems. As evidenced in the literature and surveys, this paper presents a collection of differing emphases in definitions of information. It then sifts for the basics and proposes a definition of managerial information.
New Concepts In Password Management, S. E. Kruck, John R. Sciandra, Karen A. Forcht
New Concepts In Password Management, S. E. Kruck, John R. Sciandra, Karen A. Forcht
Journal of International Information Management
Passwords have been used for many years in the security of computer systems. The password mechanism has not changed in recent years and has several inherent security problems. This paper examines several password problems including sniffers, dictionary and brute force attacks. A specific Department of Defense incident is cited to illustrate a method to thwart sniffers followed by several suggestions intended to increase the security of the password process.
A Value-Oriented Model In Technology For Business Personnel, Mabel T. Kung, Dag Naslund
A Value-Oriented Model In Technology For Business Personnel, Mabel T. Kung, Dag Naslund
Journal of International Information Management
In this paper a process-based framework is presented for end-user development of software applications. The paper discusses the changes of the education of systems for general users to design their own systems. Guidelines and people issues identify ways to help traditional users in developing systems computing to be successful.
Decision Support System And Design For Reverse Logistics, Bajis Dodin, Mohsen Elhafsi
Decision Support System And Design For Reverse Logistics, Bajis Dodin, Mohsen Elhafsi
Journal of International Information Management
This paper studies the relative positions of some selected elements in relations to flexibility and cost factors in information system and logistics design settings. Moreover, this study investigates the extent to which organizations can relate, today, to the importance of information technology in logistics and design for reverse logistics in their operational planning and activities. The findings show the degree of their in terest and policies for reverse logistics, and the creation of joint efforts to reduce costs and to increase flexibility.
Describing Intelligent Agent Behaviors, Walt Truszkowski, Jagannathan V. Iyengar, Fred Mills
Describing Intelligent Agent Behaviors, Walt Truszkowski, Jagannathan V. Iyengar, Fred Mills
Journal of International Information Management
The development of new intelligent agents requires an interdisciplinary approach to programming. The initial challenge is to describe the desired agent behaviors and abilities without necessarily committing the agent development project to one particular programming language. What are the appropriate linguistic and logical tools for creating a top level, unambiguous, program-independent, and consistent description of the functions and behaviors of the agent? And how can that description then be translated easily into one of a number of program languages? This article provides a case study of the application of a simple Belief, Desire, and Intention (EDI) first order logic to …
Adapting E-Business To The Undergraduate Entrepreneurship Curriculum In The New Economy: Development Of An E-Husiness Course With A Focus On Field-Based Projects, Peter H. Hackbert
Adapting E-Business To The Undergraduate Entrepreneurship Curriculum In The New Economy: Development Of An E-Husiness Course With A Focus On Field-Based Projects, Peter H. Hackbert
Journal of International Information Management
Organization creation separates entrepreneurship from other disciplines. In today's rapidly growing net economy and ever-changing entrepreneurial environment, discovering the behaviors of individuals who create new organizations, and observing the behaviors or organizational personnel who exploit new market opportunities within existing organizations are the foci of the behavioral school of entrepreneurship. Business schools that adapt curricula to examine the kinds of activities entrepreneurs perform, the information they process, with whom they must work, where, and how frequently may help describe the emerging needs of the current dynamic new economy. The following paper describes the development of an e-business entrepreneurship course with …
User Perceptions Of The Benefits Of Implementing An Erp System: A Case Study, Jaideep Motwani, Dinesh Mirchandani, Victor E. Sower
User Perceptions Of The Benefits Of Implementing An Erp System: A Case Study, Jaideep Motwani, Dinesh Mirchandani, Victor E. Sower
Journal of International Information Management
Given the large time and fitiancial commitment that an ERP project requires and the potential benefits it can offer if successfidly implemented, it is important to understand the factors that facilitate and inhibit the success ofEP,P implementation. By means of a case study of a global energy company, we first examine the factors that facilitate and inhibit the success of their ERP implementation. We draw on the theory of business process change when analyzing the implementation process. Next, we examine the perceptions non-management professional users of the ERP system (who were not members of the ERP implementation team) have of …
An Integrated Spatial Dss For Site Selection For Service Organizations In Developing Countries, Mehdi Beheshtian
An Integrated Spatial Dss For Site Selection For Service Organizations In Developing Countries, Mehdi Beheshtian
Journal of International Information Management
An Integrated Spatial Decision Support System (ISDSS) is developed for finding locations where people can access post offices with minimum travel time between their residences and the post offices and their next destinations. Location-allocation models may be used to determine sites for these transshipment nodes. Due to the nature of traffic and unstructured zoning and all other non-predictable variables, network models may not be applied to find the optimal solution. Instead a gravity model is used to find a solution, which both minimizes the number of post offices and minimizes before-and-after travel times. The result of this system is a …
A Fuzzy Expert System For Small Business Loan Processing, Vipul K. Gupta, Serkan Celtek
A Fuzzy Expert System For Small Business Loan Processing, Vipul K. Gupta, Serkan Celtek
Journal of International Information Management
In recent years, managerial applications of artificial intelligence, especially in the area of financial services, has received considerable attention. In this paper, a fiizzy logic expert system is developed for approvals of small business loans. Previous studies have used non-fuzzv expert systems. But the fuzzification of the variables used in a business loan approval decisionmaking promises more efficient results. Furthermore, another distinct feature of this paper is its focus on small business loans. CubiCalc fuzzy expert system shell is used to develop the expert system. Knowledge acquisition is made using the resources and expertise of a Small Business Development Center. …
Physical Security Models, Philosophies, And Context, Karen A. Forcht, S. E. Kruck
Physical Security Models, Philosophies, And Context, Karen A. Forcht, S. E. Kruck
Journal of International Information Management
This paper presents physical security of a computer facility within the context of a corporate environment. The context is established from several different perspectives. It first presents physical security philosophies and illustrates the philosophies via the Onion and Garlic Models. It defines a process for identifying and describing transition strategies between security levels. Once the models are defined, a Macro View of physical security is presented. This view discusses physical security goals and critical factors such as budget, monitoring and redundancy. With this context established, the Micro View is presented. Its focus is on information technology (IT) facilities that protect …
Information Systems Objectives: Perceptions Of Information Systems Developers Of Different Cultures, Dane K. Peterson, Chung S. Kim
Information Systems Objectives: Perceptions Of Information Systems Developers Of Different Cultures, Dane K. Peterson, Chung S. Kim
Journal of International Information Management
An increasing number of corporations are developing and implementing information sys tems (IS) applications which cross national boundaries and span diverse cultures. As a result of the cultural differences, IS developers in different countries may have very different perceptions regarding the objectives of an IS. In the current study, developers from three countries - Japan, Taiwan, and the United States - rated the importance of eight objectives of a successful IS. The eight objectives are categorized by hierarchical levels, and also as short-term or long-term goals. The results indicated the IS developers viewed objectives at the system and organizational levels …
An Artificial Intelligence Approach To Goal Programming Goal Structure Development Using Ahp, Jagan Iyengar, Mukesh Srivatsava
An Artificial Intelligence Approach To Goal Programming Goal Structure Development Using Ahp, Jagan Iyengar, Mukesh Srivatsava
Journal of International Information Management
An expert system is proposed to help non-operation research users to formulate goal programs. The developmental tool being used is VP-Expert. The proposed expert system will used constraint information to assist users in goal selection. Goal structure will be constructed using a pairwise comparison technique, similar to the AHP approach.
Managing Data Quality In The Health Care Industry: Some Critical Issues, Binshan Lin, Houn-Gee Chan
Managing Data Quality In The Health Care Industry: Some Critical Issues, Binshan Lin, Houn-Gee Chan
Journal of International Information Management
Data quality analysis in health care is a large and ongoing problem. Because the scope oj health care information systems is extremely broad and because most such systems have either a direct or indirect impact on the provision of health care, their quality is a topic of critical importance for information management professionals. Of vital concern is the data flow from the point of patient service delivery to an end point of decision support and analysis of the data derived from the encounter. The historical use of these data, their current uses and how industry dynamics have created a need …
Policing Efficacy: Socioeconomic Destiny Or Effective Information Analysis, Brian D. Lynch
Policing Efficacy: Socioeconomic Destiny Or Effective Information Analysis, Brian D. Lynch
Journal of International Information Management
Tlie efficacy of new policing techniques has called in to question a long held canon of criminologists: that vast social forces (such as poverty, racism and demographics) beyond police control are the primary determinants of criminal activity. A new approach to policing called COMSTAT (computerized analysis of crime statistics) has resulted in a significant reduction in criminal activity within the cities that have adopted it according to FBI Uniform Crime Report data. These results were achieved by quickly identifying and targeting minor social disorders crimes (such as graffiti, loitering, and vandalism) before they lead to major social disorders (such as …
Use Of Replication Technology In A Global Software Development Environment, Bhushan L. Kapoor, Ram Singhania
Use Of Replication Technology In A Global Software Development Environment, Bhushan L. Kapoor, Ram Singhania
Journal of International Information Management
In this article, we have proposed a new global software development support system. Until now, the technological challenges in global software development support have been addressed on a semi-automatic ad hoc basis by Groupware technologies such aS electronic mail, teleconferencing, electronic meetings, calendaring and scheduling, and workflow. These methods are usefid but do not address the issues of site autonomy, and transactional consistency. Our proposed software development support system is based on replication technology. In our system, each software development center has the ability to make additions and modifications. Further, the system also maintains transactional consistency so all sites have …
The Influence Of Dss Types, Decision Style, And Environment On Individual Decision Making, Jagannathan V. Iyengar
The Influence Of Dss Types, Decision Style, And Environment On Individual Decision Making, Jagannathan V. Iyengar
Journal of International Information Management
Cognitive style, measured by Myers-Briggs Type Indicator, was used to categorize decision makers. Information source in the form of different DSS types was provided to help the decision makers make more effective decisions. The research attempted to investigate systematically the effects of cognitive style and DSS usage on the decision maker's perception of risk in the context of capital expansion projects. The research encompassed analysis of behavior under conditions of uncertainty for two values of the cognitive dimension, sensing-intuition (S-N), and use of two types of information sources, data-bases DSS (DBDSS) and model based DSS (MBDSS). The behavior was studied …
The Effect Of Anonymity On Electronic Meetings, Milam Aiken, Carl Rebman
The Effect Of Anonymity On Electronic Meetings, Milam Aiken, Carl Rebman
Journal of International Information Management
The use of anonymity has been attributed to be a major factor in the success of electronic meetings, contributing to greater participation, more and better comments, and higher satisfaction. Several studies have attempted to measure its affect on meetings, but none has investigated non-anonymous, pseudo-anonymous, and anonymous treatments in the same experiment. A study using these three types of groups in electronic meetings to discuss a relatively noncontroversial topic revealed no statistically significant difference in the number of comments generated per person, level of process satisfaction, and other self-perceived measures.
Enterprise Resource Planning: Solutions And Practices, Ephrem Eyob
Enterprise Resource Planning: Solutions And Practices, Ephrem Eyob
Journal of International Information Management
Enterprise-wide integration or Enterprise Resource Planning (ERF) is becoming the mantra of firms and organizations that need to integrate their business processes within the firm and in some instances with other firms such as suppliers when supply chain management is a strategic objective. Without Information Technology (IT) much needed integration of different functional areas would be very difficult, if not impossible, to mesh these seemingly disparate functional areas and processes into a tightly stitched web-like structure that shares business processes information. Integration is creating a leaner, flatter, and meaner company that is more responsive to its environment (Hammer, 1990). This …
E-Commerce: How The Times Have Changed, Jeanne King, Patrick Mcinturff, C.E. Taipe Rohm
E-Commerce: How The Times Have Changed, Jeanne King, Patrick Mcinturff, C.E. Taipe Rohm
Journal of International Information Management
The advent cf E-Commerce and the information age are catalyzing fundamental decision making processes as well as their management. In this article the authors develop a functional definition of information which forms the resource base in evolving decision making activities where uncertainty and short time horizons tend to predominate. The article also makes the case that modem managers will need to be entrepreneurial.
Revisiting Readability Of Management Information Systems Journals, Parviz Partow-Navidad
Revisiting Readability Of Management Information Systems Journals, Parviz Partow-Navidad
Journal of International Information Management
Academicians and practitioners in the Information Systems (IS) use the IS publications to acquire information about the latest developments in the field. Some publications are harder to understand than others and may not be effective if the reader is not capable of fully comprehending the contents. Therefore, of great consequence is the readability of journals in the field. This paper presents results of a survey conducted to determine the readability of information systems journals based on the Flesch-Kincaid Formula.