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Full-Text Articles in Management Information Systems
The Demand For Information Technology Knowledge And Skills: An Exploratory Investigation, Stuart D. Galup, Ronald Dattero, Jim J. Quan
The Demand For Information Technology Knowledge And Skills: An Exploratory Investigation, Stuart D. Galup, Ronald Dattero, Jim J. Quan
Journal of International Information Management
Organizations are always in search of appropriate information technology knowledge and skills to carry out normal business operations. Such demand is directly impacted by the overall economic conditions. During stressful economic times, managers, facing tough budgetary pressure, are farced to examine more thoroughly what knowledge and skills are needed to survive. This paper investigates the desired information technology knowledge and skills that employers are searching for in these turbulent times. We examine the content ofjob advertisements for information technology professionals placed in an online job placement website over a 2 year period, 2001-2002.
Development Of An It Balanced Scorecard, Theophilus B. A. Addo, Chee W. Chow, Kamal M. Haddad
Development Of An It Balanced Scorecard, Theophilus B. A. Addo, Chee W. Chow, Kamal M. Haddad
Journal of International Information Management
There is a generally acknowledged dearth of metrics for effectively measuring organizational performance. This is particularly true of the IT function, whose contribution to a firm's "bottom line" has been frequently called to question. This paper describes the development of a performance measurement tool called the Balanced Scorecard, which can be used to assess IT performance within the cordetU of overall corporate strategy and financial performance. Data for the scorecard was obtained via a sur^'ey of senior IT executives in various organizations. The paper concludes with a set of guidelines for successfully implementing an IT Balanced Scorecard, as well as …
Xml: Gateway For Data Mobility And Universal Connectivity, Emmanuel Uzoma Opara
Xml: Gateway For Data Mobility And Universal Connectivity, Emmanuel Uzoma Opara
Journal of International Information Management
Extensible Markup Language (XML) started as an effort to simplify Generalized Markup Language (SGML), which was the International Organization for Standardization's (ISO) standard for defining data vocabularies. This study investigates XML technology as a substitute to SGML that would be Web friendly, and easy to learn and use while supporting a variety of applications for faster and more efficient data mobility on the Web. It describes several compelling reasons why XML is a useful technology for representing structured data mobility. XML is a markup language used for data structure in a textual form. A specific goal of XML is to …
Examining The Benefits Of Project Management Professional (Pmp) Certification For Is Project Managers And Organizations, Robert C. Mahaney, Bertie M. Greer
Examining The Benefits Of Project Management Professional (Pmp) Certification For Is Project Managers And Organizations, Robert C. Mahaney, Bertie M. Greer
Journal of International Information Management
The project management professional (PMP) certification has gained a positive reputation among project managers as well as with HR managers and recruiters. However, the organizational benefits are untested. This paper examines the business value of PMP certification. The three questions this study investigates are, "What value does certification give project managers?" "What value does certification give organizations? " and "How can organizations encourage project managers to pursue certification?" Content analysis of transcripts from twenty-five structured interviews identified several reasons businesses should encourage their project managers to pursue PMP certification, but many of the benefits are not easily quantified.
An Examination Of The Relationship Between Digital Divide And Economic Freedom: An International Perspective, Ravi Nath, N.R. Vasudeva Murthy
An Examination Of The Relationship Between Digital Divide And Economic Freedom: An International Perspective, Ravi Nath, N.R. Vasudeva Murthy
Journal of International Information Management
Due to various economic, political and social reasons, the Internet usage remains relatively Iom> in many countries around the world. The difference in access to new information technologies and the Internet among countries, is known as the "digital divide." This is a significant economic phenomenon that warrants the attention of analysts and policy makers. Furthermore, since information technologies and the Internet have proven to be key drivers for economic growth and global trade, many nations are in danger of being marginalized. This paper examines the relationship between economic freedom as indicated by the Economic Freedom Index (EFI), proposed by Beach …
The Development Of A Business Rules Engine: A Condition-Action Rule Algorithm For Finite Static Lists, Terri D. Giddens, Kevin E. Gaasch
The Development Of A Business Rules Engine: A Condition-Action Rule Algorithm For Finite Static Lists, Terri D. Giddens, Kevin E. Gaasch
Journal of International Information Management
An on-going theme in Information Systems research is the methods by which business rules are gathered and implemented. Additionally, many efforts have been made to develop reusable algorithms for processing business rules to reduce system development, testing, and maintenance time. The objective of this paper is to present a reusable algorithm for condition-action rules that are applied to finite static lists. More importantly, the algorithm is generalized for complex rules that are complicated by differences in user authorizations and other dependencies.
Perceptions Of Unsolicited Electronic Mail Or Spam, Jack T. Marchewka, Chang Liu, Charles G. Peterson
Perceptions Of Unsolicited Electronic Mail Or Spam, Jack T. Marchewka, Chang Liu, Charles G. Peterson
Journal of International Information Management
The proliferation of unsolicited electronic mail or spam is becoming a global concern for many organizations. This paper explores perceptions of unsolicited email, its impact on personal productivity, the question of whether spam is an invasion of privacy, the perceived need to control spam, and the effectiveness of unsolicited email. The results clearly show that while the respondents find spam annoying, they spend very little time in dealing with it. Although the respondents express the need to control spam, they do not believe that governmental control is the solution, but rather that Internet Service Providers and organizations should take the …
Salaries Of Information Technology Managers; A Trend Analysis, Kai S. Koong, Lui C. Liu, Richard Fowler
Salaries Of Information Technology Managers; A Trend Analysis, Kai S. Koong, Lui C. Liu, Richard Fowler
Journal of International Information Management
During the economic boom of the last decade, companies and organizations have to offer lucrative salaries and a wide variety of incentive programs to attract and to retain highly skilled IT workers. While it is true that the economic downturn has affected the dramatic rise in salary trends, determining the worth of an employee as measured by wages will always remain a critical management issue. History has shown that irrespective of economic conditions, salaries will continue to rise. As the economy recovers and given the projected mass exodus of governmental information technology workers in the coming years, managers will need …
The Virtual Organizing Process—A Critical Tool For Enterprise Competitiveness In The Information Era, Wu F, Chu Lk, Li Hz, Han Xm, Sculli D
The Virtual Organizing Process—A Critical Tool For Enterprise Competitiveness In The Information Era, Wu F, Chu Lk, Li Hz, Han Xm, Sculli D
Journal of International Information Management
The term virtual enterprise has generated considerable confusion because of its rather liberal interpretation. This paper argues that the successful establishment of a virtual enterprise is mainly dependent on the virtual organizing processes of an enterprise's strategies ( VOPES), rather than on the actual manifested transformation of the whole into a single virtual organization. A three-dimensional dynamic framework for VOPES is presented, with the aim of providing a coherent model for positioning the various virtual organizing strategies, and at the same time giving VOPES dynamic tendencies towards market negotiation, co-operation, co-ordination and collaboration. To achieve a competitive advantage, the top …
A Study Of .Net Framework, Sml Wev Services And Supply Chain Management, Huei Lee, Vance Etnyre, Kuo Lane Chen
A Study Of .Net Framework, Sml Wev Services And Supply Chain Management, Huei Lee, Vance Etnyre, Kuo Lane Chen
Journal of International Information Management
The. primary purpose of this paper is to explore Microsoft's platform - .Net, Web services, and XML for supply chain management. The following topics are studied: 1) The development of scripting languages for a supply chain management application; 2) The use of XML to enhance compatibility of the scripted applications; and 3) The implementation issues of Microsoft .Net platform. To answer the research questions, a technique similar to content analysis is used in this study. Seventeen case studies regarding the implementation of the .Net Web Services are examined.
Electronic Data Interchange: If A Perspective From Taiwan, Mary C. Jones, Ronald L. Berry, Catherina Yi-Fang Ku
Electronic Data Interchange: If A Perspective From Taiwan, Mary C. Jones, Ronald L. Berry, Catherina Yi-Fang Ku
Journal of International Information Management
This study presents findings about perceptions and use of Electronic Data Interchange (EDI) in Taiwan. It was undertaken to help build a framework within which to better understand EDI in a global setting. Findings indicate that there are differences and similarities between perceptions and use of EDI in Taiwan and what we know about EDI use in Western cultures. Possible explanations are offered for these findings. Several research questions arise out of the findings that can guide future research about EDI in a variety of cultures, and sets of propositions for each research question are suggested.
V/Hat Have Happened To Export Intermediaries?, Lee Li
V/Hat Have Happened To Export Intermediaries?, Lee Li
Journal of International Information Management
The Internet has changed significantly business operation across national borders. However, existing literature about its impacts on export channels remains limited. This inductive study explored the Internet's impacts on the relations between 13 Chinese manufacturers and their export intermediaries in Canada. Findings from this study suggest that export intermediaries that provide financing and credit, intensive after-sales services, and important distribution infrastructure survive the Internet while those that offer traditional market-sensing and customer-linking services can hardly survive the Internet.
Vendor And Professional Certification Where Is It Headed?, Garry L. White, James R. Cook
Vendor And Professional Certification Where Is It Headed?, Garry L. White, James R. Cook
Journal of International Information Management
Trade journals and magazines define three categories of computer certification: "professional, " industry, " and "vendor. " The purpose of this study was to compare Information Systems IS) professionals' value of professional and vendor certification types in relation to technical and management positions in IS. It appears that IS professionals value both certification types equally when not considering job position. Findings suggest technical and managerial IS professionals value the two types of certifications differently when job position is considered. Future research is warranted to determine why the respondents considered these two certifications differently for both technical (programmers and analysts) and …
An Empirical Model Of Price And Quality Effects Of E-Commerce, Scott E. Sampson, Kendall Hulet
An Empirical Model Of Price And Quality Effects Of E-Commerce, Scott E. Sampson, Kendall Hulet
Journal of International Information Management
During the e-Commerce boom of the late 1990s it was predicted that the Internet would have a significant impact on prices of various goods and services. Whether the net impact would he p ositive or negative was harder to forecast, there being opposing effects. We develop a model that describes some of those effects, including information asymmetry, search costs, price dispersion, trust premiums, and convenience premiums. The model is discussed, and a major portion is statistically tested with empirical data. As an exploratory gesture, the model is extended to consider product quality effects of online shopping. The final section concludes …
Supplier Selection Problem: Methodology Literature Review, M. Khurrum S. Bhutta
Supplier Selection Problem: Methodology Literature Review, M. Khurrum S. Bhutta
Journal of International Information Management
Supplier selection and evaluation has attracted serious research attention at both the academic and the practitioner levels. In this paper, an attempt is made to review the status of methodology literature in supplier selection. A total of 154 papers from 68 refereed journals were selected and reviewed. This paper provides insights to the literature by considering the breakdown of journals that have published research in this area, by classifying the literature into various categories and considering the various methods/techniques suggested in the literature. Eased on the review, avenues for further research are also discussed.
Seleclting Middleware For N-Tier Applications, Thomas Sandman, Timothy Riley
Seleclting Middleware For N-Tier Applications, Thomas Sandman, Timothy Riley
Journal of International Information Management
This paper describes middleware for n-tier architecture, describes how this middleware is meeting the unique demands of Internet applications and e-commerce, and suggests selection guidelines to assist business managers in choosing appropriate types of middleware for n-tier systems that will meet their internet needs. Different types of middleware provide the functionality for addressing many distinct and disparate problems arising from the distributed processing associated with n-tier systems. This paper associates the type of middleware with the nature of the system being developed.
An Artificial Neural Network Approach To Learning From Factory Performance In A Kanban-Based System, Barry A. Wray, Ina S. Markham, Richard G. Mathieu
An Artificial Neural Network Approach To Learning From Factory Performance In A Kanban-Based System, Barry A. Wray, Ina S. Markham, Richard G. Mathieu
Journal of International Information Management
Many Just-In-Time (JIT) manufacturing environments generate operational data reflecting both efficient and inefficient factory performance. Frequently data for inefficient performance is lost or discarded for fear of replicating poor performance. The purpose of this paper is two fold. First, historical JIT shop data is analyzed using a genetic algorithm (GA) to determine which shop factors are important determinants offactory performance. Second, subsequent to these important factors being identified by a GA, an artificial neural network (ANN) is used to learn the relationships between these factors and factory performance. The ANN can then be used to predict factory performance for future …
Tam: The Moderating Effect Of Gender On Online Shopping, Xiaoni Zhang, Victor R. Prybutok
Tam: The Moderating Effect Of Gender On Online Shopping, Xiaoni Zhang, Victor R. Prybutok
Journal of International Information Management
In this study we applied Technology Acceptance Model (TAM) to address consumers' online purchasing intentions and examine the effect of gender as a moderating variable on purchase intention. Six hypotheses were proposed based on our research model. We validate TAM in an ecommerce environment using two split data sets one containing females and the other males. Structural equation modelling and t tests were performed to test the hypotheses. The results show that gender is an important moderating variable in online commerce. Understanding the differences between males and females provides practitioners with better understanding of the behaviour of consumers on the …
Implementation Of Simulation Software Packages For Healthcare Scheduling, Sang M. Lee, Arben A. Asllani
Implementation Of Simulation Software Packages For Healthcare Scheduling, Sang M. Lee, Arben A. Asllani
Journal of International Information Management
Simulation methodology is considered an effective decision making tool in the process of patient scheduling in healthcare centers. In spite of the large number of simulation software packages that are commercially available, operation researches still are facing difficulties to implement simulation models in healthcare centers. In many cases, healthcare schedulers must spend extra efforts trying to mold scheduling requirements to conform to the features of the package. In this paper, we offer a systematic approach that can be used by practitioners to successfully adopt the available software simulation packages, develop simulation models, and transform their findings into practical scheduling rules. …
Mining The Fx Electronic Inter-Dealer Market, Melody Lo, Chang T. Hsieh
Mining The Fx Electronic Inter-Dealer Market, Melody Lo, Chang T. Hsieh
Journal of International Information Management
This paper examines the feasibility of applying data mining techniques to testing market efficiency hypothesis using a high frequency, up to one thousand of a second, electronic brokerage data. Results suggest the existence of a pattern of negative autocorrelation in returns of DEM/USD over relative short lags (less than 40 seconds). However, this pattern is not feasible by two reasons: (1) the structure of autocorrelation pattern is inconsistent and changes too rapidly (2) the largest potential speculative profit is smaller than the regulated tick size. These results indicate that dealers have engaged in any potential profitable speculations based on past …
Knowledge Management: The Role Of Epss, Denise Johnson Mcmanus, Charles A. Snyder
Knowledge Management: The Role Of Epss, Denise Johnson Mcmanus, Charles A. Snyder
Journal of International Information Management
Knowledge Management (KM) has become a key business strategy. KM involves the systematic mapping, harvesting, storing, sharing, maintaining, and refreshing knowledge from many sources. An Electronic Performance Support System (EPSS) can perform an essential role of encapsulating and delivering knowledge at the time needed. Expanding globalization and reliance on distributed knowledge means that the EPSS delivered via networks should have a high priority. We present an argument to show the linkage between components of a KM system and EPSS. The approach involves the creation of software that is designed to assist decisionmakers and performers while they accomplish organizational processes.
All Integrated Model For Improving Security Management In The E-Commerce Environment, Hossein Bidgoli
All Integrated Model For Improving Security Management In The E-Commerce Environment, Hossein Bidgoli
Journal of International Information Management
Security issues and threats in the e-commerce environment are varied and can be caused intentionally and unintentionally by insiders and outsiders. Many experts believe that insiders create the majority of the security threats and issues. Security issues and threats related to ecommerce environment can be categorized as controllable, partially controllable and uncontrollable. This article presents an integrated model that identifies various security issues and threats in the e-commerce environment and then offers a comprehensive e-commerce security plan. The integrated model includes six steps: identification of basic e-commerce security safeguards, identification of e-commerce general security threats, identification of intentional e-commerce threats, …
Software Project Process Management Maturity And Project Performance: An Examination Of Taiwan's Software Companies, Melody Wu, Hsin-Ginn Hwang, Houn-Gee Chen, James J. Jiang
Software Project Process Management Maturity And Project Performance: An Examination Of Taiwan's Software Companies, Melody Wu, Hsin-Ginn Hwang, Houn-Gee Chen, James J. Jiang
Journal of International Information Management
Researchers and practitioners argue that an inadequate software development process is one critical factor accounting for high project failure rates. a result, the Capability Maturity Model (CMM) was introduced by the Software Engineering Institute as a guideline for advancing project maturity and improving the odds of project success. To investigate the effectiveness of applying the principles of the CMM, a survey was conducted of 196 Information System managers in Taiwan. The results indicate that a more mature software development process reduces the extent of certain risks experienced during the project development and enables better project performance. Managerial implications regarding the …
Death Of An Expert System: A Case Study Of Success And Failure, Richard G. Vedder, Thomas P. Van Dyke, Victor R. Prybutok
Death Of An Expert System: A Case Study Of Success And Failure, Richard G. Vedder, Thomas P. Van Dyke, Victor R. Prybutok
Journal of International Information Management
A decision team composed of managers and staff experts at Mary Kay Cosmetics develops packaging for new and revised products as well as sets their prices. However, the potential for costly errors in the decision-making process motivated this group to pursue development of an expert system (ES) to assist with the problem. The ES performed so well that it changed the organization's behavior—the group ceased to meet for the purpose of developing the packaging but instead gathered just to confirm and approve the expert system's solution. Despite the clear benefits associated with using an ES approach, the group stopped using …
Benefits From It Support In Networked Value Shops, Petter Gottschalk
Benefits From It Support In Networked Value Shops, Petter Gottschalk
Journal of International Information Management
For a long time, the value chain was the only value configuration known to managers. Recently, two alternative value configurations have been identified: value shop and value network. Law firms are typical value shops. This research investigated benefits perceived from the use of the network among Eurojuris law firms in Norway. Benefit concepts were derived from value shop activities, knowledge categories and knowledge levels. A survey was conducted, and survey results indicate that lawyers in the value shop activities of problem solving, choice, control and evaluation perceive benefits when they get access to knowledge at an advanced level.
An Examination Of Web-Based Application Development Skills By Industry Professionals: A Pilot Study, Kenneth Sousa, Shaw K. Chen, Maling Ebrahimpour, Kenneth Fougere
An Examination Of Web-Based Application Development Skills By Industry Professionals: A Pilot Study, Kenneth Sousa, Shaw K. Chen, Maling Ebrahimpour, Kenneth Fougere
Journal of International Information Management
The development of web-based, electronic commerce software has grown significantly in recent years. These software development applications have challenged information technology departments in business organizations to implement mission critical, strategic applications for their organization. That in turn creates a significant demand for the technology personnel to support the development process. This research conducts a pilot survey of industry professionals to determine the necessary skills and training required of an undergraduate computer information systems professional seeking an entry-level position in a web-based application development environment. Respondents were asked to provide their opinion relating to the market importance and student competency for …
Analysis Of Factors Affecting E-Supply Chain Performances, Frederica Cucchiella, Luciano Fratoocchi, Pacifico Marcello Pelagagge, Frederica Scacchia
Analysis Of Factors Affecting E-Supply Chain Performances, Frederica Cucchiella, Luciano Fratoocchi, Pacifico Marcello Pelagagge, Frederica Scacchia
Journal of International Information Management
The relevance of supply chain (SC) behaviour is continuously increasing, especially with respect to companies adopting e-commerce strategies. Although the huge number of works on this topic, an integrated approach to design and implement effective electronic supply chain (e-SC) - that is supply chain (SC) in which business actors are connected via Internet technologies - is still not available. In order to contribute towards the definition of an integrated and comprehensive framework for e-SC analysis and design, in this paper factors affecting e-SC performances are investigated, including organization, management and control.
Analyzing Behavior Patterns Of Internet Consumers Through Database Integration, Sally Rao, Jeretta Horn Nord, G. Daryl Nord
Analyzing Behavior Patterns Of Internet Consumers Through Database Integration, Sally Rao, Jeretta Horn Nord, G. Daryl Nord
Journal of International Information Management
A question facing contemporary entrepreneurs is: How can Electronic Commerce be used to exploit business opportunities now available through highly efficient electronic markets? This study aims to answer that question. Although the Internet is increasingly being adopted to market products and services, little academic attention has been paid to its linkages with database technology. This research used focus groups and convergent interviews to develop a framework illustrating how firms use the Internet and database technology for strategic advantage. Results revealed that integration of Internet and database marketing enhances the effectiveness of EC's potential, offering such benefits as increased accuracy and …
Does The Internet Improve Business? An Empirical Inquiry Into The Perceived Strategic Value And Contribution Of The Internet, Chang E. Koh, Hyonsong Chong
Does The Internet Improve Business? An Empirical Inquiry Into The Perceived Strategic Value And Contribution Of The Internet, Chang E. Koh, Hyonsong Chong
Journal of International Information Management
The Internet has become an indispensable tool for business. While it is generally presumed that the Internet can provide a competitive edge over competition, no substantive empirical evidence linking the Internet to organizational performance has been presented. This study empirically tests the connection between the use of the Internet and the perceived strategic importance of the Internet and its contribution to business using LISREL confirmatory factor analysis. The findings of this study suggest that management's strategic emphasis on the Internet affect the diffusion of Internet technology in an organization and these two factors collectively improve business performance.
Using The Sayre Model To Analyze Internet Privacy, Richard V. Mccarthy, Jay E. Aronson
Using The Sayre Model To Analyze Internet Privacy, Richard V. Mccarthy, Jay E. Aronson
Journal of International Information Management
The Internet continues to evolve as a transportal of electronic commerce. It has penetrated into every facet of organizational life, from the ordering of commodity goods to providing a means to speed the recording and payment of federal income taxes. Internet usage continues to expand rapidly, surfacing issues in its wake that must be managed in order for it to ensure that it is viable as a long-term strategic tool for government and industry. To bridge the legal gap that has emerged as a result of the dynamic growth of the Internet, the United States Congress has acted to begin …