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Full-Text Articles in Management Information Systems
Voice User Interfaces (Vuis) Emerge, Brian D. Lynch
Voice User Interfaces (Vuis) Emerge, Brian D. Lynch
Journal of International Information Management
Human beings use speech as the primary means of communication. Therefore, voice user interfaces (VUIs) represent a natural way for people to interact with computers (Fournier, 1996; Hyde, 1979; Teja and Gonnella, 1983; Witten 1982). Voice input facilitates a much higher computer input rate than keyboard or mouse driven input. Voice output permits computer generated output in devices when output screens are not available (e.g., most phones) or in situations where the user's eyes are busy elsewhere (e.g., driving a car, assembling a product, etc.). Thus, VUIs are viewed as the logical next generation in computer interfaces. Forecasts call for …
Application Of Geographical Information Systems, J. V. Iyengar
Application Of Geographical Information Systems, J. V. Iyengar
Journal of International Information Management
Natural resources and environmental management of military lands is becoming increasingly complex and diverse. As military missions change and new equipment is fielded out training lands become increasingly more restricted due to environmental, logistical, and financial constraints. We must become better stewards of the land if we are going to continue to train troops to meet the next mission. GIS is a powerful tool for military trainers, environmentalists, and natural resource planners. This paper will discuss the applications of GIS in military training and environmental/ natural resources management. It will also discuss the use of map layers in the analysis …
Management Of Information Technology In Swedish Firms: An Empirical Study, Esmail S. Sangari, Melvin R. Mattson, Hooshang M. Beheshti
Management Of Information Technology In Swedish Firms: An Empirical Study, Esmail S. Sangari, Melvin R. Mattson, Hooshang M. Beheshti
Journal of International Information Management
This study examines the role and the involvement of management in information technology acquisition, planning, and development. The results indicate that top management plays a major role in setting the overall information technology policies. In addition, the Chief Information Officer (CIO) plays a crucial role in the merger of information strategy and corporate strategy. The result also indicates that user's satisfaction is considered to be the most important r factor for justification of information technology acquisition.
A Group Decision Support System Idea Consolidation Tool, Chittibabu Govindarajulu, Milan Aiken, Weigi Li
A Group Decision Support System Idea Consolidation Tool, Chittibabu Govindarajulu, Milan Aiken, Weigi Li
Journal of International Information Management
Manual consolidation of ideas generated in a Group Decision Support System meeting can be a lengthy, inaccurate, and dissatisfying process. The objective of this paper is to demonstrate how an automatic idea consolidation program can reduce the time needed by group members to aggregate comments, inaccuracies of these comment groupings, and dissatisfaction with the comment consolidation process. A case study comparing the program's results with those of two human subjects shows a time savings of 98.8%. Although the computer's comment groupings were not identical with those of the subjects, they were logically consistent.
Solver: A Productivity Tool Used In The Context Of Spreadsheet Analysis, Richard Lebsack
Solver: A Productivity Tool Used In The Context Of Spreadsheet Analysis, Richard Lebsack
Journal of International Information Management
Computers can enhance the decision-making capability of a manager. This may involve software programs readily available for the personal computer or programs especially customized for a particular company's purposes. This article reviews examples of both and focuses on Solver, an add-on for Excel or 1-2-3 97. Solver enables a manager to manipulate available resources to meet productivity needs. This may involve a specific goal such as maximization of profit or minimization of cost. But it might also involve several goals that can be prioritized. Three models are presented and results from the program are illustrated. With this tool and a …
Use Of Gdss And Training Of Group Members To Improve Decision-Making: An Empirical Study, Edward T. Chen, Sumit Sicrar, Hsin-Ginn Hwang
Use Of Gdss And Training Of Group Members To Improve Decision-Making: An Empirical Study, Edward T. Chen, Sumit Sicrar, Hsin-Ginn Hwang
Journal of International Information Management
Using Group Decision Support Systems (GDSS) to enhance group work has been emphasized in several GDSS studies. Despite the volume of accumulated research, little attention has been paid to investigating the member training effects on group performance. Member training includes group task management techniques, such as constructive attitudes toward group task and decision-making by consensus. This empirical study evaluated the effects of using a GDSS and member training on group performance. The experiment found that groups with member training had better decision quality and GDSS groups demonstrated better decision quality.
Internet In The Healthcare Industry: Infrastructure Issues, Binshan Lin, Chang-Tseh Hsieh
Internet In The Healthcare Industry: Infrastructure Issues, Binshan Lin, Chang-Tseh Hsieh
Journal of International Information Management
Health care has long been known as afield that embraces and exploits new information technology, and. this trend shows no signs of slowing down. The healthcare industry is likely to be one of the largest beneficiaries of the Internet technology. This paper addresses four critical infrastructure issues: technological infrastructure, intranet development, financial infrastructure, and quality concerns. Service opportunities and practical problems are discussed that will provide managerial implications in health care and future research opportunities.
Quality Function Deployment In Management Information Systems, Ephrem Eyob
Quality Function Deployment In Management Information Systems, Ephrem Eyob
Journal of International Information Management
This paper utilizes QFD concepts as a structured approach in integrating the customer's voice in the development of software and hardware products. QFD's emphasis is a team approach to problem solving by various functional areas of a company to develop information technology tools by improving communication, product development, and measurements of end products.
End User Perception And Software Quality Assessment, K L. Nance, M Strohmaier
End User Perception And Software Quality Assessment, K L. Nance, M Strohmaier
Journal of International Information Management
The topic of software quality assessment is at the forefront of the software engineering movement. Many models of organization and quality control exist which serve to foster software quality and reliability (Bloom, McPheters & Tsiang, 1973; Brandl, 1990; Comer, 1988; Dunn, 1990; Kaplan, Clark & Tang, 1994; Livson, 1988; Musa, lannino & Okumoto, 1987). Some models now consider the software engineering project team and end users, but most still treat them as static contributors to the system. Major factors often ignored in most conventional models include the cybernetics of the process, and human factors which have a significant impact on …
Computer Supported Strategic Management, Karen L. Fowler, Donna M. Scott
Computer Supported Strategic Management, Karen L. Fowler, Donna M. Scott
Journal of International Information Management
This paper presents an overview of the essential components of effective strategic management and a detailed description of the methodology for leading an organization through the strategic management process. This process can be extremely time consuming and can easily fall victim to "pep rally" thinking, rather than producing useful critical evaluation.The authors have successfully used GroupSystems software, one of a limited number of software products designed to support meetings, to significantly reduce the amoimt of time required for meetings and to improve the level of independent, unbiased input from participants. The parallel processing afforded by the software typically reduced meeting …
Maturity Model Linkages Between Software Development Teams, Users And Quality, Eugene G. Mcguire
Maturity Model Linkages Between Software Development Teams, Users And Quality, Eugene G. Mcguire
Journal of International Information Management
Information Systems literature has shown clear linkages between the selection of software development methodologies, the actions of software development teams, overall product quality, and user satisfaction. Rarely are these linkages emphasized, however, in current research on process improvement. This paper examines the convergence of these areas and discusses current research designed to further explore these linkages within the Capability Maturity Model (CMM) framework.
Group Impacts Using Four Meeting Facilitation Techniques, Milam Aiken, Khalid Aljumaih, Brian Reithel, Sumali Conlon
Group Impacts Using Four Meeting Facilitation Techniques, Milam Aiken, Khalid Aljumaih, Brian Reithel, Sumali Conlon
Journal of International Information Management
Many studies have investigated the effects of various meeting facilitation techniques on groups, but few have directly compared the effects of different electronic techniques on group interaction. In fact, the vast majority of research in the area of electronic meeting support has used only two techniques: verbal brainstorming and electronic individual poolwriting. This paper describes an experiment involving four groups of 35 undergraduate students each using electronic individual poolwriting, electronic gallery writing, verbal brainstorming, and manual individual poolwriting. Results show that groups using the two electronic techniques were more satisfied and productive and experienced less production blocking and evaluation apprehension. …
A Comparison Of Performance And Satisfaction Between Two Types Of Group Decision Support Systems, Mahesh Vanjani, Milam Aiken, Joseph Paolillo
A Comparison Of Performance And Satisfaction Between Two Types Of Group Decision Support Systems, Mahesh Vanjani, Milam Aiken, Joseph Paolillo
Journal of International Information Management
Group Decision Support Systems (GDSSs) and other electronic meeting technologies have been developed to support or replace traditional, verbal meetings. While extensive research has been conducted regarding the impact of these systems on the group decision making process, the vast majority of these studies have focused on groups meeting fact-to-face in one room. This paper focuses on how group members perform when distributed as non-proximate sub-groups (virtual legislative sessions) as compared to proximate, face-to-face groups (synchronous legislative sessions). Experiments involving 12 groups of 10 members each showed that there were few significant differences in productivity and satisfaction between the two …
Information Revolution: Impact Of Technology On Global Workforce, Kamlesh T. Mehta, Vivek Shah
Information Revolution: Impact Of Technology On Global Workforce, Kamlesh T. Mehta, Vivek Shah
Journal of International Information Management
This paper explores the promises and perils of the Information Revolution and addresses the complex issues such as global labor force, impact of technology on both industrialized and third-world countries. The paper discusses the beneficiaries and losers of the information revolution and an outlook for global employment in the 21st century.
Computer Crimes: Taxonomy And Prevention Strategies, Santosh S. Venkatraman
Computer Crimes: Taxonomy And Prevention Strategies, Santosh S. Venkatraman
Journal of International Information Management
Computer and communications networks have greatly enhanced the effectiveness and efficiencies of organizations. They have, however, also created an opportunity for computer criminals. Computer crimes are committed for many reasons: 1) revenge by disgruntled employees, 2) desire for a challenge, 3) to cause mischief, and 4) money. In order to better understand the nature of computer crimes, a comprehensive taxonomy of computer crimes is developed in this paper. Strategies to effectively combat the various computer crimes are then presented. It is hoped that the information provided in this paper makes the readers more knowledgeable on this important topic and motivates …
Information Systems Education— A National Evaluation Of A Curriculum Model For End-User Computing Support, C Steven Hunt, Charles M. Ray, Scott Eckholdt
Information Systems Education— A National Evaluation Of A Curriculum Model For End-User Computing Support, C Steven Hunt, Charles M. Ray, Scott Eckholdt
Journal of International Information Management
This research represents an evaluation of a curriculum model by a national sample of information systems professionals. The Curriculum Model for Organizational and End-User Information Systems (OEIS) is a guide for educators planning programs that prepare four-year college students for entry-level positions that support end-user computing. It stresses end-user information technology and human factors, business process redesign, communication, and end-user training. A national sample of Association for Systems Management members evaluated the model's sixty objectives. All sixty objectives, as measured by the aggregate rating and the mean ratings of individual objectives, were considered important. More than two-thirds of them were …
Preparing For A Change: A Planning Framework For Business Process Reengineering, Chung Kim, Heidi Perreault
Preparing For A Change: A Planning Framework For Business Process Reengineering, Chung Kim, Heidi Perreault
Journal of International Information Management
Business Process Reeingineering (BPR) projects offer organizations a means for improving their business processes. The high failure rate associated with BPR projects points to the need to have detailed plans designed prior to introducing change. This article provides a planning framework modeled on Lewin's three-stage change model. The framework incorporates both social and technical aspects of the project. The framework presented is a comprehensive planning process. It presents a guideline for establishing a solid foundation prior to implementing change. Although good planning cannot guarantee success, success without planning is impossible.
The Cultural And Political Influences On It Diffusion In The People's Republic Of China, Jack T. Marchewka, Qiong Wu
The Cultural And Political Influences On It Diffusion In The People's Republic Of China, Jack T. Marchewka, Qiong Wu
Journal of International Information Management
This paper investigates how political and cultural influences impact the diffusion and use of information technology (IT) in the People's Republic of China. Five separate interviews were conducted with individuals in five state-owned businesses. Based upon our interviews, it appears that the role and use of information technology in these organizations depends largely upon societal spectrums such as politics, culture, economic status, and the educational levels of the employees.
Factorial Management Of Global Information Systems, Long O. Anyanwu
Factorial Management Of Global Information Systems, Long O. Anyanwu
Journal of International Information Management
The growth of worldwide competition and expansion of business markets especially in Eastern Europe and the third world have triggered several formidable problems for the global information systems (GIS) manager. Numerous multinational corporations have failed to meet their objectives beyond their national borders. This study identifies the major recurrent problems and critical influencing factors, discusses their symptomatic characteristics and impacts on the corporate business and information systems management, streamlines appropriate recommendations for combating each problem, and finally, develops a matrix of factors, characteristics, domain classifications, and suggested recommendations for easy reference for managers.
The Object-Oriented Paradigm As An Implementation Of Systems Theory In Is, William A. Newman, Anthony R. Hendrickson
The Object-Oriented Paradigm As An Implementation Of Systems Theory In Is, William A. Newman, Anthony R. Hendrickson
Journal of International Information Management
Classical General Systems Theory (GST) is rich with fundamental concepts relating to the explanation of how systems behave and operate. The new concept of object-oriented techniques and methodologies was found to be closely aligned with most of the fundamental theories of GST. This article presents these alignments and similarities and clearly shows that object-oriented techniques provide a better fit to GST than older design methodologies.
Towards A Framework For Communication Media Implementation: Information Richness And Critical Mass As Complementary Theories, Tony Coulson
Towards A Framework For Communication Media Implementation: Information Richness And Critical Mass As Complementary Theories, Tony Coulson
Journal of International Information Management
The rapid evolution of communication technology creates confusion for many businesses in deciding which technologies fit the organization. While technologies such as electronic mail, group decision support systems, and video conferencing are mature and readily available, a problem exists in determining how well such media will work within a particular organization. This review examines case examples and research of communication media implementation within the framework of two theories, critical mass and information richness. Examples of using electronic mail, video conferencing, and group decision support systems are used to illustrate how a framework combining the two theories may be executed. The …
The Nintendo Generation Comes Of Age: The Technologist Of The Future, C.E. Taipe Rohm Iii, Pat Mcinturff, C.E. Taipe Rohm Jr.
The Nintendo Generation Comes Of Age: The Technologist Of The Future, C.E. Taipe Rohm Iii, Pat Mcinturff, C.E. Taipe Rohm Jr.
Journal of International Information Management
While many products and inventions have revolutionized the computer world, none has had a greater impact than the Nintendo. The Nintendo game was developed for the children of the Babyboom generation. Dubbed the Nintendo generation, these children have grown up in a digital world that they could control. This Nintendo generation have pushed the technological limits because they didn't know any better. Now, this generation has locked onto the World Wide Web as their playground, displacing the previous analog generation.
Modeling Information Technology Impacts In Clerical Work Environments, Brian D. Lynch, Robert P. Cerveny, G. Lawrence Sanders, Frank J. Krzystofiak, Fred E. Dansereau
Modeling Information Technology Impacts In Clerical Work Environments, Brian D. Lynch, Robert P. Cerveny, G. Lawrence Sanders, Frank J. Krzystofiak, Fred E. Dansereau
Journal of International Information Management
The industrialization of white collar work via information technology (IT) is a key indicator of the emerging post-industrial economy (Hirschhorn, 1988). A conceptual model linking clerical work environments to effective IT impacts such as IT utilization, IT's perceived ease of use and performance impact was developed and empirically tested. Underlying the model is the premise that clerical job structure is a facilitator of IT impacts (Weber, 1988). The results indicate that clerical job structure factors such as typing, composing or editing, and bookkeeping were significantly related to IT impacts in clerical work settings. A job holder's IT competence and top …
A Multidimensional Framework For Group Decision Support System Research And Design, Santosh S. Venkatraman
A Multidimensional Framework For Group Decision Support System Research And Design, Santosh S. Venkatraman
Journal of International Information Management
Groups are a fundamental and essential part of organizational decision making. A group decision support system (GDSS) attempts to use computer and communications technology to help a group make better decisions. In this paper, previous GDSS research is extended to develop a better framework for future GDSS research and design. Six situational factors are identified; group size, member proximity, task type, group environment, and group development stage; so that a given group decision making situation can be accurately described. To standardize the features across different GDSS, six different levels of GDSS features are also identified. The paper then presents a …
A Neural Network To Predict Civilian Unemployment Rates, Milam Aiken
A Neural Network To Predict Civilian Unemployment Rates, Milam Aiken
Journal of International Information Management
Forecasting national unemployment is one of the most important problems of modern economies, and most researchers have relied upon statistical techniques with their stringent data assumptions and low accuracy rates to predict changes in this macroeconomic data. This paper describes how a neural network using leading economic indicator data can help to predict civilian unemployment rates. Results show that the neural network provides superior estimates of rates one month into the future compared to multi-linear regression and two naive forecasting techniques.
Managing Resident Intern Rotation Schedules Using An On-Line, User-Controlled System, Jay M. Lightfoot
Managing Resident Intern Rotation Schedules Using An On-Line, User-Controlled System, Jay M. Lightfoot
Journal of International Information Management
Accredited medical clinics that provide resident programs are faced with the problem of scheduling interns for service rotation. These schedules must meet a complex set of criteria to assure that all services are covered and each resident receives appropriate training. This paper describes the design and implementation of a windows-based resident scheduling system that meets these goals. Following that, the paper discusses the advantages and problems of working in a visual programming environment and outlines future enhancements to the system.
A Differential Refresh Scheme For Remote End-User's Views, David Chao, George Diehr, Aditya N. Saharia
A Differential Refresh Scheme For Remote End-User's Views, David Chao, George Diehr, Aditya N. Saharia
Journal of International Information Management
The growth of end-user computing and recent developments in information technology, such as client/server architecture and data warehouse, promote the use of remote materialized views (RMVs) to support end-users. This article presents a differential scheme to refresh remote end-user's views. The scheme stores the effects of updates relevant to the RMV in a "difference table" which is transmitted to the remote site upon receiving the refresh request to update the RMV. The scheme provides a fast response to a user's refresh request. We discuss the data structures and algorithms of the scheme. Performance measures are developed and compared with the …
Enhancing Menu-Based Executive Information Systems Using A Natural Language-Menu Guide*, Sumali Conlon, Edward Gillenwater, Chi Hwang
Enhancing Menu-Based Executive Information Systems Using A Natural Language-Menu Guide*, Sumali Conlon, Edward Gillenwater, Chi Hwang
Journal of International Information Management
Ufe argue that current Executive Information Systems (BIS), with simple menu-based user interfaces, support an inadequate range of information needs because a menu base which is too large or changes too rapidly becomes prohibitively difficult to use. We consider an alternative approach to increase executives' access to information bases by incorporating a series of component- specific Natural Language Interfaces (NLI) into the various components of the BIS (database, model base, etc.), and adding a "Natural Language-Menu Guide" (NLMG) to the traditional menu and graphics based executive information systems. The various NLI will allow users to get access to information bases …
Comparison Of Computer Use Among Managerial Levels In Large Organizations, Chung Kim, Dane Peterson
Comparison Of Computer Use Among Managerial Levels In Large Organizations, Chung Kim, Dane Peterson
Journal of International Information Management
In spite of the rapid advances and expanding roles of information systems in business organizations, it has been speculated that computer use and its impact may still be stronger at lower management levels. A survey of one hundred and eight managers was conducted, investigating computer usage and the perceptions of the benefit of computers. The results indicate that there was no differences among managerial levels with respect to their self-rating as a novice or expert computer user. On the other hand, there were differences with respect to the types of software used and the tasks supported by the software. The …
An Empirical Evidence Of Determinant Attributes On Expert Systems Success, Ephrem Eyob
An Empirical Evidence Of Determinant Attributes On Expert Systems Success, Ephrem Eyob
Journal of International Information Management
Expert Systems, in the last decade, have become the target of tremendous positive interest as well as consternation by the information systems professionals and end-users. This study surveyed twenty organizations to examine empirically the level of expert systems user satisfaction and success of these systems as perceived by the respondents of the survey.