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Full-Text Articles in Management Information Systems
Strategic Opportunities In Information Technology, Peng S. Chan
Strategic Opportunities In Information Technology, Peng S. Chan
Journal of International Information Management
In an empirical investigation affirms of all sizes within the manufacturing, service, and retail industries, the applications of information technology (IT) with respect to key external and internal strategic areas were examined. It was found that the effectiveness of IT in accomplishing strategic objectives varied among manufacturing, retail, small and medium-size companies, but not between service-oriented and large companies. Furthermore, the level of success in using IT applications, measured in terms of whether it has achieved organizational objectives, was not significantly different among industry sectors nor among organizations of different sizes.
Performance Testing With Presentation Graphics, Floyd Brock
Performance Testing With Presentation Graphics, Floyd Brock
Journal of International Information Management
Testing for computer literacy requires extensive administration and controls. The purpose of this research was to investigate the use of computerized, projected quizzes in which students' performances (correct/minute) were measured. part of these performance quizzes, a series of 16 screens with 48 matching questions were shown for one minute per screen to 64 students. Six weeks later, an improved series of 20 screens with 60 matching questions were shown to 61 students. Last, these two quizzes were compared with a final power quiz with 90 matching questions that was printed on paper. The results showed that students did as well …
Gdss And Idea Generation: A Theoretical Examination Of Technology Supported Group Creativity, J. Robert Evaristo, Michael A. Eierman
Gdss And Idea Generation: A Theoretical Examination Of Technology Supported Group Creativity, J. Robert Evaristo, Michael A. Eierman
Journal of International Information Management
While the importance of creativity and innovation in organizations continues to grow, many organizations rely on questionable mechanisms such as group brainstorming and other such techniques to facilitate creativity. Group decision support systems (GDSS) promise to provide an effective means of enhancing group creativity. However, much of the research on GDSS focuses on group processes. This paper takes the position that the individual is the primary determinant of group creativity and develops a model of the individual process of idea generation. This model is applied to GDSS to examine the implications of this perspective on group creativity output.
A Generalized Methodology For Spreadsheet Applications (Gmsa), Jack T. Marchewka, Joseph L. Sessum
A Generalized Methodology For Spreadsheet Applications (Gmsa), Jack T. Marchewka, Joseph L. Sessum
Journal of International Information Management
Most information system methodologies are intended to be used by information systems (IS) professionals. However, few tools and methodologies have been proposed and developed for the non-IS professional. The methodology presented in this paper is designed to provide the non-IS professional with a set of tools to take advantage of the rich features associated with present spreadsheet software packages. Moreover, the methodology presented in this paper is intended to serve as an education and training device to aid in the identification and subsequent solution of general business problems without requiring total reliance on the features of any specific spreadsheet software …
Solver And Backsolver New Additions To The Manager's Computerized Tool Kit, Richard R. Lebsack
Solver And Backsolver New Additions To The Manager's Computerized Tool Kit, Richard R. Lebsack
Journal of International Information Management
This article describes and illustrates the use of two spreadsheet problem-solving tools— Solver and Backsolver. These tools are available in high-end software spreadsheet packages such as Lotus 1-2-3 for Windows and Excel for Windows. The illustrations and examples provided in this article use 1-2-3 for Windows and Windows 3.1 as the operating platform. Any business owner using a DOS based operating system and the Windows Graphical User Interface has access to the Solver and Backsolver. Both tools utilize a form of what-if analysis. Traditional what-if analysis requires that the business owner manually alter the contents of a spreadsheet cell and …
Mosaic: A Dynamic Menu Interface For End Users And System Administrators, Jay M. Lightfoot
Mosaic: A Dynamic Menu Interface For End Users And System Administrators, Jay M. Lightfoot
Journal of International Information Management
The environment for corporate computing has become much more complex than the average end user is willing to comprehend. A solution to this problem is the development of menu shells and user-interface management systems. This paper describes the design and use of a menu shell called Mosaic. In addition to the traditional shell function of running user programs, Mosaic provides security, improves data integrity, furnishes debugging and data usage support, and aids the system administrator in day-to-day tasks. Mosaic was used successfully at a medium- sized electronics corporation for two years.
Developing An Optimization Model For Two-Operator Data Entry, Roger G. Nibler
Developing An Optimization Model For Two-Operator Data Entry, Roger G. Nibler
Journal of International Information Management
Firms sometimes use two-operator data entry as a method to achieve or maintain database quality. When in-house staff are used, the firm typically selects data entry operators from a pool of junior staff and then assigns them into operator pairs, often on a random basis. Keying discrepan cies between operator pairs are compared to determine incorrect entries, in the same row and column. Because the likelihood of making an error on a given key varies among operators, the objective of this study was to optimize database quality by systematically matching operators. The model was developed by having 32 operators key …
A Study Of End User Anxiety And Attitude In Computer Conferencing, Nabil Alghalith
A Study Of End User Anxiety And Attitude In Computer Conferencing, Nabil Alghalith
Journal of International Information Management
The purpose of this study was to assess the impact of Computer Conferencing (CC) training and use on end users' computer anxiety level and general attitudes toward computers. The study was conducted for a four-month semester. Forty students from two sections of introductory level Management Information Systems course participated in the study. Participants took the Computer Anxiety Rating Scale (CARS) at the beginning and at the end of the semester. Reactions to a Computer Conferencing survey was given at the end of the semester. Participants in each of the two sections were randomly assigned to small groups to do cases …
The Use Of Quality Function Deployment In Systems Development: A Case Study, Michael D. Myers, Kambiz Maani
The Use Of Quality Function Deployment In Systems Development: A Case Study, Michael D. Myers, Kambiz Maani
Journal of International Information Management
It is now generally recognized that organizations need great flexibility to remain competitive. This paper looks at one company's attempt to mandate flexibility by the use of a technique known as Quality Function Deployment (QFD). QFD is a customer-driven planning and communication process for designing, developing or improving products or services, and is a particular implementation of the Total Quality Management philosophy. The QFD approach is multi-functional-various stakeholders in the design process come together from the project's inception to concurrently plan, design and produce a product or service. In this particular case the company has not only applied the principles …
Emoticons: Breaking Down E-Mail Facilitated Communication, Patrick Mcinturff, Pat Mcinturff
Emoticons: Breaking Down E-Mail Facilitated Communication, Patrick Mcinturff, Pat Mcinturff
Journal of International Information Management
The use of E-Mail expedites the rapid transfer of facts, data and reports, making the Information Super Highway an efficient communicative process. However, E-Mail is not historically well suited for personal, quality, one-on-one communication. The purpose of this article is to discuss devices, techniques and strategies to enhance the personal nature of E-Mail transfers.
Theoretical Framework For A Comprehensive Model Of End User Acceptance, Friedrich Jacobi, Karen Forcht, Faye P. Teer
Theoretical Framework For A Comprehensive Model Of End User Acceptance, Friedrich Jacobi, Karen Forcht, Faye P. Teer
Journal of International Information Management
Numerous previous studies in the area of user acceptance have proposed several models of user acceptance. These studies have each investigated different components of the user acceptance model. No significant research has been accomplished to combine factors which influence user acceptance into one overall model, which then could be subject of further validation. The purpose of this paper is to provide the foundation for a comprehensive model of user acceptance by building a theoretical framework that brings together individual models of user acceptance.
Is End User Productivity An Oxymoron?, Barbara A. Schuldt
Is End User Productivity An Oxymoron?, Barbara A. Schuldt
Journal of International Information Management
The primary goal of end user computing is to increase the productivity of the end user. By using information technology the end users have changed the scope and depth of their job tasks, making productivity changes hard to measure.
Social Influence Effects On Remote Group Interactions, Ross Hightower, Constanza Hagmann
Social Influence Effects On Remote Group Interactions, Ross Hightower, Constanza Hagmann
Journal of International Information Management
This paper discusses the results of an experiment exploring the effects of information technology intervention on decision making groups. Specifically, the study examines the effects communication modality {remote vs. face-to-face) and information load on the types of social influence used by group members and the amount of group polarization or choice shift exhibited by group members. The findings suggest that face-to-face groups use more informational influence than remote groups and that this difference increases as information load increases. Also, face-to-face groups experienced greater choice shift than remote groups at high information loads.
Management Information Systems Professionals—The Requirement To Be True Renaissance People Within The Organization, Paul Buddy Clark
Management Information Systems Professionals—The Requirement To Be True Renaissance People Within The Organization, Paul Buddy Clark
Journal of International Information Management
Management Information Systems (MIS) is not simply data processing, nor computer science, nor computer services, nor computer information systems, nor computer information services, nor information systems. Management Information Systems is a comprehensive, academic and business discipline requiring a knowledge of business operations as a whole, the human decision making cognitive process, plus automated processing of data into information. This paper suggests that, as opposed to only being highly technical individuals as they are often viewed, MIS professionals must have a knowledge of various business functions and the nature of the related decision making timeframes plus draw on and blend knowledge …
Microsoft Powerpoint For Windows 4.0, Frank M. Lin
Microsoft Powerpoint For Windows 4.0, Frank M. Lin
Journal of International Information Management
Starting in 1994, professional presentation using presentation graphic programs has become a norm. Everyone began using presentation graphics; Professors give presentations to students on their lectures. Students are also required to give presentations in class.
Fast Cycle Time And The Role Of Information Technology: A Framework For Analysis, Amarnath Prakash
Fast Cycle Time And The Role Of Information Technology: A Framework For Analysis, Amarnath Prakash
Journal of International Information Management
Achieving fast cycle time is increasingly becoming an overriding objective for organizations wanting to succeed in the global business environment. In such an increasingly competitive and global environment of declining margins, information technology is both driving and enabling business. The focus of these organizations is the adoption of a fast cycle time (FCT) strategy that achieves increased customer satisfaction and/or cost reduction. This paper examines the organizational processes in the context of interdependence, and indentifies areas where information technology can play a pivotal role in bringing about an effective and responsive transformation. It also, with the help of a framework, …
Top Management Perception Of Strategic Information Processing In A Turbulent Environment, Pien Wang, Peng S. Chan
Top Management Perception Of Strategic Information Processing In A Turbulent Environment, Pien Wang, Peng S. Chan
Journal of International Information Management
Extant strategic management literature provides only partial answer to the important question: What variables affect top managers' ability to process complicated, novel, ambiguous, or dynamic strategic information in a turbulent environment? Drawn upon cognitive psychology, personality theory, management theory, organizational theory, and management information systems literatures, this paper proposes that nine personal attributes and four contextual attributes affect top managers' information processing capability. The nine personal attributes are: cognitive complexity, knowledge, mental model of success, open-mindedness, time orientation, personal values, tolerance for ambiguity, locus of control, and time devoted to environmental scanning. The four contextual attributes are: rewards and incentives, …
Managing The Motivation Of Information Technology Staff For Higher Organizational Productivity And Employee Job Satisfaction, Ephrem Eyob
Journal of International Information Management
Motivating Information Technoloty (IT) employees has become more and more difficult because of the rapid technological changes and global competitiveness in the marketplace. IT managers can use a plethora of techniques to improve staff productivity and quality of output through better employee motivation techniques. This paper discusses some of those methods that can improve productivity as well as staff satisfaction with their work.
Measuring The Impact Of Information Systems, Warren Adis
Measuring The Impact Of Information Systems, Warren Adis
Journal of International Information Management
For the last 35 years, the business strategy of corporate America has been to equate information services (IS) spending with business growth, increased re\'enue, and overall business success. This logic was based on the premise that productivity gains can be realized through efficient and effective delivery of business transactions and decision support. Yet, after significant financial resources have been invested in IS technology, the relationship between IS investments and business outcomes is still supported largely with anecdotal evidence and productivity measurements that mainly emphasize technical benchmarks. Such productivity criteria as volume throughput, shorter response time, and decreased processing costs, while …
Computer Ethics And Type Of Computer Used, Wallace A. Wood
Computer Ethics And Type Of Computer Used, Wallace A. Wood
Journal of International Information Management
The widespread use of microcomputers has introduced the issue of computer ethics to a larger and more diverse population than was the case with traditional mainframe computing. An ever-increasing larger number of people must now deal on a daily basis with ethical issues involving the use of information technology. This paper addresses the question of whether the ethical views of computer users is dependent on the type of computer used. The results should be of value in focusing institutional efforts on addressing the ethical uses of technology.
The Impacts And Benefits Of Using Case Tools In The System Development Life Cycle, Charles Necco, Nancy Tsai, Shyh-Jen Chang
The Impacts And Benefits Of Using Case Tools In The System Development Life Cycle, Charles Necco, Nancy Tsai, Shyh-Jen Chang
Journal of International Information Management
The basic idea underlying computer-aided software engineering (CASE) technology is to increase a systems developer's productivity by providing a set of well-integrated, labor-saving tools that transform computer-based information systems (CBIS) development into an automated process. Two major issues of interest are addressed by this article. The first issue includes subjects related to the corporate data processing environment when adopting CASE technology for developing CBIS applications. The second issue includes subjects related to examining the impacts and benefits of using CASE technology as an automated development CBIS application tool within the system development life cycle.
Computer Abuse And Computer Ethics, A Framework To Guide Research And Practice^, Margret Anne Pierce, John W. Henry
Computer Abuse And Computer Ethics, A Framework To Guide Research And Practice^, Margret Anne Pierce, John W. Henry
Journal of International Information Management
The focus of the current research is to identify factors which can be used in constructing a theoretical framework to guide research and practice; those factors explored are categories of computer abuses, organizational factors, the application of professional and organizational codes, and the frequency of ethical decisions faced by practicing managers. A mailed survey of over5000 Data Processing Management Association members revealed patterns of differences in the frequency with which various types of computer abuse (hardware, data, services, and programs) are observed by industry as well as by position within the organization. Knowledge of computer ethics codes were reported by …
Effectiveness Considerations For End-User Computing Applications In Multiple-Location Environments, Joseph L. Sessum
Effectiveness Considerations For End-User Computing Applications In Multiple-Location Environments, Joseph L. Sessum
Journal of International Information Management
Critical distinctions can be made between broad classifications of end user computing applications known as enterprise-wide computing situations and the more focused requirements for dispersed or multiple-location environments. Attaining efficiency in administrative information management systems is the objective in both cases. This paper discusses the coordination, design, programming and training efforts associated with a management information system which spans geographically dispersed offices (multiple-locations) of an enterprise. The focus of the application development project was to eliminate the requirement for each of the offices to have specialized application packages and to help ensure uniformity in reporting.
Offshore Outsourcing Of Help Desk Device To The Carribean, John E. Gochenourer, Michael J. Paul
Offshore Outsourcing Of Help Desk Device To The Carribean, John E. Gochenourer, Michael J. Paul
Journal of International Information Management
The cost of maintaining a domestic help desk facility is quite expensive. Companies may also have to sacrifice the time of valuable software employees to help maintain these services. Qualified software employees represent a scarce resource and, as a result, many domestic help desk operations are understaffed and overworked. By taking advantage of today's improved communication systems and the economic advantages of foreign labor, it can be shown that outsourcing help desk services to English-speaking Caribbean countries can be a customer friendly, efficient, and economical solution.
The International Standards Organization (Iso) 9000 Series: A Competitive Pressure For U.S. Business, P. Candace Deans, Elizabeth K. Eldridge
The International Standards Organization (Iso) 9000 Series: A Competitive Pressure For U.S. Business, P. Candace Deans, Elizabeth K. Eldridge
Journal of International Information Management
ISO 9000 is becoming an increasingly significant issue for U. S. companies engaged in international business activity. Certification is fast becoming a requirement for companies doing business in Europe and other parts of the world
A Neural Network Driven Fuzzy System Approach To Decision Making, Mirza B. Murtaza, Vipul K. Gupta
A Neural Network Driven Fuzzy System Approach To Decision Making, Mirza B. Murtaza, Vipul K. Gupta
Journal of International Information Management
It is necessary to model and manage uncertainties efficiently and effectively in solving decision-making problems. Fuzzy reasoning and logic offers a natural means of handling uncertainty. This paper discus.'ses the development of an architecture that utilizes the advantages of fuzzy logic and neural networks that can be used in decision-making. The present paper outlines the reasons that motivate development of models that integrate fuzzy logic and neural networks. This discussion is followed by a brief overview of fuzzy logic and its concepts that are essential in understanding the application presented in the paper. The paper then describes the classification procedure …
Production Planning In Flexible Manufacturing Systems Using An Expert System, Shivaji B. Khade, Eleftherios G. Tsacle
Production Planning In Flexible Manufacturing Systems Using An Expert System, Shivaji B. Khade, Eleftherios G. Tsacle
Journal of International Information Management
This paper deals with generating a near optimal production plan for Flexible Manufacturing Systems (FMS). The production plan is one of the most important aspects for the efficient operation of FMS. First, we define the scope of the production planning problem. Then we develop a set of production rules to be used in an expert system approach to the problem. The expert system has been implemented in Guru 2.0, an expert system development tool. The performance of this expert system is evaluated using a set of small to medium-size problem data. Based on the test results, the expert system approach …
Impact Of The Microcomputer On Student Attitudes In The First Mis Course, Tim Duffy, Khalid Razaki, Wayne E. Thomsen
Impact Of The Microcomputer On Student Attitudes In The First Mis Course, Tim Duffy, Khalid Razaki, Wayne E. Thomsen
Journal of International Information Management
This article examines various learning styles relative to computer use. The learning theories discussed are: (1) Productive thinking, (2) Creative thinking, (3) Attention directing, (4) Learning strategies, (5) Non
Challenges To Global Information Systems Technology In Post Industrial Societies And Prospects For Democracy, Stanley Soles
Challenges To Global Information Systems Technology In Post Industrial Societies And Prospects For Democracy, Stanley Soles
Journal of International Information Management
This paper addresses two topics: post industrial society and global international information systems technology. It asks one question: "What has been their impact on the prospects for global democratization processes?" The paper has four parts: First post industrial society; second, global information systems in finance within a context of changing corporate models; third, prospects for global democratization processes; and fourth, global vision and local action.
End Users' Perceptions Concerning Computer Applications Implemented In Broadcast Stations, Barbara A. Schuldt, Judith M. Thorpe
End Users' Perceptions Concerning Computer Applications Implemented In Broadcast Stations, Barbara A. Schuldt, Judith M. Thorpe
Journal of International Information Management
In an era of limited resources, organizations must scrutinize every purchase carefully. A critical and sometimes very expensive purchase is for computer hardware and software. The reasons for the purchase are generally given as productivity improvements or personnel reductions. However, assessment of why computer applications are really implemented from the end users' perspective has not been reported. In order to answer questions to justify expenditures it would be helpful to understand how end users perceive the reasons for implementation of computer applications in their stations. To this end a questionnaire was sent to all broadcast radio and TV stations in …