Management Information Systems Commons^™

The Effect Of Post-Purchase Perceived-Value Towards The Relationship Quality Of Hajj And Umrah Travel Agencies In Indonesia, Kiki Oktora, Adrian Achyar

The South East Asian Journal of Management

One out of four people in the world is a Moslem, and Indonesia ranks first on the biggest Moslem population in the world. Hundreds of thousands of people go to Makkah each year to make Hajj (pilgrimage). Hajj and Umrah travel agencies as providers of Hajj and Umrah packages are becoming important in Indonesia, as their number is about two hundred agencies. However, there has been little discussion about Hajj and Umrah, especially on Hajj and Umrah travel agencies. The purpose of this paper is to identify the relationships of post-purchase perceived-value to relationship quality, which consists of satisfaction, commitment, …

Influence Of Brand Equity And Movieliking Can Override Impact Of Misleading Brand Placement Toward Brand Attitudes, Adi Zakaria Afiff, Westi Noria Furi, Denyza Wahyuadi Metroprawiro

The South East Asian Journal of Management

The starting point of this study is the phenomenon termed misleading brand placement, a condition found where the brand placement in a movie depict the brand in a time where the brand has not yet exist, providing the brand an older age. As the brand used in the brand placement is a brand with high brand equity, the combination of older age and high brand equity is suspected to give a higher evaluation of the brand. To test these suspicions, 3 experiments were conducted to see the influence of consumer knowledge of the misleading brand placement, brand equity and movie …

Structures And Relationships Between The Business Executive And Information Technology Executive At The University: A Mixed Methods Study, Angela K. Hollman

College of Education and Human Sciences: Dissertations, Theses, and Student Research

This study uses an explanatory mixed methods methodology to attempt to determine the reporting relationships between business and IT executives within the university. The study also explores IT and business executives thoughts on these relationships. Supporting research from organizational studies and business-IT alignmfent is combined in order to enhance the study. In the first quantitative phase, an exploratory factor analysis is used to determine organizational dimension factors while simple response and frequency analysis are used to model the top occurring organizational structures between IT and business executives. The second qualitative phase used semi-structured interviews with 12 random CIOs and CFOs …

Technology Acceptance In A Mandatory Environment: A Test Of An Integrative Pre-Implementation Model., Mohanned Al-Arabiat

College of Computing and Digital Media Dissertations

Technology acceptance has been studied extensively within the IS discipline. The introduction of the technology acceptance model (TAM) has given researchers the opportunity to produce a vast body of knowledge; however, existing gaps within the technology acceptance literature warrant further investigation of these understudied areas. Namely, few if any have studied end users’ acceptance of newly implemented technologies within organizational contexts before end-users start using the technology. Additionally, leadership is one of the areas that has not yet been sufficiently integrated with the technology acceptance literature. The Leader-Member Exchange (LMX) theory with its roots in the social exchange theory offers …

Elearning Cost Analysis Of On-Premise Versus Cloud-Hosted Implementation In Sub-Saharan Countries, Joel Samson Mtebe, Roope Raisamo

The African Journal of Information Systems

The cost of acquiring, managing, and maintaining ICT infrastructure is one of the main factors that hinder educational institutions in Sub-Saharan countries to adopt and implement eLearning. Recently, cloud computing has emerged as a new computing paradigm for delivering cost effective computing services that can be used to harness eLearning. However, the adoption of cloud computing in higher education in Sub-Saharan countries is very low. Although there are many factors that may influence educational institutions to adopt cloud services, cost effectiveness is often a key factor. Far too little is known on how much the use of cloud computing can …

Barriers To Open Source Erp Adoption In South Africa, Leo Tome Mr, Kevin Allan Johnston Prof, Alison Meadows Mrs, Mphatso Nyemba-Mudenda Ms

The African Journal of Information Systems

Organizations in South Africa (SA) and other economically developing countries are not maximizing the use of Enterprise Resource Planning (ERP) Systems. While the costs associated with an ERP system implementation have always been a major factor to many organizations, Open Source Software (OSS) ERP systems are available offering the benefits of an ERP system at a reduced cost to organizations. This paper investigates the adoption factors of Open Source Software Enterprise Resource Planning Systems in economically developing countries by focusing on South African organizations. Using online surveys and a focus group discussion, this empirical study found that knowledge barriers, the …

The Promises And Challenges Of Innovating Through Big Data And Analytics In Healthcare, Donald E. Wynn, Renée M. E. Pratt

MIS/OM/DS Faculty Publications

In this article, we present the promises and challenges of big data and analytics (BD&A) in healthcare, informed by our observations of and interviews with healthcare providers in the US and European Union (EU). We then provide a set of recommendations for capitalizing on the extraordinary innovation opportunities available through big data.

The Roles Of Bank And Trade Credits: Theoretical Analysis And Empirical Evidence, Gangshu (George) Cai, Xiangfeng Chen, Zhiguo Xiao

Information Systems and Analytics

This study investigates the roles of bank and trade credits in a supply chain with a capital-constrained retailer facing demand uncertainty. We evaluate the retailer's optimal order quantity and the creditors' optimal credit limits and interest rates in two scenarios. In the single-credit scenario, we find the retailer prefers trade credit, if the trade credit market is more competitive than the bank credit market; otherwise, the retailer's preference of a specific credit type depends on the risk levels that the retailer would divert trade credit and bank credit to other risky investments. In the dual-credit scenario, if the bank credit …

Social Media Assimilation In Firms: Investigating The Roles Of Absorptive Capacity And Institutional Pressures, Pratyush Bharati, Chen Zhang, Abhijit Chaudhury

Management Science and Information Systems Faculty Publication Series

Firms are increasingly employing social media to manage relationships with partner organizations, yet the role of institutional pressures in social media assimilation has not been studied. We investigate social media assimilation in firms using a model that combines the two theoretical streams of IT adoption: organizational innovation and institutional theory. The study uses a composite view of absorptive capacity that includes both previous experience with similar technology and the general ability to learn and exploit new technologies. We find that institutional pressures are an important antecedent to absorptive capacity, an important measure of organizational learning capability. The paper augments theory …

Personal Web Use In The Workplace: Why Does It Persist In A Context Of Strict Security And Monitoring?, Andrea M. Polzer-Debruyne, Micheal T. Stratton, Gary Stark

Journal Articles

Over the last decade, Personal Web Use (PWU) in the workplace has received considerable attention. This study examined factors that both inhibit and encourage PWU behaviors. The context was a municipal government agency in the U.S. with strong policy and electronic restrictions on PWU. Our study builds on extant research byinvestigating both self-reported PWU (from an online survey of 116 users atthe agency) and objective reports fromthe agency’s electronic monitoring (EM) of PWU. Results of our hypothesis tests indicated that group norms,individual moral norms, and perceived time availability had an effect on PWU while boredom had no effect. Group norms …

Job Design: A Human Approach Through Catholic Social Teaching And Job Design Theories, Thomas Decastra

Honors Theses

“Job Design: A Human Approach through Catholic Social Teaching and Job Design Theories” is a thesis that looks at the stories of job design theories and catholic social teaching in the last 150 years. Both stories are told and analyzed independently. The story of job design theories begins with Fredrick Taylor, moves to applied psychology, and finishes with contemporary practices that include lean production. The story of Catholic Social Teaching starts with Pope Leo XIII’s Rerum Novarum, includes one document from Second Vatican Council, and three other papal encyclicals ending with Pope Benedict XVI’s Caritas in Veritate. Then …

The Story As A Cultural Transmitter: Applications For Business Education, Carol Blaszczynski, Ph.D.

International Journal for Business Education

Stories assist in transmitting cultural wisdom, including wisdom about the business community. The role of stories in various contexts such as education (including international management), management, and marketing, as well as the job search is explained. The article concludes by presenting instructional activities for business education that develop cultural competence through stories.

2014 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

1. Editorial Board
2. President's Letter
3. SIEC-ISBE International

Disruption Of Information Technology Projects: The Reactive Decoupling Of Project Management Methodologies, Kurt W. Schmitz

Information Systems & Operations Management Dissertations - Archive

Information Technology projects have migrated toward two dominant Project Management (PM) methodologies. Plan-driven practices provide organizational control through highly structured plans, schedules, and specifications that facilitate oversight by hierarchical bureaucracies. In contrast, agile practices emphasize empowered teams using flexible methods aligned to organizational values reinforced by cultural controls and rituals. While project teams mix and combine practices from both traditions, a stylistic bias remains in the initial project management practices established at the onset of IT projects. A review of existing literature on IT project management serve as a filter on the stylistic biases of these dominant PM paradigms that …

Matching Inventory Replenishment Heuristics To Demand Patterns: A Cost/Benefit Approach, Randall A. Napier

Information Systems & Operations Management Dissertations - Archive

Behavioral research indicates that bounded rationality and resource constraints support the use of "fast and frugal heuristics" that intentionally exclude some available information from decision models. Inventory replenishment decisions must be made quickly and efficiently, and as such are a promising realm for the use of fast and frugal heuristics. This research includes a simulation study to identify significant relationships among heuristics and demand patterns, yielding inferences regarding the advantages of selecting replenishment models to match demand patterns. Findings from the simulation are validated against three years of actual usage data for 278 independent demand items from a single industrial …

Electronic Health Record (Ehr) Adoption: Failure Or Success?, Madison Ngafeeson

Conference Presentations

Electronic Health Record (EHR) is hailed as a health information technology with great potential to significantly boost healthcare outcomes, reduce medical errors, increase legibility and minimize healthcare costs. The implementation of EHRs is expected to be completely mandatory in the United States by 2015. While evidence of EHR system implementation in research goes back over fifteen years ago, and is continually increasingly being adopted, it would seem be a good time to pause and take critical look down the years. Can it be said that EHR implementation has been a success, or, perhaps a failure? This study explores the subject …

A Model To Support It Infrastructure Planning And The Allocation Of It Governance Authority, Steven M. Thompson, Peter Ekman, Daniel Selby, Jonathan W. Whitaker

Management Faculty Publications

Information technology (IT) requires a significant investment, involving up to 10.5% of revenue for some firms. Managers responsible for aligning IT investments with their firm's strategy seek to minimize technology costs, while ensuring that the IT infrastructure can accommodate increasing utilization, new software applications, and modifications to existing software applications. It becomes more challenging to align IT infrastructure and IT investments with firm strategy when firms operate in multiple geographic markets, because the firm faces different competitive positions and unique challenges in each market.

We discussed these challenges with IT executives at four Forbes Global 2000 firms headquartered in Northern …

Rational Information Leakage, Hai Lu, Raffi Indjejikian, Liyan Yang

Research Collection School Of Accountancy

Empirical evidence suggests that information leakage in capital markets is common. We present a trading model to study the incentives of an informed trader (e.g., a well informed insider) to voluntarily leak information about an asset's value to one or more independent traders. Our model shows that, while leaking information dissipates the insider's information advantage about the asset's value, it enhances his information advantage about the asset's execution price relative to other informed traders. The profit impact of these two effects are countervailing. When there are a sufficient number of other informed traders, the profit impact from enhanced information dominates. …

Cash Flow Management And Manufacturing Firm Financial Performance: A Longitudinal Perspective, James R. Kroes, Andrew S. Manikas

IT and Supply Chain Management Faculty Publications and Presentations

A firm's cash flow policies, which manage working capital in the form of cash receivables from customers, inventory holdings, and cash payments to suppliers, are inexorably linked to the firm's operations. Building on earlier research, this study: (i) extends prior studies by examining the relationships between changes in cash flow measures and changes in firm financial performance using a longitudinal sample of firm data; and (ii) investigates the direction of the relationship between quarterly changes in cash flow positions and firm financial performance. This study is conducted using the Generalized Estimating Equations (GEE) methodology to analyze a longitudinal sample of …

Regional Infrastructure Department Implementation Plan: Prepared For The Towns Of Wenham And Hamilton, Massachusetts And The Hamilton-Wenham Regional School District, Edward J. Collins, Jr. Center For Public Management, University Of Massachusetts Boston

Edward J. Collins Center for Public Management Publications

The purpose of this Organizational Assessment is to: a) quantify the resources needed to establish a new regional public works department; b) assess whether those resources are available or could be made available; c) prepare a recommendation of those functions to be merged; and d) make recommendations on an organizational structure and governance process.

Increasing Adolescent Interest In Computing Through The Use Of Social Cognitive Career Theory, Osama Eljabiri

Dissertations

While empirical research efforts are sufficient to provide evidence of the role of most constructs in the Social Cognitive Career Theory (SCCT), this dissertation shifts the research focus and finds serious shortcomings in defining the construct of computer technology learning experiences design.

The purpose of this dissertation is to investigate whether, and to what extent, the proposed SCCT-enhanced framework can increase self-efficacy and interest of pre-college and college students in computer-based technology through the newly proposed “Learning Experiences” construct; in particular, whether it can reduce the gender gaps.

As a result of a comprehensive literature review, the dissertation connects learning, …

Svmaud: Using Textual Information To Predict The Audience Level Of Written Works Using Support Vector Machines, Todd Will

Dissertations

Information retrieval systems should seek to match resources with the reading ability of the individual user; similarly, an author must choose vocabulary and sentence structures appropriate for his or her audience. Traditional readability formulas, including the popular Flesch-Kincaid Reading Age and the Dale-Chall Reading Ease Score, rely on numerical representations of text characteristics, including syllable counts and sentence lengths, to suggest audience level of resources. However, the author’s chosen vocabulary, sentence structure, and even the page formatting can alter the predicted audience level by several levels, especially in the case of digital library resources. For these reasons, the performance of …

Rethinking Fs-Isac: An It Security Information Sharing Network Model For The Financial Services Sector, Charles Zhechao Liu, Humayun Zafar, Yoris A. Au

Faculty Articles

This study examines a critical incentive alignment issue facing FS-ISAC (the information sharing alliance in the financial services industry). Failure to encourage members to share their IT security-related information has seriously undermined the founding rationale of FS-ISAC. Our analysis shows that many information sharing alliances’ membership policies are plagued with the incentive misalignment issue and may result in a “free-riding” or “no information sharing” equilibrium. To address this issue, we propose a new information sharing membership policy that incorporates an insurance option and show that the proposed policy can align members’ incentives and lead to a socially optimal outcome. Moreover, …

How Foss Replaced Proprietary Software At A University: An Improvisation Perspective In A Low-Income Country, John Effah, Gideon Abbeyquaye

The African Journal of Information Systems

The purpose of this study is to understand the rationale for and the process of replacing an imported proprietary higher education management software with a locally developed free and open source software (FOSS). Information Systems (IS) research on FOSS and higher education in low-income countries has focused more on teaching and learning. Less attention has thus been paid to the area of management and administration. Also, low-income country IS research on technology transfer has focused more on applications from the high-income world. Less research therefore exists on transfers between low-income countries. To address these research gaps, this study employs improvisation …

Safefreesoftware.Com: Revising A Formerly Successful Business Model, Stephen D. Huff

Master of Information Systems Capstone Executive Summary

In 2011, Google, Inc. apparently made significant changes to their advertising policies. Prior to changes in their policies, the right side of the results page for such a query would be populated by up to ten simple text-based CPC (charge-per-click) advertisements – and these advertisements would proceed many pages deep into the query results. This is where SafeFreeSoftware.com advertised. Now there are none (or very few) of these ads and they are typically not representative of small businesses. Therefore, the problem is to develop a new method of generating revenue using a modification of the former SafeFreeSoftware.com business model, which …

Development And Installation Of Ezrecruit, Raman Vij

Master of Information Systems Capstone Executive Summary

This organization needed to:

• Streamline the application process to reduce printing of resumes, and make the process more current, efficient and productive. Implement a hosted solution for tracking of applicants to internal and external postings.
• Upgrade their existing system from a manual, labor-intensive process for employment applications to an on-line applicant tracking system – thereby reducing filing errors, lost applications and storage space.

Implementing Enterprise Bi For Meridian Bioscience, Inc., Paul Hansford

Master of Information Systems Capstone Executive Summary

Meridian Bioscience, Inc. is a life science company, which engages in the development, manufacture, sales, and distribution of diagnostic test kits primarily for gastrointestinal, foodborne, viral, respiratory, and parasitic. The main crux of this capstone project was to provide Meridian with the ability to take action on data insights based on CRM data. This primary need calls for a Business Intelligence (BI) solution. The underlying value propositions for the Meridian Bioscience BI implementation will include the man hours saved, by federating data from multiple systems and distributing reports near real-time for front office knowledge workers.

Social Media Effectiveness In Small Business Environments, Gena R. Bradshaw

Master of Information Systems Capstone Executive Summary

PCE stands for Permanent Cosmetics Effects. The company’s main specialty is the provision of exemplary cosmetic services as well as training. In order for PCE to enhance its revenues, it is essential for the management embrace modern marketing systems. It is crucial for PCE to identify the most suitable social networking alternatives.

Dhdi-Dpl Helpdesk Initiative, Brian H. Moody, Jackie N. Sisco

Master of Information Systems Capstone Executive Summary

The main idea for a DP&L Helpdesk Initiative was to reengineer the current helpdesk ticketing process which the end result will be able to enhance reports, provide options to the customers like retrieving knowledge and placing tickets, and also to assist the current helpdesk personnel.

Aslac Ems-Ng-E Diacap, Aaron Wolfe

Master of Information Systems Capstone Executive Summary

Army Strategic Logistics Activity Charleston (ASLAC) located in Charleston, South Carolina maintains and oversees a Navy fleet of prepositioned Army equipment for rapid deployment to soldiers in the field. Almost three years ago, ASLAC contracted with O’Neil & Associates, Inc. (O’Neil) to create a test system that would connect multiple O’Neil Electronic Maintenance System Next Generation Viewers (EMSNG) together while on an isolated computer network. The EMSNG application is used to display interactive electronic technical manuals (IETMs) which aid in the repair and maintenance of military vehicles at ASLAC’s facility and throughout the military. To connect these multiple EMSNG applications …