Management Information Systems Commons^™

End-User Computing Applications, Mary C. Hill, W. Alan Barnes

Faculty Articles

Businesses today rely on the work being done by staff using personal computers. The proliferation of personal computers has led to widespread implementation of end-user computing applications. As their name implies, end-user applications are designed, implemented, and controlled by users rather than by IT professionals. End-user applications can be risky for organizations, both with respect to management decision making and to financial reporting. For public companies, the risk involved in these applications has been increased by the requirements of the Sarbanes-Oxley Act of 2002, which call for management to document end-to-end financial operations and internal control structures. This article review …

Outpacing Moore’S Law: Information Technology’S Role As An Enabler, Kevin P. Duffy

Management Information Systems Faculty Publications

Technology is widely recognized as an enabler of business models. When the Web appeared in the 1990s, businesses redesigned the ways in which they interacted with their customers. They became global, rather than local, and the world represented an expanded customer base. While the Web has become a fact of life since the 1990s, technology has not lost its ability to introduce new ways of enabling organizations to provide and create value for their customers, as new and inventive ways of interacting with customers continue to appear.

Team Collaboration In Virtual Worlds: The Role Of Task Complexity, Parichart Sattayanuwat

College of Business: Dissertations, Theses, and Student Research

Virtual worlds are three-dimensional, computer-generated worlds where team collaboration can be facilitated through the use of shared virtual space and mediated using avatars. In this study, we examined the effect of task complexity on team collaboration. We used a puzzle game in Second Life as the collaborative task and manipulated task component complexity by varying the number of pieces in the puzzle. We hypothesized that task complexity would influence team trust, team process satisfaction, and one‘s attraction to the team in virtual team collaboration. The experimental results indicate that task complexity has significant effects on team trust and team process …

Audit Committees Oversight Of Information Technology Risk, Linda M. Hadden, Dana Hermanson, F. Todd Dezoort

Faculty Articles

This exploratory study examines the role of the audit committee in overseeing information technology (IT) risk. We address the degree of audit committee oversight of specific IT risks, as well as factors associated with variations in audit committee IT oversight. Based on responses from 39 audit committee members, we found (1) little audit committee emphasis on oversight of IT risks, (2) audit committees involved with IT oversight focus on more traditional risks (e.g., monitoring), while very little attention is devoted to IT acquisition and implementation, and (3) the amount of IT oversight is positively associated with the responding members auditing …

Cio Reporting Structure, Strategic Positioning, And Firm Performance, Rajiv D Banker, Nan Hu, Paul A Pavlou, Jerry Luftman

Research Collection School Of Computing and Information Systems

Almost 30 years after the introduction of the CIO position, the ideal CIO reporting structure (whether the CIO should report to the CEO or the CFO) is yet to be identified. There is an intuitive assumption among some proponents of IT that the CIO should always report to the CEO to promote the importance of IT and the CIO's clout in the firm, while some adversaries of IT call for a CIO—CFO reporting structure to keep a tab on IT spending. However, we challenge these two ad hoc prescriptions by arguing that neither CIO reporting structure is necessarily optimal, and …

Active Caching For Recommender Systems, Muhammad Umar Qasim

Dissertations

Web users are often overwhelmed by the amount of information available while carrying out browsing and searching tasks. Recommender systems substantially reduce the information overload by suggesting a list of similar documents that users might find interesting. However, generating these ranked lists requires an enormous amount of resources that often results in access latency. Caching frequently accessed data has been a useful technique for reducing stress on limited resources and improving response time. Traditional passive caching techniques, where the focus is on answering queries based on temporal locality or popularity, achieve a very limited performance gain. In this dissertation, we …

Fueling Ukraine’S Future: Using Microfinance As A Tool For Reducing Energy Dependency And Changing Lives, Justin Cole

Renée Crown University Honors Thesis Projects - All

Ukraine is a country heavily dependent on other countries for its natural gas supply, leaving it vulnerable to interruptions in supply. One of its largest suppliers, Russia, has twice taken drastic means of physically closing the pipelines, thereby cutting off this supply and illustrating to Ukraine and the world the leverage that it can exercise. While at the present time the cut-offs have lasted no longer than a few weeks, future cut-offs could become more common and longer in duration. When compounded with the troubled history between the two countries, one can quickly see the precipitous situation that has the …

Security Assurance: How Online Service Providers Can Influence Security Control Perceptions And Gain Trust, Soumya Ray, Terence T. Ow, Sung S. Kim

Management Faculty Research and Publications

Security researchers agree that security control is a difficult to observe credence quality of online services that Internet users cannot easily assess through research or experience. Yet there is evidence that users form perceptions of security control that strongly determine how much trust they put in online services. This study investigates whether users’ security control perceptions arise solely from their predispositions or whether online service providers can influence them. The study also examines whether these seemingly undependable perceptions of security control lead to trust or whether more traditional factors might offer a better explanation of trust under security risks. To …

The Adoption Of Computer Security: An Analysis Of Home Personal Computer User Behavior Using The Health Belief Model, Chester L. Claar

All Graduate Theses and Dissertations, Spring 1920 to Summer 2023

The primary purpose of this research was to examine the adoption of computer security software in the home computer environment. The use of the Health Belief Model as a framework to design a model to examine home user adoption of computer security provided the basis for this research.

The method of the investigation was a cross-sectional study using a self-reported web-based survey to test the theoretical model derived from the Health Belief Model. The survey targeted individuals who are responsible for the selection, installation, and maintenance of software on their home computers. The data collection relied on a snowball sampling …

The Influence Of Simulation-Based Information Systems Education On Enterprise Systems Knowledge And User Satisfaction, Pamela Jeanne' Schmidt

Graduate Theses and Dissertations

Enterprise systems implementations are often high cost and high risk with many companies failing to achieve their targeted business objectives. At the individual level, negative user reactions to enterprise systems lead to resistance to IT use, counter-productive adaptations, and reduced job satisfaction. Factors that contribute to these individual level effects include a lack of understanding of reengineered business processes and a lack of understanding of economic interdependencies. In this research, a computer-based business simulation educational intervention is investigated to determine its effectiveness in facilitating enterprise systems knowledge acquisition and promoting job satisfaction. Simulation-based education utilizes an experiential learning model, immersing …

Multiparty Negotiations And Their Settings: How A Change In Location Can Change Bargaining Strategies, Danielle Borel

Honors Capstones

No abstract provided.

Intellectual Capital: A Focus On Human Capital Reporting Practices Of Top Malaysian Listed Companies, Norhayati Mat Husin, Noormala Ahmad, Raedah Sapingi

The South East Asian Journal of Management

This paper aims to examine the extent of human capital (HC) reporting among top Malaysian companies and introduce an HC reporting guideline that can be used by Malaysian companies and regulator. It begins by developing the HC framework based on previous intellectual capital (IC) frameworks. This framework is then used to examine each of the top 100 Malaysian companies listed on the Bursa Malaysia in year 2008. Using the content analysis method, it reviews the annual reports of these companies to determine the extent of HC reporting. The findings of this paper highlight the need for the development of IC …

Government Financial Management, Strategy For Preventing Corruption In Indonesia, Haryono Umar

The South East Asian Journal of Management

In popular view, the term accountability generally refers to a wide spectrum of public expectations dealing with organizational performance, responsiveness, good governance, and even morality of government and nonprofit organizations. These expectations often include implicit performance criteria – related to obligations and responsibilities – that are subjectively interpreted and sometimes even contradictory. And in this broader conception of accountability, the range of people and institutions to whom public and nonprofit organizations must account include not only higher authorities in the institutional chain of command but also the general public, the news media, peer agencies, donors, and many other stakeholders (Kearns, …

Productivity Spillovers From Foreign Direct Investment: What If Productivity Is No Longer A Black Box?, Tran Toan Thang

The South East Asian Journal of Management

While the positive productivity spillover from Foreign Direct Investment (FDI) to domestic owned firms in host countries is unequivocally emphasized in theory, the empirical evidence is contradictory. This paper, based on firm level data in Vietnam (enterprise census, 2000-2005), provides more inside on that. Using time-varying stochastic frontier approach, the study decomposed the change of productivity into technical change, technical efficiency change and scale efficiency change. The evidence from estimating the spillovers in each corresponding components suggest that horizontal FDI bring negative spillovers, mainly to technical change but positive spillovers to technical efficiency. Vertical FDI also have mixed impacts to …

Relationship Between Organizational Justice Perception And Engagement In Deviant Workplace Behavior, Muhammad Irfan Syaebani, Riani Rachmawati Sobri

The South East Asian Journal of Management

Deviant workplace behavior is not something unusual and is prevalent in organizational dynamics. It is found in all types of organizations and in all levels of positions. This deviance is costly not only in financial, but also in social and psychological terms. This research aims to reveal whether there is any association between organizational justice perception and engagement in deviant workplace behavior since so many scholars argue that organizational injustice can serve as one of the causes to workplace deviance. Three forms of organizational justice are used in this research; they are: distributive, procedural, and interactional justice. Additionally, two dimensions …

The Influence Of Corporate Social Responsibility Activity Toward Customer Loyalty Through Improvement Of Quality Of Life In Urban Area, Tengku Ezni Balqiah, Hapsari Setyowardhani, Khairani Khairani

The South East Asian Journal of Management

The success of Corporate Social Responsibility (CSR) activities can create competitive advantage by influencing customer responses to firms’ offering. Customer’s awareness of CSR activity will influence their loyalty through their perception that activity can improve society’s quality of life where the CSR activities were implemented. The objective of this study is to evaluate the relationship between CSR awareness and loyalty that mediated by CSR Belief, Company Ability Belief, Quality of Life, and Company Reputation using Structural Equation Modelling (SEM). The result shows little differrences among five firms/brands as the object of the research, that are beverage, soap, car, lubricant, and …

Assessing Differences Between Physician's Realized And Anticipated Gains From Electronic Health Record Adoption, Lori T. Peterson, Eric W. Ford, John Eberhardt, T. R. Huerta

Business Faculty Publications

Return on investment (ROI) concerns related to Electronic Health Records (EHRs) are a major barrier to the technology’s adoption. Physicians generally rely upon early adopters to vet new technologies prior to putting them into widespread use. Therefore, early adopters’ experiences with EHRs play a major role in determining future adoption patterns. The paper’s purposes are: (1) to map the EHR value streams that define the ROI calculation; and (2) to compare Current Users’ and Intended Adopters’ perceived value streams to identify similarities, differences and governing constructs. Primary data was collected by the Texas Medical Association, which surveyed 1,772 physicians on …

On The Origins Of Advance Fee Fraud Electronic Mails: A Technical Investigation Using Internet Protocol Address Tracers, Olumide Longe, Adenike Osofisan

The African Journal of Information Systems

One issue that is concerning to the web security community is the correct identification of the origins of advance fee fraud mails. This has serious implications for directing concerted efforts towards mitigating the malaise in the right direction. Although previous research (Cuckier et al, 2007, Gbenga, 2007; Igwe, 2007; Progame, 2007) opined that these mails originate mainly from Nigeria and other West African Countries, research is warranted using available tracking tools to validate previously held notions about the issue of advance fee e-fraud mails. We harvested in real-time aggregated advance fraud e-mails over a two year period using the sinkhole …

“E-Commerce Institutionalization Is Not For Us”: Smes Perception Of E-Commerce In Tanzania, Salah Kabanda

The African Journal of Information Systems

E-Commerce in least developing countries (LDCs) is believed to be non-existent because few businesses, especially Small and Medium Enterprises (SMEs) who are usually the vanguard of the LDCs economy, have adopted E-Commerce and even those that have, none have institutionalized the technology. Using structuration theory as a lens, this study attempts to provide an explanation as to what E-Commerce means to SMEs with the purpose of unraveling the underlying cause for the lack of E-Commerce institutionalization in LDC - Tanzania. Results indicate that SMEs use their social context to create symbolic interpretive schemes that facilitate their shared understanding of E-Commerce. …

Confidence Weighted Mean Reversion Strategy For On-Line Portfolio Selection, Bin Li, Steven C. H. Hoi, Peilin Zhao, Vivek Gopalkrishnan

Research Collection School Of Computing and Information Systems

On-line portfolio selection has been attracting increasing attention from the data mining and machine learning communities. All existing on-line portfolio selection strategies focus on the first order information of a portfolio vector, though the second order information may also be beneficial to a strategy. Moreover, empirical evidences show that the stock price relatives may follow the mean reversion property, which has not been fully exploited by existing strategies. This article proposes a novel on-line portfolio selection strategy named ``Confidence Weighted Mean Reversion'' (CWMR). Inspired by the mean reversion principle in finance and confidence weighted online learning technique in machine learning, …

Action Learning: Reflections Of A First-Time Coach, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

PurposeIn recent years, action learning has been widely adopted as a problem solving and leadership development tool. The purpose of the article is to reflect on key learning points when initiating action learning sessions and provide tips on what to expect from such sessions.Design/methodology/approachDocumentation of the author's initial first‐hand action learning coaching experience and sharing of lessons learnt in organizing and coaching action learning sessions.FindingsThe paper offers a view on how action learning practitioners can overcome initial coaching issues to run more effective sessions.Originality/valueThis article contributes to the existing action learning literature by providing a deeper understanding of key factors …

2011 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

1. Editorial Board
2. President's Letter
3. SIEC-ISBE International

Social Media For Social Good, Charlie Harris

Fair Trade Universities' National Convergence

No abstract provided.

The Effect Of Employee Engagement On Continuance And Normative Commitment To The Organization, Wai Kwan (Elaine) Lau

Management Faculty Research

A positive relationship between employee engagement and affective commitment is already documented in the literature. However, we do not adequately know how engagement is associated with continuance and normative commitment. Using survey methodology we find that while engagement has a non-significant positive association with continuance commitment, it has a positive association with normative commitment. No negative association was found between engagement and continuance commitment. This study’s results support recent critiques to Allen and Meyer’s three-dimensional model of organizational commitment.

The Effects Of Decision Aid Structural Restrictiveness On Decision-Making Outcomes, Poh Sun Seow

Research Collection School Of Accountancy

Decision aids are often designed to direct decision-makers' attention to potential problems or solutions prompted by the decision aid; but in most instances, it is impossible to prompt all possible issues that should be considered in making a decision. Decision aids can induce decision-making biases whereby users focus only on the issues identified by the decision aid and fail to adequately consider other issues that are not identified by the decision aid. The purpose of this study is to investigate whether restricting how users interact with computerized decision aids affects their performance by limiting their ability to consider other possible …

How Information Management Capability Influences Firm Performance, Sunil Mithas, Narayan Ramasubbu, V. Sambamurthy

Research Collection School Of Computing and Information Systems

How do information technology capabilities contribute to firm performance? This study develops a conceptual model linking IT-enabled information management capability with three important organizational capabilities (customer management capability, process management capability, and performance management capability). We argue that these three capabilities mediate the relationship between information management capability and firm performance. To test our conceptual model, we use a rare archival data set that contains actual scores from multidimensional and high-quality assessments of firms and intraorganizational units of a conglomerate business group that had adopted a model of performance excellence for organizational transformation based on the Baldrige criteria. This research …

Accounting Information Systems Research Over The Past Decade: Past And Future Trends, Colin Ferguson, Poh Sun Seow

Research Collection School Of Accountancy

This article reviews the extant accounting information systems (AIS) literature by conducting an analysis of AIS articles published in 18 leading accounting, management information systems, and computer science journals from 1999 to 2009 with a view to identifying whether or not the focus of AIS research has changed, and if so how it has changed, since the Poston and Grabski’s (2000) review of AIS research from 1982 to 1998. We also report our insights into where AIS research is likely to be heading in the future. We analyse each of the 395 articles identified as reporting AIS research to identify …

A Study Of Merchandise Information And Interface Design On B2c Websites, Hui-Ming Kuo, Cheng-Wu Chen, Ching-Wen Chen

Journal of Marine Science and Technology–Taiwan

The convenience of the Internet make online shopping an ever more attractive option for customers. The B2C websites are one of the most popular and rapidly developing types of Internet shopping sites. This market begin to attract the attention of both local and international businesses. However, the online purchase process is often complicated, and many customers have difficulty with or even fail to complete the process. Information about the merchandise and the interface design can have a big influence on this kind of problem. In this study, we evaluate the information offered and the interface design of the shopping websites …

Making A Science Of Service Systems Practical: Seeking Usefulness And Understandability While Avoiding Unnecessary Assumptions And Restrictions, Steven Alter

Business Analytics and Information Systems

This book’s theme is “The Science of Service Systems,” yet there is substantial question about whether the definition and nature of service systems have been articulated adequately. This paper examines definitions of service and service system that could frame or otherwise influence future developments in service science and could have implications for what should and should not be included within service science. It argues that the initial development of service science should use straightforward definitions that are understandable, useful, broadly applicable, and teachable. It proposes a definition of service system that is different from the definition proposed in this book’s …

Extending A Systems Analysis Method For Business Professionals, Steven Alter

Business Analytics and Information Systems

Despite having been explored, described, theorized, and measured in hundreds of IS research articles, frequent difficulties related to user participation and business/IT communication persist in relation to project management, specification of requirements, implementation in organizations, business/IT alignment, and IS failures. We report on an extension of a long term design sci-ence research project that previously demonstrated a possible path toward ad-dressing these longstanding problems by empowering business professionals to analyze systems in business terms rather than in formalisms for IT specialists. Previous research demonstrated that most of 75 working business professionals with extensive business experience were able to use the …