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The African Journal of Information Systems

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Full-Text Articles in Management Information Systems

A Coordinated Communication & Awareness Approach For Information Security Incident Management: An Empirical Study On Ethiopian Organizations, Keshnee Padayachee, Elias Worku Jul 2020

A Coordinated Communication & Awareness Approach For Information Security Incident Management: An Empirical Study On Ethiopian Organizations, Keshnee Padayachee, Elias Worku

The African Journal of Information Systems

The coordination of communication and awareness efforts in the process of Information Security Incident Management (ISIM) has been identified as a critical means of enhancing information security protection in organizations. This paper aims to explore the nuances of organizational information security with respect to the coordination of communication and awareness efforts among organizational stakeholders towards achieving a shared, interactive, and participatory ISIM. According to the findings of the study in the organizations sampled, it has been identified that reporting, communication, and awareness efforts within ISIM were found to be largely uncoordinated. The exploratory findings provided a rationale for the proposal …


A Conceptual Information Technology Project Management Assurance Framework, Elizabeth Mkoba, Carl Marnewick May 2020

A Conceptual Information Technology Project Management Assurance Framework, Elizabeth Mkoba, Carl Marnewick

The African Journal of Information Systems

Over the last decade, information technology (IT) projects have continued to fail at an alarming rate. Project managers are still battling to manage and deliver successful IT projects in organizations. The conceptual information technology project management assurance framework developed consists of project assurance processes. The conceptual framework was validated through a survey of 121 IT project managers from organizations in seven African countries. The purpose of this paper is to present research findings on how well project assurance processes are implemented and their importance in achieving a successful IT project outcome in organizations. The findings indicate that most project assurance …


Causes Of Challenges In Implementing Computer-Based Knowledge Management Systems In Healthcare Institutions: A Case Study Of Private Hospitals In Johannesburg, South Africa, George Maramba, Alfred Coleman, Felix F. Ntawanga May 2020

Causes Of Challenges In Implementing Computer-Based Knowledge Management Systems In Healthcare Institutions: A Case Study Of Private Hospitals In Johannesburg, South Africa, George Maramba, Alfred Coleman, Felix F. Ntawanga

The African Journal of Information Systems

The advent of computer-based knowledge management systems has changed the world, especially in the way businesses operate, making them an integral aspect to modern economies and the drivers of success. Studies show that the implementation of computer-based knowledge management systems is challenging, particularly in healthcare institutions. This paper presents a study that was undertaken to identify the causes of challenges encountered when implementing computer-based knowledge management systems in healthcare institutions. A case was used as this study’s research methodology in which three private hospitals based in Johannesburg, South Africa, were utilized. Six participants, two from each private hospital, were purposively …


In-Service Biology Teachers’ Perceptions And Pedagogical Rating Of Two Mobile Learning Applications Recommended For Learning Biology In Nigerian Secondary Schools, Uchenna Udeani Prof, Jeremiah Nosakhare Akhigbe Mr May 2020

In-Service Biology Teachers’ Perceptions And Pedagogical Rating Of Two Mobile Learning Applications Recommended For Learning Biology In Nigerian Secondary Schools, Uchenna Udeani Prof, Jeremiah Nosakhare Akhigbe Mr

The African Journal of Information Systems

The study investigated in-service biology teachers’ perceptions of the instructional use of smartphones equipped with Biology Mobile Learning Applications (BMLAs) in the learning of biology concepts in Nigerian senior secondary schools and the pedagogical rating of two commercially available mobile learning applications recommended for learning biology. The study utilized a descriptive survey design. Data collected were analyzed using descriptive and inferential statistics. Findings gathered revealed that the in-service biology teachers had good perceptions of the instructional use of BMLAs and that these perceptions influence their pedagogical rating and selection of mobile applications. The study also revealed that demographic variables such …


Cyberbullying Among University Students: The Kenyan Experience, Joshua R A Ndiege, Gabriel Okello, Patrick K. Wamuyu Mar 2020

Cyberbullying Among University Students: The Kenyan Experience, Joshua R A Ndiege, Gabriel Okello, Patrick K. Wamuyu

The African Journal of Information Systems

Although considerable literature has grown around cyberbullying, there are still only limited studies on this within developing economies, especially African countries. In particular, studies on cyberbullying in Africa have failed to have a direct focus on the prevalence of this phenomenon among students in universities. Not only does cyberbullying have an emotional-social impact, it has ramifications on the learning process as well. This subject remains of utmost relevance within academia, and a number of institutions continue to grapple with its impact. The study reported here is an exploratory investigation of 396 students from one of the private universities within Nairobi, …


Enabling Factors And User Requirements For Microcredit Services Through Mobile Devices - Dar Es Salaam Tanzania Context., William Clifford Gomera, Jarkko Suhonen Dr., George Oreku Prof. Jan 2020

Enabling Factors And User Requirements For Microcredit Services Through Mobile Devices - Dar Es Salaam Tanzania Context., William Clifford Gomera, Jarkko Suhonen Dr., George Oreku Prof.

The African Journal of Information Systems

Microfinance institutions (MFIs) play a considerable role in providing capital to micro businesses (MBs) through microcredit services. However, the interplay between MFIs and MB owners has been hindered by several factors, such as challenges with information sharing. The current study aims at identifying the specific challenges of microcredit services in Dar es Salaam, Tanzania, and also at determining the enabling factors, preferred features, and general requirements for a mobile technology solution to support the interplay between MFIs and MBs. The participants in the study were 91 MB owners and 22 MFI officers, and the data for the study were collected …


On The Yellow Brick Road, A Path To Enterprise Architecture Maturity, Avsharn Bachoo Oct 2019

On The Yellow Brick Road, A Path To Enterprise Architecture Maturity, Avsharn Bachoo

The African Journal of Information Systems

This study concentrated on the relationship between the Enterprise Architecture (EA) maturity of an organization and the business value associated with it in the South African financial services environment. It was developed within the critical realism philosophy, which states that mechanisms generate events by accentuating the underlying EA mechanisms that lead to business value, as well as provide insights into the opportunities and challenges organizations experienced as they progressed to higher levels of maturity. Constructed using the resource-based view of the firm as the underlying theoretical framework, this research examined EA as an intangible resource and maturity as a source …


Investigating Usage Of Social Media Platforms In South Africa, Adheesh Budree, Kaja Fietkiewicz, Elmar Lins Oct 2019

Investigating Usage Of Social Media Platforms In South Africa, Adheesh Budree, Kaja Fietkiewicz, Elmar Lins

The African Journal of Information Systems

This study investigated the differences in usage of different social media platforms within the South African context, broken down by user characteristics, specifically gender and age, in addition to investigating the correlation between usage of differing social media platforms. This was carried out to determine which social media needs do the different population groups aim to fulfill when using different social media platforms. Based on the results, the study confirmed the existence of preferences between types of social media platforms and groups of social media platforms in South Africa, based on frequency of use by age group and gender. Social …


The Influence Of Socioeconomic Factors To The Use Of Mobile Phones In The Agricultural Sector Of Tanzania, Edison Wazoel Lubua Dr, Michael E. Kyobe Prof. Oct 2019

The Influence Of Socioeconomic Factors To The Use Of Mobile Phones In The Agricultural Sector Of Tanzania, Edison Wazoel Lubua Dr, Michael E. Kyobe Prof.

The African Journal of Information Systems

This study determined the influence of socioeconomic factors to the adoption of mobile phones in the farming community of Tanzania. Currently, a series of well-established models (such as the TAM, UTAUT and the Social Capital Model) provide inadequate consideration toward socioeconomic factors, by ignoring them, or putting them under the same cluster, regardless of their differences in impacting the technology use. Methodologically, a survey strategy was adopted, with a sample of 116 respondents. The study involved farmers along the Pangani River Basin, found in Kilimanjaro and Tanga Regions of Tanzania. Data was analyzed using advanced quantitative methods such as the …


Mobile Technology Usage For Street Traders’ Market Search In Dodoma—Urban Tanzania: An Exploratory Study, Joel Rumanyika, Matti Tedre, Apiola Mikko, Nasibu Rajabu Mramba Oct 2019

Mobile Technology Usage For Street Traders’ Market Search In Dodoma—Urban Tanzania: An Exploratory Study, Joel Rumanyika, Matti Tedre, Apiola Mikko, Nasibu Rajabu Mramba

The African Journal of Information Systems

Increased access to mobile technologies has significantly contributed to almost all types of work, including informal work. Mobile phones are one such technology that has been exponentially adopted and used by street traders. However, there is limited information about how street traders use mobile phones to search for new markets. This study investigated street traders’ mobile usage for new market search in Dodoma, Tanzania. Qualitative data were collected using in-depth interviews with 29 street traders, followed by a focus group discussion with eight street traders. Thematic analysis was used to analyze the data. The results show that using mobile phones …


Adoption Of Cloud Computing By Firms In Kenya: The Role Of Institutional Pressures, John Otieno Oredo, James Njihia, Xn Iraki Jul 2019

Adoption Of Cloud Computing By Firms In Kenya: The Role Of Institutional Pressures, John Otieno Oredo, James Njihia, Xn Iraki

The African Journal of Information Systems

While there is substantial literature on the adoption of IT innovations based on utility computing, there is a dearth of studies on cloud computing adoption by business organizations. Given that cloud computing adoption has been steadily increasing in Kenya, this study aim to investigate the determinants of cloud computing adoption from an institutional perspective. The relationship between institutional pressures and cloud computing adoption was evaluated and tested using structural equation modelling (PLS SEM). A firm level cross sectional survey was conducted on a sample of 93 firms in the financial, manufacturing, and ICT sectors. The results indicate that coercive and …


A Naturalistic Methodology For Assessing Susceptibility To Social Engineering Through Phishing, Paula Musuva, Christopher Chepken, Katherine Getao Jul 2019

A Naturalistic Methodology For Assessing Susceptibility To Social Engineering Through Phishing, Paula Musuva, Christopher Chepken, Katherine Getao

The African Journal of Information Systems

Phishing continues to be a prevalent social engineering attack. Attacks are relatively easy to setup and can target many people at low cost. This study presents a naturalistic field experiment that can be staged by organisations to determine their exposure. This exercise provides results with high ecological validity and can give organisations the information they need to craft countermeasures to social engineering risks. The study was conducted at a university campus in Kenya where 241 valid system users, also known as “insiders,” are targeted in a staged phishing experiment. The results show that 31.12% of the insiders are susceptible to …


Development Of Research Administration And Management System For Higher Education Institutions In Developing Countries: Case Study Of Durban University Of Technology, Misheck Nyirenda, Oludayo Olufolorunsho Olugbara, Sibusiso Moyo Jul 2019

Development Of Research Administration And Management System For Higher Education Institutions In Developing Countries: Case Study Of Durban University Of Technology, Misheck Nyirenda, Oludayo Olufolorunsho Olugbara, Sibusiso Moyo

The African Journal of Information Systems

Research information management has become an essential activity for higher education institutions (HEIs) worldwide as a mechanism to aggregate, curate, utilize and improve the transparency of information about research. It has led to the evolution of proprietary software systems for administering and managing research information in HEIs. However, the literature reveals that most proprietary software systems are usually inflexible, costly to maintain and do not adequately satisfy the dynamic requirements of HEIs in developing countries. Consequently, the demand for current information systems is to incorporate a high degree of formalism into software development processes to produce correct, flexible, usable and …


Modeling Green Ebusiness Adoption Among Small And Medium Tourism Enterprises In Tanzania, Juma James Masele Jul 2019

Modeling Green Ebusiness Adoption Among Small And Medium Tourism Enterprises In Tanzania, Juma James Masele

The African Journal of Information Systems

This study was set to model Green eBusiness adoption among SMTEs in Tanzania, right from sourcing, operations, and to end-of-life-management. The study employed the use of Structural Equation Modeling (SEM) to analyze quantitative data collected from 240 respondents selected from 80 SMTEs in Dar es Salaam, Kilimanjaro, Arusha, and Zanzibar, who were in operations for at least three years. Although there were twelve hypotheses formulated, only seven hypotheses (with constructs Self-Efficacy, Effort Expectancy, Facilitating Conditions, Coercive Pressures, Intention to Use both to commitment and to Green eBusiness, and Commitment towards Green eBusiness adoption) were revealed significant. Others (with constructs Performance …


The Role Of Institutional Pressures In The Adoption Of E-Procurement In Public Institutions In Developing Countries: The Case Of Lesotho, Salah Kabanda, Nteboheleng Pitso, Meke Kapepo Jul 2019

The Role Of Institutional Pressures In The Adoption Of E-Procurement In Public Institutions In Developing Countries: The Case Of Lesotho, Salah Kabanda, Nteboheleng Pitso, Meke Kapepo

The African Journal of Information Systems

Benefits of E-Procurement are now well documented as experienced by both public and private organizations. Yet, in developing countries, and more so in Africa, few organizations have reported benefits of E-Procurement. Whilst institutional pressures are instrumental in shaping organization’s actions and outcomes with regard to technology adoption, few studies have examined their role in E-Procurement adoption in African public sector organizations. This study situated in Lesotho, seeks to examine the rational for E-procurement adoption in the public sector and identifies institutional pressures that affect successful adoption. Following an interpritivist approach, this study identifies (1) perceived benefits of efficiency and transparency …


Understanding Sub-Saharan African Learners Informal Learning Using Mobile Devices: A Case Of Tanzania, Laban Bagui, Samwel Dick Mwapwele Apr 2019

Understanding Sub-Saharan African Learners Informal Learning Using Mobile Devices: A Case Of Tanzania, Laban Bagui, Samwel Dick Mwapwele

The African Journal of Information Systems

In this era of pervasive computing and the Internet, learners everywhere connect and reconnect to knowledge away from classrooms, via mobile devices and their Mobile Instant Messaging platforms (MIMs). Still, many sub-Saharan African educators continue to confine these platforms to recreational activities. There is lack therefore of knowledge about how learners from sub-Saharan Africa perform such informal and experiential learning. This paper presents a case study of Tanzanian learners learning in informal settings using their mobile devices and MIMs. It deploys the rhizomatic learning theory with the aim of understanding how such learning occurs. Findings suggest that learners use mobile …


Information Searching And Satisficing Process For It Decision Making Process Of Smes, Mohammed A. Enagi, Jean-Paul Van Belle Apr 2019

Information Searching And Satisficing Process For It Decision Making Process Of Smes, Mohammed A. Enagi, Jean-Paul Van Belle

The African Journal of Information Systems

Information Technology (IT) can provide Small and Medium Enterprises (SMEs) with competitive advantage, effective management, and improved business performance. Decision making is an integral process of achieving a successful IT investment. SME owner-managers are usually the key IT decision makers despite the fact that they often do not possess sufficient IT skills. This study examines how SME managers search and prioritise information that guides their IT decisions. This study adopted a qualitative research method and conducted interviews with eleven SME owner-managers in Nigeria and South Africa to understand the process of IT investment based on the information available to the …


Performance Analysis Of Debit Card Services On Deposit-Taking Saccos’ Financial Performance: A Case Of Kenya, David Muchangi Mugo Dr, Stephen Muathe Dr, Stephen Titus Waithaka Dr Apr 2019

Performance Analysis Of Debit Card Services On Deposit-Taking Saccos’ Financial Performance: A Case Of Kenya, David Muchangi Mugo Dr, Stephen Muathe Dr, Stephen Titus Waithaka Dr

The African Journal of Information Systems

The Co-operative Bank of Kenya has partnered with Deposit-Taking Savings and Credit Cooperative Societies (SACCOs) in Kenya to allow their members access to Co-operative Bank automated teller machines (ATMs) via Saccolink debit cards. However, the adoption and utilization of debit cards has opened financial institutions to fraud associated with the use of debit cards for transactions on automated teller machines and point-of-sale terminals. Given this limitation, this study sought to investigate the effect of Saccolink debit card services on the financial performance of Deposit-Taking SACCOs in Kenya. Through a combination of agency, information systems success models, and task-technology fit theories …


The Need For Green Companies In Nigeria: A Study Of Electronic Invoicing, Sunday Adewale Olaleye, Ismaila Temitayo Sanusi Jan 2019

The Need For Green Companies In Nigeria: A Study Of Electronic Invoicing, Sunday Adewale Olaleye, Ismaila Temitayo Sanusi

The African Journal of Information Systems

Manual invoicing is a major business document that the supplier uses to request payments from a purchaser for services rendered. It contains the contact information of the seller, the list of goods or the services provided and the payment instructions. Attention is being shifted from manual invoicing these days because of some factors like increased man-hours, risks of human error and risks of high carbon footprint. The study applied Unified Theory of Acceptance and Use of Technology (UTAUT) to investigate the need for green Companies in Nigeria. Empirical data were collected from Nigerian companies to measure intention-behavior for electronic invoicing …


External Actors In Forming National Ict Policy In Malawi: A Cause For Concern In Low-Income Countries?, Gregory Kunyenje 4928781, Wallace Chigona Jan 2019

External Actors In Forming National Ict Policy In Malawi: A Cause For Concern In Low-Income Countries?, Gregory Kunyenje 4928781, Wallace Chigona

The African Journal of Information Systems

The paper examines external actors in the formulation of national Information and Communication Technology (ICT) policies. It questions how external actors overtly or covertly influence formulation of national ICT policies following that, of the nearly 84% of the countries in Africa that have formulated national ICT policies, most of which have been influenced by external actors. The paper uses Bourdieu’s Theory of Practice to analyze the effects of external actors’ influences in developing countries by using Malawi as a case study. Document analysis is used to analyse external actors’ influences in policy documents, the minutes of policy actors’ meetings, and …


E-Governance As An Alternative Antecedent To A Lean Public Sector : Theory And Evidence, Kennedy Okong'o, Michael Kyobe Jan 2019

E-Governance As An Alternative Antecedent To A Lean Public Sector : Theory And Evidence, Kennedy Okong'o, Michael Kyobe

The African Journal of Information Systems

The ever growing size of the public sector has been a contention in theory and practice. In parallel, the public sector use of Information Communication Technologies (ICTs), otherwise known as Electronic Government has had a transformative potential. Inspired by these competing interests, this paper set out to study the relationship between investments in e-Government and the size of public sector. Informed by Banks-Weingast model of bureaucratic discretion drawn upon political science, the research estimated the linkage. Using a balanced panel data of Kenya’s key ministries for a 10 year period (2004-2014), e-Government expenditure, consumer price indices (CPI) and gross domestic …


Digital Fluency: Necessary Competence For Teaching And Learning In Connected Classrooms, Agnes Chigona Sep 2018

Digital Fluency: Necessary Competence For Teaching And Learning In Connected Classrooms, Agnes Chigona

The African Journal of Information Systems

Educators’ digital fluency has been noted as one of the most important skill required for effective curriculum delivery in connected classrooms. Research and anecdotal evidence show that even though many Western Cape classrooms have internet connectivity, many of the educators are unable to take advantage of the connectivity for teaching and learning. Hence, this paper focuses on the educators’ digital fluency as a necessary competence for effective curriculum delivery in connected classrooms. The study was done qualitatively. Randomly selected educators from public schools participated in the one-on-one and focus group interviews. Results show that most educators perceive their digital fluency …


Understanding The Kenya Open Data Initiative Trajectory Based On Callon’S Moments Of Translation, Paul Wando Mungai Dr, Jean-Paul Van Belle Prof. Sep 2018

Understanding The Kenya Open Data Initiative Trajectory Based On Callon’S Moments Of Translation, Paul Wando Mungai Dr, Jean-Paul Van Belle Prof.

The African Journal of Information Systems

This study seeks to understand the existing interactions between actors of the Kenya Open Data Initiative (KODI), and how the actors’ interests are aligning to achieve openness and transparency of government operations. This study is based on the Callon’s moments of translation framework, which helps in describing the interaction between initiators of a network and other involved actors with the aim of aligning their diverse interests in order to achieve a common goal. KODI comprised of a diverse group of stakeholders from government, private sector, inter-governmental organisation, and civil society. KODI has faced various challenges since its inception in 2011, …


Developing And Validating Measurement Items For A Multi-Dimensional Social Network Site Usage Construct, Nugi Nkwe Sep 2018

Developing And Validating Measurement Items For A Multi-Dimensional Social Network Site Usage Construct, Nugi Nkwe

The African Journal of Information Systems

SNS platforms are providing simultaneously for hedonic and utilitarian type uses. However, extant research continues to model the SNS usage construct as a simplistic unidimensional construct that fails to adequately reflect the multi-dimensional nature of SNS usage in workplace contexts. This paper contributes by presenting results of a multi-phase process used to develop and validate measures of the deep structure SNS usage construct from both hedonic and utilitarian perspectives. Psychometric tests were conducted using 124 usable responses, and the results show that deep structure usage is best modelled as a reflective second order construct with three first order dimensions reflecting …


Collaboration Circles: Empowering Job Seekers To Find Work Using Ad-Hoc Collaboration Networks, Lindani Castro Khanyile, Marijke Coetzee Sep 2018

Collaboration Circles: Empowering Job Seekers To Find Work Using Ad-Hoc Collaboration Networks, Lindani Castro Khanyile, Marijke Coetzee

The African Journal of Information Systems

Recent trends combine smart phones with social networking platforms to bring new opportunities that can enable people to collaborate anywhere and at any time. For example, organisations can be given the opportunity to recruit part-time job seekers such as software developers using social media tools. Previously, collaboration was static in nature, but today loosely enabled collaboration needs to support flexible schedules, ad hoc processes and members that may not be known in advance. Furthermore, current crowdsourcing platforms that enable software developers to contribute their skills to projects do not meet the social needs of participants as they collaborate. This paper …


Awareness And Preparedness Of It Managers To Digital Disruption: A South African Exploratory Case Study, Mark Prevost, Kevin Allan Johnston Prof, Maureen C. Tanner Sep 2018

Awareness And Preparedness Of It Managers To Digital Disruption: A South African Exploratory Case Study, Mark Prevost, Kevin Allan Johnston Prof, Maureen C. Tanner

The African Journal of Information Systems

Digital disruption is breaking down long established business models. In most organisations, IT managers are charged with management of technology-enabled change. It is therefore important that IT managers understand the opportunities and challenges posed by digital disruption to aid the organisation's response. The purpose of this study was to explore what South African IT managers perceive, and what their responses (or planned responses) to digital disruption within the context of a financial services organisation are. The study is interpretive, exploratory and qualitative, drawing from situational awareness theory to ground the participants’ perception of digital disruption. The study draws on Disruptive …


An Organizational Communication Approach To Information Security, Kofi Arhin, Gamel O. Wiredu Sep 2018

An Organizational Communication Approach To Information Security, Kofi Arhin, Gamel O. Wiredu

The African Journal of Information Systems

Organizations thrive on efficient information management systems as they support activities. Hence, these systems need to be protected from attacks that threaten their existence and use. Although non-technical information security ideas have been espoused by researchers, they have excluded the role of organizational communication. As such, this study explains information security from an organizational communication perspective. Drawing upon a framework of discourse and organizational change, we analyze an empirical case of how information security in an organization is implicated by communicative actions, deep structures, and communication traits. The analysis reveals that (1) prevention of security breaches is achieved by structures …


Development Of Digital Diary For Enhanced Parental School Involvement In Tanzania, Sekione R. Jeremiah, Joel S. Mtebe Phd May 2018

Development Of Digital Diary For Enhanced Parental School Involvement In Tanzania, Sekione R. Jeremiah, Joel S. Mtebe Phd

The African Journal of Information Systems

The study examined the use of digital diary as a tool for enhancing parental school involvement in Tanzania. The development of the digital diary followed eXtreme Programming agile method where 87 parents and 6 teachers from St. Florence school were involved. Parents and teachers were given six months to use the tool before testing for its effectiveness using data from 7 teachers and 156 parents through semi-structured interviews and questionnaires respectively. The study found that the majority of respondents (84.4% of parents and 96.7% of teachers) indicated that the digital diary was useful tool as enabled them to track children’s …


Framework Towards Enhancing Adoption Of Electronic Payment In A Developing Economy: A Case Of Uganda, Samuel Eelu, Agnes Nakakawa May 2018

Framework Towards Enhancing Adoption Of Electronic Payment In A Developing Economy: A Case Of Uganda, Samuel Eelu, Agnes Nakakawa

The African Journal of Information Systems

Usage of electronic payment (e-payment) in developing economies is still limited, yet literature reveals several models and research efforts that explain adoption of innovations associated with information and communication technologies. This paper investigates issues hindering increased adoption of e-payment systems in a developing economy (specifically Uganda), and suggests possible strategic capabilities or interventions that key stakeholders can actualize to address the issues and enhance e-payment adoption. To achieve this, participatory action research was adopted and instantiated by: conducting an exploratory survey to gain relevant insights from target users of e-payment, devising a framework basing on survey findings and a literature-based …


Information Security Awareness Amongst Students Joining Higher Academic Institutions In Developing Countries: Evidence From Kenya, Joshua R A Ndiege, Gabriel O. Okello May 2018

Information Security Awareness Amongst Students Joining Higher Academic Institutions In Developing Countries: Evidence From Kenya, Joshua R A Ndiege, Gabriel O. Okello

The African Journal of Information Systems

Although there is a steady use of information technology in institutions of higher learning, little is known about the level of information security awareness (ISA) amongst students joining universities in developing countries and more specifically Africa. The purpose of this study was to investigate ISA amongst undergraduate students at a higher education institution in Kenya. The study made use of a quantitative survey approach. Overall, the study findings indicate that majority of the students surveyed did not possess adequate understanding of ISA. Consequently, we submit that there is a strong need to cultivate ISA culture amongst students joining universities in …