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The African Journal of Information Systems

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Articles 151 - 162 of 162

Full-Text Articles in Management Information Systems

The Implementation Of G2b Inter-Organizational Information Systems: A Dialectical Design Perspective, Gamel O. Wiredu Oct 2012

The Implementation Of G2b Inter-Organizational Information Systems: A Dialectical Design Perspective, Gamel O. Wiredu

The African Journal of Information Systems

Although the interactions between information technology and the context of government-to-business relations challenge the implementation of information systems, the challenges are currently under-researched. Therefore, this paper analyzes the mutual shaping between technology integration and the context. Based on an empirical study of the deployment of electronic cash registers for value-added tax administration, the analysis explains how government-business dialectics inform the design of relations between institutional, technological and organizational factors. The explanations lead to the argument for a dialectical design perspective on implementation that facilitates a systematic comprehension of (1) the inducements of design; (2) the relationships between the factors as …


A Model For Designing M-Agriculture Applications For Dairy Farming, Amos Gichamba, Ismail A. Lukandu Oct 2012

A Model For Designing M-Agriculture Applications For Dairy Farming, Amos Gichamba, Ismail A. Lukandu

The African Journal of Information Systems

In the recent past, developing countries have experienced major technological advancements including high mobile phone penetration. With the implementation of innovative technological solutions (e.g. mobile-based systems in key economic activities such as agriculture), there is need to develop models that software developers and researchers can use to design solutions. This paper aims to study the implementation of mobile systems in agriculture and presents a model for designing such applications. This study shows that models exist for general mobile applications design and development, although none specifically suits mobile agriculture applications. A model for designing and implementing M-Agriculture applications is presented. The …


Exploring The Roles Of People, Governance And Technology In Organizational Readiness For Emerging Technologies, Abiodun A. Ogunyemi, Kevin A. Johnston Jul 2012

Exploring The Roles Of People, Governance And Technology In Organizational Readiness For Emerging Technologies, Abiodun A. Ogunyemi, Kevin A. Johnston

The African Journal of Information Systems

The rapid development and release of emerging technologies have made their adoption challenging. Most often there are failing issues in organizational adoption of emerging technologies. It is yet unclear which component(s) of organization play the prominent role(s) in organizational readiness to adopt emerging technologies. Using a mixed method, this study conducted an online survey of 83 South African organizations for server virtualization adoption. Server virtualization is an emerging technology being widely adopted in most organizations in developed countries. IT executives rated server virtualization as the second-most important technology to help achieve cost reductions and optimize productivity in recent surveys. Very …


Customer Dissatisfaction And Complaining Responses Towards Mobile Telephony Services, Simon Gyasi Nimako Mr Jul 2012

Customer Dissatisfaction And Complaining Responses Towards Mobile Telephony Services, Simon Gyasi Nimako Mr

The African Journal of Information Systems

The paper examines customer satisfaction and complaint responses towards Mobile telephony services. The study was a cross-sectional survey involving customers from two mobile telephony companies. Data were collected using a self-administered structured questionnaire and analyzed using SPSS (version 16.0). The study found that customer satisfaction rating differed according to the mobile networks, and previous dissatisfaction significantly influences complaining response. Again, dissatisfied customers tend to complain more than satisfied ones. Moreover, dissatisfaction may not necessarily induce complaining and some satisfied customers may still complain. Furthermore, previous dissatisfaction may not always negatively affect overall satisfaction if it is effectively managed. Finally, the …


Towards The Deployment And Adoption Of Location-Based Services For Optimal Mobile Communication Operations In Africa, Folasade Dahunsi May 2012

Towards The Deployment And Adoption Of Location-Based Services For Optimal Mobile Communication Operations In Africa, Folasade Dahunsi

The African Journal of Information Systems

Africa is the world’s second largest and second most populous continent with about one billion people. Mobile phones are a major source of communication and means of taking information and technology to rural and remote areas of the continent. With low-cost and readily available mobile phones, underprivileged, low-income earners and rural dwellers can also participate in the Information and Communication Technology (ICT) revolution. Services are introduced by mobile operators and vendors to enhance and optimize this mobile evolution. One of such service is location-based services (LBS); LBS make available personalized services based on the geographical location of the subscriber’s phone. …


Towards Self-Emancipation In Ict For Development Research: Narratives About Respect, Traditional Leadership And Building Networks Of Friendships In Rural South Africa, Kirstin Krauss May 2012

Towards Self-Emancipation In Ict For Development Research: Narratives About Respect, Traditional Leadership And Building Networks Of Friendships In Rural South Africa, Kirstin Krauss

The African Journal of Information Systems

In this paper, the author contends that if the outsider-researcher involved in Information and Communication Technology for Development really wants to make a difference and honestly address the emancipatory interests of the developing community, social transformation will have to occur on both sides of the “development divide.” This statement implies both an understanding of the researcher’s own ethnocentrism, prejudice, assumptions and inabilities as well as local concerns, needs, expectations and realities. Using critical social theory as a position of inquiry and learning from the enculturation phases of critical ethnographic fieldwork in a deep rural part of South Africa, the paper …


The Impact Of Ict Investments On Development Using The Capability Approach: The Case Of The Nigerian Pre-Paid Electricity Billing System, Salihu Ibrahim-Dasuki, Pamela Abbott, Armin Kashefi Feb 2012

The Impact Of Ict Investments On Development Using The Capability Approach: The Case Of The Nigerian Pre-Paid Electricity Billing System, Salihu Ibrahim-Dasuki, Pamela Abbott, Armin Kashefi

The African Journal of Information Systems

Most existing ICT for development (ICT4D) literature tends to focus mainly on design, transfer and implementation issues. There is limited focus on the impact of ICT projects on development and little concrete analysis of these initiatives in terms of their long-term developmental impact. In this paper, we use Sen’s notion of capabilities as an evaluative space for ICT project assessment. We employed the freedom concepts of the capability approach to focus on the developmental impact of such projects. We based our evaluation on the Pre-paid Electricity Billing system in Nigeria. Our analysis shows that the pre-paid system failed to fully …


Deployment Evaluation Of Accounting Information Systems In Libyan Commercial Banks, Omar Sharkasi, Martin George Wynn Nov 2011

Deployment Evaluation Of Accounting Information Systems In Libyan Commercial Banks, Omar Sharkasi, Martin George Wynn

The African Journal of Information Systems

This article reports on the recent implementation and current deployment of accounting information systems in Libyan commercial banks. A case study approach is adopted that moves from an initial screening of the 14 main Libyan banks to a final in-depth study of just three banks. Business process modeling and systems profiling are used to assess the status of the banks in terms of systems use, process change and information systems strategy development. Libyan banks are well advanced in their installation of modern packaged software but could be used to greater effect to optimize business processes and improve efficiencies. Training and …


Information Security Culture In Public Hospitals: The Case Of Hawassa Referral Hospital, Temesgen Gebrasilase, Lemma Ferede Lessa Oct 2011

Information Security Culture In Public Hospitals: The Case Of Hawassa Referral Hospital, Temesgen Gebrasilase, Lemma Ferede Lessa

The African Journal of Information Systems

Information security culture is mainly considered as a set of information security characteristics that the organization values. In this paper, an attempt has been made to assess the information security culture of Hawassa Referral Hospital located in the south central part of Ethiopia. The study aimed at identifying determinant factors or issues impacting the implementation of an effective culture of information security in the hospital with an intention of improving the existing information security practice in the hospital. To that end, an information security culture assessment model and instrument were adopted from previous studies. The instrument (customized for the current …


Factors Influencing Successful Use Of Mobile Technologies To Facilitate E-Commerce In Small Enterprises: The Case Of Kenya, Patrick Kanyi Wamuyu, Manoj Maharaj Sep 2011

Factors Influencing Successful Use Of Mobile Technologies To Facilitate E-Commerce In Small Enterprises: The Case Of Kenya, Patrick Kanyi Wamuyu, Manoj Maharaj

The African Journal of Information Systems

This paper interrogates the suitability of Mobile Technologies to facilitate e-commerce in Kenyan Micro and Small Enterprises (MSEs). The study proposed a theoretical model and empirically tested it using a sample selected using proportionate stratified sampling within well-defined geographic clusters. The study revealed that, while there is massive use of mobile Internet Services (MIS), there is limited use of Mobile Money Transfer Services (MMTS) for B2B and B2C transactions as opposed to C2C and C2B e-commerce transactions. Results also indicated that utilizing MIS and MMTS, positively and significantly influenced organization’s performance through operational, transactional and interactional benefits. On the research …


On The Origins Of Advance Fee Fraud Electronic Mails: A Technical Investigation Using Internet Protocol Address Tracers, Olumide Longe, Adenike Osofisan Apr 2011

On The Origins Of Advance Fee Fraud Electronic Mails: A Technical Investigation Using Internet Protocol Address Tracers, Olumide Longe, Adenike Osofisan

The African Journal of Information Systems

One issue that is concerning to the web security community is the correct identification of the origins of advance fee fraud mails. This has serious implications for directing concerted efforts towards mitigating the malaise in the right direction. Although previous research (Cuckier et al, 2007, Gbenga, 2007; Igwe, 2007; Progame, 2007) opined that these mails originate mainly from Nigeria and other West African Countries, research is warranted using available tracking tools to validate previously held notions about the issue of advance fee e-fraud mails. We harvested in real-time aggregated advance fraud e-mails over a two year period using the sinkhole …


“E-Commerce Institutionalization Is Not For Us”: Smes Perception Of E-Commerce In Tanzania, Salah Kabanda Apr 2011

“E-Commerce Institutionalization Is Not For Us”: Smes Perception Of E-Commerce In Tanzania, Salah Kabanda

The African Journal of Information Systems

E-Commerce in least developing countries (LDCs) is believed to be non-existent because few businesses, especially Small and Medium Enterprises (SMEs) who are usually the vanguard of the LDCs economy, have adopted E-Commerce and even those that have, none have institutionalized the technology. Using structuration theory as a lens, this study attempts to provide an explanation as to what E-Commerce means to SMEs with the purpose of unraveling the underlying cause for the lack of E-Commerce institutionalization in LDC - Tanzania. Results indicate that SMEs use their social context to create symbolic interpretive schemes that facilitate their shared understanding of E-Commerce. …