“Greening” Worcester: Municipal Best Practices For Sustainability, Erin Mckeon, Charline Kirongozi, Jared Duval, Antannia Greene, Qianshu Sun, Zewei Yao

School of Professional Studies

In response to the urgent threat posed by climate change, more and more cities, including Worcester, are attempting to become more environmentally responsible and sustainable. Worcester is attempting to develop ways to become more sustainable; both to strengthen their communities and to protect the planet. The Green Worcester Working Group (GWWG) tasked the Clark Capstone Team with researching best practices for municipal sustainability. The GWWG has set the following priorities: climate change mitigation, resilience, open spaces, sustainable resource management, education and awareness. Taking these into account, the Clark Capstone Team researched the sustainability practices of cities in New England, across …

Worcester Chamber Of Commerce: Recruiting Minority Business Owners, Ryan Dimaria, Alexander Hull, Xikun Lu, Haopeng Wang, Jiacheng Hou, Danning Zhao

School of Professional Studies

Our capstone project was to help the Worcester Regional Chamber of Commerce identify how to re-frame their marketing so it would be appealing to immigrant and minority owned businesses. Based on interviews and external research, our group was able to create a tangible and resourceful data set that provided justified recommendations and ideas on how the Chamber could make adjustments to their marketing plan to attract more businesses of this particular demographic in the city of Worcester. By implementing these recommendations, we believe the Chamber has the opportunity to create a more diverse group of Chamber members, add value to …

Service Now: Cmdb Research, Monika Patel, Smita Patil, Katerina Tzanavara, Manish Chauhan, Yuhao Wang, Houmin Xie, Lei Shi

School of Professional Studies

The MAPFRE Capstone team has been tasked with reviewing and recommending roadmap on the existing CMDB configuration. Paper discusses the team’s overall research on ServiceNow CMDB, Client’s deliverables and introduction to the latest technological innovations. Based on given objectives and team’s analysis we have recommended key solutions for the client to better understand the IT environment areas of business service impact, asset management, compliance, and configuration management. In addition, our research has covered all the majority of the technical and functional areas to provide greater visibility and insight into existing CMDB and IT environment.

For One Child, Zion Bereket, Xin Huang, Yitong Lin, Ruobing Pei, Rachel White, Ziyuan Li

School of Professional Studies

The entirety of this project was completed on the foundation of the three focus areas, which were identified by our client as areas of high need. The client wanted to prioritize these three areas as they believed that these three areas were the most integral to the successful achievement of their mission, as well as to the overall health and longevity of the organization.

Hiv/Aids In The Latino Community Of San Francisco: Past And Present, Jessica Da Silva

School of Professional Studies

There are approximately 122,000 people of Latino origin in San Francisco, which account for 15% of the total population (Census, 2010). Historically, Latinos have and still face several barriers to access healthcare and improvements in health (Aguirre-Molina, Molina & Zambrana, 2001). When the world was exposed to the spread of a new and unknown virus, the broader population suffered from the epidemic. The Latino community in San Francisco was and still is one of the hardest hit by the virus.

Changing The Current Perception Of Affordable Housing In Worcester, Simone Mcguinness, William Roberts, Vaske Gjino, Tong Zhou, Mengxin Ma, Sarawadee Sonpuak

School of Professional Studies

One of Worcester Interfaith’s goals is to eradicate the stigma of affordable housing in Worcester. Currently, the perception of affordable housing is of an image of unkept and old residences filled with destitute citizens who cannot afford basic needs to live in a city, let alone housing. This image is perpetuated by media, stigma, and a lack of education of the true reality of affordable housing and who its recipients are. Affordable housing-qualified citizens represent a range of educations, professions, age, race, and income levels. Affordable housing units, too, represent a variety of homes, many of which are extremely well-kept …

Distilling Managerial Insights And Lessons From Ai Projects At Singapore's Changi Airport (Part 2), Steve Lee, Steven M. Miller

Asian Management Insights

Since 2017, Changi Airport group (CAG) has initiated a host of pilot projects that use connective and intelligent technologies to enable its move towards digital transformation and SMART Airport Vision. This has resulted in a first wave of deployment of AI and Machine Learning-enabled applications across various functions that can better sense, analyse, predict, and interact with people.

Ai Gets Real At Singapore's Changi Airport (Part 1), Steve Lee, Steven M. Miller

Asian Management Insights

Ranked as the best airport for seven consecutive years, Singapore’s Changi Airport is lauded the world over for the efficient, safe, pleasurable and seamless service it offers the millions of passengers that pass through its facilities annually. Much of Changi Airport’s success can be attributed to the organisation’s customer-oriented business focus and deeply embedded culture of service excellence, combined with a host of advanced technologies operating invisibly in the background. The framework for this technology enablement is Changi Airport Group’s (CAG’s) SMART Airport Vision—an enterprise-wide approach to connective technologies that leverages sensors, data fusion, data analytics, and artificial intelligence (AI), …

Use Of Exploratory Data Analysis And Visualization In Identification Of Commingled Human Remains, Vivek Bhat Hosmat

UNO Student Research and Creative Activity Fair

The field of Exploratory data analysis and Visualization is revolutionizing the way we perceive things. At times, Visualization is seen as a subset of Exploratory data analysis and then there are branches in Visualization, types, technologies, tools which makes one feel that Visualization is a standalone pillar. Either way, they both work well together to extract meaningful information from almost any kind of data. These fields can very well be the stepping stone for in-depth or conclusive research. They can direct research based on facts and observations rather than one’s intuition or even a brute force technique. This project was …

A Systematic Review Of Blockchain Research And Applications In Business, Prinsa Roka

Undergraduate Honors Theses

Blockchain, well-known as the Distributed Ledger Technology (DLT) behind cryptocurrencies such as Bitcoin, has attracted plenty of attention from both practitioners and academics and has begun to revolutionize the way businesses handle their day-to-day operations. DLT leads to many interesting new research topics in different business fields. In this study, we applied the systematic mapping method to review existing articles related to blockchain applications and research in different business areas (accounting, finance and banking, information systems, marketing and supply chain). Our goal is to understand the current applications and research status related to blockchain, so that we can identify research …

Toward An Understanding Of How Post-Deployment User-Developer Interactions Influence System Utilization, Colleen Carraher Wolverton Phd

Department of Management

Although initial adoption of an information system has been shown to influence system success, further value can be obtained when end-users move beyond adoption, utilizing more features of the system and integrating it into their work routines. Organizations can increase the post-deployment utilization of their systems by emphasizing continued interaction between developers and end-users. In this study, we develop a research model investigating the influence of shared understanding, faithfulness of appropriation, and consensus on spirit on post-deployment system utilization. Using a sample from a healthcare organization, we show that increased end-user post-deployment interaction with developers supports a shared understanding between …

Developmental Test And Requirements Best Practices Of Successful Information Systems Efforts Using Agile Methods, Jeremy D. Kramer, Torrey J. Wagner

Faculty Publications

This article provides insights into the current state of developmental testing (DT) and requirements management in Department of Defense information systems employing Agile development. The authors describe the study methodology and provide an overview of Agile development and testing. Insights are described for requirements, detailed planning, test execution, and reporting. This work articulates best practices related to DT and requirements management strategies for programs employing modernized Software Development Life Cycle practices.

From The Editors, Herbert J. Mattord, Michael E. Whitman

Journal of Cybersecurity Education, Research and Practice

A message from the editors.

Investigating The Impact Of Publicly Announced Information Security Breaches On Corporate Risk Factor Disclosure Tendencies, Sandra J. Cereola, Joanna Dynowska

Journal of Cybersecurity Education, Research and Practice

As the reported number of data breaches increase and senators push for more disclosure regulation, the SEC staff issued a guidance in 2011 on disclosure obligations relating to cybersecurity risks and incidents. More recently, on February 26, 2018 the SEC Commission issued interpretive guidance to help assist public companies prepare disclosures regarding cybersecurity risks and incidents. As reported incidents of cybersecurity breaches occur, investors are concerned about the risks associated with these incidents and the impact they may have on financial performance. Although the SEC staff guidance warns public companies to make timely disclosure, recognizing the threat that cybercrime poses …

Sit Back, Relax, And Tell Me All Your Secrets, Sarah Kirk, Daniel Foreman, Cody Lee, Shannon W. Beasley

Journal of Cybersecurity Education, Research and Practice

The goal of this research is to describe an active learning opportunity that was conducted as a community service offering through our Center for Cybersecurity Education and Applied Research (CCEAR). As a secondary goal, the participants sought to gain real world experience by applying techniques and concepts studied in security classes. A local insurance company tasked the CCEAR with assembling a team of students to conduct penetration testing (including social engineering exploits) against company personnel. The endeavor allowed the insurance company to obtain information that would assess the effectiveness of employee training with regard to preventing the divulgence of sensitive …

Agent-Based Modeling And Simulation Approaches In Stem Education Research, Shanna R. Simpson-Singleton, Xiangdong Che

Journal of International Technology and Information Management

The development of best practices that deliver quality STEM education to all students, while minimizing achievement gaps, have been solicited by several national agencies. ABMS is a feasible approach to provide insight into global behavior based upon the interactions amongst agents and environments. In this review, we systematically surveyed several modeling and simulation approaches and discussed their applications to the evaluation of relevant theories in STEM education. It was found that ABMS is optimal to simulate STEM education hypotheses, as ABMS will sensibly present emergent theories and causation in STEM education phenomena if the model is properly validated and calibrated.

From The Editors, Carole L. Hollingsworth, Michael E. Whitman, Herbert J. Mattord

Journal of Cybersecurity Education, Research and Practice

Welcome to the Fall 2018 issue of the Journal of Cybersecurity Education, Research, and Practice (JCERP). On behalf of the editorial team, we thank you for taking the time to read this issue and strongly encourage you to submit an article for consideration in an upcoming edition.

An Examination Of Cybersecurity Knowledge Transfer: Teaching, Research, And Website Security At U.S. Colleges And Universities, Aditya Gupta, James R. Wolf

Journal of Cybersecurity Education, Research and Practice

This work seeks to answer the question: Does faculty cybersecurity knowledge gained from teaching and research transfer to other IT units in the university? Specifically, do colleges and universities that excel in cybersecurity teaching and research have more secure websites? This work explores a unique setting where the knowledge of the source and recipient are both directly related and observable without outside intervention. Our study employed data from 591 U.S. colleges and universities, the National Centers of Academic Excellence (CAE) program, accepted paper data from the ACM Conference on Computer and Communications Security (CCS) and the IEEE Symposium on Security …

Project Renew Worcester, Danni Yue, Amy Zhang, Jing Han, Omid Ashrafi, Yiming Xu

School of Professional Studies

n The client for this capstone project is RENEW Worcester which is a fledgling solar power project whose main goals are to bring renewable energy in the form of solar power into local, primarily low-income communities and are committed to the mission of making the transition off of fossil fuels to clean, renewable power. Based in Worcester, Massachusetts, they are a local chapter of Co-op Power which is a consumer-owned sustainable energy cooperative (co-op) made up of numerous different local chapters all over the New England area as well as the state of New York. The problem that we will …

Cross-Border Interbank Payments And Settlements: Emerging Opportunities For Digital Transformation, Yi Meng Lau, Et Al

Research Collection School Of Computing and Information Systems

The report “Cross-Border Interbank Payments and Settlements” is a cross-jurisdictional industry collaboration between Canada, Singapore and the United Kingdom to examine the existing challenges and frictions that arise when undertaking crossborder payments. This report explores proposals for new and more efficient models for processing cross-border transactions.

Mapping Knowledge Units Using A Learning Management System (Lms) Course Framework, Casey Rackley

KSU Proceedings on Cybersecurity Education, Research and Practice

ABSTRACT

The purpose of this paper is to examine the outcomes of using a Learning Management System (LMS) course as a framework for mapping the Centers of Academic Excellence in Cyber Defense (CAE-CD) 2019 Knowledge Units (KU) to college courses. The experience shared herein will be useful to faculty who are interested in performing the mapping and applying for CAE-CDE designation.

Hijacking Wireless Communications Using Wifi Pineapple Nano As A Rogue Access Point, Shawn J. Witemyre, Tamirat T. Abegaz, Bryson R. Payne, Ash Mady

KSU Proceedings on Cybersecurity Education, Research and Practice

Wireless access points are an effective solution for building scalable, flexible, mobile networks. The problem with these access points is often the lack of security. Users regularly connect to wireless access points without thinking about whether they are genuine or malicious. Moreover, users are not aware of the types of attacks that can come from “rogue” access points set up by attackers and what information can be captured by them. Attackers use this advantage to gain access to users’ confidential information. The objective of this study is to examine the effectiveness of the WiFi Pineapple NANO used as a rogue …

Towards A Development Of Predictive Models For Healthcare Hipaa Security Rule Violation Fines, Jim Furstenberg, Yair Levy

KSU Proceedings on Cybersecurity Education, Research and Practice

The Health Insurance Portability and Accountability Act’s (HIPAA) Security Rule (SR) mandate provides a national standard for the protection of electronic protected health information (ePHI). The SR’s standards provide healthcare covered entities (CEs’) flexibility in how to meet the standards because the SR regulators realized that all health care organizations are not the same. However, the SR requires CEs’ to implement reasonable and appropriate safeguards, as well as security controls that protect the confidentiality, integrity, and availability (CIA) of their ePHI data. However, compliance with the HIPAA SR mandates are confusing, complicated, and can be costly to CEs’. Flexibility in …

Cybersecurity Education Employing Experiential Learning, Travis Lowe, Casey Rackley

KSU Proceedings on Cybersecurity Education, Research and Practice

ABSTRACT

The purpose of this paper is to discuss a curriculum design that employs Kolb’s Experiential Learning Theory stages and Kolb’s Learning Styles in four consecutive class sessions. The challenge each class is to present students with perplexing and often frustrating network problems that someday might be encountered on the job. By using Kolb’s theory, students address those problems from the perspective of each learning style, while passing through each phase of the learning cycle. As a result, students gain stronger cognitive thinking skills and hands-on troubleshooting skills in preparation for work as network administrators or cybersecurity analysts.

Using Project Management Knowledge And Practice To Address Digital Forensic Investigation Challenges, Steven S. Presley, Jeffrey P. Landry, Michael Black

KSU Proceedings on Cybersecurity Education, Research and Practice

The management of digital forensics investigations represents a unique challenge. The field is relatively new, and combines the technical challenges of Information Systems with the legal challenges of forensics investigations. The challenges for the Digital Forensics Investigators and the organizations they support are many. This research effort examines the characteristics and challenges of Digital Forensics Investigations and compares them with the features and knowledge areas of project management. The goal was to determine if project management knowledge, as defined in a common body of knowledge, would be helpful in addressing digital forensics investigation challenges identified in the literature. The results …

Capturing The Existential Cyber Security Threats From The Sub-Saharan Africa Zone Through Literature Database, Samuel B. Olatunbosun, Nathanial J. Edwards, Cytyra D. Martineau

KSU Proceedings on Cybersecurity Education, Research and Practice

Abstract - The Internet brought about the phenomenon known as Cyber-space which is boundless in nature. It is one of the fastest-growing areas of technical infrastructure development over the past decade. Its growth has afforded everyone the opportunity to carry out one or more transactions for personal benefits. The African continent; often branded as ‘backward’ by the Western press has been able to make substantial inroads into the works of Information and Computer Technology (ICT). This rapid transition by Africans into ICT power has thus opened up the opportunities for Cybercriminal perpetrators to seek and target victims worldwide including America …

Information Privacy Concerns In The Age Of Internet Of Things, Madhav Sharma, David Biros

KSU Proceedings on Cybersecurity Education, Research and Practice

Internet of things (IoT) offer new opportunities for advancement in many domains including healthcare, home automation, manufacturing and transportation. In recent years, the number of IoT devices have exponentially risen and this meteoric rise is poised to continue according to the industry. Advances in the IoT integrated with ambient intelligence are intended to make our lives easier. Yet for all these advancements, IoT also has a dark side. Privacy and security were already priorities when personal computers, devices and work stations were the only point of vulnerability to personal information, however, with the ubiquitous nature of smart technologies has increased …

A Blockchain-Based Security-Oriented Framework For Cloud Federation, Ramandeep Kaur Sandhu, Kweku Muata A. Osei-Bryson

KSU Proceedings on Cybersecurity Education, Research and Practice

Cloud federations have been formed to share the services, prompt and support cooperation, as well as interoperability among their already deployed cloud systems. However, the creation and management of the cloud federations lead to various security issues such as confidentially, integrity and availability of the data. Despite the access control policies in place, an attacker may compromise the communication channel processing the access requests and the decisions between the access control systems and the members(users) and vice-versa. In cloud federation, the rating of the services offered by different cloud members becomes integral to providing the users with the best quality …

Laboratory Exercises To Accompany Industrial Control And Embedded Systems Security Curriculum Modules, Gretchen Richards

KSU Proceedings on Cybersecurity Education, Research and Practice

The daily intrusion attempts and attacks on industrial control systems (ICS) and embedded systems (ES) underscore the criticality of the protection of our Critical Infrastructures (CIs). As recent as mid-July 2018, numerous reports on the infiltration of US utility control rooms by Russian hackers have been published. These successful infiltration and possible manipulation of the utility companies could easily translate to a devastating attack on our nation’s power grid and, consequently, our economy and well-being. Indeed, the need to secure the control and embedded systems which operate our CIs has never been so pronounced. In our attempt to address this …

Car Hacking: Can It Be That Simple?, Bryson Payne

KSU Proceedings on Cybersecurity Education, Research and Practice

The Internet of Things (IoT) has expanded the reach of technology at work, at home, and even on the road. As Internet-connected and self-driving cars become more commonplace on our highways, the cybersecurity of these “data centers on wheels” is of greater concern than ever. Highly publicized hacks against production cars, and a relatively small number of crashes involving autonomous vehicles, have brought the issue of securing smart cars to the forefront as a matter of public and individual safety. This article describes the integration of a module on car hacking into a semester-long ethical hacking cybersecurity course, including full …