Management Information Systems Commons^™

Malaware Defensive: A Game To Train Users To Combat Malware, Tyler Moon, Tamirat Abegaz, Bryson Payne, Abi Salimi

Journal of Cybersecurity Education, Research and Practice

Several research findings indicate that basic cyber hygiene can potentially deter the majority of cyber threats. One of the ways cybersecurity professionals can prepare users to ensure proper hygiene is to help them develop their ability to spot the difference between normal and abnormal behavior in a computer system. Malware disrupts the normal behavior of a computer system. The lack of appropriate user training has been one of the main reasons behind the exposure of computer systems to threats, from social engineering to viruses, trojans, and ransomware. Basic knowledge about common behavioral characteristics of malware could help users identify potentially …

The Mental Health Of Black Men: Stabilizing Trauma With Emotional Intelligence, Davis Brandford

School of Professional Studies

The purpose of this study is to explore the relationship between the impact of historical trauma and barriers on African-American males and the effects of emotional intelligence in reducing traumatic experiences. This research study is based on previous research and studies that explores the historical review of African- American oppression, trauma in black males, and mental health in the African American community. This study will utilize the historical trauma and emotional intelligence theories to explore barriers that African Americans have experienced over time and the role emotional intelligence can play to reduce trauma. It also explores the relevance of historical …

Crisis Communication And Executive Leadership: Ethical Shortcomings In Government, Daniel Davidoff

School of Professional Studies

This research thesis project is an analysis of how and why governments fail in their attempts at crisis communication. The hypotheses tested are: there exists a negative correlation between unethical leadership and successful crisis communication practices. And governments are more likely to experience these failures due to ethical disconnects in modern politics. Research includes a review of relevant academic literature regarding crisis communication theory, as well as the ethical framework that can be applied to that theory. Cases considered are Hurricane Katrina, the choking death of Eric Garner, and the COVID-19 global pandemic. The research project concludes with a recommendation …

Becoming A Trauma Informed Care Organization, Katie Robery

School of Professional Studies

The Brockton Area Mutli Services Inc or BAMSI is a private, non-profit human services organization providing services to adults and children with developmental disabilities, mental illness, behavioral health, and public health needs. Founded in 1975, BAMSI is in the business of “bringing people and services together.” BAMSI transforms lives by building the capacity of individuals, families, organizations, and communities to learn, thrive, and achieve their goals. BAMSI services promote the recovery, resiliency, and self-determination of the people we serve. As a human services leader, we strive to be the provider of choice. (Duffy, 2019) With an emphasis on respect and …

Diversity And Inclusion In The Workplace; Benefits, Challenges And Strategies For Success, Margaret Leone

School of Professional Studies

In this case study I have explored the topic of diversity and inclusion in the workplace and learned how it can transform a business. When D&I is a serious business strategy supported by senior management it can help recruit and retain top talent, increase profits, and unleash creativity among other benefits. It is important to have leadership that is inclusive so they can set the tone for their staff

This case study evaluates the D&I culture at The Children’s Study Home (CHS) and explores best practices for improvement. CHS is a non-profit human service agency in Western MA, that’s mission …

Young People, Social Media, And Impacts On Well-Being, Andreana Nop

School of Professional Studies

Millennials and Generation Z were born into an age where social media and digital technology have been integrated in nearly all aspects of their lives. While social media has proven to be a valuable communication tool in connecting with each other and sharing information, the long-term psychosocial effects are beginning to become more apparent as social media matures. This study analyzes what these effects are and how communication is impacted for these young people. It questions how young people can leverage social media and decrease harm. The study will be conducted through a literature review and analysis. Its goal is …

Managing Burnout And Secondary Traumatic Stress In Human Service Organizations, Naomi Ingram

School of Professional Studies

This Case Study explores how burnout and secondary traumatic stress impact staffing, service delivery, and organizational effectiveness in a human service agency. The Case Study is focused around Ascentria Care Alliance’s Children & Family Services in Massachusetts, which encompasses three foster care programs: the Unaccompanied Refugee Minor (URM), Division of Children’s Services (DCS), and Intensive Foster Care (IFC) programs. Both individual and organizational approaches are needed to most effectively address burnout and secondary traumatic stress. Individual workers need to build resilience factors such as self-compassion and mindfulness, set appropriate boundaries with clients, engage in ongoing training, support, consultation, and supervision, …

Rest Homes: Their Value On Massachusetts Healthcare Continuum, Ronald Pawelski

School of Professional Studies

In Massachusetts, rest homes provide cost effective care for elderly residents in a community setting. Rest homes, however, are not well-understood and the rest home industry itself suffers greatly, not only from a lack of understanding of the services they provide, but also from the strain on their financial resources due to both competition from other healthcare options and insufficient reimbursement rates for residents’ care.

The paper explores the financial challenges facing the industry and outlines the data that speaks to the value of the rest home care option for both the residents themselves and Massachusetts state healthcare budget. It …

A Case Study On The Best Practices Of The Facilitating Organization For Peer Recovery Support Services In The State Of New Hampshire, Maggie Ringey

School of Professional Studies

In working with the Facilitating Organization for Peer Recovery Support Services through Harbor Homes, I have found that the Recovery Community Organizations that receive support through the FO provide valuable services that help individuals that struggle with substance use disorder achieve and maintain long term sobriety and recovery. The RCOs throughout New Hampshire bridge gaps in services and treatments that are left untouched by traditional clinical methods and through regular check ins, participants at the RCOs have reported that the services provided resulted in positive outcomes in their lives. Throughout the course of this research, I found that the RCOs …

Elder Isolation In Immigrant Communities, Jessica Da Silva

School of Professional Studies

This paper examined loneliness, as a measurement of perceived social isolation, in older immigrant adults. Previous research shows that older adults are more likely to experience social isolation and loneliness. Both of which have a direct correlation with their overall health (Wilson & Molton, 2010, Cacioppo et al., 2002) and mortality rates (Holt-Lunstad et al, 2015). Another international study found that immigrants in particular are at a higher risk for experiencing loneliness (Government of Canada, 2018). In this study, 35 immigrants and non-immigrants participants answered a survey which included 20 questions from the UCLA Loneliness Scale Version 3 (Russel, 1996). …

Dallas, Tx: The Staggering Wealth Gap, Macy Golman

School of Professional Studies

In the summer of 2019, I had the privilege of serving as an AmeriCorps member with an organization called Equal Heart. One of Equal Heart’s main initiatives was to provide meals to children in underserved populations, to make sure that without school in session, these children would still be receiving food. Unfortunately, in many instances, without these meals, many of the children we served would likely not know when they would be eating their next fulfilling meal. There were certain pockets of Dallas that we would travel to everyday, places that were fifteen minutes maximum from my house, but places …

Virtual Water Flows Embodied In International And Interprovincial Trade Of Yellow River Basin: A Multiregional Input-Output Analysis, Guilian Tian, Xiaosheng Han, Chen Zhang, Jiaojiao Li, Jinjing Liu

Information Systems and Analytics Department Faculty Journal Articles

With the imminent need of regional environmental protection and sustainable economic development, the concept of virtual water is widely used to solve the problem of regional water shortage. In this paper, nine provinces, namely Qinghai, Sichuan, Gansu, Ningxia, Inner Mongolia, Shaanxi, Shanxi, Henan, and Shandong in the Yellow River Basin (YRB), are taken as the research objects. Through the analysis of input-output tables of 30 provinces in China in 2012, the characteristics of virtual water trade in this region are estimated by using a multi-regional input-output (MRIO) model. The results show that: (1) The YRB had a net inflow of …

Divergent Student Views Of Cybersecurity, Susan E. Ramlo, John B. Nicholas

Journal of Cybersecurity Education, Research and Practice

Cybersecurity is a worldwide issue and concern. Prior studies indicate that many people do not use cybersecurity best practices. Although these prior studies used large-scale surveys or interviews, this study used Q methodology [Q] because Q provides greater insight than Likert-format surveys. In fact, Q was created to scientifically study subjectivity. Within a Q study, various stages as well as philosophical, epistemological, and ontological principles represent a complete methodology. At first, Q researchers collect items that represent the broad range of communications about the topic (called the concourse). Although the items can be pictures, scents, or other means of communication, …

Teaching About The Dark Web In Criminal Justice Or Related Programs At The Community College And University Levels., Scott H. Belshaw, Brooke Nodeland, Lorrin Underwood, Alexandrea Colaiuta

Journal of Cybersecurity Education, Research and Practice

Increasingly, criminal justice practitioners have been called on to help solve breaches in cyber security. However, while the demand for criminal justice participation in cyber investigations increases daily, most universities are lagging in their educational and training opportunities for students entering the criminal justice fields. This article discusses the need to incorporate courses discussing the Dark Web in criminal justice. A review of existing cyber-criminal justice programs in Texas and nationally suggests that most community colleges and 4-year universities have yet to develop courses/programs in understanding and investigating the Dark Web on the internet. The Dark Web serves as the …

An Assessment Of Practical Hands-On Lab Activities In Network Security Management, Te-Shun Chou, Nicholas Hempenius

Journal of Cybersecurity Education, Research and Practice

With the advancement in technology over the past decades, networks have become increasingly large and complex. In the meantime, cyberattacks have become highly sophisticated making them difficult to detect. These changes make securing a network more challenging than ever before. Hence, it is critical to prepare a comprehensive guide of network security management for students assist them in becoming network security professionals.

The objective of this paper is to introduce a variety of techniques related to network security management, such as Simple Network Management Protocol (SNMP), event management, security policy management, risk management, access control, and remote monitoring. With the …

Migrating From Monoliths To Cloud-Based Microservices: A Banking Industry Example, Alan Megargel, Venky Shankararaman, David K. Walker

Research Collection School Of Computing and Information Systems

As more organizations are placing cloud computing at the heart of their digital transformation strategy, it is important that they adopt appropriate architectures and development methodologies to leverage the full benefits of the cloud. A mere “lift and move” approach, where traditional monolith applications are moved to the cloud will not support the demands of digital services. While, monolithic applications may be easier to develop and control, they are inflexible to change and lack the scalability needed for cloud environments. Microservices architecture, which adopts some of the concepts and principles from service-oriented architecture, provides a number of benefits when developing …

Editorial

Journal of Cybersecurity Education, Research and Practice

Editorial.

The Topicality Of The Learning Organization: Is The Concept Still Relevant Today?, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

This chapter introduces the current level of interest in the learning organization and usefulness of the concept at the present time. It reviews authors who have recently and explicitly commented on the topicality of the learning organization, offers a qualitative content analysis of recent journal publications on learning organizations justifying the need for the concept, and uses quantitative research using print media indicators and Google Trends to identify the number of publications related to the learning organization over time. The results suggest that while the level of interest in the learning organization among scientific researchers has grown, the level of …

Quantum Computing: Principles And Applications, Yoshito Kanamori, Seong-Moo Yoo

Journal of International Technology and Information Management

The development of quantum computers over the past few years is probably one of the significant advancements in the history of quantum computing. D-Wave quantum computer has been available for more than eight years. IBM has made its quantum computer accessible via its cloud service. Also, Microsoft, Google, Intel, and NASA have been heavily investing in the development of quantum computers and their applications. The quantum computer seems to be no longer just for physicists and computer scientists but also for information system researchers. This paper introduces the basic concepts of quantum computing and describes well-known quantum applications for non-physicists. …

Editorial, Michael E. Whitman, Herbert J. Mattord, Hossain Shahriar

Journal of Cybersecurity Education, Research and Practice

No abstract provided.

Gdom: Granulometry For The Detection Of Obfuscated Malware, John A. Aruta, N. Paul Schembari

Journal of Cybersecurity Education, Research and Practice

We describe the results of a master's thesis in malware detection and discuss the connection to the learning goals of the project. As part of the thesis, we studied obfuscation of malware, conversion of files into images, image processing, and machine learning, a process of benefit to both the student and faculty.

Malware detection becomes significantly more difficult when the malicious specimen is obfuscated or transformed in an attempt to avoid detection. However, computer files have been shown to exhibit evidence of structure when converted into images, so with image processing filters such as granulometry, it is possible to generate …

Digital Platform Development For Performance Monitoring System In Oil And Gas Exploration And Production, Tanthai Poopaiboon

Chulalongkorn University Theses and Dissertations (Chula ETD)

The paper provides a case study to enhance the Performance Management System for Oil and Gas Exploration and Production industry. Although the system was designed for the Oil and Gas Exploration and Production industry, the paper could be applied effectively for other industries because the modern organisation mainly utilised the Key Performance Indicator (KPI) to reflect its performance. So, the paper could be applied to most organisations with minor modifications. The Advanced Performance Management System was developed systematically powered by digital transformation according to research methodology framework, including research, analysis, project development, and result measurement. The research stage is studying …

Values Of Artificial Intelligence In Marketing, Yingrui Xi

Masters Theses

“Artificial Intelligence (AI) is causing radical changes in marketing and emerging as a competent assistant supporting all areas of the marketing field. The influences and impacts AI has created in various marketing segments have aroused much interest among marketing professionals and academic scholars. Comprehensive and systematic studies on the values of AI in marketing, however, are still lacking and the existing literature fragmented. This research provides a comprehensive review of the existing literature in the relevant fields as well as a series of systematic interviews using the Value-Focused Thinking approach to understand the values of AI in marketing. This research …

Diota: Decentralized Ledger Based Framework For Data Authenticity Protection In Iot Systems, Lei Xu, Lin Chen, Zhimin Gao, Xinxin Fan, Taeweon Suh, Weidong Shi

Computer Science Faculty Publications

It is predicted that more than 20 billion IoT devices will be deployed worldwide by 2020. These devices form the critical infrastructure to support a variety of important applications such as smart city, smart grid, and industrial internet. To guarantee that these applications work properly, it is imperative to authenticate these devices and data generated from them. Although digital signatures can be applied for these purposes, the scale of the overall system and the limited computation capability of IoT devices pose two big challenges. In order to overcome these obstacles, we propose DIoTA, a novel decentralized ledger-based authentication framework for …

Early Detection Of Fake News On Social Media, Yang Liu

Dissertations

The ever-increasing popularity and convenience of social media enable the rapid widespread of fake news, which can cause a series of negative impacts both on individuals and society. Early detection of fake news is essential to minimize its social harm. Existing machine learning approaches are incapable of detecting a fake news story soon after it starts to spread, because they require certain amounts of data to reach decent effectiveness which take time to accumulate. To solve this problem, this research first analyzes and finds that, on social media, the user characteristics of fake news spreaders distribute significantly differently from those …

A Desire Fulfillment Theory Of Digital Game Enjoyment, Owen M. Schaffer

College of Computing and Digital Media Dissertations

Empirical research on what makes digital games enjoyable is critical for practitioners who want to design for enjoyment, including for Game Design, Gamification, and Serious Games. But existing theories of what leads to digital game enjoyment have been incomplete or lacking in empirical support showing their impact on enjoyment.

Desire Fulfillment Theory is proposed as a new theory of what leads to digital game enjoyment and tested through research with people who have recently played a digital game. This theory builds on three established theories: Expectancy Disconfirmation Theory, Theory of Basic Human Desires, and Flow Theory. These three theories are …

Shared Or Dedicated Infrastructures: On The Impact Of Reprovisioning Ability, Roch A. Guérin, Kartik Hosanagar, Xinxin Li, Soumya Sen

Computer Science and Engineering Faculty Research

New technologies, such as virtualization, are transforming the way in which software and services are deployed and delivered to their users. They are behind the emergence of IT offerings such as cloud computing and converged networks, and manifest themselves through two important trends: (1) lower the cost of sharing a common infrastructure across multiple services with disparate resource requirements, and (2) dynamic provi- sioning of capacity in response to demand. Conventional wisdom is that both of these capabilities are synergistic, with greater provisioning flexibility improving the benefits derived from sharing computing or network resources. Consequently, a service operator should now …

Effectiveness Of Tools In Identifying Rogue Access Points On A Wireless Network, Ryan Vansickle, Tamirat Abegaz, Bryson Payne

KSU Proceedings on Cybersecurity Education, Research and Practice

Wireless access points have greatly improved users' ability to connect to the Internet. However, they often lack the security mechanisms needed to protect users. Malicious actors could create a rogue access point (RAP), using a device such as the WiFi Pineapple Nano, that could trick users into connecting to an illegitimate access point (AP). To make them look legitimate, adversaries tend to setup RAPs to include a captive portal. This is very effective, since most public networks use captive portals as a means to provide genuine access. The objective of this study is to examine the effectiveness of RAP identification …

Automatic Security Bug Detection With Findsecuritybugs Plugin, Hossain Shahriar, Kmarul Riad, Arabin Talukder, Hao Zhang, Zhuolin Li

KSU Proceedings on Cybersecurity Education, Research and Practice

The security threats to mobile application are growing explosively. Mobile app flaws and security defects could open doors for hackers to easily attack mobile apps. Secure software development must be addressed earlier in the development lifecycle rather than fixing the security holes after attacking. Early eliminating against possible security vulnerability will help us increase the security of software and mitigate the consequence of damages of data loss caused by potential malicious attacking. In this paper, we present a static security analysis approach with open source FindSecurityBugs plugin for Android StThe security threats to mobile application are growing explosively. Mobile app …

Automated Reverse Engineering Of Automotive Can Bus Controls, Charles Barron Kirby, Bryson Payne

KSU Proceedings on Cybersecurity Education, Research and Practice

This research provides a means of automating the process to reverse engineer an automobile’s CAN Bus to quickly recover CAN IDs and message values to control the various systems in a modern automobile. This approach involved the development of a Python script that uses several open-source tools to interact with the CAN Bus, and it takes advantage of several vulnerabilities associated with the CAN protocol. These vulnerabilities allow the script to conduct replay attacks against the CAN Bus and affect various systems in an automobile without the operator’s knowledge or interaction.

These replay attacks can be accomplished by capturing recorded …