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Articles 61 - 75 of 75
Full-Text Articles in Training and Development
The State Of The Anti-Union Address: A Rhetorical Critique Of Select Service Worker Training Methods, Richard Ries
The State Of The Anti-Union Address: A Rhetorical Critique Of Select Service Worker Training Methods, Richard Ries
Electronic Theses and Dissertations
This is an interdisciplinary master's level thesis that explores links among technical writing, training manuals, surveillance, and anti-union rhetoric used with service workers in select American chains and franchises. Brief histories are provided, including those of technical writing, the rise of unions in America, and how technical writing became inextricably linked with labor. A major shift occurred in the 20th century when workers began interacting less with products and more with the public. The research focuses on training manuals, techniques, and rehearsed dialogues of McDonald's, Wal-Mart, Starbucks, Whole Foods, Panera, and Publix, though similar organizations are referenced. Service worker language, …
Education And Training Of Specialist Sexual Offence Investigators In Victoria, Australia From 2009 To 2011, Jennifer Anne Turnley
Education And Training Of Specialist Sexual Offence Investigators In Victoria, Australia From 2009 To 2011, Jennifer Anne Turnley
Theses: Doctorates and Masters
The topic of training specifically designed for investigators of sexual offences has received little attention from academic researchers to date. Previous studies have not described training provided to police investigators of sexual offences in Australia. This thesis developed Turnley’s Framework for the Examination of Police Training in Sexual Assault Investigation, to examine and describe a Sexual Offences and Child Abuse Investigative Teams (SOCIT) Course, provided to Victorian Police from 2009 to 2011. This entailed triangulation of findings from non-participant observations of one SOCIT Course, with quantitative and qualitative data sourced though an in-depth interview with course trainers; feedback sheets voluntarily …
A Study Of Formal And Informal Mentoring In The United States Air Force, Russell H. Gheesling
A Study Of Formal And Informal Mentoring In The United States Air Force, Russell H. Gheesling
Theses and Dissertations
Mentoring has been identified as a significant contributor to employee performance and development. Debate has come about as result of implementation of formal mentoring programs where mentors are assigned to protégés as opposed to informal relationship formed out of mutual respect and liking. Secondary data, including measures of leader member exchange, similarity, contact time, and others, were used from a 1998 survey of company grade officers (protégés) and their formal and informal mentors. Analysis of Variance compared mean values between formally and informally mentored protégés. Additionally, a logistic regression was used to understand the impact that different measures had on …
Office Of Human Resources News - Fall 2001, Nova Southeastern University
Office Of Human Resources News - Fall 2001, Nova Southeastern University
Office of Human Resources News
No abstract provided.
Continuing Professional Development Towards Employee Empowerment In Manpower Training: A New Domain Of Organisational Strategy, Joseph S.L. Yip
Continuing Professional Development Towards Employee Empowerment In Manpower Training: A New Domain Of Organisational Strategy, Joseph S.L. Yip
International Vocational Education and Training Association (IVETA) Conference
In response to the growing complexity and dynamics of global environment, the key to success is to encourage employee to be responsible for the success or failure of the enterprise. The process for securing that employee involvement and creating change is employee empowerment. This paper provides an overview of the employee empowerment considerations pressing upon the managers’ attitude and proposes an overall empowerment process management model and training curriculum in effective quality service delivery. It also reports on a case study investigating the current and potential existence, implementation and levels of training in empowering management styles in ten international property …
Office Of Human Resources News - Summer 1999, Nova Southeastern University
Office Of Human Resources News - Summer 1999, Nova Southeastern University
Office of Human Resources News
No abstract provided.
Office Of Human Resources News - Fall 1998, Nova Southeastern University - Shepard Broad College Of Law
Office Of Human Resources News - Fall 1998, Nova Southeastern University - Shepard Broad College Of Law
Office of Human Resources News
No abstract provided.
Aspects Of Profession And The Military Perspective, Jody B. Dow
Aspects Of Profession And The Military Perspective, Jody B. Dow
Theses and Dissertations
The term "Profession" does not have a consistently applied definition within society. In the military, the ambiguity of the definition places military members in a situation where understanding their professional responsibilities is difficult. This thesis examines the characteristics of traditional professions and draws parallels to the military. This study identifies critical characteristics of professional behavior that military members should be aware of in pursuing professionalism. Data were gathered from academic and popular literature for evaluation. Sufficient evidence exists in literature to identify the factors of special knowledge and service orientation of a profession as critical to professional status. The military, …
Office Of Human Resources News - Spring 1998, Nova Southeastern University
Office Of Human Resources News - Spring 1998, Nova Southeastern University
Office of Human Resources News
No abstract provided.
Office Of Human Resources News - May 1997, Nova Southeastern University
Office Of Human Resources News - May 1997, Nova Southeastern University
Office of Human Resources News
No abstract provided.
A Model Program To Develop Management Strategies And Training Skills For Fast Food Industry Employees In Taiwan, David Ruey-Lin Lai
A Model Program To Develop Management Strategies And Training Skills For Fast Food Industry Employees In Taiwan, David Ruey-Lin Lai
All Graduate Projects
A model program in developing corporate personnel was designed for domestic fast food industry in Taiwan. The program emphasizes on successful business leaders' skills in the basic management function of decision making, planning, organizing, communicating, directing and controlling. Meanwhile, the successful fast food employee development have focused on training activity of customer service, personal appearance, company rules and regulations. The program concentrates on two specific areas: a management model and an employee training model. More specifically the management approach and training skills are addressed through a variety of methods and activities.
An Evaluation Of The Educational Effectiveness Of A Relational Course Compared To Single Topic Courses Offered By The Management Department Of The United States Air Force, Kevin M. Kosefeski
An Evaluation Of The Educational Effectiveness Of A Relational Course Compared To Single Topic Courses Offered By The Management Department Of The United States Air Force, Kevin M. Kosefeski
Theses and Dissertations
This study compares the educational effectiveness of two different methods of teaching three senior-level management courses at the United States Air Force Academy. The first method, known as relational instruction, combined Management Information Systems MIS, Marketing, and Strategic Management into one three hour course worth nine credits. The team of instructors used a variety of delivery methods to present material. The second method of instruction employed single topic courses covering the same three topics as the relational course, taught by single instructors in one hour blocks using mostly lecture to deliver material. The literature review covered Blooms taxonomy of educational …
A Cipp Evaluation Of The Administrative Associate Training Program Through Sentara, Patricia A. Criswell
A Cipp Evaluation Of The Administrative Associate Training Program Through Sentara, Patricia A. Criswell
Community & Environmental Health Theses & Dissertations
Hospitals are facing change in today's environment. In order to meet these growing challenges, they are responding by providing value added services. Value added services have been defined as reducing inefficiencies and improving quality and service. Operational restructuring in the form of a new concept called patient-focused care has become the paradigm shift and structural revamping at several hospitals across the nation. Sentara Hospitals have adopted this program to improve the clinical and service quality delivered to the patient. An integral component of this new approach is the multiskilling of staff to reduce duplication, inefficiencies, and improve the quality provided …
Training Needs In Public Enterprise, T S Nagabhushana
Training Needs In Public Enterprise, T S Nagabhushana
IIMB Management Review
No abstract provided.
Development Of Manpower, A. O.G Otiti
Development Of Manpower, A. O.G Otiti
Bullion
The paper examines the manpower problems of the Nigerian banking industry and further highlights the role of central banks, commercial and merchant banks and tertiary institutions in manpower development. The paper makes useful suggestions as to how to improve the situation and recommended the establishment of central bank training school.