Training and Development Commons^™

Law Enforcement Recruitment, Why It Matters, And Key Management Decisions, Part Two, Patrick Oliver

History and Government Faculty Publications

No abstract provided.

Recruiting Gen Z: An Emerging Talent Internship Thesis At Petsmart, Emma Jewell Symancyk

Marketing Undergraduate Honors Theses

During the summer of 2021, I served as the Emerging Talent intern in Human Resources for PetSmart. While this internship was virtual, PetSmart is the largest pet retailer and is headquartered in Phoenix Arizona. I served as the Human Resources intern in Emerging Talent. The Emerging Talent team is responsible for recruiting and developing the future talent of PetSmart through identifying diverse top-caliber talent and positioning the organization as an employer of choice. Over the summer, I was tasked with developing a campus ambassador program for talent acquisition to increase diversity in the variety of roles and programs that Emerging …

Law Enforcement Recruitment, Why It Matters, And Key Management Decisions, Part One, Patrick Oliver

History and Government Faculty Publications

No abstract provided.

Reference Checks, Tara Myers, Megan Paul

Umbrella Summaries

What are reference checks? Reference checks are hiring tools, typically used as one of the last steps in the hiring process. “A reference check generally involves contacting applicants’ former employers, supervisors, coworkers, and educators to verify previous employment and to obtain information about the individual’s knowledge, skills, abilities and character” (Society for Human Resource Management, 2020, p. 1). For example, potential employers use this as an opportunity to get additional information about applicants’ job performance, communication, time management, teamwork, professionalism; honesty; and attention to detail (Hendricks, Rupayana, Puchalski, & Robie, 2018). The questions used on reference checks depend on the …

Assessment Centers, Tara Myers, Megan Paul

Umbrella Summaries

What are assessment centers? Assessment centers measure knowledge, skills, abilities, and other characteristics by assessing participants’ responses to job-related simulations. Assessment centers can be used for hiring, placement, and career and skill development (Gaugler, Rosenthal, Thornton, and Bentson, 1987). Typically, participants complete a combination of in-basket, leaderless group discussion, role play, case analysis, and oral presentation exercises (Hoffman, Kennedy, LoPilato, Monahan, and Lance, 2015). Within each exercise, participants review job-relevant information and complete tasks. For the in-basket, participants are presented with documents (e.g., emails, memos, reports, requests—things that might be in an inbox) to which they provide responses and about …

Oklahoma Progress Update - A Revised Employee Selection Process: Virtual & Paperless, Quality Improvement Center For Workforce Development

Other QIC-WD Products

“I am convinced that nothing we do is more important than hiring and developing people. At the end of the day, you bet on people, not on strategies.” – Lawrence Bossidy, former CEO of Honeywell International Inc. This quote is especially true for child welfare workers. Child welfare work is difficult and demanding; it requires compassion and attention to detail. Oklahoma Human Services (OKDHS), in partnership with the Quality Improvement Center for Workforce Development (QIC-WD), worked throughout 2018 and 2019 to create a competencybased employee selection process for Child Welfare Services (CWS) workers. Competencies are the knowledge, skills, abilities, behaviors, …

What Are Best Practices For Conducting Hiring Interviews?, Quality Improvement Center For Workforce Development

Other QIC-WD Products

When it comes to conducting hiring interviews, many managers rely more on their gut instincts regarding what questions to ask and how to evaluate candidates’ responses in order to decide who to hire. Given the importance of hiring for achieving agency outcomes, it makes sense to invest time and attention into planning how to conduct your interviews. The QIC-WD reviewed the research on hiring interviews and found evidence of a number of factors that can improve the effectiveness of your interview practice. • Plan ahead. As with many things in life, advance preparation will yield the best results when you …

Team Building & Coaching, Daniel Kelley

Instructional Design Capstones Collection

A supervisor’s ability to make proper hires and coach existing employees is related to the creation of a pipeline of future supervisors. As corporations grow, so does its personnel. As the personnel grows, so does the need for more leaders that can appropriately manage personnel without human resource intervention. This paper discusses the need for an internally designed program created to help existing supervisors build a bench of future company leaders. Background information of the company is discussed along with the importance of staff development in achieving its mission. A literature review was performed to determine the benefits of an …

Emotional Intelligence Tests, Megan Paul

Umbrella Summaries

What are emotional intelligence tests? In an employment context, emotional intelligence tests are tools that assess job candidates’ or employees’ abilities or tendencies related to recognizing, understanding, and managing emotions. Depending on the tool, they can be used to inform hiring decisions and/or for professional development. Beyond the general description above, there is variation in the definition and measurement of emotional intelligence, with the differences falling into three categories (Ashkanasy & Daus, 2005). When it was first conceived, emotional intelligence was considered to be a set of abilities or competencies, to be assessed through actual behavior (Salovey & Mayer, 1990; …

Social Media In The Hiring Process: Uncovering Top Talent Or Lawsuits, Ian U. Anderson

Marriott Student Review

As social media use in the hiring process increases, hiring managers must understand how to use it effectively and legally. Improper use of social media when researching candidates can lead to lawsuits. This article features three key recommendation for effective use of social media in hiring decisions.

Training, Leveraging, And Communicating About Military Spouses As Employees, Deborah A. Bradbard, Nicholas Armstrong, James Beamesderfer

Institute for Veterans and Military Families

This product, a training slide deck designed for hiring managers and human resource professionals, is the third in a series of products that illustrates the unique strengths and challenges that military spouses bring to the workforce while supporting their service member’s military career. This training tool, designed to be used with the other two products in the series, offers a “hands-on” way for those interested in hiring military spouses to gain key insights and ways to train, leverage talent, and communicate when employing military spouses.

Unconscious Bias During Recruitment Of New Hires-A Comparison Of The General Public And Human Resource Professionals, Diane Ellen Russo

Seton Hall University Dissertations and Theses (ETDs)

Immediate decisions are required in various situations. Judgements are made based on a variety of influences without even realizing it has occurred. Decisions are made within split seconds, and the outcomes are often a result of biases held.

Biases can be positive or negative; they are attitudes or stereotypes that are taught during an early age in life and reinforced over time. It is important to realize how these biases impact decision making and negative judgements placed on others.

Bias begins around the time one has the ability to understand and speak words -- generally at three years old. At …

So, I Can't Just Do Homework?: Training And Using Student Workers To The Fullest, Jessi Zimmerman, Joni D. Myers, Anne Stenzel

Library Services Publications

Panelists for this discussion presentation will kick things off by talking about how they acquire their student workers, describing training plans, and sharing some tips and techniques about what has worked and what has been less successful. Attendees will be encouraged to participate in a dialogue about the topic and to compare notes about “best practices”.

Organizational Recruitment: Enhancing The Intersection Of Research And Practice, M. Susan Taylor, Christopher J. Collins

Christopher J Collins

[Excerpt] How have recruitment practices changed in response to the tight labor market pressures? A few brief examples will suffice for the present. Cisco Systems, a rapidly growing California-based networking firm, has replaced virtually all of its prior recruitment advertising (for example, newspaper, radio, etc.) with the Internet-based recruiting programs that are specially targeted to the desired applicant population. Based on their own market research that most job-related web entries are received from employed candidates searching the Internet during work hours, Cisco provides job browsers easy to access fake computer screens in case a boss or co-worker enters the room …