Training and Development Commons^™

A Phenomenological Study On How Exemplary Community College Chief Human Resource Officers Lead From The Heart To Accomplish Extraordinary Results, Angela Love

Dissertations

Purpose: The purpose of this phenomenological study is to describe how exemplary community college chief human resource officers lead from the heart using Crowley’s (2011) four principles (building a highly engaged team, connecting on a personal level, maximizing employee potential, and valuing and honoring achievements) to accomplish extraordinary results in their organizations.

Methodology: This qualitative study used a phenomenological method to describe how eight exemplary community college chief human resource officers lead from the heart using Crowley’s (2011) four principles (building a highly engaged team, connecting on a personal level, maximizing employee potential, and valuing and honoring achievements) to accomplish …

Employee Engagement As A Shared Responsibility: A Study Of Engagement Strategies Employed By Legal Assistants, Thomas A. Steele

Graduate Theses and Dissertations

The purpose of this study was to identify strategies used by legal assistants to engage, stay engaged, and reengage, when appropriate, in their work, in particular when common organizational efforts fall short or do not exist. Constructivism and job demands-resources (JD-R) were the primary frameworks for understanding and analyzing the phenomenon of developing engagement strategies.

Qualitative data were drawn through semi-structured interviews with 16 legal assistants. The interviews were recorded and transcribed. Trustworthiness and validity were enhanced by using multiple respondents and allowing each to review the transcripts for accuracy, fairness, and clarity. The transcriptions were then analyzed for themes. …

Getting To The Heart Of Professional Development And Employee Engagement Among Non-Teaching Personnel In Higher Education: An Appreciative Inquiry Into The Influential Role Of A Staff Development Center, Rowena Casis-Woidyla

Electronic Theses, Projects, and Dissertations

Despite the importance and incorporation of staff development in higher education, there is limited research on the availability and use of learning opportunities for non-teaching personnel (NTP) in the form of professional development. Work performed by NTP in higher education is critical to university operations. Without professional development and engagement opportunities, NTP lack visibility, disengage and ultimately may separate from institutions of higher education. Deliberate organizational efforts to provide access to new learning opportunities and promote personal growth among NTP is the development and institutionalization of centers for professional development, also called staff development centers and staff training and professional …

Improving The Employee Transfer Experience Within An Organization, Andrew Fockler

The Dissertation in Practice at Western University

This Organizational Improvement Plan examines how to improve an employee’s experience when transferring between departments within an organization. This Organizational Improvement Plan includes a historical review of a Canadian retail organization. Based on this historical review, I identify gaps between current and future visions to show where problems with existing training and development practices need to be resolved to reduce front-line employee turnover within an organization. The strategies within this paper support leaders through LEAD: Listen, Explore, Act and Develop, Change Management Model. The LEAD Change Management Model is an adaptation of Cawsey, Deszca, and Ingols’ (2016) Change Path Model, …

Understanding How Transformational Leaders Inspire Employee Engagement In Rapidly Changing Environments, Michael Coleman

Doctoral Dissertations and Projects

Over the past five years, North Carolina community colleges have experienced a plethora of rapid changes, which can have a negative impact on employee engagement. Individuals who possess a transformational style of leadership typically inspire employees to engage in their work despite a rapidly changing environment. The specific business problem in this research study was a lack of understanding of how transformational leaders in North Carolina community colleges were inspiring employees to engage in their jobs during a rapidly changing environment. To address this significant issue, the researcher interviewed a group of senior transformational leaders from various community colleges within …

The Impact Of Authentic Leadership Behavior On Employee Engagement And Organizational Ethical Culture In Nigeria, Adayehi B. Peter

Human Resource Development Theses and Dissertations

Authenticity in leadership is an old phenomenon that has recently sparked a new research interest in management and the human resource development (HRD) literature (Peus, Wesche, Streicher, Braun, & Frey, 2012). An upswing in highly publicized corporate scandals, management malfeasance, and broader societal challenges facing public and private organizations has contributed to the recent attention placed on authenticity and authentic leadership (Walumbwa, Avolio, Gardner, Wernsing, & Peterson, 2008). Authentic leadership behavior allows leaders and organizations meet the raised expectations of fairness, morality, and social responsibility held by employees and organizational stakeholders (Kiersch, 2012).

The primary purpose of this study was …

Identifying Opportunities To Inform And Inspire: Tribal Casino Employee Perceptions Of Tribal Self Sufficiency And Philanthropy, Sandra Sun-Ah Ponting Dr, Jess Ponting, Katherine Spilde

UNLV Gaming Research & Review Journal

While the business case for employee engagement and satisfaction is well documented in the service profit chain and the cost savings of employee retention are easily quantified, the means to achieving these related goals in the casino industry is not well known. The pathway to employee engagement and satisfaction is even less well known in the tribal government gaming industry. This paper finds that employees in casinos that are owned by tribal governments in the United States find particular pride in sharing the tribal government’s self-sufficiency, community engagement, and philanthropic activities with casino guests, who often wonder “where the money …