Performance Management Commons^™

The Effects Of An Organizational Communication Intervention On Job Satisfaction In A Public Health Organization, Ann Kathleen Riley

All Master's Theses

The purpose of this study was to determine the effects of an organizational communication intervention on job satisfaction levels. Nineteen employees of a rural public health department served as the subjects of the study. Archival data was reviewed based on a pre and postjob satisfaction questionnaire administered to subjects in relation to a communication intervention. It was hypothesized that job satisfaction levels would increase as a result of an organizational communication intervention. Results of an independent !-test analysis for overall pre and postjob satisfaction scores did not support this hypothesis. Implications of the study and recommendations for future research are …

Ua3/9/5 Opening Faculty/Staff Meeting, Wku President's Office

WKU Administration Documents

Speech delivered by WKU president Gary Ransdell at his first fall convocation. He discusses priorities, strategic planning, institutional peer group, programs of distinction, campus construction and improvement, traffic and parking, information technology, student compensation, athletics, employee benefits and policies, community relations, fund raising and student recruitment.

The Relationship Between Organizational Culture And The Practice Of Program Evaluation In Human Service Organizations, Lorraine Marais

Dissertations

There are many obstacles for human service organizations in evaluating programs. Some of these barriers are the difficulty in defining human behavior and the change that needs to be evaluated, human service programs that take a long time to show results, agency capacity to do evaluation, and cost (Young, Hollister, Hodgkinson, & Associates, 1993). Another subtle yet powerful influence on the practice of evaluation in nonprofit organizations may be organizational culture (Schein, 1990). If an organization is going to employ self-evaluation, an organizational culture may be needed that will support such efforts. This study was designed to assess the relationship …

Towards Understanding Why Assessment Centers Work: An Evaluation Of The Subtle Criterion Contamination Hypothesis, Christopher T. Rotolo

Psychology Theses & Dissertations

The success of the assessment center method in predicting job performance has been one of the most researched efforts in personnel psychology (Thornton, 1992). However, there is little reported evidence showing that assessment center procedures produce scores that serve as valid representations of separate constructs (Klimoski & Brickner, 1987). It is perhaps ironic, then, that despite the success stories, we still do not understand why assessment centers "work," (i.e., predict performance).

This study examined the subtle criterion contamination hypothesis as an explanation to assessment center validity. The subtle criterion contamination hypothesis states that assessment centers predict managerial performance because assessors …

Ua25/2 Connections, Wku Human Resources

WKU Administration Documents

Newsletter created by WKU Human Resources for the faculty and staff of WKU regarding personnel issues and benefits.

Toward Understanding Team Leadership: The Empirical Development Of A Team Leadership Classification System, Brian J. Ruggeberg

Psychology Theses & Dissertations

The purpose of this research was to develop a classification system of team leadership through the empirical process of numerical classification. Although the value and importance of leadership have been recognized in the team literature, few empirical studies have been conducted to understand the phenomenon of team leadership. A thorough review of the relevant literature was conducted to identify the various behaviors, functions, traits, and KSAOs associated with team leadership. This information was then used to select and construct data collection instruments for the classification process.

Two separate studies were conducted to achieve the overall goal of developing a team …

Ua35/1 Faculty Handbook, 15th Edition, Wku Provost

WKU Administration Documents

WKU faculty handbook designed to provide members of the faculty with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.

Brief Therapy: Theory And Practice, Maurice W. Carroll

Graduate Theses

The psychotherapeutic environment is changing. Pressure from outside the profession is motivating changes that are resulting in cost cutting and cost containment. Health management organizations and preferred provider organizations are beginning to control third party payment to mental health providers. This is counselling the profession to reevaluate and remodel how it performs therapy as numbers of sessions become more limited. Therapy is changing from a long lasting relationship with a therapist, in which personality transformation is sought for the client, to forms of brief therapy in which only problems and solutions, arising from the immediate issues, are focused on. This …

Ua35/1 Faculty Handbook, 14th Edition, Wku Provost

WKU Administration Documents

WKU faculty handbook designed to provide members of the faculty with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.

Training Program Content Validation: A Practical Application Of Educative Techniques, Julia A. Howard-Johnson

Masters Theses & Specialist Projects

A McDonald’s training program for the positions of grill and counter was evaluated in order to identify recommendations for curriculum refinement or enhancements. The methodological approaches developed by Ford and Wroten (1984) and Bownas, Bosshardt, and Donnelly (1985) were applied. Three evaluation assessment inventories were developed: The Job task Inventory, The training Emphasis Inventory, and The Training Effectiveness Inventory. These inventories were constructed with the assistance of 49 managers, trainers, and employees with six or more months of service. Four managers, seven trainers, and 22 recent training graduates responded to the appropriate inventory and these ratings were used in the …

Effects Of Three Organizational Policies On Individuals’ Attitudes About Drug Testing, Alan Walker

Masters Theses & Specialist Projects

The consensus of recent literature appears to be that drug testing is both legal and valid. However, a testing program can meet legal and technical criteria and still fail to meet organizational objectives because one vital component has been left out – employees’ attitudes. The present study uses data from 148 college juniors and seniors to assess the effects of three hypothetical drug testing policies: (a) consequences of detected drug use (termination vs. rehabilitation), (b) timing of the program (expected interval vs. random interval vs. reasonable cause), and (c) business purpose (weak vs. strong) on attitudes toward drug testing. It …

Ua35/1 Faculty Handbook, 13th Edition, Wku Provost

WKU Administration Documents

WKU faculty handbook designed to provide members of the faculty with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.

The Sex Stereotype Of A Job As A Moderator Of Sex Bias In Performance Evaluations, Sandra B. Crooks

Masters Theses & Specialist Projects

In accordance with the stereotype-fit model of discrimination (Dipboye, 1985), the results of past research indicate that the extent to which jobs are sex stereotyped dictates whether or not a main effect for rate sex is present in performance evaluations. The purpose of this study was to further examine the relationship between the sex stereotype of the job and the presence of sex bias in evaluation. Two hundred and five undergraduate psychology students viewed one of eight videotapes of a confederate job applicant performing a work sample task and evaluated the observed performance. A 2 x 2 x 2 between …

Information Asymmetry, Incentive Contracts And Organizational Behavior, T V S Ramamohan Rao

IIMB Management Review

No abstract provided.

Ua35/1 Faculty Handbook, 12th Edition, Wku Provost

WKU Administration Documents

WKU faculty handbook designed to provide members of the faculty with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.

Ua35/11 Student Honors Research Bulletin, Wku Honors Program

WKU Administration Documents

The WKU Student Honors Research Bulletin is dedicated to scholarly involvement and student research. These papers are representative of work done by students from throughout the university.

• Padilla, Anne. First and Second Language Acquisition: A Comparison
• Scott, Angela. Salted and Unsalted Snacks: Taste Preferences of Second Grade Students in a Rural Area School
• Fuqua, Nancy. Acceptance by High School Students of Muffins Containing Supplemental Soy Polysaccharides
• Mans, Glee. Preference Levels of High School Freshmen for Four Cheese Food Products
• Denney, Pam. Consumer Acceptance of UHT Choclate Lowfat Milk
• Harris, Carla. Jacques-Louis David: Raphael of the Sansculottes
• Vaughn, James. Corporate Reorganization …

An Exploratory Study Of Organizational Trust & Its Multiple Dimensions: A Case Study Of General Motors, Kerry Hart

Masters Theses & Specialist Projects

Over 1700 employees of the General Motors Corporation defined trust and described personal work experiences that affected their trust toward the organization. These employee comments were factor analyzed to determine the dimensions of organizational trust. An instrument was developed from employee comments to measure the level of trust in a GM location. With the level of trust quantified, the demographic effects on trust and the relationship between trust and management's communication effectiveness were investigated.

This approach provided new knowledge of trust in an industrial environment. Three dimensions of organizational trust were identified: Openness/Congruity, Shared Values, and Autonomy/Feedback. Age, length of …

Ua35/11 Student Honors Research Bulletin, Wku Honors Program

WKU Administration Documents

The WKU Student Honors Research Bulletin is dedicated to scholarly involvement and student research. These papers are representative of work done by students from throughout the university.

• Whicker, Garth. Agriculture and the Development of Malaysia
• McGaha. Rape, Passion, Lechery, Usury, Incest, Murder and other Matters in The Ravenger's Tragedy
• Harrison, Robert. It was a Day of Very General Awakening . . : Reformation and Revival in Russellville, Kentucky
• King, Betty. An Affirmative Decision for James's Isabel Archer
• Sutton, Joyce. Sex Bias in Performance of Women
• Logsdon, Doug. Poe's Women
• Yoder, Nate. Emily Dickinson and Her Puritan Heritage
• Davis, Aleen. Jay …

The Traditional Sex-Stereotype Of A Job As A Moderator Variable For The Directionality Of Sex Biases In Performance Evaluation, Bernard Bena

Masters Theses & Specialist Projects

Accurate and objective performance appraisals are absolutely necessary due to their utility in important personnel decisions such as promotion, demotion and training. This study examines the contaminating effects of sex bias on performance evaluations and it's relationship to the sex-stereotype of the job and levels of performance. Unlike previous studies, this study not only examines these effects at the extremes of performance, but at average levels as well. Also, unlike previous studies, the subjects empirically determined the sex-typed nature of the jobs and the levels of performance within those jobs rather than the experimenter having made a priori decisions. Hypothetical …

The Operational Effectiveness Of The Behavioral Expectations Scale & The Mixed Standard Scale: A Comparative Evaluation, Deborah Boniske

Masters Theses & Specialist Projects

Performance evaluations were obtained on firefighters in a large Midwestern City. The evaluations were conducted through utilization of two different scale types (The Behavioral Expectation Scale and The Mixed Standard Scale). These evaluations were obtained in order to test the hypotheses that the MSS was psychometrically superior to the BES in the reduction of halo and leniency error and that the MSS was also the better scale type in terms of producing higher interrater reliability. Leniency error (in both the absolute and comparative sense) was examined by conducting a series of T-tests. Halo error was investigated by a comparison of …

Stereotype Bias In Selection: A Process Approach, Donald V. Currie

Masters Theses & Specialist Projects

This investigation was to determine if an applicant’s sex and the job’s sex orientation stereotypes affected the evaluation of applicant information and subsequent selection decision outcomes. Interviewers (N=48) were asked to rate the employment suitability of 49 hypothetical applicants. The results indicated that an interaction of the applicant’s sex and job’s sex orientation had marginal affect on the importance weightings in two of the four applicant attribute factors, motivation/ability and personality/appearance. Applicants with equivalent qualifications did not receive comparable employment suitability ratings, Unfair job discrimination was demonstrated by these data. It was concluded that the applicant’s sex and the job’s …

Labour Management, D Blesing

Journal of the Department of Agriculture, Western Australia, Series 4

labour management is more than ensuring the tractor has a driver when the soil is right. It is more than a simple excersise of matching man to machine, more than the simple arithmetic of hiring and firing to suit a short-term budget. Labour management needs to be wise, sensitive, prsctical and system-orientated.

Ua1d L.T. Smith Personnel File, Wku Human Resources

WKU Administration Documents

Personnel file of L.T. [Lloyd Thomas] Smith who worked at WKU from 1920 to 1965. Smith worked as an athletic coach, served as chair of the Faculty Athletic Committee, taught Industrial Arts and was eventually made coordinator of new construction on WKU's campus.

Ua35/11 Student Honors Research Bulletin, Vol. Ii, Wku Honors Program

WKU Administration Documents

Articles written by honors program students. They were originally research projects, class papers or essays written for academic credit, but in each case the student has done further work editing and improving his or her manuscript for this publication. The articles represent a broad range of interests and disciplines, and they indicate a healthy attempt on the part of at least some students to dig for deeper knowledge and understanding than is usually associated with undergraduate study.

• Greene, Bruce. The Traditional Fiddle Music of South-Central Kentucky
• Moody, Marlin. Some Effects of the Herbicide Glyphosate on Johnson Grass Rhizomes
• Jones, Larry. …

Ua35/1 Faculty/Staff Handbook, 8th Edition, Wku Provost

WKU Administration Documents

WKU faculty/staff handbook designed to provide members of the faculty and staff with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.