Performance Management Commons^™

A Tale Of Passion: Linking Job Passion And Cognitive Engagement To Employee Work Performance, Violet Ho, Sze-Sze Wong, Chay Hoon Lee

Management Faculty Publications

We propose a model of job passion that links two types of passion, harmonious and obsessive passion, to employees’ work performance, via the mediating mechanism of cognitive engagement (comprising attention and absorption). Results from a survey conducted with 509 employees from an insurance firm indicate that employees with harmonious passion performed better at work, and that this relationship was mediated primarily by cognitive absorption, that is, the intensity of focus and immersion experienced by the employees when working. However, even though obsessive passion was negatively related to cognitive attention (i.e., the amount of cognitive resources spent thinking about work), it …

The Effects Of Verbal Recognition On Work Performance And Intrinsic Motivation: Using Behavior Modification Techniques, Rodney Eric Chalmers

Theses Digitization Project

The effect of both public and private verbal recognition on intrinsic motivation and sales performance in fourteen restaurant waitstaff was evaluated using organizational behavior modification techniques. The hypothesis that public recognition would be more effective than private recognition in increasing intrinsic motivation and sales was not supported.

Oganizational Justice And Human Resource Management; By Robert Folger And Russel Cropanzano, New Delhi: Sage Publications, 1998, R C Sekhar

IIMB Management Review

No abstract provided.

The Development Of A Performance Appraisal System For True-Value Hardware, Dave M. Skelek

Theses, Dissertations and Capstones

A developmental performance appraisal system was designed, implemented, and evaluated for TRUE- VALUE HARDWARE. The developmental performance appraisal system was designed to clarify job expectations and job-related tasks for each employee's job and to provide employees with developmental job performance feedback. With employee and management input, the five performance dimensions on which the employees would be rated were determined. The 5 performance dimensions evaluated were customer service, quality, judgment/problem solving, team work and collaboration, and work management. The evaluative standards and rating scale anchors were communicated to employees and direct observation of employee work behaviors occurred over a 6-month time …

The Effects Of An Organizational Communication Intervention On Job Satisfaction In A Public Health Organization, Ann Kathleen Riley

All Master's Theses

The purpose of this study was to determine the effects of an organizational communication intervention on job satisfaction levels. Nineteen employees of a rural public health department served as the subjects of the study. Archival data was reviewed based on a pre and postjob satisfaction questionnaire administered to subjects in relation to a communication intervention. It was hypothesized that job satisfaction levels would increase as a result of an organizational communication intervention. Results of an independent !-test analysis for overall pre and postjob satisfaction scores did not support this hypothesis. Implications of the study and recommendations for future research are …

Towards Understanding Why Assessment Centers Work: An Evaluation Of The Subtle Criterion Contamination Hypothesis, Christopher T. Rotolo

Psychology Theses & Dissertations

The success of the assessment center method in predicting job performance has been one of the most researched efforts in personnel psychology (Thornton, 1992). However, there is little reported evidence showing that assessment center procedures produce scores that serve as valid representations of separate constructs (Klimoski & Brickner, 1987). It is perhaps ironic, then, that despite the success stories, we still do not understand why assessment centers "work," (i.e., predict performance).

This study examined the subtle criterion contamination hypothesis as an explanation to assessment center validity. The subtle criterion contamination hypothesis states that assessment centers predict managerial performance because assessors …

Toward Understanding Team Leadership: The Empirical Development Of A Team Leadership Classification System, Brian J. Ruggeberg

Psychology Theses & Dissertations

The purpose of this research was to develop a classification system of team leadership through the empirical process of numerical classification. Although the value and importance of leadership have been recognized in the team literature, few empirical studies have been conducted to understand the phenomenon of team leadership. A thorough review of the relevant literature was conducted to identify the various behaviors, functions, traits, and KSAOs associated with team leadership. This information was then used to select and construct data collection instruments for the classification process.

Two separate studies were conducted to achieve the overall goal of developing a team …

The Operational Effectiveness Of The Behavioral Expectations Scale & The Mixed Standard Scale: A Comparative Evaluation, Deborah Boniske

Masters Theses & Specialist Projects

Performance evaluations were obtained on firefighters in a large Midwestern City. The evaluations were conducted through utilization of two different scale types (The Behavioral Expectation Scale and The Mixed Standard Scale). These evaluations were obtained in order to test the hypotheses that the MSS was psychometrically superior to the BES in the reduction of halo and leniency error and that the MSS was also the better scale type in terms of producing higher interrater reliability. Leniency error (in both the absolute and comparative sense) was examined by conducting a series of T-tests. Halo error was investigated by a comparison of …

Stereotype Bias In Selection: A Process Approach, Donald V. Currie

Masters Theses & Specialist Projects

This investigation was to determine if an applicant’s sex and the job’s sex orientation stereotypes affected the evaluation of applicant information and subsequent selection decision outcomes. Interviewers (N=48) were asked to rate the employment suitability of 49 hypothetical applicants. The results indicated that an interaction of the applicant’s sex and job’s sex orientation had marginal affect on the importance weightings in two of the four applicant attribute factors, motivation/ability and personality/appearance. Applicants with equivalent qualifications did not receive comparable employment suitability ratings, Unfair job discrimination was demonstrated by these data. It was concluded that the applicant’s sex and the job’s …