Human Resources Management Commons^™

Managing Diverse Talent: Best Practices In Sourcing, Attracting, And Retaining Diverse Employees, Joseph Mastrocola

Publications & Research

This paper explores the importance of diversity in the workplace and how to create a more diverse workforce. It explores the competitive advantages associated with employing diverse talent and how that can translate to greater profits. It also looks at best practices in recruiting diverse employees, specifically where to find diverse talent and how to attract it. It also focuses on what efforts should be made to ensure the retention of diverse talent and how to foster an organizational culture that supports diversity and inclusion.

Exploring The Impact Of Diversity Training On The Development And Application Of Cultural Competence Skills In Higher Education Professionals, Kendra Cabler

Theses and Dissertations

In recent years the terms diversity and inclusion have become major buzzwords across industries and fields of study. Within the field of education broadly, and higher education in particular, a shifting student demographic can be seen across the country. Issues of equity and inclusion have become central complexities for present day educational strategists, and organizations committed to cultivating a culture of inclusion must do so with intentionality. In the context of higher education, this often requires the intentional development of professionals within a particular college or university. There has been a great deal of research concerning the development of cultural …

An Intersectional Perspective On Diversity In Environmental Regulatory Agencies: A Case Study Of Women Of Color And Their Liminal Position Of Identity In South Florida, Leah A. Ramnath

Cal Poly Humboldt theses and projects

Diversity statistics from environmental agencies nationwide reveal overall growth and improvement in gender and racial composition of employees. However, although women occupied over half of leadership and staff positions, most were white women. The Regulatory and Economic Resources office, an environmental regulatory agency in south Florida, is exceptional as a majority of their employees are women of color. Although there has been continuous development of diversity initiatives by environmental agencies nationwide, perspectives of how women of color are experiencing the environmental workplace are underrepresented when reporting diversity data.

My study aims to understand the complex role of diversity in environmental …

First Impressions: A Review Of Diversity-Related Content On North American Lis Program Websites, Ana Ndumu, Dawn Betts-Green

STEMPS Faculty Publications

This study explores library and information science (LIS) program websites from a recruitment and marketing standpoint and sheds light on the availability of diversity - related content. LIS and higher education literature suggests that the Internet and program websites are crucial when it comes to prospective students’ graduate school selection. Using Berelson’s (1952) quantitative content analysis technique, the researchers examined faculty profiles, diversity statements, diversity-related courses, funding opportunities, achievements, and student organizations on program websites. The data indicates that, collectively, LIS programs are successful in sharing information on funding as well as highlighting faculty scholarship related to diversity. Greater emphasis …

Exploring Diversity Workforce Experiences Of Ahrd Alumni, Kayce Croy

Masters Theses, 2010-2019

Diversity plays a crucial role in everyday life, especially in academic and workplace settings. Despite increased attention to the value of diversity across settings, institutions of higher education, businesses, and organizations often do not provide adequate diversity initiatives to prepare students and employees for life and work in diverse environments. Therefore, to understand diversity education practices from formal college education and workforce experience, alumni who have graduated within the last five years from the Adult Education/Human Resource Development (AHRD) graduate program at James Madison University (JMU) were surveyed.The current study utilized a mixed methods survey approach that provided data on …

Nonprofit Hiring And Retention Practices And The Representation Of Women Of Color In Museum Leadership, Breanne Batara

Master's Projects and Capstones

Abstract

This museum studies capstone project centers on the nonprofit hiring and retention practices with an emphasis on the lack of representation of women of color in museum leadership. The literature review encompasses peer-reviewed literature on nonprofit leadership and management and peer-reviewed literature from the museum field as well as secondary sources that encapsulate anecdotal sentiments on this issue. I propose a comprehensive recruiting program that would take place in museums in Oakland, California as one step to attracting people of color, and specifically women, to the museum field.

Keywords: Diversity, Gender, Hiring, Human Resource Management, HRM, Inclusion, Minority, Museum …

Examining The Relationship Between Registered Nurses’ Turnover And The Benefits Of An Affirming Climate Of Diversity As Mediated By Workplace Outcomes, James Mark Clardy

Human Resource Development Theses and Dissertations

The Affordable Care Act has created within health care a growing demand for primary care services in both the inpatient and outpatient settings. The anticipated growth in need for registered nurses (RN) of 19% by 2020 is compounded by a current estimated national turnover rate greater than 17%. Human Resource Development (HRD) practitioners in health care are challenged to develop and implement interventions that can influence turnover in RNs despite identifying variables that effect turnover. This research explored how RN turnover can be positively affected by a government mandated requirement that health care create a diverse workforce and cultural competency. …

A Phenomenological Case Study Of Transformative Learning In A Non-Traditional Diversity Training Program, Ame Lambert

Human Resource Development Theses and Dissertations

Rapidly changing demographics and globalization has spurred a plurality of organizations to invest millions of dollars annually in diversity training, with the primary aim of improving the experiences of underrepresented employees. However, the results of diversity training to date have not proven encouraging. Positive outcomes of diversity training have generally been confined to increased awareness and improved attitudes towards diversity, with implicit and explicit prejudice and behavior remaining unchanged. The aim of this study was to understand the transformational learning experiences of participants in a non-traditional diversity training program and the impact of their transformational learning on their behavior.

A …

Cultural Diversity In Student Ministry Leadership, Steven Zhou

Seaver College Research And Scholarly Achievement Symposium

In an attempt to contribute to how ministries and Christian academia is addressing issues of diversity, I am conducting a study to analyze correlations between ethnicity and styles/values of leadership. The goal is to uncover whether or not a particular ethnicity generally prefers one style of leadership over another. Past research on the subject has already seen that, in the business world, certain practices work better than others. For example, those from an Asian culture are more likely to prefer formality and authority as opposed to the collaborative and relationship-oriented style of leadership found in America. I will contribute to …

Building Gender-Inclusive Workplaces In Singapore: A Practical Guide For Companies And Human Resource Practitioners, Benjamin Tien Yong Wong, Gillian Pei Wen Loy, Claris Wan Xin Teo

Student Publications

We are a team of students from the Singapore Management University (“SMU”) Diversity Leadership Development Programme and SMU Women’s Connections. We believe that all employees are valuable members of many organisations that operate in Singapore. Companies can therefore harness the potential of stronger teams by ensuring that all employees feel safe, valued and included - regardless of one’s gender. In 2014, Singapore saw more women than men enter tertiary educational institutions. Despite this progress made, a study conducted in 2015 found that women were part of only 9.1 per cent of SGX- listed boards, with almost half of these boards …

Actions Speak Louder Than Words: Outsiders' Perceptions Of Diversity Mixed Messages, Leon Windscheid, Lynn Bowes-Sperry, Deborah L. Kidder, Ho Kwan Cheung, Michele Morner, Filip Lievens

Research Collection Lee Kong Chian School Of Business

To attract a gender diverse workforce, many employers use diversity statements to publicly signal that they value gender diversity. However, this often represents a misalignment between words and actions (i.e., a diversity mixed message) because most organizations are male dominated, especially in board positions. We conducted 3 studies to investigate the potentially indirect effect of such diversity mixed messages through perceived behavioral integrity on employer attractiveness. In Study 1, following a 2 x 2 design, participants (N = 225) were either shown a pro gender diversity statement or a neutral statement, in combination with a gender diverse board (4 men …

College Of Business Dean's Advisory Council On Diversity & Inclusion, Marjorie Williams

Honors Projects

Dean’s Advisory Council on Diversity and Inclusion (DACODI) is compromised of students, faculty, and staff who work together to ensure that the College of Business Administration (CBA) at Bowling Green State University (BGSU) is using best practices for a culture of diversity and inclusion. DACODI creates and evaluates the CBA’s strategic goals and missions related to diversity and inclusion to achieve the best possible business outcomes for students, faculty, staff, and alumni of the CBA.

DACODI was inspired by research done by Catalyst on the better business outcomes produced by gender diverse businesses. To leverage the gender, ethnic, and age …

Training And Developing Non-Irish Workers: The Perspectives Of Interested Stakeholders, Mary Prendergast

Articles

Purpose – This paper aims to explore the challenges facing Irish organisations in the training and development of non-Irish workers. It analyses the importance of fluency in the host country’s language and the approach taken by organisations in relation to language training. In-depth semi-structured interviews provide significant insights for the policies and practices of multiple stakeholders.

Design/methodology/approach – The empirical research comprised 33 in-depth interviews conducted with employers, employees, trade unions and regulatory bodies, and an objective content analysis provided insights into the challenges Irish organisations face in the training and development of non-Irish workers.

Findings – The results indicate …

College News

Business Exchange

Forum Highlights the Value of Diversity in the Classroom and Boardroom; Marketing Professor Wins Teaching Accolades; DePaul Business Programs Earn Rankings

Silent Suffering: A Phenomenological Study Of African American Women Facing Infertility & Lessons Learned For Work-Life Balance, Kimberley Faye Williams

LSU Doctoral Dissertations

Although African American women represent the largest female demographic in the workforce (NABCP, 2014) and have the highest rates of infertility (Chandra, Copen & Stephen, 2013), their career and life experiences remain underrepresented in scholarship. Framed through the critical lens of Intersectionality, this phenomenological qualitative study explored the lived experiences of 11 African American women as they struggled with infertility and the competing demands of work and family life. The two major themes that emerged were: (1) silent suffering, and (2) lack of sensitivity and support in the workplace. The subthemes that supported silent suffering included: (1) emotional distress and …

Creating Inclusive Workplaces In Singapore: A Corporate Guide For Companies And Hr Practitioners, Benjamin Tien Yong Wong, Muhammad Hafiz Kasman, Tye Wei Lee

Student Publications

We are a team of students from the Singapore Management University (SMU). Our team recognises that LGBT (Lesbian, Gay, Bisexual and Transgender) individuals – as with all employees – are valuable members of many organisations that operate in Singapore. We therefore believe that companies can harness the potential of stronger teams by creating diverse and inclusive workplaces for its LGBT and LGBT-affirming members. While we acknowledge that diversity and inclusion ought to proactively encompass a spectrum of strands such as gender, race and socio-economic backgrounds, management literature concerning LGBT issues in Singapore remain relatively unchartered – a gap that this …

Diversity, Inclusion And Organizational Citizenship Behaviours: A Study Of Nurses In The Irish Healthcare Sector, Deirdre O'Donovan

PhDs

This thesis focuses on inclusion, national culture and Organizational Citizenship Behaviour (OCB) in the Irish healthcare sector. Due to the high number of migrant nurses employed in the sector, the level of understaffing and subsequent requirement for effective performance and behaviours, the Irish healthcare sector was chosen as the primnary focus for the research. In particular, the study draws on in-depth interviews undertaken with 37 nurses and midwives, from four cultures, currently employed in hospitals in Cork. Analysis of the interviews resulted in the identification of a number of findings. One significant finding concerns the identification of a set of …

Diversity Programs: Learning And Effectiveness As Viewed Through The Eyes Of The Diverse, S Michelle Cox

Theses & Dissertations

This research examines corporate diversity programs and initiatives from the perspective of the self-described diverse employee because they are intended to be the recipient of the benefits of diversity programs and initiatives. The research question is: In what ways have self-described diverse employees found that the diversity programs in their workplaces helped or hindered others in relating to them in ways that recognize their knowledge, skills, and abilities and allow them to be treated with respect and civility. To obtain information about the research question, a qualitative study using basic interpretive methodology was used which included face to face personal …

Linking Innovation & Creativity With Diversity & Inclusion Using Lean Six Sigma, Robin A. Roberts

Office of Diversity & Inclusion

“The SHRM Workplace Diversity Conference & Exposition fosters awareness and appreciation of workplace diversity issues through thought leadership, strategy development, resources, publications and professional development for HR professionals and other business leaders. Making the business case for diversity, helping HR professionals to better articulate its strategic business value, and enabling them to build more diverse and inclusive cultures, are the cornerstones of the initiative.”—Society for Human Resource Management website

Whites And The Active Representation Of Racial Minority Interests, Maykao Y. Hang

School of Business Student Theses and Dissertations

This study explored personal and organizational factors that contribute to White public administrators actively representing the interests of racial minority minorities. Data collection comprised of 15 semi-structured interviews. The average age was 54, and the length of service was 3-33 years. Subjects were asked about their personal background, what it means to be White, and work experiences in local county government.

Personal factors found were racial consciousness, major life events, and significant relationships with people of color. Organizational factors included a diverse and inclusive work environment, bureaucracy, legal and compliance issues, and supervisor support. Findings included that Whites did not …

The Business Case For Diversity, Singapore Management University

Perspectives@SMU

Diversity may be a business necessity but it is not always easy to practise it ...

Instruments For Personnel Selection In The 21st Century: Research And Practice [In Dutch], Filip Lievens, Britt De Soete

Research Collection Lee Kong Chian School Of Business

This article presents an evidence-based overview of innovative selection techniques that were developed in the last years to provide an answer to key questions concerning the contemporary practice of selection. In addition, we aim to point out gaps in the current knowledge about these novel techniques to guide future research. The article shows that innovative selection instruments such as conditional reasoning tests, integrity tests, and implicit association tests might offer opportunities to measure value-based competencies, and maladaptive traits. Furthermore, contextualized personality questionnaires, business-related intelligence tests, situational judgment tests, and so-called serious games enable organizations to improve their image, which creates …

Speaking Up: A Conceptual Model Of Voice Responses Following The Unfair Treatment Of Others In Non-Union Settings, Caren B. Goldberg, Mark A. Clark, Amy B. Henley

Faculty Articles

Bridging the literature of procedural justice, social identification, and voice, we present a conceptual model of observers' voice responses to injustices perpetrated on coworkers. Based on social identity theory, we contend that similarity to the target of injustice influences observer identification with the target, as moderated by the observer's scope of justice, which then influences the observer's perceptions of injustice and decision to express voice. Additionally, we posit that the link between observers' perceptions of injustice and expressed voice is moderated by the observer's perceived opportunity to express voice. Finally, we propose that the decision to express voice individually or …

How We Diversified, Armando Bengochea, Roger Brooks

Religious Studies Faculty Publications

No abstract provided.

Assessing The State Of Cross Cultural Mentoring Research, Terri A. Scandura Phd, John Mezias

Management Faculty Articles and Papers

There is increased attention to examining cross-cultural mentoring due to increased internationalization of the firm and the rise of the Multinational Corporation (MNC). New contexts for mentoring relationships will require new theoretical lenses and a variety of research designs in the coming years. We provide an overview of the literature that touches on various aspects of Cross Cultural Mentoring Research (CCMR) and develop a framework to categorize emergent streams of research. These streams are the diversity/diversified mentoring perspective, the cross-cultural mentoring perspective, and the expatriate mentoring perspective. All three approaches examine cross-cultural mentoring; however, we develop an integrative framework that …

Sensitivity To Diversity In The Workplace, Kelly Robinson

All Capstone Projects

Since the early 1990s, the construct of diversity training has been diligently examined as it relates to managing a diverse workforce. Employers have been faced with the daunting task of figuring out how groups of dissimilar people can work collaboratively in the workplace without incident. Differences have to be addressed in the arena of gender, race, sexual orientation, age, and religious views without prejudice, so that we can form more cohesive work groups in the labor force. In an effort to deconstruct negative attitudes and ideals towards differences, we must explore, with employees, differences that may cause friction in the …

Healers And Helpers, Unifying The People: A Qualitative Study Of Lakota Leadership, Kem M. Gambrell

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

The purpose of this critical grounded theory qualitative study was to explore Lakota Leadership from a Native perspective. Interviews were conducted with enrolled members of a Lakota tribe in an urban setting as well as on the Rosebud reservation to gain better awareness of leadership through a non-mainstream viewpoint. Previously, in order to understand leaders and followers, research limited its scope of discernment to dominant society, implying that non-mainstream individuals will acquiesce, or that differences found are inconsequential. Leadership scholars also have implied that leadership theory is “universal enough”, and can be applied globally regardless of influences such as race, …

Diversity Leader: Case Study Of A Selected Organization's Transformation, Aileen Guerrero Zaballero

UNLV Theses, Dissertations, Professional Papers, and Capstones

Diversity initiatives have evolved from a focus on compliance-oriented training to a systematic approach which integrates the many dimensions of diversity in all aspects of business to enhance performance through the practice of organization development (OD) (Bendick, Egan, & Lofhjelm, 2001). Many organizations have implemented short term solutions to address the demographic changes in the workforce, but have had minimal results. When diversity interventions are conceptually grounded in organization development practices the results are much more substantial for both the employees and the organization (2001). The purpose of this qualitative case study was to explore the perceived influential factors of …

Incorporating Religion In Your Counselor Education Program, Dr. Jill D. Duba

Counseling & Student Affairs Faculty Publications

No abstract provided.

There Is Nothing More Diverse Than "New", Frederick A. Miller, Roger Gans

Communication Faculty Publications - Archive

In the organizational competition for talent, successful retention of newly recruited workers is at least as important as the initial hire. Still, many organizations fail to establish a sense of inclusion for new people in much the same way they often fail to create a sense of inclusion for people of color, women, people with foreign accents, or anyone with obvious differences from the “traditional group.” In most organizations, even those that have embarked on “diversity initiatives,” newly hired people often do not feel welcomed. Consequently, turnover rates in the first two years of employment are seven times greater than …