Human Resources Management Commons^™

Staff Matters: When Do Comments About Age Become Discriminatory?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

Age-related comments in the workplace can lead to discrimination and legal consequences. The federal Age Discrimination in Employment Act (ADEA) protects employees aged 40 or older, while Michigan law extends protection to all ages. Harassment based on age can create a hostile work environment and result in lawsuits. Employers should address such issues, educate employees about discrimination and bias, and promote a culture that values diversity.

Diversity As An Influence On Talent Management And Competitive Advantage: The Absence Of Female African American Executive Leadership In The Insurance Industry, Lateisha Tamarra Rainey

Doctoral Dissertations and Projects

The purpose of this qualitative research case study was to examine the extent of which the significance of diversity has on the representation of African American females in top-executive leadership positions. Furthermore, to comprehend why African American females are unfairly represented and disparaged in C-suite level positions. The purpose of this research was to study the influence that diversity may have on the insurance industry’s talent management and competitive advantage. To what degree do biases whether conscious or unconscious affect promotional opportunities, recruitment, selection, and hiring practices of African American females pursuing elevation to higher level positions within the insurance …

Case Study Of Otis: Diversity, Equity, Inclusion, Belonging, And Mattering In Onboarding Practices, Caitlin Skolasky

Management Undergraduate Honors Theses

It was during the Summer of 2021 that I completed a sales internship at Otis Elevator Company in Nashville, Tennessee. Throughout this time, other interns and I conducted a project regarding the diversity, equity, inclusion, belonging and mattering (DEIBM) aspects of onboarding. After presenting ways that their company could improve the process, I wanted to dive deeper into the many different topics that this can cover for all organizations. It is important to note just how crucial the onboarding process as well as the variety of applicants that employers should understand the pain points of is when it comes to …

Enhancing Creativity In Organizational Teams: Development Of The Spark Program, Kimberly Morehead

Creativity and Change Leadership Graduate Student Master's Projects

Organizational teams have experienced unprecedented change since the start of the COVID-19 pandemic—such as frequent changes in leadership, increased turnover, and shifting to full-time remote work—which have impacted their ability to form lasting creative connections. This project addresses the challenge of the above changes by introducing a creativity-boosting program called The Spark, designed to help organizational teams remain inspired, connected, and energized throughout times of change. Following an overview of the rationale for this project and a review of the pertinent literature, the process plan is provided in detail. The project resulted in a program structure based on the Torrance …

Headquarters Report: A Look Back, A Step Forward, Karen Burgess Cae

The Journal of the Michigan Dental Association

In her Headquarters Report, MDA Executive Director Karen Burgess reflects on the dental landscape entering the third year of the COVID-19 pandemic, acknowledging the "new normal" with increased demand for services, staff shortages, and supply chain challenges. Despite uncertainties, the Michigan Dental Association (MDA) maintained membership numbers better than expected, with a slight decrease in market share. The report emphasizes the importance of member value, highlighted by a favorable Net Promoter Score (NPS) and positive feedback on MDA benefits. It also discusses efforts in diversity, equity, and inclusion, along with successful advocacy initiatives influencing oral health in Michigan.

Destination Dental School: A Remote Pipeline Program To Increase Student Diversity, Thikriat Al-Jewair Dds, Ms, Frcd(C), Jessica Scates Med

The New York State Dental Journal

Promoting diversity among dental school applicants and enrollees is key to tackling oral health disparities and improving learning outcomes. Building the pipeline has proven to be an effective method to increase diversity and heighten interest in dentistry among students. Destination Dental School is an 8-week remote pipeline program aimed at increasing diversity of historically underrepresented minority (HURM) students in the field of dental medicine. Pre- and post-program surveys showed that the program was effective in fostering HURM students’ interest in dentistry and increasing their knowledge and preparedness for dental school applications.

A Call To Do Better: Addressing Diversity Within The Dental Profession, Fabiola Milord Dds, Mph

The New York State Dental Journal

Current systems have not been successful in addressing the existing racial inequities between black dental professionals and other racial groups. This group in particular seems to have less visibility and representation in organized dentistry. Nowhere has this been more obvious that during the COVID-19 pandemic whereby African-American professionals were not as prominently featured in offering their viewpoint and expertise. In this paper, insights regarding the topic of diversity are discussed in order to gain perspective into a situation that has existed far too long.

Diversity, Equity And Inclusion (And Greatness), Lance Plunkett Jd, Llm

The New York State Dental Journal

As NYSDA moves to correct deficiencies in its makeup, it also pays homage to a fallen leader.

Inclusion Of The Mobility Impaired In Our Community: Ask First!, Jeffrey M. Heinz Dds, Msd

The Journal of the Michigan Dental Association

This DEI Series feature article provides a unique perspective on the inclusion of individuals with physical disabilities, focusing on mobility impairment, in the dental profession and community. The author, a paraplegic orthodontist, shares personal experiences and challenges, shedding light on the importance of considering physical disabilities in dental offices. Navigational difficulties in compliant yet wheelchair-unfriendly spaces are discussed, urging practitioners to have contingency plans. The article emphasizes the significance of etiquette in assisting individuals with disabilities, encouraging respectful communication and asking before offering help. Practical insights on dental chair usage and transfer assistance are provided, promoting a more inclusive environment …

Beyond Diversity, Unity And Innovation, Chester Gary Dds, Jd

The New York State Dental Journal

Dentistry must focus diversity initiatives upon universal human traits and opportunities for growth and reform.

“You’Ll Never Really Be One Of Us”: Women’S Underrepresentation In The Aviation Workforce, Rebecca K. Lutte, Shannon M. Morrison

Journal of Aviation/Aerospace Education & Research

Women are underrepresented in many aviation occupations despite outreach and recruitment efforts from multiple organizations. Attracting women into aviation is a necessity not only to address workforce demand but also to achieve the benefits of a more diverse workforce to include enhanced profitability, safety, and innovation. To address the gender gap, the research presented here attempts to inform recruitment/retention strategies by identifying both the positive and negative factors that influence a woman’s decision to pursue a career in aviation and the decision to persist. Additionally, factors such as participation in youth outreach programs, role of mentors, influencers who support or …

Improving The Child Welfare Workforce Through Training: Common Questions And Evidence-Informed Answers From The Qic-Wd, Quality Improvement Center For Workforce Development

QIC-Tips

Training is often the first intervention child welfare agencies use to address critical workforce development issues. This QIC-Tip aims to answer child welfare agency leaders’ questions about effective training strategies to increase knowledge, enhance skills, and improve job performance. Answers are drawn from the QIC-WD Umbrella Summaries which present a synopsis of the published meta-analyses of specific workforce topics.

What broad-based training approaches can improve employee learning outcomes and job performance?

Coaching uses a structured learning process, over time, to help the learner reach specific goals. Meta-analytic research on the use of professional coaches (not managers or experienced coworkers) …

J Mich Dent Assoc October 2021

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• A cover story, “Welcoming Colleagues from Different Practice Models”.
• A feature article from the Journal’s DEI series, “Diversity, Equity, and Inclusion: Perspectives from an LGBTQ Dentist”.
• A feature article, “Congratulations, 2021 MDA Life Members!”.
• News you need, Editorial and regular department articles on MDA Foundation activities, Dentistry and the Law, Staff Matters, and component news. …

Hazy Team Composition Processes: Shared Team Leadership, A Strategy To Team Excellence In Higher Education, Pervaiz Masih

Electronic Theses and Dissertations

Teamwork is an emergent property of efficacious organizations. Team-based and result-oriented organizational structures are gaining momentum, increasing 6% each year. Over 80% of organizations globally deploy teams by putting ordinary people to work together for extraordinary performance. The Defense Language Institute Foreign Language Center is a unique institute that teaches foreign languages in an immersive and team-based environment. This mixed-methods research study investigated (a) the teaching team composition processes, (b) the applicability of trust and diversity in team composition, and (c) the impact of shared team leadership in the Defense Language Institute Foreign Language Center. Data were collected from 82 …

Onboarding Autism Employees In Technology Industry, Heung-For Cheng

Doctor of Business Administration (DBA)

The autism spectrum disorder (ASD) population experiences high unemployment, underemployment, and job turnover. Many people with autism have exceptional skills in areas, such as science, mathematics, and art. Companies in the technology industry are interested in tapping into the ASD talent pool because the industry cannot find enough qualified job applicants to meet the hiring demand. Few studies have focused on understanding how to help onboard ASD employees. Understanding the onboarding process can help technology firms retain ASD employees. In return, retaining this talent pool in the technology industry can continue to bring innovation. This research examined how a workplace …

The Underrepresentation Of Minority Women In Senior-Level Positions Employed By The Federal Government, Amy M. Freeman

Doctoral Dissertations and Projects

The purpose of this study was to understand the underrepresentation of minority women in senior-level positions employed by the federal government. The study generated from the glass ceiling theory that has been previously studied and explored through different aspects related to barriers associated with discriminatory acts aimed at minorities and women. A thematic approach was utilized to display the data obtained from the participants, illustrating insufficient progress being made over the course of 40-plus years with regards to the advancement of minority women obtaining a senior-level role within the federal government. Participants defined their understanding of the glass ceiling and …

Diversity Management: Perspectives Of A Diverse And Inclusive Workplace. Findings From The Ict Sector, Andrea Graham, Angela Wright

Conference Materials

Globally, diversity in the workplace has become more prominent than ever before and continues to rise (Shukla et al., 2019). To strategically manage the diverse workforce, a significant number of organisations have embraced the practice of diversity management. Diversity management refers to the formal and informal structures, methods and programs implemented by an organisation to promote organisational equality for employees (Sukalova and Ceniga, 2020). Diversity management programs have been introduced with a range of ostensible aims, including: increasing the rates of participation of women and ethnic minorities, improving career prospects for such groups, incorporating wider perspectives into the decision-making processes …

The Importance Of Strategic Communication For Building Employee Resource Groups In Aviation, Lynnette Darnell

Doctoral Dissertations and Projects

In this qualitative case study, the research explores the importance of strategic communication for building employee resource groups in aviation, specifically at a regional airline. To expand and develop knowledge regarding employee resource groups, the researcher looks at a widely distributed workforce to understand how the lack of strategically planned communication can impact employee resource group development and employee engagement. The data were collected through semi-structured interviews and a focus group of the employee resource group members, which provided insight on their experience engaging with the employee resource groups, preferred communication methods and tools, and their perception of leadership involvement. …

Hispanics And Latinos In The Military: From Service To Civilian Life, Rosalinda V. Maury, Corri Zoli, Daniel Fay, Nicholas Armstrong, Rachel Linsner, Kicia Sears, Mirza Tihic, Gilly Cantor, Mary Rachel Keville

Institute for Veterans and Military Families

This infographic provides key highlights for Hispanic and Latino service members and veterans. The information and statistics in this document are from our various data collection efforts centered on military life, transition, employment, entrepreneurship, and higher education.

Decoy Effects Improve Diversity Hiring, Nathan R. Kuncel, Jeffrey A. Dahlke

Personnel Assessment and Decisions

A growing literature demonstrates that when making choices among multiple options, decision makers are strongly influenced by the mere presence of additional options, even when those options are largely undesirable and are never actually selected. The effects of irrelevant options on decisions, often called decoy effects, have been observed in hiring and admissions decisions where the nature of a third candidate can radically shift preferences. In this study, we examine the influence of decoy effects on diversity hiring and extend research by examining choices with more than two organizational goals. Results indicate that the presence of a second candidate who …

Diversity And Inclusion In The Workplace; Benefits, Challenges And Strategies For Success, Margaret Leone

School of Professional Studies

In this case study I have explored the topic of diversity and inclusion in the workplace and learned how it can transform a business. When D&I is a serious business strategy supported by senior management it can help recruit and retain top talent, increase profits, and unleash creativity among other benefits. It is important to have leadership that is inclusive so they can set the tone for their staff

This case study evaluates the D&I culture at The Children’s Study Home (CHS) and explores best practices for improvement. CHS is a non-profit human service agency in Western MA, that’s mission …

Beyond Access And Legitimacy: Training For Intercultural Communication In The Contemporary Workplace, Jessica Hammond

Business Administration: Student Scholarship & Creative Works

Significant research surrounds the concepts of intercultural, cross-cultural, and multicultural communication, both in academia and the workplace. The concepts are nearly identical, pointing to an ability to understand and adapt to the norms of a different cultural perspective. Despite the increasing cultural diversity of the United States, many firms continue to treat “diversity” from a legalistic or competitive perspective. This paper proposes a model for training employees in a firm to enhance their own intercultural communication skills to elevate the firm into a cultural mindset of learning. The model follows five cyclical steps: Assess, Design, Motivate, Implement, and Results. By …

Black & African Americans In The Military: From Service To Civilian Life, Rosalinda V. Maury, Corrinne B. Zoli, Daniel Fay, Nicholas Armstrong, Nyasha Y. Boldon, Rachel Lisner, Kicia Sears, Gilly Cantor, Mary Rachel Keville

The Lender Center for Social Justice

This infographic provides key highlights of Black and African American service members and veterans. The information and statistics in this document are from our various data collection efforts centered on military life, transition, employment, entrepreneurship, and higher education.

Black & African Americans In The Military: From Service To Civilian Life, Rosalinda V. Maury, Corrinne B. Zoli, Daniel Fay, Nicholas Armstrong, Nyasha Y. Boldon, Rachel Linsner, Kicia Sears, Gilly Cantor, Mary Rachel Keville

Institute for Veterans and Military Families

This infographic provides key highlights of Black and African American service members and veterans. The information and statistics in this document are from our various data collection efforts centered on military life, transition, employment, entrepreneurship, and higher education.

Research Participation And Employment For Autistic Individuals In Library And Information Science: A Review Of The Literature, Nancy Everhart, Amelia M. Anderson

STEMPS Faculty Publications

Autism prevalence is growing, and autistic people themselves are important in the library and information science field, both as library patrons and employees. Including them in all stages of research about the neurodivergent experience is valuable, and their input and participation is increasingly used in technology research, particularly usability studies. Neurodivergent persons also have unique abilities that align with a wide array of information professions and accommodations can be made that allow them to thrive in the workplace. It is critical that meaningful involvement of autistic individuals is a component of making policy at all levels.

Not Just Yet: Despite Grinding It Out In Silicon Valley, Asians Are Least Likely To Lead Big Tech Companies, Karishma Vanjani

Capstones

Silicon Valley has long been known for the paucity of African-Americans and Hispanics in its ranks, but equally telling is the fact that the vast majority of Asians hired for non-managerial jobs are not moving up to management. The lack of diversity in the upper echelons of the companies is due in part to the maddening stereotype that Asians are too passive. White managers mentoring and supervising Asian employees face a wide gap in understanding cultural disparities. For the companies, though, tightening immigration policies can become barriers when they consider promoting Asians in the country on work visas.

https://karishmavanjani.com/writing/not-just-yet-despite-grinding-it-out-in-silicon-valley-asians-are-least-likely-to-lead-big-tech-companies/?_thumbnail_id=610

2019 Asia Insights: Building A Great Place To Work For All: The Untapped Power Of Gender Diversity In Asia, Richard Raymond Smith, Evelyn Kwek, Tyler Thorpe

Research Collection Lee Kong Chian School Of Business

Through this study, we hope to increase understanding of the context, considerations and practices to leverage the amazing diversity of our region. We hope to learn more about what makes a strong workplace culture, particularly in Asia. We turn our attention to the topic of diversity and inclusion, with a focus on gender diversity in the Asian workplace. This is one of the largest studies in Asia to highlight gender differences and evaluate how psychological safety, inclusion and belonging result in strong teamwork which in turn contributes to building high performing great workplaces.

Examining Why And For Whom Reflection Diversity Training Works, Alex P. Lindsey, Eden King, Brittney Amber, Isaac Sabat, Afra S. Ahmad

Personnel Assessment and Decisions

This research introduces a novel approach to diversity training by theoretically developing and empirically testing a model that considers a new training exercise aimed at improving proximal and distal pro-diversity outcomes. This new training exercise, reflection, is proposed to be effective at increasing pro-diversity attitudes and behaviors due to the promotion of one's internal motivations to respond without prejudice. Further, we test a critical trainee characteristic, social dominance orientation (SDO), as a boundary condition of our proposed effects. Results from an online experiment with two time points indicate that reflection can be an effective diversity training exercise and leads to …

Framing Matters: The Influence Of Group-Image Threat On Reactions To Affirmative Action Policies, Kisha S. Jones, Anuradha Anantharaman, Anjali Bhatt

Personnel Assessment and Decisions

Affirmative action (AA) attempts to rectify the institutional effects of prior employment discrimination toward minority groups. Although AA has played a large role in increasing workplace diversity, organizations may vary in their perspectives towards diversity itself, ranging from a sole focus on increasing diversity to appreciating the value diversity may add. Support for AA has been considered as a form of White identity management (Knowles, Lowery, Chow, & Unzueta, 2014) and is impacted by the extent to which White people experience group-image threat to their racial identity. Our findings suggest that the level of group-image threat experienced by White people …

Can Algorithms Reduce Unconscious Bias In The It Hiring Process?, Lynette Kvasny Yarger, Fay Cobb Payton

Atlantic Marketing Association Proceedings

No abstract provided.