Human Resources Management Commons^™

Supervisor-Subordinate Conflict Negotiation: Examining The Core Concerns In Light Of Communication Accommodation And Gender Roles, Piyawan Charoensap-Kelly

Dissertations

This quasi-experimental study examined a supervisor-subordinate negotiation of an emotion-laden conflict from the lens of the core concerns framework, communication accommodation theory, and gender roles research. Results empirically support CCF that, by accommodating or attending to the employees’ core concerns, managers can stimulate employees’ positive emotion and integrative intention. However, under- and overaccommodating the core concerns can lead to distributive intention. Additionally, the employees’ perception of manager goodwill can strengthen or attenuate the positive effect of core concerns accommodativeness on outcome variables especially for male managers. Thus, moderate accommodation is recommended for male managers. For female managers, the results show …

Promoting Workplace Health Using Wearable Technology: A Mixed Methods Study In A Nonprofit Organization, Mitchell Tarver

Dissertations

Despite efforts to improve the designs and benefits of workplace wellness programs (WWPs), there are two major problems preventing employers from optimizing the human capital of their employees: (a) many WWPs are limited and do not include an exercise component, which increases the potential for chronic health conditions; and (b) more than 50% of employees are reluctant to participate in WWPs due to the common barriers of time, convenience, and location. A lack of physical activity is a problem because studies have shown that chronic conditions increase rates of absenteeism and presenteeism, both of which increase productivity loss. Additionally, low …

“Greening” Worcester: Municipal Best Practices For Sustainability, Erin Mckeon, Charline Kirongozi, Jared Duval, Antannia Greene, Qianshu Sun, Zewei Yao

School of Professional Studies

In response to the urgent threat posed by climate change, more and more cities, including Worcester, are attempting to become more environmentally responsible and sustainable. Worcester is attempting to develop ways to become more sustainable; both to strengthen their communities and to protect the planet. The Green Worcester Working Group (GWWG) tasked the Clark Capstone Team with researching best practices for municipal sustainability. The GWWG has set the following priorities: climate change mitigation, resilience, open spaces, sustainable resource management, education and awareness. Taking these into account, the Clark Capstone Team researched the sustainability practices of cities in New England, across …

Worcester Chamber Of Commerce: Recruiting Minority Business Owners, Ryan Dimaria, Alexander Hull, Xikun Lu, Haopeng Wang, Jiacheng Hou, Danning Zhao

School of Professional Studies

Our capstone project was to help the Worcester Regional Chamber of Commerce identify how to re-frame their marketing so it would be appealing to immigrant and minority owned businesses. Based on interviews and external research, our group was able to create a tangible and resourceful data set that provided justified recommendations and ideas on how the Chamber could make adjustments to their marketing plan to attract more businesses of this particular demographic in the city of Worcester. By implementing these recommendations, we believe the Chamber has the opportunity to create a more diverse group of Chamber members, add value to …

Service Now: Cmdb Research, Monika Patel, Smita Patil, Katerina Tzanavara, Manish Chauhan, Yuhao Wang, Houmin Xie, Lei Shi

School of Professional Studies

The MAPFRE Capstone team has been tasked with reviewing and recommending roadmap on the existing CMDB configuration. Paper discusses the team’s overall research on ServiceNow CMDB, Client’s deliverables and introduction to the latest technological innovations. Based on given objectives and team’s analysis we have recommended key solutions for the client to better understand the IT environment areas of business service impact, asset management, compliance, and configuration management. In addition, our research has covered all the majority of the technical and functional areas to provide greater visibility and insight into existing CMDB and IT environment.

For One Child, Zion Bereket, Xin Huang, Yitong Lin, Ruobing Pei, Rachel White, Ziyuan Li

School of Professional Studies

The entirety of this project was completed on the foundation of the three focus areas, which were identified by our client as areas of high need. The client wanted to prioritize these three areas as they believed that these three areas were the most integral to the successful achievement of their mission, as well as to the overall health and longevity of the organization.

Hiv/Aids In The Latino Community Of San Francisco: Past And Present, Jessica Da Silva

School of Professional Studies

There are approximately 122,000 people of Latino origin in San Francisco, which account for 15% of the total population (Census, 2010). Historically, Latinos have and still face several barriers to access healthcare and improvements in health (Aguirre-Molina, Molina & Zambrana, 2001). When the world was exposed to the spread of a new and unknown virus, the broader population suffered from the epidemic. The Latino community in San Francisco was and still is one of the hardest hit by the virus.

Changing The Current Perception Of Affordable Housing In Worcester, Simone Mcguinness, William Roberts, Vaske Gjino, Tong Zhou, Mengxin Ma, Sarawadee Sonpuak

School of Professional Studies

One of Worcester Interfaith’s goals is to eradicate the stigma of affordable housing in Worcester. Currently, the perception of affordable housing is of an image of unkept and old residences filled with destitute citizens who cannot afford basic needs to live in a city, let alone housing. This image is perpetuated by media, stigma, and a lack of education of the true reality of affordable housing and who its recipients are. Affordable housing-qualified citizens represent a range of educations, professions, age, race, and income levels. Affordable housing units, too, represent a variety of homes, many of which are extremely well-kept …

Eyes In The Field, A Seat At The Table, A Voice At The Ranch : A Study On Optimal Farm Labor Conditions., Christine Wiggins-Romesburg

Electronic Theses and Dissertations

The field of human resource development has twin obligations to promote the performance of organizations and the satisfaction and welfare of all workers. Nevertheless, agriculture appears to be an understudied industry in the field, despite this obligation and the potential for suffering experienced by workers performing crop work. This case study sought to understand the process through which a single agricultural operation fosters optimal conditions for workers engaged in labor-intensive crop production. This study found employees experienced better treatment compared to other agricultural operations, and that conditions were rich in both intrinsic and extrinsic factors. Intrinsic factors were marked by …

Evaluating The Impact Of Training Employees To Identify Victims Of Human Trafficking, Emily Roman

Electronic Theses and Dissertations

Human trafficking is a global epidemic that steals the freedoms away from those who have been oppressed by it. Providing victims with resources begins with identifying them. Unfortunately, identifying victims is not an easy task. Trafficked victims are controlled and protected by their traffickers, and recipients may not even realize that they are victims of human trafficking. Also, the vague nature of trafficking makes it difficult for service providers, such as those in law enforcement, healthcare, and social services, to identify victims readily. Furthermore, research efforts imply a general lack of training provided for employees to know how to identify …

Exploring Workplace Spirituality In The Context Of Work Teams, Nandini O. Mcclurg

Human Resource Development Theses and Dissertations

The topic of spirituality has been widely explored by scholars, researchers, and organizations in an effort to understand human responses to life endeavors and to individuals’ relationships to society at large and to work environments more specifically (Giacalone & Jurkiewicz, 2010a, 2010b). Spirituality has been associated with a person’s desire to perform meaningful work and to feel connected with the community that is being served through this work (Chalofsky, 2003; Fagley & Adler, 2012). Since most adults spend a large amount of their productive hours at work pursuing meaning and purpose in their jobs (Madden, 2015), the concept of workplace …

Being Sensitive To Positives Has Its Negatives: An Approach/Avoidance Perspective On Reactivity To Ostracism, Ferris D. Lance, Shereen Fatimah, Ming Yan, Lindie H. Liang, Huiwen Lian, Douglas J. Brown

Research Collection Lee Kong Chian School Of Business

Workplace mistreatment is typically conceptualized as being exposed to a negative stimulus – for example, a threat, verbal abuse, or other forms of harassment. Consequently, we expect workplace mistreatment will have the greatest effect on individuals who are sensitive to the presence and absence of negative stimuli – or those with a strong avoidance temperament. Although this may be the rule for most mistreatment constructs, we argue that ostracism may be the exception. Using an approach/avoidance framework to highlight unique elements of ostracism, we build on the definition of ostracism as being the absence of an expected positive stimulus (i.e., …

Faculty Focus: From Student To Scholar Of Work-Life Balance

Business Exchange

Grace Lemmon, associate director of DePaul's Doctorate in Business Administration program, discusses how she made work-life balance and employee engagement her academic specialty and how she advises her students on how to make work-life balance part of the conversation when interviewing for a job.

Micro-Coaching As A Blend To Make E-Learning More Effective, Krishnan Narayanan

Dissertations and Theses Collection (Open Access)

While e-learning has taken a stronghold as the de-facto training medium in knowledge intensive technology sector organizations, several factors have been hypothesized to influence the efficacy of training efforts, such as educator presence, interaction levels and individual motivation for development. This dissertation looks at one blended learning intervention that organizations can make use of to significantly improve the learning outcomes. The paper introduces micro-coaching, a new construct referring to brief coaching and mentoring interventions, that in conjunction with the e-learning sessions can improve cognitive as well as behavioral changes in individuals, which are key to improving learning and the resultant …

Regulatory Focus And Female Leadership Development: How Male Leaders Modify The Self-Regulating Focus Of Mid-Career Female Followers To Motivate Their Pursuit Of Future Career Progress, Vinika Devasar Rao

Dissertations and Theses Collection (Open Access)

Inadequate representation of women in the upper corporate echelons remains a worldwide problem, in spite of seemingly concerted efforts by organizations to counter it. While progress has been made in terms of entry level percentages of women, the numbers continue to fall with growth up the corporate ladder. Asia is no exception to this phenomenon. Analysis of literature and secondary data reveals that academic writing on the subject is generally declining but practitioner literature abounds with reports on the still low number of women in leadership positions.

This research study uses a discovery-oriented grounded theory approach based on qualitative analysis …

A Human Capital Approach To Pay Disparity, Kay Howell

College of Business Theses and Dissertations

No abstract provided.

J Mich Dent Assoc May 2019

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA’s 6,200+ members across the state. No publication reaches more Michigan dentists!. This month's issue features an interview with Dr. Margaret Gingrich, MDA president, the MDA's partnership with TDSC, The Dentists Supply Company, and more on our 100th anniversary celebration.

Constructed Response Formats And Their Effects On Minority-Majority Differences And Validity, Filip Lievens, Paul R. Sackett, Jeffrey Dahlke, Janneke Oostrom, Britt De Soete

Research Collection Lee Kong Chian School Of Business

The inflow of immigrants challenges organizations to consider alternative selection procedures that reduce potential minority (immigrants)-majority (natives) differences, while maintaining valid predictions of performance. To deal with this challenge, this paper proposes response format as a practically and theoretically relevant factor for situational judgment tests (SJTs). We examine a range of response format categories (from traditional multiple-choice formats to more innovative constructed response formats) and conceptually link these response formats to mechanisms underlying minority-majority differences. Two field experiments are conducted with SJTs. Study 1 (274 job seekers) contrasts minority-majority differences in scores on a multiple-choice versus a written constructed response …

Retention, Matthew Molinaro

The Review: A Journal of Undergraduate Student Research

Employee retention in the 21th century reflects how companies keep their employees motivated and well prepared for the challenges in the workplace. In this paper, I apply the concepts of motivation and how employers keep their employees. I also emphasize the costly effects of a employee leaving the organization, both as a dollar and emotional standpoint.

Increasing Operator Skills In A Manufacturing Environment, Bobbie Lee Hubbard

Instructional Design Capstones Collection

A plastic-injection molding facility is converting many machines into more automated systems. These complex systems require higher-level skill sets than current operators have been trained in. There is a need to increase the level of competency in most, if not all, of the operators at the Facility, and create a system of levels that engages employees and encourages learning new skills to increase their position and pay.

There is a need for a clear path of compensation based on skills and actions. The Facility is currently not optimizing or maximizing their current portfolio of machines and resources, leaving an unknown …

Staff Council Agenda, Georgia Southern University, Staff Council

Staff Council Meeting Minutes & Agendas

No abstract provided.

Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Minutes & Agendas

No abstract provided.

The Futurist, Ryan Stenquist

Marriott Student Review

Ubiquitous self-driving cars, robot workers, and massive political shifts may seem far away and irrelevant to our day to day lifestyles. However, Mr. Schenker proves that these changes are fast-approaching and come as timely responses to the problems and opportunities of today.

Exploring The Perceptions Of Leaders In Investor-Owned Utilities In California On Managing Organizational Change Initiatives, Maria Liza Legaspi

Dissertations

Purpose: The purpose of this qualitative study employing in-depth interviews was to identify the strategies and practices executive leaders and midlevel managers of investor-owned utilities (IOUs) perceive are effective in creating employee acceptance and support of organizational change and to identify the supports and barriers executive leaders and midlevel managers perceive as affecting employee acceptance or resistance to organizational change in IOUs.

Methodology: A qualitative research design enabled the capture of deeper thoughts and insights of executive leaders and midlevel managers of 4 IOUs in California. The study delved into the strategies and practices used by IOUs that are perceived …

Unretentive Incentives, Rebekah Paradis

Student Scholar Showcase

In the workplace, managers often offer monetary rewards or incentives as instantaneous motivators in hopes that it will alter employee behavior. Unfortunately, although these rewards have been proven to yield desired outcomes, their impacts are short lived as managers create an environment based on extrinsic motivation. When an employee works solely to receive a paycheck it is already challenging to keep them, as other companies can offer them comparable, if not better, salaries. It is even harder to retain an employee who is accustomed to receiving an incentive with a particular behavior when the reward is no longer an option, …

Utilized Training Delivery Methods As Reported By Illinois Astd Members, Kimberly Ervin, Roger Hogan

Faculty Research & Creative Activity

The purpose of this study was to identify training delivery methods currently being utilized by the American Society of Training and Development (ASTD) Illinois members. Through analysis, the purpose of this study was accomplished and refined. The result of the research created an inventory of training delivery methods currently utilized and identified the single most utilized and perceived most effective training delivery method among Illinois ASTD members that participated in the study. These results allow training professionals to compare training delivery methods utilized by Illinois ASTD members surveyed with the training delivery methods utilized by their own organization. The comparison …

The Employment Relationship: Key Elements, Alternative Frames Of Reference, And Implications For Hrm, John W. Budd, Devasheesh P. Bhave

Research Collection Lee Kong Chian School Of Business

The employment relationship is the connection between employees and employers through which people sell their labor. This might consist of an immigrant day laborer paid by the bushel to pick fruit in the hot sun, a tech industry freelancer completing episodic gigs without ever meeting a boss, a salaried manager who has been working in an air-conditioned office for the same company for 40 years, or innumerable other situations. Irrespective of situation, all employees and employers have fundamental interests they pursue through the employment relationship, all forms of this relationship are mediated by labor markets and states, and each instance …

Recruitment And Selection, Filip Lievens, Derek Chapman

Research Collection Lee Kong Chian School Of Business

Few people question that recruitment and selection are key strategic domains in HRM. At the same time, recruitment and selection also have an image problem. First, recruitment and selection are often viewed as ‘old’ ingrained HRM domains. It seems like the traditional recruitment and selection procedures have been around for decades, which is at odds with the ever changing internal and external environment of organizations. Hence, practitioners often wonder whether there are any new research-based ways for recruiting and selecting personnel. Another image problem for recruitment and selection is that a false dichotomy is often created between so-called macro HR …

Innovative And Introverted: How Introverts Function In The Creative Workplace, Rose Needle

Senior Theses

Open office plans have become the dominant style for creative workplaces, designed to encourage constant collaboration and proximity. Little research assesses the validity of that conventional practice, or the impact of open environments on creativity, productivity or employee satisfaction for introverts, who require time alone for highest functioning. Though the “Extrovert Ideal” permeates these industries, nearly 50% of the general population is introverted—and introverted traits correlate positively with creativity. This thesis includes a survey of 143 people working in creative industries, assessing perceptions of productivity and satisfaction along with personality type. A majority of respondents yearned for solitude to complete …

Testing The Gender Role-Perception Theory: A Proposed Explanation For The Lack Of Maternity Leave Policy In The United States, Erica R. Boucher

Student Publications

The United States is the only industrialized country in the world to not have a federally mandated paid maternity leave. While there is an obvious lack of maternity leave policy in the United States, there is not adequate explanation of this lack. There are some current theories used to explain this problem, such as Hofstede’s theory of individualism, and historical influence, but they are not able to fully explain why there is not maternity policy in the United States. A new proposed theory, the Gender Role-Perception Theory combines gender roles in the United States and attitudes/perceptions towards working mothers to …