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The Invisible Eye? Electronic Performance Monitoring And Employee Job Performance, Devasheesh P Bhave

Research Collection Lee Kong Chian School Of Business

To enhance employee performance, many organizations are increasingly using electronic performance monitoring (EPM). The relationship between the frequency of EPM use and employee performance is examined in 2 field studies. In Study 1, which uses a unique longitudinal data set, results reveal that shorter time lags between 2 consecutive employee performance assessments are related to better task performance as indicated by call quality metrics. A second field study using matched supervisor–employee and EPM system data is conducted in 2 call centers to extend these results and to focus more directly on the supervisors’ use of EPM and its relationship with …

The Move To Business Schools: How Is Industrial-Organizational Psychology Holding Up In Europe?, Frederik Anseel, Bernd Carette, Jonas W. B. Lang, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Aguinis, Bradley, and Brodersen (in press) empirically documented the move of Industrial and Organizational (I/O) psychologists to business schools, thereby mainly focusing on the situation in the US. However, in the last decades, I/O psychology has seen a trend towards internationalization. For instance, since the early 90s, there has been a steady increase in the number of authors from outside of the US publishing in Journal of Applied Psychology and Personnel Psychology (Cascio & Aguinis, 2008). Similarly, in international rankings the number of European business schools has increased (Collet & Vives, 2013). This begs the question as to whether a …

Is It Really All About The Money?: Motivating Employees In The 21st Century, Joshua Randall, Stacy Novotny, Seth Larson

Journal of Undergraduate Research at Minnesota State University, Mankato

Motivation has been defined as an emotion or desire operating on the will and causing it to act. In this respect, ‘motivations provide the motor for behavior,’ and according to Pincus, motivation as a psychological construct has played many roles as paradigms have risen and fallen over the decades (2004). To obtain a better understanding of motivation in the twenty-first century, this paper focuses on what motivation is, the role goals play in motivation, how motivation can be maintained, the impact of technology on motivation, the practical implications of needs-based motivation theories, and the concept of over-motivation.

Research On Professional Training Of Search And Rescue Crew, Kaixian Liu

Maritime Safety & Environment Management Dissertations (Dalian)

No abstract provided.

The Effect Of Online Training On Teams, Ariel Becker

Journal of Undergraduate Research at Minnesota State University, Mankato

Many organizations recognize the importance of utilizing teams to accomplish work (Chuboda et al., 2005; Devine et al., 1999; Ilgen, 1999; Martins et al., 2004). As technology has advanced, many of these organizations have recently become more reliant on virtual project work, which allows work teams to communicate across geographical distances (Driskell et al., 2003). Considering the growing prevalence of virtual teams in organizations, more needs to be known about how to facilitate virtual team effectiveness. In addition, the increased use of teams in organizations has identified and created the need for team training (Ilgen, 1999). Creating a training environment …

Impact And Results Of Cuts In Training And Development Budgets On Local Small Businesses In Southern Mn, Emily Haag

Journal of Undergraduate Research at Minnesota State University, Mankato

This study investigates whether training costs had an impact on small business profitability between 2006 and 2010. The results show that companies that increased or maintained their spending on training between 2006 and 2010 had higher profitability overall as compared to companies that cut or did not invest in training. In fact, companies that continued to invest at the same or higher levels had a net income after taxes of approximately $12,000. The research, however, was limited to companies that employed 100 or fewer people in the southern Minnesota area and therefore are not applicable to other geographic areas.

Why Hr Matters, Singapore Management University

Perspectives@SMU

Help your employees plan their career in order to keep them in your organisation

The Dark Triad At Work, Singapore Management University

Perspectives@SMU

Psychopathic and narcissistic practitioners of Machiavellianism walk amongst us at the office

Implementation Of A New Enterprise Resource Planning System, Lacy Payne

Masters Theses & Specialist Projects

The objective of this thesis was to upgrade an Enterprise Resource planning system that was outdated into a new age Enterprise resource planning system based centered on a scheduling algorithm. This was a key change that needed to be made to transform the company from old thinking to new. Primarily the testing of this implementation was done through mapping of processes, followed by trial and error, and finally improving and sustaining the processes it took to use the system correctly. The mapping of the processes was completed by the Process Manager as well as the Lead, Supervisor, or Manager of …

Exploring A Sociomaterial Perspective On Technology In Virtual Human Resource Development, Mary Helen Fagan

Management Faculty Publications and Presentations

The Problem

The Solution

Paying To Put Out Fires, Kevin F. Hallock

Economics Faculty Publications

There is surprisingly little academic work on the compensation of firefighters. This may be, in part, because their wages are often set by collective bargaining agreements and that those paid as firefighters are regularly paid by seniority. But many aspects of the labor market can still be studied through this interesting occupation, including labor unions, compensation for job risk and even volunteerism. Consider the mountains of papers on Fortune 500 CEOs relative to the number (500) of employees doing this job in the US. In contrast, consider the tiny number of papers on firefighters relative to the large numbers who …

The Too-Much-Talent Effect: Team Interdependence Determines When More Talent Is Too Much Or Not Enough, Roderick I. Swaab, Michael Schaerer, Eric M. Anicich, Richard Ronay, Adam D. Galinsky

Research Collection Lee Kong Chian School Of Business

Five studies examined the relationship between talent and team performance. Two survey studies found that people believe there is a linear and nearly monotonic relationship between talent and performance: Participants expected that more talent improves performance and that this relationship never turns negative. However, building off research on status conflicts, we predicted that talent facilitates performance—but only up to a point, after which the benefits of more talent decrease and eventually become detrimental as intrateam coordination suffers. We also predicted that the level of task interdependence is a key determinant of when more talent is detrimental rather than beneficial. Three …

The Impact Of Managerial Styles And Job Satisfaction On Employee Turnover In The Hospitality Industry, Amanda Ayres

UNLV Theses, Dissertations, Professional Papers, and Capstones

The hospitality industry in Las Vegas is a business that relies heavily on the competences of their employees. Unique to this industry, is the delivery of experiences rather than actual products or tangible goods. Due to the nature of this business, management styles, employee retention and standards of the employees are of the utmost importance to employers (Faldetta, Fasone and Provenzano, 2013). In summary, the stability among employees becomes an essential characteristic of the positive functionality of a hospitality organization. The irony in this is that high, employee turnover rates are common to these corporations. Employee turnover is a component …

Leading Happiness: Leadership And Happiness At Work In Certified B Corporations, A Qualitative Study Of Leaders And Employees To Understand The Influence Of Shared Leadership On Worker Happiness Within Certified Benefit Corporations, Travis Hellstrom

Capstone Collection

The Certified B Corps movement is setting a new standard for businesses, committing to a multiple stakeholder orientation focused on community, environment and the workplace in addition to financial profit. More than 1,000 companies, including well-known companies like Patagonia, Ben & Jerry’s, King Arthur Flour, and Etsy, have joined the ranks of Certified B Corps in over 30 countries.

The B Corps certification is understood to promote a set of organizational practices, which envision improved employee performance and well-being. An important element of that well-being is employee happiness. Previous research has shown that improved business leadership practices can have significant …

Preparing Future Faculty Program (Pff) Annual Report, 2013-2014, Wie Yusuf

Career Pathways

It is the mission of the Preparing Future Faculty (PFF) Program at Old Dominion University (ODU) to introduce graduate students and post-doctoral fellows to the diverse roles, the responsibilities, and the rewards of an academic career. In doing so it focuses particularly on the teaching and service roles sometimes not included in doctoral training. Fundamental research skills, such as grant writing, publishing, and academic job searching, are also addressed.

The PFF program offers a ‘Preparing Future Faculty Certificate’ to graduate students who document completion of specific activities related to preparing for an academic career. Any ODU and NSU degree-seeking graduate …

Theresource, Georgia Southern University

Human Resources Newsletter

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Conservatism And Equity Ownership Of The Founding Family, Shuping Chen, Xia Chen, Qiang Cheng

Research Collection School Of Accountancy

We investigate the impact of founding family ownership on accounting conservatism. Family ownership is characterised by large, under-diversified equity stake and long investment horizon. These features give family owners both the incentives and the ability to implement conservative financial reporting to reduce legal liability and mitigate agency conflicts with other stakeholders. Since CEOs can have different incentives towards conservatism, we focus on ownership of non-CEO founding family members in our investigation. We find that conservatism increases with non-CEO family ownership, supporting our prediction. This relationship becomes insignificant in family firms with founders serving as CEOs, either due to founder CEOs' …

Systematic Ict Surveillance By Employers: Are Your Personal Activities Private?, Arlene J. Nicholas

Faculty and Staff - Articles & Papers

This paper reviews the various methods of information and communications technology (ICT) that is used by employers to peer into the work lives and, in some cases, private lives of employees. Some of the most common methods – such as computer and Internet monitoring, video surveillance, and global positioning systems (GPS) – have resulted in employee disciplines that have been challenged in courts. This paper provides background information on United States (U.S.) laws and court cases which, in this age of easily accessible information, mostly support the employer. Assessments regarding regulations and policies, which will need to be continually updated …

The Importance Of Community Resilience: Developing The American Red Cross International Services Department In The New Hampshire Region, Sarah Romac

Capstone Collection

Disaster management and humanitarian aid organizations have had to reevaluate how communities and individuals can better adapt and prepare for future disaster events. One concept organizations are incorporating into their overall framework is strengthening community resilience. Increasing a community’s resilience level increases its ability to cope with the changes that affect it. Creating awareness of the vulnerabilities in an area, addressing these vulnerabilities with preparedness training, disaster risk reduction (DRR), and sustainable changes made over the long-term can develop a community’s adaptive capacity to be more resilient.

For my practicum, I was given the opportunity to be the International Services …

Nurturing High Performance Teams, Richard Raymond Smith

Research Collection Lee Kong Chian School Of Business

HR can play a more proactive and critical role in identifying high performance teams, and help accelerate their growth through specific actions.

Within-Person Variability In Job Performance: An Integrative Review And Research Agenda, Reeshad S. Dalal, Devasheesh P. Bhave, John Fiset

Research Collection Lee Kong Chian School Of Business

Although both researchers and practitioners know that an employee’s performance varies over time within a job, this within-person performance variability is not well understood and in fact is often treated as error. In the current paper, we first identify the importance of a within-person approach to job performance and then review several extant theories of within-person performance variability that, despite vastly different foci, converge on the contention that job performance is dynamic rather than static. We compare and contrast the theories along several common metrics and thereby facilitate a discussion of commonalities, differences, and theory elaboration. In so doing, we …

The Image Of Psychology Programs: The Value Of The Instrumental-Symbolic Framework, Greet Van Hoye, Filip Lievens, Britt De Soete, Nele Libbrecht, Eveline Schollaert, Dimphna Baligant

Research Collection Lee Kong Chian School Of Business

As competition for funding and students intensifies, it becomes increasingly important for psychology programs to have an image that is attractive and makes them stand out from other programs. The current study uses the instrumental-symbolic framework from the marketing domain to determine the image of different master's programs in psychology and examines how these image dimensions relate to student attraction and competitor differentiation. The samples consist of both potential students (N = 114) and current students (N = 68) of three psychology programs at a Belgian university: industrial and organizational psychology, clinical psychology, and experimental psychology. The results demonstrate that …

Exploring Generational Differences Between Generation Y And Baby Boomers In Work-Life Balance, Afton Barber

Human Resource Development Theses and Dissertations

With the recent addition of Generation Y to the workforce, workplace dynamics are changing to reflect a labor force which now encompasses the four extant commonly working generations. This study seeks to identify generational differences found between two of the generations in the current workforce, Baby Boomers and Generation Y, by isolating a specific work value, work-life balance, as promoted through managerial practices. Limited research has examined the links among the topics of generational differences, work-life balance, and managerial practices. Therefore, this study will attempt to explore the relationships among the three topics.

Aviation Managers’ Perspective On The Importance Of Education, Jason M. Newcomer, James W. Marion Jr, Matthew P. Earnhardt

International Journal of Aviation, Aeronautics, and Aerospace

The U.S. Department of Labor reported that working adults with at least a four-year college degree earned an annual average salary of $63,400 compared to the $24,300 salary of high school graduates with no college. The purpose of this quantitative non-experimental study was to survey managers in the U.S. aviation industry to describe their perspective on how education has impacted them. Following a robust review of the literature, we analyzed the responses from 103 managers’ and discovered that there is a significant association between degree importance and level of education among aviation managers that has application to professional practice. The …

Testing The Relationships Among Transformational Factors In A Postsecondary Environment, Gayle B. Wooten

Human Resource Development Theses and Dissertations

The external environment is forcing many higher education institutions into transformational change. However, institutional change remains elusive and little research exists that explains how organizational change has been implemented in higher education. This study employed structural equation modeling to test the transformational factors in the Burke-Litwin Organizational Performance and Change model (1992) in a statewide technical college system. Results suggest the extraordinary influence of the external environment in the host organization permeates the culture and mission and strategy, weakening the role of leadership in the organization. The findings support the need for future research in the unique role of transformational …

Managing Gen Y At The Workplace, Singapore Management University

Perspectives@SMU

Gen Y employees are not necessarily spoilt and unrealistic; you just need the right HR policies to get the best out of them

Training Evaluation: Audience Resonse System As An Evaluation Tool, R. Hogan, D'Anna Cepela, Brittany Fentress

Faculty Research & Creative Activity

Training program evaluation is essential in developing and sustaining effectivetraining interventions. More specifically, measuring learning transfer is essential toany training program as it determines whether learning has occurred and if thelearning objectives have been met. Kirkpatrick (2005), stated that training programevaluation is used “to decide if a program should be continued, to decide if aprogram should be modified, and to demonstrate the value of training – and thusjustify our existence [as trainers/human performance technologists/consultants]” (p.19). The purpose of this study was to describe challenges in evaluating training andhow technology can aid in this process.

The Relentless Pursuit Of Construct Validity In The Design Of Employment Interviews, Maria Riaz Hamdani, Sorin Valcea, M. R. Buckley

Business Faculty Publications

The construct validity of employment interviews is the greatest challenge faced by employment interview researchers. In this paper, we discuss the theoretical and methodological issues which have an influence upon the construct validity ofemployment interviews.Wepay special attention to issues that emerge at the conceptual development and design stage of interviews. So far, the structuring of employment interviews has been the primary method of improving construct validity. We argue that construct validity can be further improved by bringing theoretical rigor in the design of interviews. For this purpose, we propose steps to reframe the interview dimensions in theoretical frameworks of job …

Global Citizenship: Stewards Of The Future, Robin A. Roberts

Office of Diversity & Inclusion

"The Global Citizen Program combines humanity with leadership and stewardship which are core elements in designing diverse and inclusive societies. The program solidifies the holistic learning of Embry-Riddle students in terms of academic, intellectual, and social reproduction."--Slide 7