Human Resources Management Commons^™

Redefining Loyalty: Motivational Strategies And Employee Loyalty In An Era Of Downsizing, Sandra Obilade

New England Journal of Entrepreneurship

Retaining employee loyalty after restructuring is a problem for all types of businesses. The major issue concerns how management and employees can establish a new, mutually acceptable "psychological contract" which ensures employee loyalty but not lifelong employment. Eighteen small businesses in Fairfield County, Connecticut were surveyed to investigate loyalty and motivation after downsizing. A significant correlation was found between loyalty and motivation. Furthermore, several motivational techniques employed were inconsistent with employee needs. Suggestions are offered on how to retain employee loyalty.

Where All The Children Are Above Average: A Meta Analysis Of The Performance Appraisal Purpose Affect, J. Jawahar, Chuck R. Williams

Scholarship and Professional Work - Business

More than 40 years ago, Taylor and Wherry (1951) hypothesized that performance appraisal ratings obtained for administrative purposes, such as pay raises or promotions, would be more lenient than ratings obtained for research, feedback, or employee development purposes. However, research on appraisal purpose has yielded inconsistent results, with roughly half of such studies supporting this hypothesis and the other half refuting it. To account for those differences, a meta-analysis of performance appraisal purpose research was conducted with 22 studies and a total sample size of 57,775. Our results support Taylor and Wherry's hypothesis as performance evaluations obtained for administrative purposes …

The Changing Context Of Practice, Stephen M. Brown

WCBT Faculty Publications

Environmental and organizational changes are putting new demands on training. Training must change to support new organizational structures within a complex and changing business and social environment.

Evaluation of training must be multilevel, customer focused, and support continuous improvement of training.The challenge is to provide meaningful data that enables assessment of customer satisfaction, business impact, and return on investment.

The Organizational Action Research Model, Morton Elfenbein, Stephen M. Brown, Kim H. Knight

WCBT Faculty Publications

This chapter proposes a paradigm, which empowers practitioners to practice research to meet their needs and to advance the profession to which they belong. It proposes the integration of practitioner and researcher role as an alternative to the fragmented model that currently exists. In doing so, it draws much from the past tradition of the action researchers as well as the science approach espoused by others. In this way, the needs of individual managers to evaluate their espoused theories and their theories-in-use can be undertaken so that their organizations can function more realistically and can respond more effectively to the …

Fisheries Management Report No. 1 - The Impact Of Occupational Safety And Health On The Management Of Western Australian Fisheries, Cameron Wilson

Fisheries Published Reports

This report has been produced at the request of Fisheries Western Australia ("Fisheries Department") as a result of a fixed term consultancy by Pacific Management Systems Pty Ltd ("Pacific").

In essence, the Terms of Reference require consideration of the interaction and possible conflict between the principal piece of legislation governing safety and health of employees in Western Australian workplaces, the Occupational Safety and Health Act 1984 ('OSH Act'), and the Fish Resources Management Act 1994 ('FRM Act') being the principal source of legislation in respect of the management of Western Australia's fish resources.

Concerns with regard to the possible conflict …

No. 130 1997 November

International Journal for Business Education

SIEC Historical Documents

Human Resource Management And Quality Orientation In Banks, Aruna Mankidy

IIMB Management Review

In an era where Quality is the focus in a redefined perspective, service organisations have to orient themselves to quality management - not just for success but for survival. The experience of organisations implementing TQM has highlighted the cruciality of HR policies and practices. A project initiated by the National Institute of Bank Management explored the possibility of implementing Quality management approach in the HR department of a commercial bank. The pivotal point was to bring the "Internal Customer" orientation to the service department which could then be extended to the entire organisation. The framework developed and analysis carried out …

Are Salaries In The National Hockey League Related To Nationality?, William (Bill) H. Williams, David A. Williams

Publications and Research

No abstract provided.

Towards Understanding Why Assessment Centers Work: An Evaluation Of The Subtle Criterion Contamination Hypothesis, Christopher T. Rotolo

Psychology Theses & Dissertations

The success of the assessment center method in predicting job performance has been one of the most researched efforts in personnel psychology (Thornton, 1992). However, there is little reported evidence showing that assessment center procedures produce scores that serve as valid representations of separate constructs (Klimoski & Brickner, 1987). It is perhaps ironic, then, that despite the success stories, we still do not understand why assessment centers "work," (i.e., predict performance).

This study examined the subtle criterion contamination hypothesis as an explanation to assessment center validity. The subtle criterion contamination hypothesis states that assessment centers predict managerial performance because assessors …

No. 129 1997 April

International Journal for Business Education

SIEC Historical Documents

A Model Program To Develop Management Strategies And Training Skills For Fast Food Industry Employees In Taiwan, David Ruey-Lin Lai

All Graduate Projects

A model program in developing corporate personnel was designed for domestic fast food industry in Taiwan. The program emphasizes on successful business leaders' skills in the basic management function of decision making, planning, organizing, communicating, directing and controlling. Meanwhile, the successful fast food employee development have focused on training activity of customer service, personal appearance, company rules and regulations. The program concentrates on two specific areas: a management model and an employee training model. More specifically the management approach and training skills are addressed through a variety of methods and activities.

No. 128 1996 November

International Journal for Business Education

SIEC Historical Documents

Determinants Of Ceo Pay: A Critical Assessment, W. Otto Carroll

Theses and Dissertations in Business Administration

This research expands the study of determinants of CEO pay. Previous studies have found conflicting results regarding the importance of firm size and firm performance in influencing the amount of CEO compensation. Other studies are incomplete with respect to the measurement of both executive pay and its determinants. Traditional theories of executive compensation such as equity theory, expectancy theory, human capital and labor market theory provide the starting point for determinants of CEO pay. However, to more fully understand these determinants, the model includes a test of agency theory showing the relationship between board control and pay. It tests the …

Redesigning The Firm By Edward Bowman And Bruce Kogut. Oxford University Press., Ramesh Mehta

IIMB Management Review

The book is an excellent assemblage of ideas and viewpoints on practical business issues. The reference list on each topic is vast and a practitioner of management with a broad based interest should find the book enlightening as would an academic with general management interest.

Re-Designing Performance Appraisal Systems By T V Rao And Uday Pareekh, Tata Mcgraw Hill Publishing Company Ltd., G T Jejurikar

IIMB Management Review

The book under review has been edited by management experts Uday Pareekh and TV Rao who need no introdction to professional managers. Performance Appraisals are a means to an end, the end being the performance of the organisation. The objective of the book has been succinctly stated in the preface; that the intention of the book is not to give readymade appraisal systems but to acquaint the readers with designing, implementing, reviewing and strengthening the process of performance development systems. ‘The book has been compiled keeping in mind the current day business challenges looming ahead for Indian organisations facing international …

Succeeding In Business: The Abb Experience, Premchander

IIMB Management Review

Interview with Arun Thiagarajan, managing director Asea Brown Boveri Ltd.

No. 127 1996 April

International Journal for Business Education

SIEC Historical Documents

The Effects Of Environment Dynamism And Heterogeneity On Salespeople's Role Perceptions, Performance And Job Satisfaction, Ravipreet S. Sohi

Department of Marketing: Faculty Publications

This article develops a structural equations model which examines the effects of environmental dynamism and heterogeneity on salespeople’s role conflict, role ambiguity, performance and job satisfaction. The model is tested with EQS, using data collected from 230 salespeople in multiple companies and industries. Indicates that environmental dynamism reduces satisfaction and performance, and increases role conflict and ambiguity. Notes that environmental heterogeneity also reduces performance and increases role conflict, but does not have a significant effect on role ambiguity.

No. 126 1995 November

International Journal for Business Education

SIEC Historical Documents

No. 125 1995 April

International Journal for Business Education

SIEC Historical Documents

Diversity In The Workplace: Its Impact And Implications For Human Resource Management, Jennifer A. Goering

Honors Theses, 1963-2015

With the changing demographics in today's labor force, employers are now faced with new challenges in the workplace. The issue of recruiting and retaining a diverse workforce has become both an issue and a challenge for Human Resource departments. The demographics of the labor force are changing with increasing numbers of women and people of color entering the labor market.

Training and development is one of the areas that has seen the most impact through increased levels of diversity in organizations. Through development of diversity training programs, Human Resource departments will be able to impact corporate culture, recruitment, compensation, and …

Salespersons’ Perceptions About Sales Contests: Towards A Greater Understanding, William H. Murphy, Ravipreet S. Sohi

Department of Marketing: Faculty Publications

Aims to improve understanding of an important and widely used management tool for motivating the salesforce – sales contests. Begins by introducing the question: what factors are associated with salespeople's feelings towards a sales contest? Several potentially relevant characteristics that are expected to be associated with various feelings towards contests are discussed. To test the hypotheses, data were collected through verbal protocols and surveys from salespeople belonging to a division of a Fortune 100 firm. Results indicate that salespeople's self-esteem, commitment level, and career stage play a role in influencing feelings towards the sales contest.

The impetus for this research …

No. 124 1994 November

International Journal for Business Education

SIEC Historical Documents

Demonstration Of A Benchmarking Technique To Compare Graduate Education Level Of Air Force Project Managers And Selected Benchmarking Partners, William D. Beatty, David H. Kelley

Theses and Dissertations

This thesis demonstrated a benchmarking technique to support determining graduate education requirements for officers in the Acquisition Program Management utilization field. The technique is also applicable to other Air Force career fields. The USAF currently uses the Graduate Education Management System GEMS to quantify officer graduate education requirements. Weaknesses in the GEMS-based process include the inability to address future technologies, vulnerability to inconsistency and change, and confusion of training with education. AFIT developed and recommended an alternative requirements determination approach that relies on benchmarking. This thesis reviewed literature on benchmarking principles. The research methodology developed and implemented benchmarking procedures to …

An Evaluation Of The Educational Effectiveness Of A Relational Course Compared To Single Topic Courses Offered By The Management Department Of The United States Air Force, Kevin M. Kosefeski

Theses and Dissertations

This study compares the educational effectiveness of two different methods of teaching three senior-level management courses at the United States Air Force Academy. The first method, known as relational instruction, combined Management Information Systems MIS, Marketing, and Strategic Management into one three hour course worth nine credits. The team of instructors used a variety of delivery methods to present material. The second method of instruction employed single topic courses covering the same three topics as the relational course, taught by single instructors in one hour blocks using mostly lecture to deliver material. The literature review covered Blooms taxonomy of educational …

No. 123 1994 April

International Journal for Business Education

SIEC Historical Documents

An Analysis Of The Records Management Process To Determine The Impact Of Automation On Productivity, David A. Gaines, Trevor J. Nelson

Theses and Dissertations

This research was performed to study the effects of automation on Air Force records management productivity prior to widespread implementation of Document Librarian. Document Librarian is a software tool developed for Headquarters Air Force Materiel Command HQ AFMC to manage records in accordance with Air Force, Federal, and National Archives and Records Administration NARA regulations, and is currently undergoing developmental testing. One organization was used as a case study to determine the effects of Document Librarian on the organizations records management productivity. A records management process model was constructed and used to define the relevant tasks and outputs of their …

Demonstration Of Improved Software Support Labor Estimation For Air Force Operational Flight Programs Through Functional Orientation, Ronald R. Warner Jr., Darrel L. Wright

Theses and Dissertations

This study demonstrated two approaches to improve current software support effort estimation models for aircraft software. Both approaches involved a functional orientation not used by existing models. The first approach demonstrated how to orient a model to reflect the block change cycle modification process and how to represent support effort changes over time in order to improve effort estimation accuracy. Current software models do not reflect the support environment or the temporal characteristics of aircraft software support. The second approach demonstrated how to calibrate a model by properly selecting source data in order to increase accuracy. Support calibration is not …

No. 121 1993 April

International Journal for Business Education

SIEC Historical Documents

Correspondence - Compensation Increases, Wku Board Of Regents

Board of Regents Documents

Memorandum from Thomas Meredith to WKU faculty & staff regarding compensation increases.