Human Resources Management Commons^™

A Telecommuter Program For Second To None, Inc., Michael J. Postma

Honors Theses

Telecommuting, or working from a remote location, is a very popular idea that has gained growing support from employees and companies over the past decade. The opportunity to stay home and do work appeals to employees, and the ability to reduce overhead costs appeals to the company. Developing a program that outlines how this arrangement would take place is vital. Outlined are a few of the components that should be included in this type of arrangement.

First, the telecommuter situation will be on a trial basis for a predetermined amount of time. The company or the employee has the right …

Class Distinctions For The Global Economy, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

An Investigation Of Leader-Member Exchange, Organizational Justice And Performance, Terri A. Scandura Phd, Manuel J. Tejeda

Management Faculty Articles and Papers

Recently, the concept of organizational justice has been employed to re-examine the Leader-member exchange (LMX) literature. LMX, and three forms of justice (distributive, procedural and interactional) examined using a sample of N = 275 leader-member dyads. Results indicated procedural justice moderates the relationship between LMX and performance.

Sampling Concepts, Paul Boyd, Ph.D.

MBA Faculty Conference Papers & Journal Articles

The usefulness of any research is dependent upon how well the group studied represents the group about which decisions are to be made or conclusions drawn. That is, it depends upon how well the sample reflects relevant characteristics of the population. When it is possible to study every member of that group there is no problem, for on these occasions we can easily calculate the exact attribute (parameter) of interest for our population.

For example, if we were interested in determining the average number of gallons of gasoline sold to customers at our service station yesterday, we …

Competencies: A New Sector, Tony Kiely, Monica Brophy

Articles

Outlines the processes involved in the development of a competency based framework for use by middle managers of three-star Irish hotels within rooms division and the food and beverage department. Secondary research provides an overview of existing generic competency models. Competency models and frameworks have been applied and customised across a broad range of industry sectors. Seeks to address the need for an innovative and fresh approach to HRM within the Irish hotel sector. The primary research is conducted among three-star hotels nation wide, giving equal representation to all regions of Ireland. Job analysis techniques are used as the basis …

There Is Nothing More Diverse Than "New", Frederick A. Miller, Roger Gans

Communication Faculty Publications - Archive

In the organizational competition for talent, successful retention of newly recruited workers is at least as important as the initial hire. Still, many organizations fail to establish a sense of inclusion for new people in much the same way they often fail to create a sense of inclusion for people of color, women, people with foreign accents, or anyone with obvious differences from the “traditional group.” In most organizations, even those that have embarked on “diversity initiatives,” newly hired people often do not feel welcomed. Consequently, turnover rates in the first two years of employment are seven times greater than …

Corporate Universities : What Companies Should Know, Megan Riley

Graduate Research Papers

This paper reviews the research conducted about corporate universities. Our society lives in constant change, in regards to roles, skills, careers, and technology. Continual staff development seems to be requiring technology, as corporate universities are becoming more evident throughout the business world. Corporate universities differ from traditional training programs by providing employees with cutting edge information, in order to keep the company competitive. The research cited in this paper addresses the need to constantly update and transform their training programs, so that employees maintain and enhance their role as a productive and lifelong learner.

An Empirical Analysis Of The Relationship Between Training And Organizational Commitment : A Study Of Organizations In Malaysia, Raida Abu Bakar

Student Works (2000-2009)

No abstract provided.

Nonverbal Communication In Business Interviewing And Negotiation, Dave Gustafson

Seton Hall University Dissertations and Theses (ETDs)

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Evaluation Of Past Policy Measures For Solving Unemployment Problems., Nicholas A. Damachi

Bullion

The issue of persistent unemployment and overall manpower planning and utilization poses a great challenge to policy planners, human resources experts, and persons dealing with employment programmed planning and implementation. This paper undertakes a review and evaluation of the past policy measures that have been adopted to solve unemployment problems in the county. There is strong need for institutional collaboration and improved coordination of policy measures for dealing with unemployment. This paper has examined Past policy measures for solving unemployment problems. There is strong need for institutional collaboration and improved coordination of policy measures for dealing with unemployment. While there …

The Role Of Governance In National Development., Nathaniel C. Ozigbo

Bullion

One of the principal issues in the analysis of development is the extent to which the state and corporate organizations influence it. Prevailing ideas about the links among democracy, good governance and economic growth have come almost full circle over the past three decades. Governance is defined as the good government of society. Good government guides the country along a course leading to the desired goals, in this case development. The paper has focused on the various discussions about the conditions for good governance, which raises questions about the structure and functioning of the state, its relationship to society and …

Why Can't We Wait (To Spend) And The Law Of Unintended Consequences: Potential Negative Impact On Minority Employees From Well-Intentioned Organizational Compensation Practices, James R. Jones

Marketing and Management Faculty Proceedings & Presentations

In this time of increasing uncertainty about business viability and stability, many organizations are looking to gain control of their "bottom line" by strengthening the link between organizational outcomes and employee rewards. Long gone are the days of steadily and automatically increasing worker salaries as a hoped-for method of expanding productivity. Indeed, there is a school of thought that suggests that automatic pay increases act as a "demotivator" for many individuals. The more common approach currently is to utilize incentives (i.e., additional compensation/rewards given for performance beyond normal expectations) as a way of enhancing employee work motivation, thereby leading to …

Corporate Training Programmes: Lessons For Colleges And Universities, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

Employee training programmes have long been considered one of the keys to corporate success. The primary focus of this article is on what higher education professionals can learn from their counterparts in business and industry with respect to training in a collegiate environment. The elements of a successful training programme are discussed along with how the process can be adapted by colleges and universities. The distinction between training and education is explained, with a discussion of why 'soft skills' training initiatives are often less effective than skills-based approaches. The critical role of the training coordinator in facilitating a programme is …

Leave Management System (Lms), Yim Khim Chan

Student Works (2000-2009)

This project attempts to further enhance and develop new features and functionalities for the existing Leave Management System (LMS) in the Faculty of Computer Science and Information Technology (FCSIT). The existing LMS is a web-based application designed to automate leave processing system in the faculty. Briefly, this project strives to test the efficiency of the system, to ease the process of leave application, to make the system user-friendlier, and to enhance the integrated system with the Attendance Management System (AMS). Its significance includes higher quality of the system in terms of its efficiency and effectiveness, faster processing time, and having …

Umpjj- Wcs (Wages Claims System) Through Web, Min Tat Ong

Student Works (2000-2009)

The final year thesis paper has divided into 2 major parts which are the WXET 3181 Latihan Ilmiah I and WXET 3182 Latihan Ilmiah II. The division of these 2 thesis paper is based on the 7 major stages in SDLC (System Development Life Cycle) context which WXET 3181 Latiban Ilmiah I covers 3 major stages in SDLC whereas WXET 3182 Latihan Ilmiah II covers the remaining 4 major stages in SDLC. The WXET 3181 Latihan Ilmiah I is a special 4 credit hours thesis paper which does not involve any lecture or tutorial classes but to let the FSKTM …

Technology, Globalization And Liberalization : The Effectiveness Of Pos Malaysia Berhad To Meet Challenges, Nazirruddin Abd. Rahman

Student Works (2000-2009)

Technology, globalization and liberalization are new forces that challenge Pos Malaysia Berhad (PMB) government core control business business activity activity and organizational effectiveness. being a government control business entity, the business entity and the institutional and legal set-up to a certain extends limit PMB effective response to the environmental changes. It made more difficult when the entity has to fulfill two divergence objectives; to support some overarching social ideal and to excel in business performance. The interactions of these factors have developed some observable symptoms to PMB organizational weakness. This phenomenon triggered the need to analyze PMB organizational effectiveness to …

Higher Education In Malaysia : Potential Opportunities For Graduates, Hock Hing Do

Student Works (2000-2009)

Education is the pivotal in the creation of knowied.ge manpower to support the new industries, economic activities, and to develop an information rich society. The government has moved to boost the development of knowledge-economy. In order to ride the crest of the LT. wave, the Ministry of Education has responded by implementing wide-ranging reforms in the education system. The rapid expansion of higher education has been fuelled by strong social demand for higher education. Malaysia higher education has been the main avenue for social mobility and social justice, and social restructuring in line with New Economic Policy. The higher education …

Factors Affecting Work Values Of The Malay Society : A Comparative Study Between Males And Females, Azrina Abdullah Al-Hadi

Student Works (2000-2009)

The results of previous investigation on work values suggest that the contradictory findings in regard to gender differences may be rooted in variations in the underlying structure of the work-values domain. In present study, work values are regarded as (1) evaluative standards relating to work or the work environment by which individuals discern what is right and (2) the importance of preferences at work. The former is operationally defined as ethical work behavior and attitudes toward religious issues at work. The other definition emphasizes the preferences of workers, between intrinsic values and extrinsic values. Here, the main objectives are to …

Professional Coaches Working In Branch Banking: Their Impact On Job Motivation And Sales Performance, Ann K. Gegelys

Seton Hall University Dissertations and Theses (ETDs)

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Application Of The Deming Philosophy To Higher Education, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

A brief overview of the historical significance of the work of W Edwards Deming, one of the originators of Total Quality Management (TOM), is provided. The essence of the Deming philosophy is that quality must be the pre-eminent consideration in any strategy aimed at long-term success. Within this context, the idea of what constitutes true quality in higher education is discussed followed by an explanation of how Deming's famous '14 points' are as applicable to colleges and universities as they are to business and industry. The author then explains how the '14 points' can be used as a framework for …

Reward Contingency, Unemployment, And Functional Turnover, Chuck R. Williams

Scholarship and Professional Work - Business

Based on the valence model of expectancy theory and the Cornell model of job satisfaction, this field study investigated the relationship between reward contingency, unemployment, pay satisfaction, job satisfaction, and functional turnover. The latter of which separates turnover into four categories: poor performing leavers, good performing leavers, poor performing stayers, and good performing stayers. It was conducted with a geographically dispersed sample of sales representatives (i.e., from 25 states and 66 cities), resulting in unemployment rates that ranged from 2 percent to 12 percent. The sales representatives were employed by four companies that paid different combinations of salary and commissions, …

Gender Bias In Management : A Case Study In Employees Provident Fund (Epf), Ushabhanu Suppiah

Student Works (2000-2009)

The development in this day and age is extremely drastic. Tremendous growth is seen in all sectors of industries to match the rapidly changing needs of society. This change is also coupled with rapid technological advancement. In order to meet these developments the labour market should continue to experience growth as well. This is because in most sectors its most valuable asset in an organization is its human resources. And as such special attention needs to be given to this area of management. An in depth look at the breakdown of labour force indicates an almost equal number each gender …

Editorial, N Balasubramanian

IIMB Management Review

Life will never be the same in the new millennium. Even more so in the case of advertising and public relations. All the rules of marketing and distribution of goods and services are being rewritten, what with the advent of sophisticated information and communication technologies on the one hand, and on the other the insatiable demands of customers and the everlasting quest of vendors to achieve cost economies in reaching their goods and services to the users. Round Table this time looks at some of these issues and suggests some leads. Anchored by Tara Sinha and Mithileshwar Jha, and with …

Enabling Excellence, N Raghunath

IIMB Management Review

Mohan Kumar, Managing Director of Motorola India Electronics (MIEL), a subsidiary of the telecom software giant Motorola, speaks on the focus of the new vision of MIEL, his business ideas for bringing profitable growth, the challenges he faces as CEO of a company managing software professionals and the responsibility of striking a balance between individual and organisational goals. Speaking about the six-sigma initiative and the enforcement of quality standards in MIEL, he reviews the progress based on the two steps he initiated - creating awareness and motivation among his people and making them see the necessity for change and self …

Career Planning And Development Strategies: A Perspective From Hindustan Lever, R R Nair

IIMB Management Review

How do companies balance corporate needs and the aspirations and competencies of their employees? How can companies recognise and nurture excellence at the individual and the collective level and leverage performance to meet organisational goals and growth plans? R R Nair reveals how Hindustan Lever inducts, trains, assesses and tracks its managers to convert its people into one of its prime competitive advantages.

Outbound Mileage, Vijay Padaki, M R Venkatesh

IIMB Management Review

The Indian experience with Outbound Programmes has clearly been a mixed one.With the initial euphoria passing over,managements are beginning to wonder if management development is getting to be more and more like branded potato chips - puffed up and pricey but the same old stuff inside. Indeed there is every possibility of the Outbound Programme going the way of all other bandwagons: into the clearance sale shelves of the management supermarket. Padaki and Venkatesh attempt to demystify Outbound Programmes (OP) and provide guidelines to organisations contemplating OP, on how to prepare for a worthwhile OP experience, what to look for …

Gender Differences In Mentoring In Australia: Mentor Functions And Outcomes, Terri A. Scandura Phd, Ethlyn A. Williams

Management Faculty Articles and Papers

The issue of gender differences in mentoring remains controversial since some studies find gender differences and many do not. Perhaps the context of the mentoring relationship provides an explanation of why gender affects mentoring in some studies. Since most studies of mentoring to date have employed U.S, samples, the question of whether gender differences may emerge in studies of menta ring in non-U.S. samples needs investigation. The present study will examine the role of gender, mentoring functions and the interactive effects of gender and mentoring in relation to career expectations, job satisfaction and organizational commitment in a sample of N=156 …

Reinforce For Performance: The Need To Go Beyond Pay And Even Rewards, Fred Luthans, Alexander D. Stajkovic

Department of Management: Faculty Publications

Perhaps the most talked about, if not actually implemented. practical solution for making human resources more productive is pay for performance. Yet many researchers and practitioners doubt the true effectiveness of this approach. To help solve this controversy. we suggest drawing from reinforcement theory and behavioral management. This approach can be used to explain the simple statements: You get what you reinforce. but you do not necessarily get what you pay for. We first critically review the traditional pay for performance practices and address the question of whether rewards. not reinforcers. do more harm than good. Next, we discuss the …

The Effects Of Corporate Diversification And Control On Division Risk-Taking Strategy And Performance, Hae Ryong Kim

Theses and Dissertations in Business Administration

This research explored two major functions of corporate strategic management, corporate diversification (core-business relatedness) and corporate control, and their implications for divisional strategic management. Four research questions were raised to address these issues: (1) does core-business relatedness matter to division performance? (2) how does core-business relatedness influence corporate control? (3) how does core-business relatedness influence division risk-taking strategies and performance? and (4) how does corporate control influence division risk-taking strategies and performance?

Adopting the resource-based view and organizational learning theory, this study proposed that core-business related divisions would outperform unrelated divisions and that core-business related divisions would have higher commitment …

Measuring And Evaluating Sales Force Training Effectiveness: A Proposed And An Empirically Tested Model, Ashraf Magdy Attia

Theses and Dissertations in Business Administration

Recent reports show that 95% of organizations conduct some form of sales training and organizations spend more than $30 billion dollars annually on sales training programs. According to {\it Sales \& Marketing Management\/} (1993), the average estimated field training costs for a sales trainee is \$37,000. Due to the accelerating investments in sales training, Honeycutt, Ford, and Rao (1995) found that 57% of sales training executives said that the major area in greatest need of additional research is determining sales training effectiveness.

The research contained herein addresses a gap in the marketing literature by: (1) proposing and testing a model …