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Hospitality Administration and Management Commons

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Full-Text Articles in Hospitality Administration and Management

Labor Turnover : Its Causes, Consequences, And Control Strategy In Five Selected Restaurants In The Miami Area, Anthony Odey Agbeh Dec 1983

Labor Turnover : Its Causes, Consequences, And Control Strategy In Five Selected Restaurants In The Miami Area, Anthony Odey Agbeh

FIU Electronic Theses and Dissertations

The purpose of this study is to identify and analyze the basic causes of food service employee turnover in five selected restaurants in the Miami area. The withdrawal behavior in this study is treated in terms of controllable turnover, for the purpose of management, learning more about what action to take to solve this problem which has eaten into the fabric of the hospitality industry.

The aim is to find out from the food service employees and management view of work for the purpose of identifying the variables which cause an employee to voluntarily leave a job.

The objective is …


A Study To Determine The Basic Requirements Of International Hotel Chains When Investing In Latin America, And Also To Analyze If Colombia Meets These Basic Requirements, Carlos Alberto De Freitas Aug 1983

A Study To Determine The Basic Requirements Of International Hotel Chains When Investing In Latin America, And Also To Analyze If Colombia Meets These Basic Requirements, Carlos Alberto De Freitas

FIU Electronic Theses and Dissertations

No abstract provided.


A Study To Determine If Foodservice Managers Are Utilizing Time Management Techniques And To Develop Guidelines To Help The Foodservice Manager In Being More Time Effective, Claude A. De Lucia Jul 1983

A Study To Determine If Foodservice Managers Are Utilizing Time Management Techniques And To Develop Guidelines To Help The Foodservice Manager In Being More Time Effective, Claude A. De Lucia

FIU Electronic Theses and Dissertations

  1. Area of Investigation
    1. Foodservice industry professionals in the Greater Miami area, with an industry survey analyzing the daily workday of the manager.
  2. Materials and Methods Used
    1. Published works that are accepted by the Library of Congress, articles that appear in industry trade journals and authors own experience were used for research and evaluation.
    2. A survey conducted with hospitality industry general managers of foodservice operations and food and beverage directors of hotel, food service operations will be interviewed on time management usage during an average workday.
    3. The results were consolidated and evaluated with guidelines to help improve a manager's time efficiency …


Is There Discrimination Against Female Reservation Managers Of Hotels And Motels Along The Ocean Side Of Collins Avenue?, Miriam D. Goldberg Apr 1983

Is There Discrimination Against Female Reservation Managers Of Hotels And Motels Along The Ocean Side Of Collins Avenue?, Miriam D. Goldberg

FIU Electronic Theses and Dissertations

Since the beginning of time, men and women have been separated by the "division of labor." Men were hunters and defenders and the women nurturers, bearing the responsibility of the raising of the children and homemaking.

By the time of the Greeks, women were afforded great respect and treated with great dignity. They were looked upon as the pillars of morality and tradition.

In 1765, women had been legally declared non-persons in William Blackstone’s Commentaries on English Law. Further reinforcement of this belief was put forth by Max Weber and Sigmund Freud who both felt women had no place in …


A Study To Identify The Need For Videotaped Training Material For Civilian Clubs, Terry Clark Apr 1983

A Study To Identify The Need For Videotaped Training Material For Civilian Clubs, Terry Clark

FIU Electronic Theses and Dissertations

The purpose of this study is to determine if there is a need and a market for the production of video-taped employee training films specifically geared to subjects unique to club management. Data was collected by telephonic inquiries to the major commercial film houses affiliated with the production of hospitality training films, by inquiry with all nationally organized club management associations, and routine queries with professionals in the field on the subject matter. The hypothesis is upheld by the research and the study goes further to suggest an answer to this need by production of training films.