Entrepreneurial and Small Business Operations Commons^™

Engaging And Expanding Communities: Widening The Circle Of Stakeholders, Lisa Deangelis, Maureen A. Scully, Andrea Wight

Emerging Leaders Program Team Projects

The 32 fellows in the 2013 Emerging Leaders Program (ELP) worked with community partners to investigate the theme, “Engaging and Expanding Communities".

They worked with six community partners, and identified ways to help them expand beyond their core stakeholders to a wider circle of stakeholders and broader potential impact. The fellows gave their time and professional skills to understand how to reach new business partners, new participants, new advisors, and new donors. They conducted surveys, interviews, and focus groups; explored social media options; examined best practices; and considered ways to tell powerful stories about the vitally important work of the …

Inclusive Business: Using For-Profit Business Models To Address Global Poverty, Samuel James Conner

Senior Honors Theses

Due to the rise of globalization, modernization, and the Internet revolution, awareness of global poverty has expanded, making its eradication a chief goal of the global development community for the twenty-first century. Though corporations are often expected to participate in social and community development initiatives without regard for profits, this paper presents inclusive business as a way for businesses to profitably engage impoverished segments of society. Inclusive businesses seek to expand their consumer bases or strengthen their supply chains by moving into new markets among the poor that have limited access to global markets and remain largely untapped. The research …

Massachusetts Small Business Development Center Network: Boston Regional Office And Minority Business Center, Massachusetts Small Business Development Center, University Of Massachusetts Boston

Office of Community Partnerships Posters

Hosted by the College of Management, we are part of a statewide business assistance program providing FREE one-on-one counsel to entrepreneurs, seeking help with business growth, financing, loan assistance, strategic marketing and operational analysis. Our services are available to the public and members of the University of Massachusetts Boston community, including students, faculty, and staff. We also offer workshops and training programs on a variety of topics targeted to the needs of small business.

Our network structure enables us to offer three integrated product lines: Business Advisory Services, Government Contracting, and International Trade Assistance. Services are delivered through a statewide …

Food From Foreigners: Examining Expatriate Entrepreneurship In The Food Sector Of Nepal, Melanie R. Couchman

Independent Study Project (ISP) Collection

Recognizing the large impact that entrepreneurship can have on the development of a country, this research attempts to study the process foreigners face in starting up a business, the motives for entering the Nepalese market place, and ultimately how these foreign business owners are finding success in Nepal. Focusing primarily on the food sector, this research hopes to answer the question of whether foreign entrepreneurs can successfully integrate into the Nepalese market, how foreign business might differ from native business, and how foreign presence is affecting Nepal’s development. This study takes place in Kathmandu, Pokhara, and Patan, and will use …

Funding Public Services: Opinions Of Nonmetropolitan Nebraskans, 2013 Nebraska Rural Poll Results, Rebecca J. Vogt, Cheryl A. Burkhart-Kriesel, Randolph L. Cantrell, Bradley Lubben, Eric Thompson

Nebraska Rural Poll

Most rural Nebraskans seem content with current levels of spending on many public services and activities. Over one-half propose no changes in the level of spending for most of the public services listed. Only one item, unemployment compensation, had a majority say they would like to see less spending for it. And, many rural Nebraskans would propose an increase in spending for education as well as roads and bridges.

Not surprising, many groups favor an increase in spending on items important to them. Younger persons are more likely than older persons to favor an increase in spending for education. Persons …

Community And Individual Well-Being In Nonmetropolitan Nebraska: 2013 Nebraska Rural Poll Results, Rebecca J. Vogt, Cheryl A. Burkhart-Kriesel, Randolph L. Cantrell, Bradley Lubben

Nebraska Rural Poll

By many different measures, rural Nebraskans are positive about their community. Many rural Nebraskans rate their community as friendly, trusting and supportive. Most rural Nebraskans also say it would be difficult to leave their community. In addition, most rural Nebraskans disagree that their community is powerless to control its future.

Differences of opinion exist by the size of their community. Residents of smaller communities are more likely than residents of larger communities to rate their community favorably on its social dimensions. However, residents of larger communities are more likely than residents of smaller communities to say their community has changed …

Water And Climate: Perceptions Of Nonmetropolitan Nebraskans: 2013 Nebraska Rural Poll Results, Rebecca J. Vogt, Cheryl A. Burkhart-Kriesel, Randolph L. Cantrell, Bradley Lubben

Nebraska Rural Poll

Many rural Nebraskans have experienced loss of wildlife and wildlife habitat, voluntary decrease in water usage, decreased farm production and wildfires to some extent as a result of last year’s drought. The majority of persons with occupations in agriculture have experienced decreased farm production and loss of business income as a result of last year’s drought.

Most rural Nebraskans rate indoor use in existing homes and agricultural uses (irrigation and livestock) as high priority uses of water. Uses of water that were not ranked very high include swimming pools for individual homes, watering golf courses and transferring water to other …

Exploring The Motivations For Cooperation Among Rural Tourism Entrepreneurs, Ziene Mottiar

Conference papers

No abstract provided.

Health Care Reform: Perceptions Of Nonmetropolitan Nebraskans, 2013 Nebraska Rural Poll Results, Rebecca J. Vogt, Cheryl A. Burkhart-Kriesel, Randolph L. Cantrell, Bradley Lubben

Nebraska Rural Poll

Most rural Nebraskans currently have health insurance. Only nine percent of rural Nebraskans do not have health insurance while the majority of residents have health insurance through job benefits. These responses are nearly identical to 2004 when this question was last asked.

Persons living in the North Central region, persons with lower household incomes, persons who have never married, persons with lower education levels and persons with food service or personal care occupations are the groups most likely to be uninsured.

Most rural Nebraskans expect to have health insurance next year. Only two percent of residents do not plan on …

Women Empowerment And Community Development Through Ecotourism, Katherine S. Barry

Capstone Collection

Eco-tourism is generically and broadly considered to be a trendy topic for the privileged traveler to obtain an “authentic cultural experience”. This paper aims to disprove common misperceptions and present failures the system has created. Eco-tourism is an over-exploited and under-utilized tool in the field of sustainable development. Many resorts and “cultural” tours dominant, while local people suffer economically, social and environmentally. However, in the far-reaches of the Kakamega rainforest, there is group that is filling the environmental, social and economic gap in the field of sustainable tourism. They are the Isecheno Women’s Conservation Group, empowering and educating women to …

From Recyclers To Risk-Takers: The Social, Economic And Political Challenges Of Selling Second-Hand Clothes In Kenya, Hailey Chalhoub

Independent Study Project (ISP) Collection

Informal sectors across the world are gaining popularity for their prominent roles in development. They provide employment for those who have been excluded from mainstream economies and they make everyday goods and services accessible and affordable for all people. In Kenya the second-hand clothing trade has become an increasingly important industry within the informal sector as it provides affordable clothes to Kenyans of all socio-economic classes. Kenya has become East Africa’s hub for importing second-hand clothes, commonly referred to as mitumba and this trade depends on second-hand clothes that are donated in Western countries and collected and packaged by textile …

“The Customer Is Always Right” Customer Service And Managerial Structures In Relation To Company Size On Main Road Rondebosch, Cape Town, Carlos Gausman

Independent Study Project (ISP) Collection

Customer service culture in Rondebosch, Cape Town will be studied in this paper. The relationship between customer service and management structures through operational models is explored. Customer Intimacy is the operational model used by the three cases studied – Pick n Pay, Lyra’s Café, and Zone Fitness. Business size and entrepreneurial influence play a role in the vested interest mangers and employees have concerning their work ethic (productivity, motivation, and efficiency) and company profit/personal income. Information was gathered through participant observation and interviews of branch managers, employees, and customers. Customer loyalty plays a larger role in maximizing profit than becoming …

Social Entrepreneurship In Egypt: Turning Revolutionary Ambition Into Tangible Results, Chris C. Blackwood

Capstone Collection

Social Entrepreneurship in Egypt: Turning Revolutionary Ambition into Tangible Results is a research paper that seeks to provide a model for sustainable social entrepreneurship (SE) development in Egypt and the surrounding Middle East and North Africa (MENA) region. The research consists of two primary areas: 1) the field of SE as a whole, along with traits shared by successful social enterprises, and 2) the modern Egyptian context, and the integration of best SE practices in the country and surrounding region during the modern revolutionary era. This is a paper that focuses on social change, and thus several social change theories …

Fear Of Asking: Factors That Inhibit Latinos In Seeking And Obtaining Credit For Small Business, Brenda Hernandez

College of Management Honors Theses

Latino owned businesses and any minority business in general are important for the economy of the United States. They generate money that helps the economy grow and work. In the fiscal year of 2010, the Minority Business Development Agency of the United States Department of Commerce created 6,397 new jobs and helped minority owned businesses obtained almost 4 billion in contracts and capital. The numbers are record highs for the MBDA and it shows that minority businesses are growing now more than they were ever before. While the number is growing, the number of minority owned businesses is still small …

Massachusetts Small Business Development Center Network: Boston Regional Office And Minority Business Center, Mark Allio, Massachusetts Small Business Development Center Network, University Of Massachusetts Boston

Office of Community Partnerships Posters

Hosted by the College of Management, we are part of a statewide business assistance program providing free one-on-one counsel to entrepreneurs and seeking help with business growth and strategy, financing and loan assistance, and strategic, marketing and operational analysis. Our services are available to the public and members of the UMB community, including student, faculty, and staff. We also offer workshops and training programs on a variety of topics targeted to the needs of small business.

Beads, Sculptures, And Baskets: South African Traditional Craft As A Means Of Economic Empowerment, Sasha Kaori Hippard

Independent Study Project (ISP) Collection

The significance of the South African traditional craft industry is often associated with the preservation of historical culture. However, besides being a crucial element in the protection and promotion of cultural heritage, craftwork also can be a significant source of income generation for disadvantaged communities across South Africa. The African Art Centre, a non-profit organization located in Durban, reaches out to various communities of disadvantage in and around the KwaZulu Natal province, holding training and design workshops, providing access to craft skills and materials, and providing a market for the sale of craft as a source of sustainable economic empowerment. …

Self Vs. Organizational Employment: The Neglected Case Of Positive Spillover, David J. Prottas

New England Journal of Entrepreneurship

Self-employment is presented as enabling people to better balance their work and family roles but research on its effectiveness is equivocal. We collected survey data from 280 self- and organizationally-employed certified public accountants and conducted a multivariate analysis comparing positive spillover and conflict between the two groups.The self-employed reported less work-to-family conflict with no differences with respect to family-to-work conflict or positive spillovers. However, there were different patterns between male and female subsamples: self-employed males experienced less conflict and more positive spillover than male employees, whereas self-employed females had less of one form of conflict but more of the other.

Natural Resources In Nonmetropolitan Nebraska: Use And Priorities: 2012 Nebraska Rural Poll Results, Rebecca J. Vogt, Cheryl A. Burkhart-Kriesel, Randolph L. Cantrell, Bradley Lubben

Nebraska Rural Poll

Many rural Nebraskans say they already recycle a lot and face no barriers. However, many rural Nebraskans cite lack of programs and difficulty getting materials to drop-off sites as barriers to recycling. Persons living in or near smaller communities are more likely than persons living in or near larger communities to say their community doesn’t offer recycling. However, most rural Nebraskans say their community offers either curbside pickup or drop-off recycling for all of the materials listed with the exception of glass bottles.

Most rural Nebraskans are in favor of building the Keystone XL pipeline, but think it should be …

Quality Of Life In Nonmetropolitan Nebraska: Perceptions Of Well-Being And Church Life: 2012 Nebraska Rural Poll Results, Rebecca J. Vogt, Cheryl A. Burkhart-Kriesel, Randolph L. Cantrell, Bradley Lubben, Philip Schwadel

Nebraska Rural Poll

Most rural Nebraskans are positive about their current situation. And, they continue to be generally positive about their future situation. Over one-half (51%) of rural Nebraskans think they are better off than they were five years ago and just under one-half (45%) think they will be better off ten years from now. Certain groups remain pessimistic about their situation. Persons with lower household incomes, older persons, and persons with lower educational levels are the groups most likely to be pessimistic about the present and the future.

When asked if they believe people are powerless to control their own lives, most …

Strategic Discourse Across Organizational Meetings:Towards A Systems Perspective., Brendan K. O'Rourke, Martin Duffy

Conference Papers

Strategic Discourse across Organizational meetings: Towards a Systems Perspective Abstract This paper presents a tentative theoretical conception of how organizational meetings may be viewed as a system rather than as individual events. Perspectives from process metaphysics(Langley and Tsoukas, 2010), meso-discourse analysis (Alvesson and Karreman, 2000, 2011) and systems thinking (von Bertalanffy, 1969) are adopted, to explore and expand the theoretical resources available to conceptualise a ‘system of meetings’. The primary data draws from 130+ hours of recorded meeting proceedings, spanning 58 meeting events, from multiple sub-groups within a medium sized company.

Through The Eyes Of The Family: A Collective Case Study Of Family Business Consulting, Cynthia L. Waisner

Antioch University Dissertations & Theses

Interest in family businesses has increased over the last 50 years. Little empirical research, however, has been devoted specifically to the study of family business consulting. Various practitioners have offered their insights regarding approaches and tools, and a few empirical studies have offered the practitioners’ viewpoints regarding the practice area. The purpose of this study was to add to this small body of research by providing a view of family business consulting through the lens of the family business member. The chosen method of inquiry was collective case study, to allow for both contextual understanding and cross-case comparison. A total …

Tattered: Why The Tibetan Carpet Industry Of Nepal Is Declining, And How To Mend It, Dustin Becker

Independent Study Project (ISP) Collection

The Tibetan carpet industry of Nepal, once one of the country's leading exports, is quickly becoming unprofitable and uncompetitive compared to regional competitors. This is a trend that started over a decade ago, but requires renewed focus due to current alarming trends. My objective was to uncover why carpet manufacturers in Nepal are suffering from a decline in sales, and what separates the manufacturers who are still in business from those who are not. I stayed in the community of Boudha, where most of the carpet business owners live or work, and conducted interviews and electronic written correspondences with several …

Yak, A Green Icon And A Good Investment, Caroline Kang

Independent Study Project (ISP) Collection

“Yak, A Green Icon and Good Investment” was conceived after I briefly interned for the Mongol Yak Society during the NGO Drop Off. I became interested and even, invested in their mission. For three weeks of the ISP period, I worked closely with the Mongolian Yak Society based in Ulaanbaatar and researched how increasing the productive value of yaks through improved communications, equipment, knowledge, and support will address several key environmental and economic issues. I further focused on the Mongolian Yak Society and its role as a detached entity that intervenes on various levels of the yak wool value chain: …

Community Empowerment Through Youth Employment: A Comparative Study Of Social Programs For Youth Job Creation, Stacey Nelson

Independent Study Project (ISP) Collection

Entrepreneurial training may be a better means to livelihoods for youth in Uganda today than vocational or traditional education models. Even those with university degrees have difficulties being selected from saturated applicant pools for professional careers; vocational training programs give their otherwise-uneducated or unskilled students the means to an occupation though positions are limited. In traditional education systems or vocational programs, supplementary education encouraging entrepreneurship can help create careers where opportunities are scarce. By mobilizing youth, communities prosper. These activities can even create direct community benefit themselves.

This research observes the processes of both a vocational training model and a …

White Water Rafting And Its Role In Entrepreneurship At Bujagali Falls, Alex Nelson

Independent Study Project (ISP) Collection

The intention of this report was to explore the white water rafting industry on the Upper White Nile. Although the White Nile is widely considered one of the greatest stretches of white water in the world, there is little actually known about the industry itself. As a result the following research investigates the entrepreneurial nature of the rafting industry and its related adventure tourism activities. Additionally the research investigates the role of the soon to be finished Bujagali Hydroelectric Project and future dams to examine the impacts they are making on the local businesses and the community as a whole. …

Animal Welfare: Perceptions Of Nonmetropolitan Nebraskans: 2011 Nebraska Rural Poll Results, Rebecca J. Vogt, Randolph L. Cantrell, Bradley Lubben, Connie Reimers-Hild

Nebraska Rural Poll

Almost all rural Nebraskans recognize the importance of livestock and poultry production to the state’s economy and most rural Nebraskans are familiar with livestock care practices. In fact, many rural Nebraskans have experience raising beef cattle, poultry and swine. They have less experience with dairy production.

Most rural Nebraskans believe animal welfare means providing adequate exercise, space and social activities for the animals in addition to food, water and shelter. However, the vast majority of rural Nebraskans agree that animal welfare means at least providing adequate food, water and shelter to livestock animals.

Most rural Nebraskans trust livestock farmers and …

Quality Of Life In Nonmetropolitan Nebraska: 2011 Nebraska Rural Poll Results, Rebecca J. Vogt, Randolph L. Cantrell, Bradley D. Lubben, Connie Reimers-Hild

Nebraska Rural Poll

Most rural Nebraskans are positive about their current situation. And, they continue to be generally positive about their future situation. Over one-half (52%) of rural Nebraskans think they are better off than they were five years ago and just under one-half (45%) think they will be better off ten years from now.

Certain groups remain pessimistic about their situation. Persons with lower household incomes, older persons, persons with lower educational levels and persons who are divorced or separated are the groups most likely to be pessimistic about the present and the future.

When asked if they believe people are powerless …

Community Life In Nonmetropolitan Nebraska: Current Perceptions And Future Strategies: 2011 Nebraska Rural Poll Results, Rebecca J. Vogt, Randolph L. Cantrell, Bradley D. Lubben, Connie Reimers-Hild

Nebraska Rural Poll

By many different measures, rural Nebraskans are positive about their community. Many rural Nebraskans rate their community as friendly, trusting and supportive. Most rural Nebraskans also say it would be difficult to leave their community. In addition, most rural Nebraskans disagree that their community is powerless to control its future.

Differences of opinion exist by the size of their community. Residents of smaller communities are more likely than residents of larger communities to rate their community favorably on its social dimensions and to have positive sentiments about their community. However, residents of larger communities are more likely than residents of …

The Digital Age: Nonmetropolitan Nebraskans’ Use Of Technology: 2011 Nebraska Rural Poll Results, Rebecca J. Vogt, Randolph L. Cantrell, Bradley D. Lubben, Connie Reimers-Hild

Nebraska Rural Poll

Most rural Nebraskans use the Internet or email from home. The groups most likely to use the Internet or email from home include: persons living in or near larger communities, residents of the Panhandle region, persons with higher household incomes, younger persons, females, married persons, persons with higher education levels and persons with management, professional or education occupations. The Internet applications used by the majority of rural Nebraskans include: research, looking for health information, purchasing a product, watching a video and social networking.

Most rural Nebraskans have positive opinions about shopping online: that the Internet is the best place to …

Urban League Of Central Carolinas – Civil Rights Organizations In A New Era: An Action Research Study Of One Organization’S Pursuit Of New Strategies, Harry L. Alston

Antioch University Dissertations & Theses

What leadership approaches and operational strategies should traditional civil rights organizations, like the Urban League, undertake to in this post-civil rights era? Specifically at the local level, what expectations must the Urban League of Central Carolinas satisfy to reassert its leadership in Charlotte? In recent years, an increasing array of social enterprises across different sectors has emerged to address failures in civil society. Civil rights organizations have long served a niche in the battle for an equitable society. However, the role of civil rights organizations in community revitalization has been diffuse and subject to fundraising constraints. I undertook this action …