Business Administration, Management, and Operations Commons^™

At Your Service - Summer 2003, Nova Southeastern University

Business Services: At Your Service

No abstract provided.

The Role Of Residual Income Management Systems (Eva) In Shaping The Outcome Of Businesses In Cyclic Markets €“ Part 2 Quantitative Research, Gregory F. Milzcik

Student Scholarship

A variety of research (Wallace, 1997; Biddle, 1998; Glassman, 1999) shows the commonly held belief that management incentive systems influence the business decisions of company managers. However, given the wide-ranging business models in use today, as well as the changing economic conditions over time, it is entirely possible and likely that there will be differences in the effectiveness of incentive systems on company performance. More specifically, what is the role of incentive systems based on residual income (RI) in shaping business performance in companies operating in cyclic markets? Using quantitative research techniques, this study compares traditional and RI based incentive …

At Your Service - Spring 2003, Nova Southeastern University

Business Services: At Your Service

No abstract provided.

Balanced Scorecard: An Instrument Of Change For Facilities Services, Beverly Sue Delker Gentry

Theses Digitization Project

The purpose of this project is to develop Balanced Scorecard recommendations based on analysis that was conducted for Facilities Services at California State University, San Bernardino.

Recognizing Macroeconomic Fluctuations In Value Based Management, Lars Oxelheim, Clas Wihlborg

Business Faculty Articles and Research

Value Based Management (VBM) has become a common tool for evaluating corporate strategies and projects from the perspective of shareholder value maximization, and can be an important input for corporate compensation systems. But traditional VBM frameworks make no systematic effort to distinguish between changes in performance attributable to macroeconomic fluctuations beyond management's control and changes in performance that reflect the intrinsic competitive position of the firm.

The authors have developed an approach for “filtering out” the impact of macroeconomic fluctuations on cash flows for purposes of performance evaluation. Such fluctuations are captured by changes in exchange rates, interest rates, and …

How To Handle The Threat Of Catastrophe, Carol M. Sanchez, Stephen R. Goldberg

Peer Reviewed Articles

One of the principal jobs of chief executives is to minimize risk and vulnerability to catastrophic events. Analyzing risk has become more complex since September 11, 2001. In addition to terrorism, other catastrophes can change the course of life as we know it including cyber crime, biological attacks, and the spread of diseases such as SARS. Companies must realign corporate priorities and put the security issue at the forefront, as many companies have done since the 9/11 attacks. Risk management has dealt traditionally with two types of events: known risk and unknown risk. Known risks are events you know exist, …

At Your Service - Fall 2002, Nova Southeastern University

Business Services: At Your Service

No abstract provided.

At Your Service - Summer 2002, Nova Southeastern University

Business Services: At Your Service

No abstract provided.

Establishing And Maintaining A Buyer/Supplier Relationship Within The Product Development Industry For Model-Making And Prototyping, Kelly Vukad

Honors Capstones

Capstone submitted as a graduation requirement for the BSU Honors Program.

Successful Management By Neville Bain, New Delhi: Macmillan Press, 1995., Maj Gen V Uberoy

IIMB Management Review

No abstract provided.

Turnaround Excellence : Insights From 120 Cases By Pradip N Khandwalla, Response (Sage), 2001., Srinivas Gunta

IIMB Management Review

No abstract provided.

Competencies: A New Sector, Tony Kiely, Monica Brophy

Articles

Outlines the processes involved in the development of a competency based framework for use by middle managers of three-star Irish hotels within rooms division and the food and beverage department. Secondary research provides an overview of existing generic competency models. Competency models and frameworks have been applied and customised across a broad range of industry sectors. Seeks to address the need for an innovative and fresh approach to HRM within the Irish hotel sector. The primary research is conducted among three-star hotels nation wide, giving equal representation to all regions of Ireland. Job analysis techniques are used as the basis …

At Your Service - Winter 2002, Nova Southeastern University

Business Services: At Your Service

No abstract provided.

Shaping India's Destiny : The Role Of Young Managers And Leaders, N R Narayana Murthy

IIMB Management Review

Globalisation has brought increasing pressure on governments worldwide to improve their quality of services. In India too there is an urgent need to improve the quality of governance. In this context, it is important for public sector organisations and the government to offer MBAs and other young professionals an exciting career. These people can play an important role as managers and leaders in shaping the destiny of India in the years to come.

To What Extent Can Knowledge Management Systems Build And Reinforce Consensus Around Initiatives For Change?: A Self-Reflective Analysis Of Professional Practice, Guy A. Duczynski

Theses: Doctorates and Masters

This thesis reports on my attempts to 're-align' the purpose, behaviour and underlying culture of a large military organisation through heuristic, self reflective enquiry - to 'find its future' - with and through its people. I use the word re-align with great care as I recognised that change would have been too ambitious and would (probably have) result(ed) in failure. Whilst I cannot claim total success, I have made new and valuable discoveries in knowledge elicitation and methods of integrating the views of a large number of people to 'build and reinforce consensus around initiatives for change'. In the process …

An International Cross-Cultural Study Of The Role Of Chief Informational Officers In Healthcare, Wallace Saunders

Faculty Dissertations

The introduction and utilization of Information Systems (IS) in the hospital environment has had a significant and lasting impact on the practice of medicine. The development of this dissertation will attempt to explore a widely overlooked area: The comparison of Chief Information Officers (CIOs) in the United States and the United Kingdom.

Aspects of CIO experiences relating to assumed roles, CIO challenges, skills, frustrations, success, failure, leadership, management, involvement and perceptions about the role of Information Technology (IT) in healthcare are discussed with a comparative global model. This study investigates the managerial roles of the Chief Information Officer based on …

Sole Survivors: How Exceptional Companies Survive And Thrive At The Edge, Anto Kerins

Books / Book chapters

Some companies seem born to fail, while others manage to survive and thrive despite great adversity. What are the secrets of the survivors?. Sole Survivors puts nine such companies under the microscope to discover what sets them apart from their less-successful competitors, what make them "exceptional". But these nine are neither blue-chip multinationals nor high-tech operators. They are small to medium-sized European companies in a traditional section that has been decimated in recent times-footwear manufacturing. This book tells the stories of these companies in detail from their historical development through to their current business strategies, from their organisational structures to …

The Impact Of Cocurricular Experience On Leadership Development, Deborah H. White

Electronic Theses and Dissertations

This study investigated the impact of cocurricular activities on leadership development. College graduates recognized as community leaders were selected from three communities in Georgia, Kentucky, and Tennessee. Through survey and interview techniques, the leaders were asked to reflect on high school and college experiences that led to their development as leaders. The study included a focus on differences in experiences of male and female leaders. Developmental influences such as family, mentors, global experience, and the cocurricular activities engaged in during high school and college were explored. Title IX had no impact on increased opportunities for women in this group of …

An Analysis Of Workplace Violence Incidents In Virginia Community Colleges And The Major Employers, Betsy E. Summerfield

Electronic Theses and Dissertations

The media during the past ten years has given considerable attention to the workplace violence in factories, service organizations, and the public school systems throughout the United States. This study compared patterns of workplace violence in the 23 member institutions of the Virginia Community College System (VCCS) with the patterns of workplace violence in selected for-profit service and manufacturing employers in Virginia, to determine if workplace violence incidents occurring in the VCCS's member institutions reflect the workplace violence incidents experienced by business and industry within each member institution's service region. Chi-square analysis showed a significant difference in non-violent conflict training …

Hardiness And Job Fitness For The Intensive Family Preservation Specialist: A Correlational Study, Sandi Fisher

Electronic Theses and Dissertations

It is costly to train the counselors who serve in intensive Family Preservation Services (IFPS). The hiring agency must pay for traveling expenses in addition to any fee paid for training. When an IFPS worker chooses to terminate employment before the end of two years of employment, this puts a strain on an already tight budget. This problem could be alleviated by finding an efficient pre-hire screening instrument. The three personality traits described in Hardiness Theory literature: commitment, challenge, and control, are traits often used to describe the ideal IFPS worker. This study assessed IFPS workers to determine if the …

An Empirical Model For Predicting The Feasibility Of Corporate Turnaround, Syed Kamalludin Bin Syed Alaudin Al Qadiri

Theses: Doctorates and Masters

The primary objective of this research was to identify the determinants of corporate turnaround feasibility and their effect (in terms of their state of existence and their existence) on the probability of corporate turnaround feasibility in Successful and Non Successful Turnaround Companies. The other objective was the development of an empirical model of the determinants of corporate turnaround feasibility capable of predicting the feasibility of corporate turnarounds. One hundred 'troubled companies ' were identified out of two hundred and eleven publicly listed companies of the Kuala Lumpur Stock Exchange through observations of their share price performance, earnings before interest and …

The Effects Of Individual, Contextual, And Moral Intensity Factors On Environmental Ethical Decision Making, Brenda L. Flannery

Management and Entrepreneurship Department Publications

Most extant studies of organizational ethical decision making have been remiss in doing one or more of the following: (a) building theoretical foundations; (b) encompassing the individual, contextual, and issue-specific determinants impacting ethical judgments; (c) offering testable hypotheses; and/or (d) establishing methodological rigor. This study confronted those challenges aiming to understand the decision intentions of top managers in the metal finishing industry concerning the treatment of hazardous wastewater. This study employed an extended version of Ajzen's (1988) theory of planned behavior. The theory accommodatingly modeled the individual (i.e., attitudes, self-efficacy, personal moral obligation), contextual (subjective norms, organizational climate, and financial …

Assessment Of Discrepancies Between Residential Employees' Work Values And Program Directors Perceptions Of Residential Employees' Work Values, Trinetia L. Respress

Electronic Theses and Dissertations

This study assessed discrepancies between residential employees' work values and program directors' perceptions of the residential employees' work values. Additionally, work values of residential employees were analyzed to identify variations when considering gender, age, educational level, length of service, job classification, and current position. The study was undertaken to assist in developing a clearer understanding of the work values of residential employees for the purpose of enhancing administrator-associate relationships and to determine factors in the work setting that might contribute to longevity and more productive, satisfied, motivated employees. Data for the study were gathered from 172 program directors and residential …

Breaking The Glass Border: Barriers To Global Careers For Women Managers, Catherine R. Smith, Leonie V. Still

Research outputs pre 2011

The identification and placement of managers who can meet the business challenges at both local and international level is critical to the success of a company's overseas operations. North American and British research shows that, while organisations may be prepared to promote women into their domestic managerial hierarchy, few women currently have access to international careers through expatriate management appointments. This report describes an investigation of the selection, placement and management development by Australian organisations of women for international managerial assignments. Interest in this topic arose from the outcomes of the Industry Task Force on Leadership and Management Skills (1995), …

A Model Program To Develop Management Strategies And Training Skills For Fast Food Industry Employees In Taiwan, David Ruey-Lin Lai

All Graduate Projects

A model program in developing corporate personnel was designed for domestic fast food industry in Taiwan. The program emphasizes on successful business leaders' skills in the basic management function of decision making, planning, organizing, communicating, directing and controlling. Meanwhile, the successful fast food employee development have focused on training activity of customer service, personal appearance, company rules and regulations. The program concentrates on two specific areas: a management model and an employee training model. More specifically the management approach and training skills are addressed through a variety of methods and activities.

Managing Change Without Changing Managers: An Investigation Of Influences On Decision Making Performance Of Public Sector Managers Within Novel And Complex Environments, David Clark-Murphy

Theses: Doctorates and Masters

This study examines relationships between the cognitive and decision making styles of individual managers, and their decision making performance , within public sector environments during structural and cultural reform. The main purpose is to develop a more effective means of matching managers to their novel and complex working environments, to minimise staff turnover and improve productivity.

Implementing Total Quality Management In Business And Academe: A Case Study, Nancy O. Bartell

Electronic Theses and Dissertations

Total quality management (TQM) is a philosophy and process that has been successfully implemented in many business firms. Other organizations, including institutions of higher education, have become increasingly interested in adopting it. It is likely that facilitators need to be cognizant of organizational differences and adjust facilitation methods and strategies accordingly. This dissertation is an exploratory study designed to examine the role of the TQM facilitator in diverse settings. Specifically, the study is an in-depth two-case research study of TQM implementation in an international manufacturing firm and a regional institution of higher education. The primary foci of this dissertation are …

The Relationships Among Leadership Behaviors Of Leaders In Training Organizations, Training Methods, And Organization Profitability, Joseph D. Keith

Electronic Theses and Dissertations

Business organizations are decreasing funding for training. The problem investigated in this study was to determine if there was a relationship among the leadership behavior of training leaders, the use of newer methods of training, and organizational profitability. A sample of 57 organizations from the Fortune 500 was surveyed to determine leadership behavior and the use of newer methods of training. The Leadership Practices Inventory was used to measure leadership and the Affective Communication Test was used to measure charisma. Profitability data were obtained from the literature. Return on assets, return on equity, the Moody's Corporate Bond Rating, and the …

[Introduction To] Transnational Marriages In The Steel Industry: Experience And Lessons For Global Business, Kim Sae-Young, Garth L. Mangum, Stephen Tallman

Bookshelf

Drawing upon case studies of firms in the steel industry, the authors show that companies competing internationally can pool their strengths to offset their individual weaknesses, enabling them to build economically successful entities more easily than if each company tried to go it alone in competition with rivals. In doing so they show how the world steel industry emerged into a group of international joint ventures and how in each of these transnational marriages the whole became greater than the sum of its parts. Among the authors' main points are: cultural conflicts are minimized by economic success but magnified by …

Job Competencies, Career Paths, And Educational Backgrounds Of "Fortune" 500 Training Directors, Rachael A. Shultz

Electronic Theses and Dissertations

This study examined the job competencies, career paths, and educational backgrounds of training directors and also compared the responses of male and female training directors in an attempt to identify possible sources of justification for reported male/female salary differences. Data for the study were gathered through the use of two questionnaires. The first was based on a part of the American Society for Training and Development's (ASTD) 1987-1989 Competency and Standards Study. Additionally, a demographic questionnaire dealing with biographical, educational, and professional characteristics was self-developed. Both were mailed to training directors in all Fortune 500 companies. Major findings include: (1) …