Business Administration, Management, and Operations Commons^™

Evolution Of Physician-Centric Business Models Under Patient Protection And Affordable Care Act, Tanya Nix

Walden Dissertations and Doctoral Studies

For several decades, the cost of medical care in the United States has increased exponentially. Congress enacted the Patient Protection and Affordable Care Act (PPACA) of 2010 to ensure affordable healthcare to the citizens of the United States. The purpose of this case study was to explore physicians' perspectives regarding physician-centric business models evolving under the requirements of PPACA legislation. Complex adaptive systems formed the conceptual framework for this study. Data were gathered through face-to-face, semistructured interviews and e-mail questionnaires with a purposeful sample of 20 participants across 14 medical specialties within Northeast Texas. Participant perceptions were elicited regarding opinions …

Is Portfolio Performance Related To Whether A Manager Has An Ivy League Education?, Jonathan Janos

Business/Business Administration

No abstract provided.

Temporal Tribes: The Origin And Resolution Of Tenure Based Affective Conflict In Venture Backed Top Management Teams, Mary Abbott

Student Scholarship

Venture backed firms with both exceptionally high and relatively low growth experience a comparatively fast turnover of executives, often resulting in multiple cohorts within the top management team (TMT). These tenure cohorts often act like warring tribes, generating value destroying affective conflict. While several studies have validated the relationship between tenure diversity and affective conflict, none explain its source. To address this gap in knowledge, we conducted in-depth ethnographic interviews with 34 executives from six U.S. venture backed private companies. Our results move beyond those of previous studies on tenure based affective team conflict by revealing its source to be …

Strategic Recovery Requires Leadership, Christine G. Springer

Public Policy and Leadership Faculty Research

As public managers work toward a successful recovery post-midyear elections, we all must deal with system-wide problems arising from the recession. This requires first recognizing that the crisis continues and must be addressed not just by increasing revenue but by fixing system-wide structural and operational issues.

To do so involves developing the skills required in a recovery, identifying the causes of the crisis so that future crises can be better managed and concentrating on the key areas of leadership expertise needed to effectively communicate and deliver better outcomes.

Making The Most Of Opportunities During A Recession, Christine G. Springer

Public Policy and Leadership Faculty Research

The best public managers know that conventional thinking won’t get them through tough times and that a recession is a rich opportunity to reinvent their organization and to lay the groundwork for future successes. Good times are when managers experience their greatest success. But bad times provide the greatest opportunities to rethink how the organization will persist through the inevitable up and down economic cycles so as to be successful in the future. Smart managers today that I have engaged regarding this process say that they plan for both the good and bad times by continually focusing on six processes: …

Firm Impact Of Cal Pacific Specialty Foods Establishing A Diverse Customer Base, Anthony Luis De Alcuaz

Agribusiness

When Cal Pacific was established it was imperative to establish a diverse customer base. This study proved through empirical evidence that Cal Pacific's establishment of a new and diverse customer base, after being founded, paved the way for the vast success of the company in past years. The sales reports, balance sheets, income statements, and depth interview responses exemplify the correlation of Cal Pacific's success to its customer base. As a result of the Company having many customers, sales increases were recorded and exemplified in the sales reports. Sales increases occurred over multiple one year periods. Overall firm value has …

Supply Chain Change Management: An Internal And B2b Relationship Perspective, Edward Sweeney

Practitioner Journals

No abstract provided.

Bank Liquidity Management, Brendan Van Der Vossen

Business/Business Administration

No abstract provided.

Chain Reactions:Management Opportunities Report, Edward Sweeney

Practitioner Journals

No abstract provided.

Ict In Supply Chains, Edward Sweeney

Other Resources

No abstract provided.

Long Distance Managerial Intervention In Overseas Conflicts: Helping Missionaries Reframe Conflict Along Multiple Dimensions, David R. Dunaetz

CGU Faculty Publications and Research

Effective ways of conflict management must be found for missionaries when no trusted mediator in the region is available. Home office management or leaders in other regions can intervene through context rich media, such as the telephone and video conferencing, to provide help. Intervention through context poor media, such as email, is much less likely to succeed. Effective managerial intervention involving interaction with each party can lead to reframing the conflict into an opportunity to cooperate and find mutually beneficial solutions. The manager can present information, ask questions, and help the parties see that resolution is possible by addressing key …

Dynamic Supply Chain Management Leading The Recovery, Edward Sweeney

Other Resources

No abstract provided.

Stakeholder Theory: The State Of The Art, Bidhan L. Parmar, R. Edward Freeman, Jeffrey S. Harrison, Et Al.

Management Faculty Publications

A variety of forces are changing the way managers and executives make sense of their responsibilities. Globalization has brought a larger variety of participants into contemporary businesses, technological innovation has increased the pace of change, and managers are discovering that their actions have the potential to affect a broader range of people all over the globe (Clement, 2005). Additionally, the pursuit of corporate objectives can be easily disrupted by the actions of unexpected groups. These challenges, driven by change and interconnectedness, reveal a need for managers and academics to re-think the traditional ways of conceptualizing the responsibilities of the firm. …

Integration, Alignment And Ict In Supply Chains, Edward Sweeney

Other Resources

No abstract provided.

An Analysis Of Reasonableness Models For Research Assessments, William D. Kight

Walden Dissertations and Doctoral Studies

Individuals who screen research grant applications often select candidates on the basis of a few key parameters; success or failure can be reduced to a series of peer-reviewed Likert scores on as little as four criteria: risk, relevance, return, and reasonableness. Despite the vital impact these assessments have upon the sponsors, researchers, and society in general as a benefactor of the research, there is little empirical research into the peer-review process. The purpose of this study was to investigate how reviewers evaluate reasonableness and how the process can be modeled in a decision support system. The research questions both address …

A Correlational Study Of Telework Frequency, Information Communication Technology, And Job Satisfaction Of Home-Based Teleworkers, Shana P. Webster-Trotman

Walden Dissertations and Doctoral Studies

In 2008, 33.7 million Americans teleworked from home. The Telework Enhancement Act (S. 707) and the Telework Improvements Act (H.R. 1722) of 2009 were designed to increase the number of teleworkers. The research problem addressed was the lack of understanding of factors that influence home-based teleworkers' job satisfaction. Job dissatisfaction has been found to have a significant impact on voluntary turnover. The purpose of the study was to assess the relationship among telework frequency, information communication technology (ICT), and job satisfaction. The research questions were designed to answer whether correlational relationships exist among telework frequency, ICT, and job satisfaction and …

The Influence Of Spirituality On Servant Leadership Among Small Business Entrepreneurs, Sharilyn D. Franklin

Walden Dissertations and Doctoral Studies

Servant leadership, which promotes virtuousness and altruism, is gaining attention as a potential solution to the perceived leadership crisis, as evidenced by the ethical breakdown of some of America's largest corporations. Entrepreneurs, who represent 99% of all employers, play a significant role in the American economy as innovative risk takers and early adopters. As such, it is important to understand how they relate to servant leadership. The purpose of this quantitative study was to explore research questions related to (a) the extent to which servant leadership is practiced by small business entrepreneurs, and (b) the relationship between their levels of …

A Structural Equation Model Of The Factors Associated With Influence And Power Of It Departments And Their Relationship To Firm's It Orientation And Business Performance, Raghu V. Kowshik

Walden Dissertations and Doctoral Studies

Although few firms can function without an information technology (IT) department, senior executives often consider IT as secondary. Historically, studies have found IT departments to have low influence and power status compared to other departments. Few, if any, studies have investigated what factors contribute to this subservient position. Three research questions that inspired this study regarding the IT department's influence and power included factors that shape the IT influence and power, the consequences for the firm's IT orientation and business performance, and how firm's IT orientation affects business performance. This quantitative study explored the notion that accountability, innovativeness, customer connectedness …

Toward A Grounded Theory On The Management Of Orphanages In South Africa And Zimbabwe, Anna Siyavora

Walden Dissertations and Doctoral Studies

The number of orphaned children in many parts of Africa is increasing as their parents die from human immunodeficiency virus (HIV) or acquired immune deficiency syndrome (AIDS). The research problem addressed in this qualitative study was lack of understanding by others about how the managers of orphanages in 2 African countries -- South Africa and Zimbabwe - were responding to the emotional and social needs of these orphans. The purpose of this study was to develop an orphanage management theory or model that could replicate the African kinship environment in the orphanages under study. Nurturing leadership theory provided the conceptual …

The Impact Of Stakeholder Collaboration On Effectiveness Of Health Program Implementation In Ghana, Samuel Kwami Agbanu

Walden Dissertations and Doctoral Studies

Healthcare providers increasingly recognize the importance of collaboration among stakeholders in cost-effective healthcare delivery. While collaborative relationships offer great advantages, little research has addressed their relevance in an international development aid context, particularly in sub-Saharan Africa. The region is a major recipient of international development support, yet health indicators on HIV/AIDS, malaria, tuberculosis, and child and maternal mortality indicate the health of the region is among the weakest worldwide. This sequential mixed method, descriptive study of a USAID-funded community health program in Ghana examined the nature of collaboration among six stakeholders and impact of this collaboration on effectiveness of program …

New Color Management Technologies, Ashley Gerson

Graphic Communication

The purpose of this study was to inform people about new color management technologies. These people are consumers and creators within any industry; even though this paper focuses on graphic designers in the graphic communication industry. These technologies will allow consumers to break out of the color management shell. Now, there is no need to rely completely on color management specialists.

This study investigated the advantages of one particular device: the ColorMunki. In order to do this, the ColorMunki was given to graphic designers in San Luis Obispo, California. They were asked to use the ColorMunki for a week and …

Good Management’S Impact On Inventory Shrinkage, David J. Cherrington

Faculty Publications

One of my good friends, Joseph Nelson, tried to convince me that inventory shrinkage was mostly a management problem. Based on his experience as a store manager, Joe claimed that the conduct and example of top management were the most important factors in curtailing shoplifting and employee theft. I was much more inclined to focus on the dishonesty of customers and employees.

Fisheries Occasional Publication No 75 - Research And Development Plan 2009-10, Department Of Fisheries Western Australia

Fisheries Occasional Publications

The Department of Fisheries R&D plan for 2009/10 outlines the research, monitoring and assessment activities that are specifically directed towards supporting the collection of information that will assist in achieving the objectives of the Fish Resources Management Act (1994) for the coming five year period. This series is updated on an annual basis and should be read in conjunction with the most recent State of Fisheries report where comprehensive analyses of the current status of each of the fisheries and fish habitat resources are described.

The plan specifically focuses on those activities that are currently planned or identified which directly …

Fisheries Occasional Publication No.70 - Stakeholder Survey 2008, Tara Baharthah

Fisheries Occasional Publications

A telephone survey of Department of Fisheries’ stakeholders was conducted in August 2008 in order to evaluate their perception of the Department’s management of commercial and recreational fishing, pearling and aquaculture, and fish and fish habitat protection. The survey also assessed satisfaction with the level of service provided to stakeholders and their involvement in decision making processes. The results of this survey were compared to similar surveys conducted during 2002, 2004, 2006 and a survey of the general public conducted during 2008. The sample comprised of 149 interviews – 39 representing the commercial fishing sector, 41 representing the recreational fishing …

Pfizer, Inc., Nadezhda Smirnova

Honors College Theses

This paper addresses a few major problems that the pharmaceutical company Pfizer Inc. has recently been facing. The paper also provides promising solutions to these major problems, which without action can lead to the demise of the pharmaceutical giant. The implementation of the proposed solutions would allow Pfizer Inc. to improve its position and inevitably save it from possible demise.

Paul M. Klekner (B), Roger R. Schnorbus

Robins School of Business White Paper Series, 1980-2022

This is a fictitious case study, including the name of the restaurant and the people involved.

Paul Klekner graduated first in his class from the Culinary Institute of America (CIA) in 1998; his fellow students named him the chef most likely to succeed in the future. After graduation, he and his wife, Sarah, moved back to his home in Richmond, Virginia where he was employed as a chef at several restaurants including Bottega and Old Original Bookbinders. In 2003, he decided to open his own restaurant, Rogerios, in the Tobacco Row section of Richmond. With an inheritance of $300,000 he …

Seaport Management Aspects And Perspectives: An Overview, Amr Arisha, Amr Mahfouz

Conference papers

Ireland occupies the northern part of the western European coast which has a 70,000 Kilometres coasting along two oceans and four seas. These coasts are Europe’s lifeblood and represent the trade routes, climate regulator and source of food, energy and resources. Seaports and shipping are key maritime activities which allow European coast countries to benefit from the rapid growth of international trade. Therefore, port management became the centre of governments’ interest and the focal point of research to improve the efficiency. This research aims to summaries past publications of seaport systems to highlight challenges and reveal relevant research gaps. Having …

Perceptions Of Leadership Effectiveness In The Management Of Intergenerational Work-Values Conflict: An Antecedent Of Organizational Citizenship Behavior Of Perioperative Registered Nurses, Patricia G. Wright

Walden Dissertations and Doctoral Studies

Studies reveal a progressive net decrease in the nursing profession across four generations, creating a shortage that poses a critical threat to the health care delivery system and to the health and safety of patients within that system. Research also suggests that generational cohorts reflect social change in attitudes toward work-life balance, organizational commitment, personal-professional relationships, autonomy, focus on career advancement, and actions that represent organizational citizenship behavior (OCB). Previous research grounded in theoretical frameworks of organizational behavior, leadership, and social capital indicates that leadership support of workforce diversity and effectiveness in conflict management influence OCB. However, little research explores …

The Joint Impact Of Brand Value And Advertising On Corporate Financial Performance And On Stock Return: A Case Study Of The Computer Industry, Alladin O. Ukiwe

Walden Dissertations and Doctoral Studies

Firm's advertising and marketing expenditures do not always translate to measurable financial returns. Understanding brand value appropriation and financial consequences of advertising is important for more focused investments in branding and marketing. This quantitative study sought to understand the joint effects of advertising expenditure and brand value (BV) on firms return on assets (ROA) and on stock return (SR) in the computer industry. The theoretical framework of the study was the resource-based view theory that proposes that the intangible assets of a corporation have a direct relationship to its ability to sustain its competitive advantage. The key research question involved …

Exploring Knowledge Loss In The Contact Center: Key Loss Areas, Contributing Factors, And Performance Metric Implications, Elizabeth M. Herman

Walden Dissertations and Doctoral Studies

Knowledge loss, or organizational forgetting, is often overlooked in knowledge management frameworks, yet it costs organizations money, personnel, efficiency, and customer service. The purpose of this mixed model case study was to understand, using a model of forgetting as the conceptual framework, where and why loss occurred and to examine performance implications. An inbound telephone contact center was studied because of prolific changes in that industry regarding knowledge complexity and performance. The researcher interviewed 20 participants, observed 63 calls, and reviewed 3 months of performance data including average handle time, first call resolution percentages, and time spent on after call …