Business Administration, Management, and Operations Commons^™

Dental Practice Success Special Issue: Financial Foundations For The New Dentist (January 2021), American Dental Association, Publishing Division

Dental Practice Success

No abstract provided.

In These Unprecedented Times: A Critical Incidents Technique Examination Of Students’ Perceptions Of Satisfying And Dissatisfying Learning Experiences, Scott Swanson, J Charlene Davis, Mario V. Gonzalez Fuentes, Kim R. Robertson

School of Business Faculty Research

Higher education has and continues to be sharply disrupted due to the COVID-19 pandemic. In this paper, our focus is on the pandemic’s impact on higher education, specifically on undergraduate marketing students’ perceptions of learning experiences during the switch from traditional face-to-face learning to online approaches. Understanding student perspectives on which specific aspects of their learning experience were satisfying or dissatisfying offers faculty valuable insight as to how to navigate this (for many) new teaching environment and enhance student experiences and outcomes. Collecting data during spring semester 2020 offers a unique view from students as universities abruptly pivoted from previously …

Exploring Work Environment Standards In Saudi Arabia Companies, Yousef Almalki

Graduate Research Papers

This research aimed to ascertain whether the organizations operating in Saudi Arabia are implementing work environment standards. The study adopted mixed research methods to realize this aim by collecting data from both secondary and primary sources. The secondary data were quantitative and collected from credible internet sources, while primary data were qualitative. The population sample consisted of 12 employees from four different companies implying three participants for every company. After data analysis through thematic analysis, the findings revealed that Saudi Arabia's companies are implementing work environment standards. The results also indicated that a favorable work environment leads to employee job …

Using Sequential Mixed Methods To Evaluate The Contribution Of Absorptive Capacity (Acap), Anthony Paul Buckley, Francis Martin Behan

Conference papers

How might Absorptive Capacity (ACAP) (Cohen & Levinthal 1990,,Song et al. 2018) contribute to indigenous firm innovation and growth and how might the effects of this construct be evaluated at both firm and policy level? This paper demonstrates how a mixed methods research design and data analysis strategy can address the research question outlined above. Within the ‘mixed methods’ research genre, the design approach argued for here is for a ‘sequential mixed methods research’ approach. This is where one methodology is followed sequentially by another to add robustness to the overall findings from a study. The approach can also be …

Fmla: A Blessing And Curse To The Hospitality Industry, John Avant

Undergraduate Research Symposium Lightning Talks

No abstract provided.

The Power Of Words In Crowdfunding, Yuanqing Li, Sibin Wu

Management Faculty Publications

In this chapter, the authors first provide an overview of the crowdfunding phenomenon. Through the literature review of crowdfunding success factors in the four models, the authors then summarize that the current entrepreneurial research focused on success factors has failed to sufficiently examine how the power of words would affect crowdfunding. Therefore, the authors propose that non-verbal and verbal cues are crucial to entrepreneurial financing success. Based on the insufficient research related with those cues, especially the non-verbal ones, the authors open an area of study on non-verbal and verbal cues in the entrepreneurial financing process by conducting and writing …

Choice Of Law And The Preponderantly Multistate Rule: The Example Of Successor Corporation Products Liability, Diana Sclar

Dickinson Law Review (2017-Present)

Most state rules of substantive law, whether legislative or judicial, ordinarily adjust rights and obligations among local parties with respect to local events. Conventional choice of law methodologies for adjudicating disputes with multistate connections all start from an explicit or implicit assumption of a choice between such locally oriented substantive rules. This article reveals, for the first time, that some state rules of substantive law ordinarily adjust rights and obligations with respect to parties and events connected to more than one state and only occasionally apply to wholly local matters. For these rules I use the term “nominally domestic rules …

The Impact Of Effective Leadership In Cross-Functional New Product Development Virtual Teams, Obianuju Obiano

Engineering and Technology Management Student Projects

The emergence of covid-19 has forced a lot of companies to move to virtual remote work. New product development cross-functional teams who meet often or few times in a year are now compelled to transition fully into virtual remote workplace. The question is how they can function effectively with maximum performance as they did in the traditional environment. This paper's main objective of this paper is to investigate and understand how effective leadership management can influence performance, conflict, and knowledge sharing while enhancing cross-functional new product development virtual teams. An in-depth analysis of literature has been conducted in this to …

Creativity As A Reflective Learning Exercise: Informing Strategic Marketing Decisions Through Digital Storytelling, Mario V. Gonzalez Fuentes, Kim R. Robertson, J. Charlene Davis

School of Business Faculty Research

As educators we strive to facilitate knowledge and ways of learning that serve students throughout their lives, but we also recognize their sometimes short retention span. The innovation we present in this article consists of the use of digital storytelling as a conduit for students to construct a narrative of their experience in a marketing simulation throughout the semester. We explain the innovation’s implementation as well as the results observed throughout the years in the digital stories developed by students. Finally, we discuss further applications of this innovation in other courses and future research avenues.

Market Performance Of Spun-Off Subsidiaries: Effects Of Board Independence And Directors’ Industry Experience, Orhan Volkan Ozbek

School of Business Faculty Research

The goal of corporate spin-offs, as a corporate restructuring technique, is to create better value for both the divesting firm and its subsidiary/ division. These corporate transactions lead to the creation of independent, publicly traded entities, which are called spun-off subsidiaries. In this study, we examine the effect of board independence and directors’ industry experience on the market performance of spun-off subsidiaries by setting two main hypotheses. Our sample includes 123 completed U.S.-based spin-off events during a 14-year long time frame. According to our empirical analysis, we find support for both hypotheses, which appear to be significant and positive. In …

Complexity Thinking And Broadband Internet Penetration In Lagos, Nigeria, James Hyacinth Akpoja

Walden Dissertations and Doctoral Studies

Considering the speed at which information and knowledge can transverse nations and organizations, the importance of broadband Internet connectivity cannot be overstated. The general problem is that the Nigerian broadband Internet penetration is considerably low, at 33% compared to other parts of the world. The specific problem is that community members and leaders have the behavioral intention to allow broadband Internet infrastructure deployment (BIID) at the local community level in Lagos. The purpose of this quantitative correlational study was to examine the relationship between perceived usefulness (PU), perceived benefits (PB), perceived ease of use (PEoU), and perceive security (PS), and …

Talent Management Practices Of Small And Medium-Size Businesses In The Cayman Islands, Annette Murphy

Walden Dissertations and Doctoral Studies

Talent management strategies to acquire, develop, and retain employees are essential, as 73% of business leaders in the United States identified that good human resources practices favorably impact the efficiency and effectiveness of business operations. Based on the people capability maturity model and transformational leadership theory, the purpose of this qualitative multiple case study was to explore the strategies that small and medium-size business (SMB) leaders used to acquire, develop, and retain employees in the Cayman Islands. The participants comprised five SMB leaders in the Cayman Islands who successfully used talent management strategies to acquire, develop, and retain employees for …

Goodyear: Pivot, Expand, Or Downsize, Anastasia Vonortas, Arianna Francisco, Alicen Fimple, Jasem Jwayyed

Williams Honors College, Honors Research Projects

In light of everything going on in the world today, Goodyear has started to question the next steps of their company. One of their biggest concerns is that since people are not driving as much, they will not be putting as much wear on their tires, meaning the tires they currently have on their vehicles will last longer and will not have the need to purchase new tires as frequently. Goodyear has asked us to look into what their company should do with all of the factors affecting their company. Should they pivot their focus to a different industry to …

Honors Research Project Goodyear Business Suggestion, Drew Hodgson, Seth Gwirtz, Isabel Hartzler, Heather Kriston, Savannah Novak

Williams Honors College, Honors Research Projects

Our project takes on the task of evaluating the current market of the tire industry in todays pandemic. We are taking our findings to the local company Goodyear, and supplying suggestions to their firm in order to help their bottom line going forward. At the end of this, we will propose to Goodyear a solution within their firm on whether to pivot, expand, or downsize their current operations.

Analysis Of The Podcast Industry And Business Growth Of Upside.Fm, Alyson Stoll, Katelyn Stanoch, John Skakun, Samantha Heim, Maanasa Humchad

Williams Honors College, Honors Research Projects

This paper explores the podcast industry with a focus on business related podcasts about entrepreneurship and startup businesses. The paper works to analyze the podcast industry and midwestern startup cities in order to assist podcast company, Upside.fm, in expanding their business model. The two main ideas researched throughout the paper are consumer behaviors in the podcast industry and the entrepreneurial ecosystems of multiple midwestern cities in the U.S including, Minneapolis, Minnesota, Kansas City, Missouri, Pittsburgh, Pennsylvania, and Indianapolis, Indiana. For the consumer behavior aspect of the research, a survey was conducted and analyzed to discover what podcast listeners enjoy and …

Less Commute Miles. Decreased Tire Wear. What Would You Do?, Dylan Schwarz, Brendon M. Ford, Brandon D. Hadinger, Abbie N. Pearce, Jacinta M. Pikunas

Williams Honors College, Honors Research Projects

With the flagrant recognition of the coronavirus as one of those most impactful viruses in the history of the world, it is important to study how the effects of such a disease can create troublesome ripple effects in the world. Covid-19 has caused the death of hundreds of thousands of individuals and has negatively impacted the lives of American’s all across the country during the nationwide lockdown. Decreased work commuters, minimal road travel, and little need for car repairs hit the Goodyear Tire and Rubber Company hard. The University of Akron has teamed up with Goodyear to explore such effects …

When Fairness Fails: Using Territorial Behaviors To Cope With Uncertainty, Christopher Stein

Electronic Theses and Dissertations, 2020-2023

Research on territorial behaviors in organizations is an emerging field (Brown, Crossley, & Robinson, 2014). Current theoretical approaches to territoriality rely heavily on a psychological ownership perspective; however, there is a wealth of theory organizational scholars can integrate from other disciplines (Altman, 1975; Ardrey, 1965; Brown, Lawrence, & Robinson, 2005). The purpose of this dissertation is to integrate an evolutionary perspective into organizational scholarship to explore new antecedents of territoriality. This research draws upon uncertainty management theory to hypothesize a moderated-mediated model predicting territorial behaviors. A measurement instrument is developed to test territoriality and findings from a three-wave field study …

Adapting To Slow-Moving Crises: The Personal Protection Equipment Supply Chain In The Time Of Covid19, Jennifer Shullih, Stephen Lemay

AMTP Proceedings 2021

In this paper, we look at the supply chain for PPE during the COVID-19 pandemic of 2020. We look at the way the supply chain has responded to the pandemic, the coordination of the supply chain relative to the needs of primary users, and the consequences of its use. We find that the supply chain has continued to function more as a commercial supply chain than as an emergency supply chain largely because of a lack of centralized coordination. We include an analysis of existing concepts as they apply to this supply chain, but also incorporate preliminary results from a …

Spotify: Strategic Plan And Analysis, Riley T. Sletten

Undergraduate Theses, Professional Papers, and Capstone Artifacts

Spotify is a worldwide music and podcast streaming company. Spotify has the most active users of any audio streaming company in the world and is a key competitor in a growing industry. It is important to evaluate the external environment and internal forces that impact Spotify’s strategic decision-making to identify opportunities and threats that could change the audio streaming landscape. Drawing on industry research, company financial statements, and media reports, this paper analyzes the external and internal environment of Spotify to identify a strategic recommendation for the company going forward. I analyze different business frameworks to evaluate the competitive landscape …

Upside Fm: Emerging Business Podcasts, Gabrielle Vang, Brandon Counts, Gema Suarez, Nicholas Wolski

Williams Honors College, Honors Research Projects

Our team will conduct secondary and primary research to analyze the business podcast industry, as well as our client Upside FM. Through extensive research on both the industry and company, we will develop a city-by-city analysis to understand the local communities, emerging business prospects, potential sponsors in the area, and competitors as well. Factoring in all the aforementioned knowledge and analyses, we will arrive at conclusions as to the optimal cities for Upside's expansion. Other recommendations will include current media competition and ways they could improve the content and structure of their business model.

Supply Chain Governance Mechanisms, Green Supply Chain Management, And Organizational Performance, Sang M. Lee, Donghyun Choi

Department of Management: Faculty Publications

While firms understand that implementing green supply chain management (GSCM) is important, they seem uncertain about how to manage their green initiatives by looking beyond their own facilities. Building a green supply chain requires the participation of all partner firms across the supply chain. However, partner firms are different in size, situation, capabilities, and even industries. Thus, encouraging them to participate in green initiatives is difficult. Many small and medium enterprises (SMEs) hesitate to comply with green initiatives as they require a substantial amount of investment. This study empirically examines the causal relationship between the partnership governance mechanism and the …

Order Matters: How Altering The Sequence Of Performance Events Shapes Perceived Quality Formation, Owen Parker, Ke Gong, Rachel Mui, Varkey K. Titus Jr., Jiancheng Du, Gyebi Kwarteng

Department of Management: Faculty Publications

Reputation research often employs rankings which combine both the prominence and perceived quality dimensions of reputation. Though this approach has merit, it neglects nuances in the formation of perceived firm quality – i.e., how stakeholders perceive a firm’s capabilities. Since perceptions are influenced by how information is presented, we posit that the patterns of a firm’s performances – their order and interval – explain variance in perceived quality beyond valence (absolute performance level), alone. We employ two experiments and an archival study to manipulate product ratings and collect perceived quality scores (experimentally), and use trajectory of performance outcomes to predict …

The Future Of Api (Application Programming Interface) Security: The Adoption Of Apis For Digital Communications And The Implications For Cyber Security Vulnerabilities, Alison Munsch Phd, Peter Munsch Mba

Journal of International Technology and Information Management

Businesses and consumers need to have a robust Application Programming Interface (API) management and security program in place to ensure they are using the most updated policies to certify that these transactions are adequately secure. Technology vendors do provide API Management tools for Customers, and there are established API security standards for securing API transactions. Given the effort to keep APIs open and easy to implement for Business to Business (B2B) and Business to Consumer (B2C) communications, security standards must be part of API management.

This research gathered data to investigate why APIs are vulnerable. The research explored the different …

Conflict Resolution In A Multi-Level It-Enabled Outsourcing Network: A Structured Solution Approach, Shreekant Vijaykar, Mahesh Gupta Prof., Pradip Kumar Bhaumik Dr.

Journal of International Technology and Information Management

Using the case study of an Indian Technology and Outsourcing Service Provider, SmartKey (real but renamed company), a technology vendor to a global healthcare provider, this paper analyses offshore outsourcing issues using IT-enabled services to gain deeper insights needed to understand the core conflict and propose a well-reasoned solution approach. Reasoning, the conscious thought process leading to a well-justified decision, is an important managerial skill required for making dynamic decisions, resolving conflicts, and thereby developing human resources. This paper explores Goldratt’s Evaporating Clouds (ECs) as a systematic approach to reasoning in particular, and as a system for developing human resource …

J Mich Dent Assoc January 2021

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• A cover story on “The Dentist’s Role in Recognizing Sleep-Disordered Breathing in Children”.
• A feature article, “Dental Sleep Medicine Education: Do You Want a Nap or a Full Night’s Sleep?”.
• The feature article, “In-office Plans: Where Are We Now? What Have We Learned?”
• News you need, Editorial and regular department articles on MDA Foundation activities, …

Agile Software Development: Creating A Cost Of Delay Framework For Air Force Software Factories, J. Goljan, Jonathan D. Ritschel, Scott Drylie, Edward D. White

Faculty Publications

The Air Force software development environment is experiencing a paradigm shift. The 2019 Defense Innovation Board concluded that speed and cycle time must become the most important software metrics if the US military is to maintain its advantage over adversaries.¹ This article proposes utilizing a cost-o­f-d­elay (CoD) framework to prioritize projects toward optimizing readiness. Cost-­of-d­elay is defined as the economic impact resulting from a delaying product delivery or, said another way, opportunity cost. In principle, CoD assesses the negative impacts resulting from changes to the priority of a project.

A Seat At The Table: A Phenomenological Study Of The Gap In African American/Black Women With Nonprofit Executive Leadership Roles, Angela J. Griffin

Educational and Organizational Learning and Leadership Dissertations

The purpose of this study was to explore the lived experiences of African American/Black women leaders in the nonprofit business sector in the Pacific Northwest. The intent was to understand how their experiences of inequitable opportunities in the workplace prohibited them from attaining and retaining executive leadership roles. A qualitative, transcendental phenomenological approach was used to explore the career pathway trajectory for African American/Black women in the nonprofit sector, to capture the essence of their experiences navigating inequities along the leadership pipeline. To examine their experiences, critical race theory and social cognitive career theory provided a multifaceted viewpoint of African …

Stock Split Rule Changes And Stock Liquidity: Evidence From Bursa Malaysia, S. Amir Tabibian, Zhaoyong Zhang, Abdollah Ah Mand

Research outputs 2014 to 2021

We test the impact of stock split rule changes on liquidity behavior in Bursa Malaysia during 2004–2020. Using event study methodology, this study examines stock liquidity on and around stock split days through three subperiods of study, including the first (2004–2006), second (2007–2009), and third (2010–2020) period. We find that liquidity improvement is short-lived in the first and second periods, while it is a long-lived phenomenon in the third period. Firms in the first and second period experienced liquidity improvement only on the split announcement day, while it lasts up to a year after the Ex-date for firms in the …

Managing Risks In The Improved Model Of Rolling Mill Loading: A Case Study, Nelli V. Syreyshchikova, Danil Y. Pimenov, Elena N. Yaroslavova, Munish K. Gupta, Muhammad Aamir, Khaled Giasin

Research outputs 2014 to 2021

This article reflects the main sources of risks for metallurgical enterprises in Russia, presenting the implementation of an innovative approach to increasing the competitiveness of an industrial enterprise, which is a typical representative of large enterprises of the metallurgical industry, based on the development of risk-oriented thinking when loading rolling mills with orders of intersecting assortment according to a new model. To reduce the emerging risks of a new model of the loading process of rolling mills of a metallurgical enterprise, it is proposed to take into account the risks in a complex way, taking into account their interactions with …

Enhancing Employee Engagement To Improve Financial Performance, Christine Lamacchia

Walden Dissertations and Doctoral Studies

Business leaders are negatively affected when many employees are not engaged in their jobs. Business leaders who struggle to achieve employee engagement suffer decreased profitability, sales, employee retention, and customer satisfaction. Grounded in employee engagement theory, the purpose of this qualitative single case study was to explore strategies IT business leaders use to engage employees. The participants were five IT business leaders who successfully developed strategies to engage employees. Data were collected from semistructured interviews, company documents, and artifacts. Thematic analysis was used to analyze the data. Two themes emerged: creating a company culture conducive to employee engagement and using …