Business Administration, Management, and Operations Commons^™

Management Strategies For Reducing Voluntary Employee Turnover In Small Professional Service Firms, David B. Morgan

Walden Dissertations and Doctoral Studies

Replacing an employee can cost a firm as much as 200% of that employee's annual salary, and small business owners may be especially sensitive to voluntary employee turnover due to their limited resources. The purpose of this multiple case study was to explore the strategies that some owners of small professional services businesses in the midwestern region of the United States used to reduce voluntary employee turnover in their firms. The conceptual framework for this doctoral study was Barney's resource-based theory. Data were collected from 4 participants whose firms were at least 5 years old and had experienced lower turnover …

Managers' Views On Path-Breaking Interventions To Support Effective New Public Management In Nigeria, Chika Raymond Odimara

Walden Dissertations and Doctoral Studies

Implementing public sector reform in Nigeria is complex. Although government effectiveness is important for citizens' welfare, little evidence links management practices for effective public service delivery for low-income populations in developing countries. The purpose of this qualitative, multiple case study was to explore views of public agency managers in Nigeria on putting progressive interventions into practice to improve public services and change social outcomes for this population. The conceptual framework of the proposed study was path dependency, defined as increasing returns, positive feedback, or self-reinforcing processes, which are significant in understanding the challenges of formal and intentional reform programs. Seven …

Use Of Social Media To Enhance Nonprofit Organizational Decision-Making, Lindsey Lowe Pena

Walden Dissertations and Doctoral Studies

As a tool for rapid communication, social media (SM) have the potential to revolutionize the way in which nonprofit organizations and stakeholders communicate. Most nonprofit organizations in the United States use some form of SM to engage with stakeholders, however, there is an underutilization of SM used for board decision-making purposes. The purpose of this phenomenological study was to examine SM and its potential use for board decision-making in nonprofit organizations. The conceptual framework incorporated stakeholder theory, organizational ambidexterity, and an organizational media-user typology. The research question related to the experience of nonprofit board member use of SM for organizational …

Employee Perceptions Of Fairness In Performance Appraisals And Job Satisfaction, Simon-Davies Amenyenu Nutakor

Walden Dissertations and Doctoral Studies

Business and management researchers have shown that performance appraisals have continued to remain a standard component of the human resource management (HRM) function and play an integral role in contributing to employee performance and job satisfaction levels. Recent researchers indicated that employees have continued to hold negative views about the degree of fairness and accuracy of appraisals, thus rendering the process a mere routine and periodic ritual detrimental to organizational efficiency and growth. The purpose of this study was to add to what is a paucity of data on perceptions of fairness of employees and examine the employee perceptions of …

Factors That Predict The Adoption Of Online Shopping In Saudi Arabia, Momen Nachar

Walden Dissertations and Doctoral Studies

Despite the increased numbers of online consumers, e-commerce growth is slow in the Kingdom of Saudi Arabia. In this correlational study, the technology acceptance model (TAM) was used as a theoretical framework to examine whether perceived ease of use of e-commerce platforms and perceived usefulness of e-commerce platforms could predict consumers' intention to adopt shopping online. A pre-existing TAM survey instrument was used to collect data from consumers (N = 95) who live in a City and have shopped at least once online. The regression analysis confirmed a positive statistically significant relationship between perceived ease of use of e-commerce platforms …

A Quantitative Evaluation Of The Productivity Of The Mercedes-Benz Production System, Derrick Tajuan Shaw

Walden Dissertations and Doctoral Studies

Productivity of automotive manufacturing production systems have been an area of study among researchers since the industrial revolution. Automotive manufacturing production systems that are implemented properly increase productivity in production environments. Researchers have demonstrated that productivity can be improved through modeling the Toyota production system. However, researchers have not established how implementing Mercedes Benz production system (MBPS) impacted Mercedes-Benz cars' productivity between 1999 and 2017. The purpose of this quantitative research study was to examine the effect of implementing the Mercedes-Benz Production System (MBPS). A survey was administered to 35 Mercedes-Benz employees that consisted of operation managers, plant managers, manufacturing …

Emotional And Spiritual Enablers For Building Trust Within Churches For Organizational Effectiveness, Carl D. Wamble

Walden Dissertations and Doctoral Studies

Over the last 3 decades, religious organizations have been embroiled in scandals that

have diminished public trust in the ecclesiastic community.The purpose of this study was

to examine church leaders and members emotional intelligence and spiritual leadership

behavioral characteristics that cultivate trust, and enhance organizational effectiveness,

and establish a baseline database to facilitate perpetuating positive social change. The

theoretical framework for this study used three models: Chathoth Trust Model; the Wei,

Liu and Allen Emotional Intelligence (EI) model, and the Fry Spiritual Leadership

Theory (SL) model. Survey instruments for each model were used to determine

perspectives within the church that …

Strategies For Implementing Workplace Violence Prevention Policies In Small Businesses, Anthony Fleming

Walden Dissertations and Doctoral Studies

Workplace violence can produce adverse financial outcomes for organizational shareholders, harms employees, and might create long-lasting mental health issues for survivors. Leaders of small businesses might lack the tools available to larger organizations to effectively address the growing incidence of violence in the workplace. The purpose of this multiple case study was to explore strategies some leaders of small businesses used to prevent workplace violence. The targeted population consisted of 3 leaders of small businesses from 3 different organizations in the government consulting industry in northern Virginia who successfully implemented workplace violence prevention programs. The general systems theory was the …

The Correlation Between Employee Job Satisfaction And Leadership Style By Leadership Personnel In Massage Businesses, Veronica Henry

Doctoral Dissertations and Projects

Job satisfaction plays a significant role in employee retention outcomes. Therefore, examining factors that contribute to employee job satisfaction is vital to formulating and implementing effective organizational protocols that increase job satisfaction, employee retention, and overall business performance. This study was designed to examine the relationship between leadership style and job satisfaction in massage-based businesses. The research question was as follows: Is there a relationship between job satisfaction and leadership style in massage businesses in Columbia, SC? This study utilized three primary leadership styles: transformational, transactional, and passive/ avoidant. The research question was answered through a quantitative correlational analysis of …

Surgical Perioperative Leadership: The Association Between Leadership Style And Team Job Satisfaction, Corey Louise Jamison

Walden Dissertations and Doctoral Studies

Abstract

The perioperative operating room (OR) is a highly complex, fast-paced environment where countless transactions must be executed with efficiency, speed, and accuracy, and where mistakes of any kind could lead to adverse patient outcome, injury, or death. The surgeon, as leader of the procedure and the OR team, sets the overall climate of the OR and determines how willing (or unwilling) team members are to speak up about potential errors or unsafe patient conditions. This exploration of the relationship between perioperative surgeon leadership style and OR team member job satisfaction fills a gap unaddressed in the literature using items …

Understanding Coping Strategies And Behaviors Of Employees Affected By Toxic Leadership, Jerry A. Morris, Jr.

Walden Dissertations and Doctoral Studies

Toxic leaders affect nearly half of the U.S. employee base and create environments in which followers, peers, and staff might be less effective due to stress, devaluation, and potential job loss. A multiple case study approach was used to understand what coping strategies employees use to reduce the negative effects of toxic leadership on themselves, other employees, and the overall workplace; and to understand the behaviors that result from these strategies. The purposeful and snowball sample consisted of 29 participants within the United States, ages 30 to 65, who worked within two or more organizations and who either directly experienced …

Employing Persons With Disabilities In Madagascar, Lila Hanitra Ratsifandrihamanana

Walden Dissertations and Doctoral Studies

In Madagascar, the barriers to persons with disabilities' employability are multifaceted and relate to accessibility, funding, attitudes, and policies. Managers lack knowledge on disability and still perceive disabled persons as incompetent and associate them with costly accommodation needs. The purpose of this qualitative case study was to examine the management strategies and leadership styles that managers could use to enhance the employability chances of persons with disabilities. The conceptual framework featured the concepts of empowerment, employability, disability identity, and relevant transformational leadership theories. Semistructured interviews were conducted with 28 managers in private companies, institutions, cooperatives, and organizations in 3 regions …

Capital Financing Strategies Of Small-Scale Contractors In Nigeria, Tony Emeka Anamege

Walden Dissertations and Doctoral Studies

Small-scale contractors in Nigeria, as small business owners, face challenges accessing external sources of capital financing. Inadequate sources of working capital is one of the major reasons for poor business performance and failure. A multiple case study approach was used in this study to explore how small-scale contractors obtained capital financing to grow their businesses. The study population included small-scale contractors in the construction industry in Nigeria. Credit rationing model was chosen as the conceptual framework for the study. Semistructured interviews were used to collect data from 5 participants. Data analysis included thematic coding of the data using qualitative data …

Should Code Be Law?: Smart Contracts, Blockchain, And Boilerplate, Jeff Lingwall, Ramya Mogallapu

Management Faculty Publications and Presentations

"Smart contracts...guarantee a very specific set of outcomes. There's never any confusion and there's never any need for litigation."

~JeffGarzik

"If the blockchain promise comes to a reality...most goods, labor and capital will be allocated through decentralized global platforms. Disputes will certainly arise."

~ Clément Lesaege and Federico Ast

Blockchain-based "smart" contracts may characterize much of the future of exchange as they expand the scope of potentially efficient bargains through restructuring and reducing transaction costs relative to traditional contracts. This Article analyzes the changes in transaction costs and execution efficiencies as contractual "distance"-the number of intermediaries required to make an …

Does Managerial Risk-Taking Incentive For R&D Investments Translate To Future Earnings?, Ha Yun Cho

CMC Senior Theses

The convex pay-off structure of executive stock options (ESO) incentivizes CEOs to increase their firm stock-return volatility, thereby increasing their wealth in option portfolio. In this paper, I address two research questions. I first test if this managerial incentive induces executives to take on more risky projects in R&D that increases stock- return volatility, hence, boosting their personal wealth. I derive vega to measure managerial incentive, and vega is a dollar change in ESO for a 0.01 change in stock- return volatility. I find that there is a positive and statistically significant relationship between vega and R&D investment, which suggests …

Are Nudges For Alternative Transit Persistent?, Mitchell J. Allan

CMC Senior Theses

The benefits of converting single-person drivers to alternative transit options are well-established. One option to accomplish this is for employers to provide alternative commute incentive programs. However, the research on the implementation of such programs is lacking. To provide a test, this research analyzes data obtained from a field experiment on daily alternative transit commute choices for a seven-month period. Participants are divided into four treatment groups in a two-by-two design for the first three-month period: incentives with either loss or gain framing, and messaging nudges with either the private or public benefits of alternative transit commute choices. The participants …

Over-Design Versus Redesign As A Response To Future Requirements, Jeffrey D. Allen, Phillip D. Stevenson, Christopher A. Mattson, Nile W. Hatch

Faculty Publications

Though little research has been done in the field of over-design as a product development strategy, an over-design approach can help products avoid the issue of premature obsolescence. This paper compares over-design to redesign as approaches to address the emergence of future requirements. Net present value (NPV) analyses of several real world applications are examined from the perspective of manufacturers (i.e., defense contractors, automobile, pharmaceutical, and microprocessor manufactures) and customers (i.e., purchases of vehicles, televisions, cell phones, washing machines, and buildings). This analysis is used to determine the conditions under which an over-design approach provides a greater benefit than a …

Recreation Trends, Service Utilization, And Future Directions For Morale, Welfare, And Recreation Programs, Camilla Hodge, Karen Melton, Mat D. Duerden

Faculty Publications

In 2017, nearly 97% of Americans had time for leisure or recreation each day, and on average, that daily time for recreation (i.e., the time outside of work and household activities) exceeded five hours (“Average hours per day spent in selected leisure and sports activities by age,” n.d.). Where and how Americans use time for recreation has far-reaching implications for their physical and mental health (Payne, Ainsworth, & Godbey, 2010). Physical and mental health are key components related to the readiness and retention of military service members; therefore, Morale, Welfare and Recreation (MWR) services are positioned to support the readiness …

The Contribution Of Family Leisure To Family Functioning And Family Satisfaction Among Urban Russian Families, Mikale Williamson, Ramon Zabriskie, Jasmine Townsend, Peter Ward, Gilbert Fellingham, Irina Kuznetsova

Faculty Publications

The purpose of this study was to examine how both family leisure involvement and family leisure satisfaction contributed to the explanation of variance in family functioning and satisfaction with family life among urban Russian families (n = 597). As an initial examination of family leisure functioning in the Russian culture, mixed model analysis accounted for family-level and individual level variance, and indicated core family leisure satisfaction was the strongest predictor of all aspects of family functioning and satisfaction with family life, a pattern similar across other cultures. There were also positive relationships between balance family leisure and various aspects of …

The School-Based Family: Teachers As Parental Figures For Orphans And Vulnerable Children In Ugandan Schools, Stacy Taniguchi, Angela Warren, Steve Hite, Mark Widmer, Ramon B. Zabriskie, Yusef Nsubuga, Christopher Mugimu

Faculty Publications

The purpose of this study was to examine the possible formation of surrogate families within Ugandan schools, especially among orphans who lack positive development opportunities typically provided by parents. This qualitative study sample of 66 Ugandan secondary school students were selected from eight schools in the Mukono district of Uganda. Findings suggest a potentially widespread family formation pattern between students and their teachers. More than 75% of students interviewed self-identified their teacher as family. Some teachers were able to offer orphans and vulnerable children positive developmental assets and were, therefore, identified as family.

Graduate Bulletin: 2019-2020, Minnesota State University Moorhead

Graduate Bulletins (Catalogs)

No abstract provided.

Securities Disclosure As Soundbite: The Case Of Ceo Pay Ratios, Steven A. Bank, George S. Georgiev

Faculty Articles

This Article analyzes the history, design, and effectiveness of the highly controversial CEO pay ratio disclosure rule, which went into effect in 2018. Based on a regulatory mandate contained in the Dodd-Frank Act of 2010, the rule requires public companies to disclose the ratio between CEO pay and median worker pay as part of their annual filings with the Securities and Exchange Commission (SEC). The seven-year rulemaking process was politically contentious and generated a level of public engagement that was virtually unprecedented in the long history of the SEC disclosure regime. The SEC sought to minimize compliance costs by providing …

The Unbearable Heaviness Of Leadership: The Effects Of Competency, Negatives, And Experience On Women’S Aspirations To Leadership, Carol M. Sanchez, Kevin Lehnert

Peer Reviewed Articles

Competent women should aspire to leadership, but they may choose not to. We asked men and women at seven U.S. universities if competence, negatives of leadership, and experience affect their aspirations to leadership. Surprisingly, competent women with more work experience are less likely to aspire to leadership than men, while competent women with less work experience are more likely to aspire to leadership than men. The more women associate leadership with negative aspects, the less they aspire to leadership, compared with men. For both, the less competent they think they are to be leaders, the less they want to be …

Social Cognitive Theory As A Framework For Understanding The Relationships Between Competition And Cooperation: A Three Essay Story Of Emerging Coopetition And Entrepreneurial Team Outcomes, Rebekah Gabrielle Swab

Electronic Theses and Dissertations

Three essays explore the role social cognitive theory (SCT) plays in the interactions between competitive and cooperative traits, goal structures, and behaviors on simultaneous competition and cooperation, termed coopetition. Though the concept is advantageous and popular both in theoretical and practical terms, there are large gaps in the study of the phenomenon at the individual and collective level. In Essay One, I present a theoretical model for the emergence of collective competition, cooperation, and coopetition. Specifically, I propose collective coopetition as a meso level, compilation construct based on the individual characteristics of team members, their interactions, and the situational and …

Hitting The Bullseye: The Influence Of Technical Debt On The Accuracy Of Effort Estimation In Agile Projects, James Ball

Electronic Theses and Dissertations

As firms rapidly develop solutions in order to increase revenue and market share, software development decisions considered to be temporary shortcuts and/or compromises may be implemented. These shortcuts represent “technical debt,” a metaphor which succinctly describes a software solution that should be “paid in full” or remediated in the future. Software architects and developers intend to resolve the “debt” in future product releases, but practitioners recognize that the challenge of always innovating may indefinitely postpone this remediation effort. Further, the accumulation of technical debt may have long term impact on the product’s maintainability by the software development teams and, consequently, …

You Can Sit With Us: An Investigation Of Organizational Rationale For Diversity And Inclusion Climate, Stephanie Leonard

Electronic Theses and Dissertations

Climate for inclusion has captured the attention of management scholars as well as practitioners due to the positive effects inclusive climates have on organizations. Prior research has shown that a strong climate for inclusion leads to desirable outcomes such as increased organizational commitment, job satisfaction, and creativity, as well as a decrease in intent to turnover (e.g., Acquavita et al., 2009; Groeneveld, 2011; Choi & Rainey, 2010; Pitts, 2009). However, the field is lacking understanding of the factors that impact inclusion climate (Guillaume et al., 2014). To answer this call for inclusion climate formation research, this dissertation considers the relationship …

Security For Expense Statutes: Easing Shareholder Hopelessness?, Miriam R. Albert

Fordham Journal of Corporate & Financial Law

The quintessential derivative suit is a suit by a shareholder to force the corporation to sue a manager for fraud, which is admittedly an awkward and likely unpleasant endeavor and, according to the Supreme Court, a “remedy born of stockholder helplessness.” Where ownership and control of an enterprise are vested in the same population, the need for a corrective mechanism like a derivative suit is greatly lessened because the owner/managers’ self-interests will arguably guide managerial conduct. But where ownership and control are in separate hands, the incentives change, and managerial conduct may not conform to the owners’ views of the …

Small Business Fintech Lending: The Need For Comprehensive Regulation, Lenore Palladino

Fordham Journal of Corporate & Financial Law

The 28.7 million small businesses in the United States—99% of all American businesses—are the backbone of the American economy. Historically, small businesses relied on community banks for their credit needs. Over the last decade, however, small businesses increasingly have turned to “fintech” lenders—nonbank lenders that are largely unregulated. Nonbank consumer lending is governed by consumer protection statutes, but nonbank small business lending is outside of any clear regulatory framework that would protect borrowers from potentially predatory practices. This Article argues that the optimal regulatory regime is a combination of both state authority over fintech lenders and inclusion of small business …

The Consumer Financial Protection Bureau: A Novel Agency Design With Familiar Issues, Thomas Arning

Fordham Journal of Corporate & Financial Law

This Note examines the structure of the Consumer Financial Protection Bureau, with a specific focus on its single-director structure. The balance of authority between agencies and the three branches of government has been a point of contention for generations, especially since the early twentieth century. This area of the law became even more contested following the financial crisis in 2008. As part of the response to the perceived abuses that led to the global recession, Congress created the Consumer Financial Protection Bureau, ultimately opting to give it a single director as opposed to a board structure. Proponents of this regime …

The Evolution Of Private Equity And The Change In General Partner Compensation Terms In The 1980s, Stephen Fraidin, Meredith Foster

Fordham Journal of Corporate & Financial Law

While the business model of private equity has remained largely unchanged since the 1980s, private equity as an industry has undergone a dramatic transformation. In the early 1980s, private equity was both highly profitable and highly controversial. Today, on the other hand, it is an important asset class and its returns are modest. This paper will document both of these changes and identify the several factors that contributed simultaneously to private equity’s declining profitability and to its increasing public acceptance. This paper will also identify another change that private equity underwent in the 1980s, which has been largely ignored: the …