Business Administration, Management, and Operations Commons^™

Importance Of Cultural Intelligence: Cross-Cultural Examination And Analysis, Daniel Marcotte, Elzotbek Rustambekov, Joseph Trendowski

Management Department Faculty Journal Articles

Globalization requires collaboration, partnerships, alliances, trade agreements, and business conduct across both borders and cultures. Growth in international business necessitates corporations and employees to be culturally intelligent. Cultural intelligence has proved to be an instrumental skill that will be a major determinant in the success of cross-cultural collaborations. We examine cross-cultural situations of financial and social problems caused by a lack of cultural intelligence and compare them to situations of effective collaborations. We conclude with practical suggestions and five recommendations that can help improve cultural intelligence levels.

Building Country-Specific Advantages (Csa): Understanding How Ftz Incentives Impact Strategic Plant Location And Buyer-Supplier Relationships, Armando Araújo Souza-Júnior, Ricardo Silveira Martins, Jane Siegler, Afrânio A. F. Soares-Filho

Scholarship and Professional Work - Business

We explore how leading companies manage relationships in supply chains that are not formed by natural market forces. Rather, they were stimulated by exogenous forces, such as the Free Trade Zones that are created by the Government’s policy initiatives for purposes of regional development. We researched electronic industry in Manaus, located in the Brazilian Amazon Rain Forest. Multi-methods using qualitative, structured interviews, and quantitative approaches, structural modeling equation, were used. Results indicated that the companies settled for a location that they would not do under normal conditions and, secondly, that there was an expectation of externality as the makers of …

What Is Engagement And How Do We Measure It? Toward A Domain Independent Definition And Scale, Triparna De Vreede, Stephanie Andel, Gert-Jan De Vreede, Paul E. Spector, Vivek Singh, Balaji Padmanabhan

Ed G. Smith College of Business Faculty Works

An engaging experience draws in and holds our attention. Engagement is a critical phenomenon of interest in a variety of disciplines and application domains and has been shown to lead to positive outcomes, such as enhanced learning, task performance, or job satisfaction. However, existing measures of engagement are typically specific to the domain in which the research is conducted. This paper builds on the synergies of various disciplines and proposes a discipline-independent definition of engagement and measurement scale. In this paper, we distinguished between the three temporal levels of engagement in terms of the expected length of the engagement (task/activity, …

Ua25/1 Finance & Administration Accounts & Fiscal Services, Wku Archives

WKU Archives Collection Inventories

Financial records of historic value.

Entrepreneurship In Silicon Valley: The Road To Sustainable Prosperity, June Y. Lee

Entrepreneurship, Innovation, and Strategy

No abstract provided.

Local Relational Embeddedness And Subsidiaries’ Innovative Performance, Qin Yang, Yong Wang, Crystal X. Jiang

Management Department Faculty Journal Articles

We examine how foreign subsidiaries’ local networks with clients, suppliers, and research institutes in emerging markets affect their innovative performance by incorporating resource- based view with local embeddedness perspective. Utilizing a survey dataset of 381 multinational corporation subsidiaries in China, we explore both quality and quantity of subsidiaries’ relations with local clients, suppliers, and research institutes and their impact on subsidiaries’ innovative performance. Specifically, we find that high-quality relations with local clients, broader network with local suppliers, and collaboration with local research institutes all contribute to subsidiaries’ innovative performance. The follow-up on-site interviews with senior executives of foreign subsidiaries provide …

Ua25/2 Memoranda, Wku Human Resources

WKU Administration Documents

Memoranda issued by WKU Human Resources to faculty & staff via email.

• Human Resources' Staffing & Services
• General Update - Compensation & Performance Management/Development Projects
• Pension Reform Update
• 2019 Special Legislative Session Update

Entrepreneurship And Innovation In A Global Context., Grace Chun Guo, Crystal Jiang

Management Department Faculty Journal Articles

No abstract provided.

The Role Of Context In Country Level Entrepreneurial Activity, Naeimah Alkhurafi

2019

The purpose of this dissertation is to examine the role of context in entrepreneurship. I intend to shed light on the role of context in facilitating country level entrepreneurial activity through a multi-method approach in this three-paper format dissertation. In paper one, I systematically review two country level measures of entrepreneurship, namely Total Entrepreneurial Activity from The Global Entrepreneurship Monitor (GEM) and New Business Density from The World Bank Group Entrepreneurship Survey (WBGES), to understand how used in extant literature and investigate the research question: What are the primary antecedents and outcomes associated with country level entrepreneurship?

In paper two …

The Impact Of Intervention Measures On Sexual Harassment In The Film And Television Industry, Ben Eng, Ralph E. Mckinney, Lawrence Shao

Management Faculty Research

Since 2017, increased sexual harassment incidents have been reported in Hollywood; yet, little guidance has been offered on how organizations, which are informally governed by their network members, can effectively reduce sexual harassment. Building upon the theory of network governance, this paper suggests social mechanisms, which are used to coordinate and safeguard exchanges between Hollywood organizations, are more effective at reducing incidents of workplace sexual harassment than traditional strategies. These social mechanisms direct change to the macroculture through collective sanctions that damage the perpetrators reputation and restrict access to network opportunities. In essence, perpetrators become toxic assets that Hollywood avoids …

Planting And Harvesting Innovation: An Analysis Of Samsung Electronics, Seung Hoon Jang, Sang M. Lee, Taewan Kim, Donghyun Choi

Department of Management: Faculty Publications

This study explores how firms manage the entire life cycle of innovation projects based on the framework of harvesting and planting innovation. While harvesting innovation seeks new products in the expectation of financial performance in the short term, planting innovation pursues creating value over a long time period. Without proper management of the process of planting and harvesting innovation, firms with limited resources may not be successful in launching innovative new products to seize a momentum in high tech industries. To examine this issue, the case of Samsung Electronics (SE), now an electronics giant originated from a former developing country, …

An Analysis Of Tourism’S Impact On Our Modern World And Possible Solutions To Creating Sustainable Tourism Management, Morgan Hack

Senior Honors Projects, 2010-2019

→ This is an in-depth analysis of how tourism impacts communities around the world, looking at four specific case studies, taking into account each nation’s human development index (HDI), population, location, and the number of tourists traveling to these destinations each year. The research concentrates on the strengths and weaknesses of each city’s tourist management practices, and then there are proposed solutions based on their needs and available resources. When talking about sustainable tourism, it is essential to understand it in terms of future maintainability. Sustainable tourism is defined as “tourism that takes full account of its current and future …

Bachelor Of Science In Business Administration Major In Management_2019-2020, Nova Southeastern University

Huizenga Undergraduate Course Catalogs

No abstract provided.

Ua3/10 Announcing Wku's New Evp For Strategy, Operations & Finance, Wku President's Office - Caboni

WKU Administration Documents

President's Message re: hiring of Susan Howarth as Executive Vice President for Strategy, Operations & Finance.

Toward An Understanding Of How Post-Deployment User-Developer Interactions Influence System Utilization, Colleen Carraher Wolverton Phd

Department of Management

Although initial adoption of an information system has been shown to influence system success, further value can be obtained when end-users move beyond adoption, utilizing more features of the system and integrating it into their work routines. Organizations can increase the post-deployment utilization of their systems by emphasizing continued interaction between developers and end-users. In this study, we develop a research model investigating the influence of shared understanding, faithfulness of appropriation, and consensus on spirit on post-deployment system utilization. Using a sample from a healthcare organization, we show that increased end-user post-deployment interaction with developers supports a shared understanding between …

Building International Business Competencies, Human Capital, And Service Capabilities: A Study Of Emerging Market Professional Service Small-And-Medium-Sized Enterprises, Nicholas Mathew

ETD Archive

Prior research has shown that a firm’s intangible resources are an important source of sustainable competitive advantage. This dissertation focuses on the intangible resources of Professional Service Firms that are Small and Medium-sized Enterprises (PSF SMEs) from an emerging market (namely India). PSF SMEs from emerging markets (such as India) are expanding globally and are attempting to compete with developed country market firms. This research study examines the factors that allow these PSF SMEs to compete successfully in the global marketplace. Examining these factors will enable developed country market firms as well as other emerging market firms to better understand …

The Survival Of The German Fintech Market: An Accounting-Based Valuation, Leonard Stuckenborg, Jens Leker

The Journal of Entrepreneurial Finance

The purpose of this paper is to examine the essential characteristics of the financial statements of FinTech start-ups and to investigate which figures of balance sheets are suitable indicators of failure for this still rising group of start-ups. We conduct a quantitative analysis of 595 annual reports of FinTech start-ups issued between 2007 and 2016. Our study reveals that the balance sheets have a high share of current assets and often show losses not covered by equity. Based on the financial variables, the period of three to five years after foundation could be identified as critical phase for the future …

Information Security Climate And The Assessment Of Information Security Risk Among Healthcare Employees, Stacey Kessler, Shani Pindek, Gary Kleinman, Stephanie A. Andel, Paul E. Spector

Department of Management Faculty Scholarship and Creative Works

Since 2009, over 176 million patients in the United States have been adversely impacted by data breaches affecting Health Insurance Portability and Accountability Act–covered institutions. While the popular press often attributes data breaches to external hackers, most breaches are the result of employee carelessness and/or failure to comply with information security policies and procedures. To change employee behavior, we borrow from the organizational climate literature and introduce the Information Security Climate Index, developed and validated using two pilot samples. In this study, four categories of healthcare professionals (certified nursing assistants, dentists, pharmacists, and physician assistants) were surveyed. Likert-type items were …

2018-2019 Financial Summary, Morehead State University. Budget & Financial Planning Office.

Morehead State University Financial Summaries Archive

2018-2019 Financial Summary of Morehead State University.

Tech Entrepreneurship: An Experiential Journey, Punit Arora

Open Educational Resources

This course uses Lean Launchpad for creating entrepreneurial ventures that start small but can be scaled up fairly quickly. You should you take this class only IF you are interested in creating such ventures. This course provides real world, hands-on learning on what it’s like to actually start a high-tech company. This class is not about how to write a business plan. It’s not an exercise on how smart you arein a classroom, or how well you use the research library to size markets. This is a practical class – essentially a lab, not a theory or “book” …

The Bridge To Mainstream Music-Latin Pop Crossing Over Into Mainstream Music In The United States, Selena Fregoso

Whittier Scholars Program

Latin Pop within mainstream music has become a trend in the United States that has allowed for Spanish and English to coexist in one track. The causes of the emergence of this trend are the Latino population growth, streaming platforms, and Luis Fonsi and Daddy Yankee’s son “Despacito. This trend is impacting the music industry’s future by allowing artists to reach more people and expand their audience. The trend also implements Latino culture in American culture by creating unity between fans from different ethnic and cultural backgrounds. By looking at Latino population growth, Spotify streaming service, and music rankings through …

Student Loans: The Risk Of Defaulting By School Type, Lexi Meanor

Whittier Scholars Program

This project is an in depth report of the student loan crisis in America. Their project talks about how the loan process is, connections between types of schools and their rates, datya between public, provite, and non profit schools and how the growth of student loan debt is in United States.

The Future Of Work: An Investigation Of The Expatriate Experiences Of Jamaican C-Suite Female Executives In The Diaspora, On Working In Multi-National Companies, Suzette Amoy Henry-Campbell

Department of Conflict Resolution Studies Theses and Dissertations

The purpose of this study was to understand the lived experiences of Jamaican Expatriate Female C-suite executives in the diaspora of working in Multi-national Companies (MNCs). A further question to be answered was the meaning they derived from their experiences. With little research emerging from the Caribbean about this elite class of professionals, the research intended to expose the challenges faced as an outsider in unfamiliar spaces. Research on other groups have exposed limiting factors to women’s progress in MNCs. Critical Race Theory with a brief mention of Critical Human Geography and Intersectionality are lens applied to critique the experiences …

Challenges And Opportunities Brought To The Chinese Economy By Brexit And The New Us Administration, Lucia Morales, Bernadette Andreosso-O’Callaghan

Articles

The impact of Brexit and the election of Donald Trump as the 45th US president in the context of stock market reactions and economic policy uncertainty (EPU) within three key zones in ‘the Greater China Region’ (Hong Kong, Taiwan and China Mainland) are examined in this article. The chosen research period is from January 2014 to June 2017, and the EPU Index in the USA and the UK is used as a proxy to measure political uncertainty in two of the world major economies and how they impact on the Chinese stock market. The main contribution of the article can …

Fifty Years Of The Strategic Trade-Offs Model: In Memory And Honor Of Wickham Skinner, Roberto Sarmiento, Garvan Whelan, Matthias Thürer, Francisco Arturo Bribiescas-Silva

Articles

In 1969, Professor Wickham Skinner, whom many consider as “the father of manufacturing strategy,” published a seminal paper entitled “Manufacturing-Missing Link in Corporate Strategy.” Among the many interesting insights outlined in that article, Skinner is particularly careful to explain the importance of acknowledging the existence of specific trade-offs in the design of production systems. For example, he warns that a failure on the part of executives to recognize the limitations and compromises that are inherent to all technology and human based systems will inevitably result in a diminished ability of firms to compete successfully in the marketplace. Fifty years after …

List Voting’S Travels: The Importance Of Being Independent In The Boardroom, Maria Lucia Passador

Fordham Journal of Corporate & Financial Law

The life of the law, especially with regard to corporations, is strongly influenced by experience and practice. The board, a living element of corporate law, is therefore one of the most noteworthy aspects to be studied, given its relevant implications and role as the lifeblood of scholarly debates.

This Article offers a novel contribution to the assessment of list voting, a fairly unique Italian system that has been increasingly appreciated by institutional investors. A hand-picked dataset that stretches from 2005 to 2015 shows a positive correlation between minority-appointed directors in the boardroom and dividend payouts. Furthermore, the findings shed light …

Adoption Of Self-Service Technologies Among Banking Customers: A Revisit, Irbha Magotra, Jyoti Sharma, Supran Kumar Sharma

International Journal of Applied Management and Technology

The introduction of self-service technologies (SSTs) in the banking industry has been emerging as one of the significant business drivers that facilitate customers in operating their bank accounts. Considering this, the present study has made an attempt to pierce the existing literature with reference to the adoption of SSTs among banking customers. Particularly, the intent of the present article is to explore various personal (e.g., optimism, socioeconomic characteristics) and technology characteristics (e.g., perceived usefulness, perceived ease of use) that affect the acceptance of SSTs among the banking customers. Based on a review of the literature, a conceptual model for SST …

How Does Customer Service Offshoring Impact Customer Satisfaction?, Jonathan W. Whitaker, M. S. Krishnan, Claes Fornell, Forrest Morgeson

Management Faculty Publications

Information technology (IT) plays a vital role in customer relationship management (CRM), because CRM processes include the collection and analysis of customer information, firms use technology tools to interact with customers, and IT created the conditions under which firms can offshore CRM processes. Customers have negative perceptions toward offshoring, which suggests that firms might be reluctant to offshore IT-enabled CRM processes. However, firms have significantly increased offshoring for CRM processes, presenting a conundrum. Why would firms increase offshoring for CRM processes if there could be a risk to customer satisfaction?

This paper helps to resolve the conundrum by studying the …

Chronic Disease Management: How It And Analytics Create Healthcare Value Through The Temporal Displacement Of Care, Steven M. Thompson, Jonathan W. Whitaker, Rajiv Kohli, Craig Jones

Management Faculty Publications

The treatment of chronic diseases consumes 86% of U.S. healthcare costs. While healthcare organizations have traditionally focused on treating the complications of chronic diseases, advances in information technology (IT) and analytics can help clinicians and patients manage and slow the progression of chronic diseases to result in higher quality of life for patients and lower healthcare costs.

We build on prior research to introduce the notion of temporal displacement of care (TDC), in which IT and analytics create healthcare value by displacing the time at which providers and patients make interventions to improve healthcare outcomes and reduce costs. We propose …

Spurring Tensions At The Workplace And The Moderating Role Of Psychological Resilience: A Paradox Theory Perspective, Rawia Ahmed

Open Access Theses & Dissertations

Paradoxes are integral parts of our work lives. In this paper, I tested workplace triggers of four different categories of tensions: belonging, learning, organizing, and performing tensions, and I offered a theoretical framework on how these types of tensions affect employees' wellbeing negatively by examining stress. Further, I presented psychological resilience as a contingency variable that reduces the experience of stress at the workplace. I also created the organizing tensions instrument. I validated the scale and tested the model with three different samples: Sample 1 (125 MBA students), sample 2 (time 1 520 Qualtrics Panel respondents), and sample 3 (time …