Business Administration, Management, and Operations Commons^™

Improving Small Business Viability Through The Strategic Longevity And Health Maintenance Evaluation, Michael Rolleri, Abbas Nadim, Robert N. Lussier

Management Faculty Publications

Most adults are urged to go through an annual health checkup. We recommend that most mature small businesses perform an annual strategic longevity and health maintenance evaluation as well to ensure their viability. To this end, we provide strategic areas of critical importance to a small business viability and longevity and offer guidelines for small business owners, managers, consultants, and small business/entrepreneurship educators use to help improve performance. We add to the body of literature on small business success and failure factors by emphasizing the need for a closer look at the open systems nature of these businesses and the …

Essays On Networks Of Influence - Discovering Insight Through Social Network Analysis, Kevin D. Mentzer

2016

Social network analysis (SNA) is a set of methods used for the examination of the relations found in social structures. While SNA has been used to study business for over 100 years, with early work showing the structure of organizational charts, it has experienced resurgent interest recently with the advances in computing power that allow for much more complex examination of these networks.

This research demonstrates how the use of SNA yields novel insights in three different situations. In study 1 we apply SNA to take a fresh look at U.S. State gubernatorial power. We introduce and implement a weighted …

Big Data Management In United States Hospitals: Benefits And Barriers, Chad Schaeffer, Ariful Haque, Lawrence Booton, Jamey Halleck, Alberto Coustasse

Management Faculty Research

Big Data has been considered as an effective tool to reduce healthcare costs by eliminating adverse events and reducing readmissions in hospitals. The purpose of this study was to examine the emergence of Big Data in the United Sates healthcare industry, to evaluate hospital’s ability to effectively make use of complex information, and to predict the potential benefits hospitals might realize if they are successful. The findings of the research suggest that there were a number of benefits expected by hospitals when using Big Data analytics, including cost savings and business intelligence. In addition, hospitals have recognized that there have …

Quality Of Care And Profitability In Not-For-Profit Versus For-Profit Nursing Homes, David P. Paul Iii, Tyler Godby, Sarah Saldanha, Jazmine Valle, Alberto Coustasse

Management Faculty Research

Nursing home residents across the Unites States rely on quality care and effective services. Nursing homes provide skilled nurses and nursing aides who can provide services 24 hours a day for individuals that could not perform these tasks for themselves. Not-for-Profit (NFP) versus For-Profit (FP) nursing homes have been examined for utilization and efficacy, however, it has been shown that NFP nursing homes generally offer higher quality care and greater profit margins compared to FP nursing homes. The purpose of this research was to determine if NFP nursing homes provide enhanced quality care and a larger profit margin compared to …

Communication Practices In Technology Companies., Ruth Casey, Marc Gallagher

Teaching Fellowships

It is contended that the skills or competencies that are required of business graduates by technology companies, range from the ability to communicate complex information about global issues in ways that are accessible to and connect with the general public, to problem-solving and project-based interaction. This represents a shift in the type of communication practice that now characterises the technology company, with its main focus on “agile” frameworks of teamwork. This report examines the context for this development, and explores the role of assessment and pedagogy in preparing the student for these communication competencies, from the perspective of the technology …

Consumer Behavior Research: A Synthesis Of The Recent Literature, Sattari Setayesh, Kaveh Peighambari, Arash Kordestani, Pejvak Oghazi

Business Administration

This article analyzes 12 years of recent scholarly research on consumer behavior published in the five leading international journals in this field. Analyzing academic contributions to a specific area of research provides valuable insights into how it has evolved over a defined period. The approach was to briefly discuss content analysis and its application in scholarly literature review studies. The methodology used here involves the classification of topics to evaluate key trends in consumer behavior literature. It includes a ranking of topics published, typology of the published articles, the research classification in terms of methodologies, and analysis techniques. The most …

Two Tales Of One City: Image Versus Identity, Sattari Setayesh, Kaveh Peighambari, Tim Foster, Åsa Wallström

Business Administration

By applying the concepts of brand personality and attitudinal loyalty of a city as a brand, the objective of this study is to investigate the perceived place brand identity versus image and to empirically examine and compare their relationships with loyalty toward a city as a brand. This is to make a comparison between two groups of internal stakeholders; namely, residents of a city (image) and city officials (identity). The results indicate that there exists a great difference in the components of loyalty between city officials and the residents of the city. The results also reveal that how brand personality …

The Influence Of National Stereotypes On Country Image And Product Country Image: A Social Identity And Consumer Culture Theory Approach, Terence Motsi

ETD Archive

Multinational companies often make use of country stereotypes in their marketing efforts. Volkswagen used the tagline “That’s the power of German engineering” to utilize the positive stereotype of German efficiency as well as its positive country image. Academic research has recognized the importance of the country of origin cue (COO) in consumer decision making but research addressing the use national stereotypes as an antecedent to COO evaluation is relatively sparse.

The stereotype content model (SCM) contends that national stereotypes describe traits associated with a group of people through the dimensions of competence and warmth. Existing research on the antecedents of …

Evolution Of Physician-Centric Business Models Under The Patient Protection And Affordable Care Act, Tanya Nix, Lynn Szostek

International Journal of Applied Management and Technology

For decades, the cost of medical care in the United States has increased exponentially. United States citizens spend twice as much as their European counterparts on medical care. Congress enacted the Patient Protection and Affordable Care Act (PPACA) to ensure affordable healthcare to the citizens of the United States. PPACA legislation is creating a new paradigm in healthcare delivery and provider business models. The purpose of this case study was to explore physicians’ perspectives regarding physician-centric business models evolving under the requirements of the PPACA legislation. Data were gathered through semistructured interviews and questionnaires with a purposive sample of 75 …

E-Government Initiatives Case Study: New Models For Success, Douglass P. Smith

International Journal of Applied Management and Technology

This case study examines the efforts of a mid-tier, cabinet-level state agency to transform its constituency services to be more effective using information technology. The agency, based in a rural Midwestern state, faced increased scrutiny to raise accuracy, lower wait times, decrease expenditures, increase constituency satisfaction, and expand services to the state. To meet these challenges, the agency conducted a series of meetings to determine best possible opportunities for change and decided that technology solutions, which supported their business vision of the future, would be the foundation for that change. Redesigning core organizational processes—using several technologies such as e-commerce, content …

Exploring Crossover Effects Among Working Spouses Through The Lens Of Social Cognitive Theory: Soc And Work-Family Conflict, Kevin Thomas Wynne

Wayne State University Dissertations

Managing competing demands from multiple life domains poses a significant challenge for today's workforce. In particular, employees who also have an active role at home often experience work-family conflict (WFC), which is associated with a number of negative outcomes. Research has shown that the selection, optimization, and compensation (SOC) set of coping strategies includes behaviors that tend to reduce WFC. However, it remains unknown how working spouses' use of these effective strategies "crossover" to influence the partner’s outcomes. Do individuals' use of SOC coping strategies reduce their spouse's experience of WFC? Using an emergent data analytic method—the actor-partner interdependence model …

The Treatment Of Six Sigma In Introductory Operations Management Textbooks: Clearing Up The Confusion, Handanhal Ravinder, Ram B. Misra

Department of Management Faculty Scholarship and Creative Works

This paper critically examines the treatment of the statistical basis for Six Sigma and process capability in popular operations management textbooks. It discusses areas of confusion and suggest ways of treating the topic that make sense to instructors as well as students. Even though Six Sigma was introduced almost 30 years ago, misconceptions persist. In the textbooks we have found no consistency of approach or understanding of the statistical underpinnings (3.4 defects per million opportunities) of Six Sigma. Sometimes statements are made that are factually incorrect and cause frustration for students and instructors. Similar difficulties are encountered in discussions of …

Linkages And Spillovers In Global Production Networks: Firm-Level Analysis Of The Czech Automotive Industry, Petr Pavlinek, Pavla Žížalová

Geography and Geology Faculty Publications

The aim of this article is to analyze the linkages between and spillovers from foreign-owned (foreign) to domestic-owned (domestic) firms in the Czech automotive industry. Theoretically and conceptually, our research draws on two strands of literature: spillovers, linkages and effects of foreign direct investment on domestic firms and regional economic development; and literature on global production networks, global value chains and industrial upgrading. Empirical analysis is based upon unique data collected by the authors through a questionnaire completed by 317 foreign and domestic firms in 2009 and on-site interviews with 100 firms conducted between 2009 and 2011. Data analysis has …

A Case Study Exploration Of Blue-Collar Worker Retirement Plan Investment Decisions, Mark Griffin, Steven Tippins

International Journal of Applied Management and Technology

The finances of blue-collar workers were the most acutely impacted as these workers lost their jobs during the Great Recession of 2007 through 2009. The literature revealed a minimal understanding of how blue-collar workers allocated funds for their retirement, and what their investments might be when they invested. To address this problem, the current qualitative study addressed (a) how blue-collar workers chose to invest or not invest for retirement and (b) how blue-collar workers diversified their portfolio if they chose to invest. Theoretical foundations of the study were based on regret theory and prospect theory. A nonrandom purposeful sample of …

Strategic Onboarding Of Online Doctoral Students: Creating A Pathway To Academic Persistence, Barbara Holmes, Kent Willis, Ericka Woods

Education Doctorate Faculty Works

An onboarding strategy can help online universities improve new doctoral student productivity, engagement, and retention. A prescribed plan is vital to ensure the onboarding process is aligned, and clear designed support is provided for students. Recent literature justifies strategic onboarding includes acquiring the necessary knowledge, skills and behaviors to become successful members of an organization (Beaver and Erdogan, 2011). Similarly, doctoral students may benefit from clearly designed rules, protocols, and practices exclusive to the online doctoral experience. This study presents the process of strategic onboarding strategies for that will provide a smart start for online doctoral students.

Citation:

Strategic Onboarding …

Imsa360: 2016, Imsa Fund

IMSA Fund Reports

About ten years ago I tried to explain to my wife what made IMSA such an important, life-changing place for me. That explanation turned into a 329 page novel (my first published young adult novel), that I still think only scratched the surface of what makes IMSA such a wondrous, rare, and crucial place.

Excerpt: From the President

2015-2016 Financial Summary, Morehead State University. Budget & Financial Planning Office.

Morehead State University Financial Summaries Archive

2015-2016 Financial Summary of Morehead State University.

Project Risk Propagation Modeling Of Engineering, Procurement And Construction, Alireza Atin

Wayne State University Dissertations

The construction industry is complicated since it involves a variety of stakeholders, challenging environmental issues, huge investments, complex economic and political factors, and other features which may cause an uncertain and unpredictable environment for construction projects. Impacts of risk events can transfer from one phase (source) of a construction project to another phase (target) very quickly and can cause more damage in other phases. Thus, two surveys were conducted to understand the risk propagation phenomena among the engineering, procurement, and construction phases. We conducted two surveys and analyzed data acquired by using sensitive analysis and binary logistic regression modeling. Risk …

Promoting And Supporting Effective Organizational Governance, Sridhar Ramamoorti, Alan N. Siegfried

Accounting Faculty Publications

Internal audit’s role in organizational governance has become increasingly important in the wake of the recent global financial crisis and the continuing spate of governance failures in both financial and public sectors throughout the world. Informed observers and commentators have asked initially, “Where were the external auditors?” then “Where was the audit committee?” and finally, “Where was internal audit in all this?” This report draws on survey responses from internal auditors in 166 countries to take stock of the current role of internal audit in the governance process and learn how internal audit can better position itself to contribute to …

The Lego System Makes Co-Creation Painless For The Lego Group, Seth A. Peacock

UROP Posters

Co-creation is using consumers to help innovate with a product. While the methodology of co-creation has been extensively researched, different products’ relative suitability to co-creation is rarely examined. This research examines the LEGO Group’s co-creation efforts including LEGO Ideas, LEGO Factory, LEGO Mindstorms NXT, and LEGO Architecture. These programs’ reliance on LEGO’s versatility, modularity, adult fan community, and fan LEGO building expertise are evaluated and compared to other firm’s co-creation efforts. The adult LEGO community’s custom LEGO creations, including fan-designed and fan-sold sets, commissioned sculptures, and LEGO robotics development all constitute consumer innovation independent of the firm; the LEGO Group …

Ethnic Diversity Of Boards Of U.S. Companies: Business Sustainability And Group Dynamics, Saajan Sappal

UROP Posters

Ethnic minorities are significantly underrepresented on the Board of Directors of large US firms. White males comprise nearly twice the proportion of directorships of Fortune 1000 companies as they do the total US population. Ethnic diversity in corporate governance is valued as an asset per two prominent theories: Resource Dependence theory and Agency theory. However, Ethnic diversity on the Board of Directors can also impair the group process per Status theory and constraints such as tokenism and marginalization. This paper is aimed at developing both a theoretical and empirical understanding of the value of ethnic minorities on the Board of …

Conflict About Conflict: Antecedents, Consequences, And Moderators Of Conflict Asymmetry In Teams, Ayse Karaca

Wayne State University Dissertations

ABSTRACT

CONFLICT ABOUT CONFLICT: ANTECEDENTS, CONSEQUENCES, AND MODERATORS OF CONFLICT ASYMMETRY IN TEAMS

by

AYSE KARACA

December 2016

Advisor: Dr. Amanuel G. Tekleab

Major: Business Administration

Degree: Doctor of Philosophy

The main objectives of this dissertation were to examine the antecedents and consequences of conflict asymmetry from a multilevel perspective and to explore the impact of a contextual factor, team emotional intelligence, on the conflict asymmetry-outcome relationship. In addition, this study also sought to discover if the asymmetry measure used has an impact on the relationships tested and if the effects of conflict asymmetry can be generalizable to other team …

Determining Small Business Cybersecurity Strategies To Prevent Data Breaches, Jennifer Saber

Walden Dissertations and Doctoral Studies

Cybercrime is one of the quickest growing areas of criminality. Criminals abuse the speed, accessibility, and privacy of the Internet to commit diverse crimes involving data and identity theft that cause severe damage to victims worldwide. Many small businesses do not have the financial and technological means to protect their systems from cyberattack, making them vulnerable to data breaches. This exploratory multiple case study, grounded in systems thinking theory and routine activities theory, encompassed an investigation of cybersecurity strategies used by 5 small business leaders in Middlesex County, Massachusetts. The data collection process involved open-ended online questionnaires, semistructured face-to-face interviews, …

Business Case Studies In Sustainability Practices, Sheri L. Lynch

Honors Undergraduate Theses

Protecting the environment for future generations is crucial. Although businesses are under strong pressure to support sustainability, many leaders find it challenging to meet the environmental needs of the present without negatively impacting their economic goals. This paper describes some methods that businesses have adopted to effectively manage environmental issues and offer an opportunity for competitive advantage. In particular, three case studies show ways that the companies have embraced and integrated sustainability into their strategic planning process, which helped them achieve growth and success in the context of social and environmental concerns. The paper shows how these businesses have chosen …

The Varieties Of Investment Management Law, Harvey Bines, Steve Thel

Fordham Journal of Corporate & Financial Law

The duty of prudence enunciated by the Supreme Judicial Court of Massachusetts in 1830 in Amory v. Harvard College has come to stand as a talisman for the duties of investment managers. However, the variety of arrangements that are now used to manage other people’s money could not have been foreseen in 1830. Investment management is now subject to a collection of largely self-contained statutory and common-law systems. Although related in principle, they differ extensively in the investment management activities they affect and in the specific obligations they impose. Now seldom does a single statutory or common- law system cover …

Youtube Money: The Impact Of Brand Management On Online Video Companies, Samantha Perry

Honors Program Theses

Many YouTube channels today operate not only as miniature media outlets, but as fully functional media companies operating independently through advertising revenue. The top creators of content on YouTube bring in millions of dollars of revenue each year. This thesis seeks to answer the question of how content creators can harness the power of brand management strategy in order to maximize revenue and grow their audiences over time. I overview current trends among content creators industry-wide, and then focus on a group of channels to analyze their brand management habits on- and off-line. I then examine data from brands’ videos …

Does Management’S Attention To Different Facets Of Entrepreneurial Orientation Create Value For The Firm? A Longitudinal Study Of Large Retailers, Alka Gupta, Xiujian Chen, Vishal K. Gupta

New England Journal of Entrepreneurship

Studies of entrepreneurial orientation tend to merge its three components—proactiveness, risk-taking, and innovativeness—into a monolithic construct and analyze its relationship with firm outcomes at one point in time. This has resulted in knowledge voids related to the relative importance of the different components, their specific effect on value created by the firm, and their evolution over time. The present study links each component of entrepreneurial orientation to economic value creation using a longitudinal dataset. Results provide support for hypothesized relationships. Implications and avenues for future research are discussed.

The Secondary Interview : Ethical Concerns Regarding Social Media Scanning In The Commercial Hiring Process, Christopher Pollpeter

Honors Program Theses

As more and more of our daily lives take place online, it is becoming critical for our society to decide how we deal with ethical issues in an online context. The study of ethics has existed for millennia, but only recently have two people on opposite ends of the globe been able to communicate and collaborate on a project in real time. One of the most prominent places this change has affected the daily lives of Americans is in the world of business.

The Cost Of Feeling Good, Casey M. Field

Honors Undergraduate Theses

The Cost of Feeling Good attempts to quantify the optimum portfolio returns of Socially Responsible Investment Funds and Dual-Purpose Portfolios. In order to meet the demands of investors who want to create a social impact and generate financial returns, investors can choose two methods. For the purpose of this study, the social returns were quantified and the financial returns were quantified using net present value. In every scenario, the socially responsible investment decision generated higher financial returns. Because of the immediate loss to an investor after choosing the DPP strategy, financially, the SRI fund appears to be the better approach …

Have Traditional Auction Houses Been Affected By Online Ones?: The Case Of Phillips And Paddle8, Heejae Chung

MA Projects

There is always a strong demand for high quality art and collectibles. With the analysis of the case study and the interviews with experts from different auction houses, this paper will show whether the traditional auction markets have been affected by online ones.

Phillips is taking a strong hold over the middle market. In particular, Phillips’ Contemporary art department is known for focusing on younger artists, which represents lower prices than other areas. To compare in a fair way in terms of price and genre of artworks, Phillips’ Contemporary Art Day Sales in New York from 2006 to 2016 will …