Business Administration, Management, and Operations Commons^™

Strategic Agility, Business Model Innovation And Firm Performance: An Empirical Investigation, Thomas Clauss, Michael A. Abebe, Chanchai Tangpong, Marianne Hock

Management Faculty Publications

Despite the robust literature on the nature of business models and their implications for firm performance, research on the organizational antecedents of business model innovations (BMIs) is still evolving. In this paper, we empirically examine the extent to which firm-level strategic agility predicts the adoption of three (value creation, value capture, and value proposition) types of BMIs. Furthermore, we propose that the relationship between firm-level strategic agility and BMI adoption is contingent on the degree of environmental turbulence. Finally, we explore the mediating role that BMI plays in the relationship between firm-level strategic agility and firm performance. Our analysis of …

Essays On The Roles Of Employee Representatives On The Board In Corporate Policy-Making, Amirhossein Fard

Theses and Dissertations

This dissertation consists of four chapters, investigating the roles of employee representatives on the board in corporate policies in a sample of European countries. I examine the role of employee representatives on the board in firms’ merger and acquisition intensity and performance. In addition, I study the value-creating roles of these directors. In particular, I study the effects of employee representative directors on the firms’ pay gap between the CEO and average employees. In chapter Ι, I describe the background on the idea behind the presence of employee representatives and how the laws mandating this presence have changed in Europe. …

Adaptive Workflow Design Based On Blockchain, Daniel Narh Treku, Jun Sun

Information Systems Faculty Publications

Increasingly, organizational processes have become more complex. There is a need for the design of workflows to focus on how organizations adapt to emergent processes while balancing the need for decentralization and centralization goal. The advancement in new technologies especially blockchain provides organizations with the opportunity to achieve the goal. Using blockchain technology (i.e. smart contract and blocks of specified consensus for deferred action), we leverage the theory of deferred action and a coordination framework to conceptually design a workflow management system that addresses organizational emergence (e-WfMS). Our artifact helps managers to predict and store the impact of deferred actions. …

Empirical Evidence On Labor Profile Competencies Of Mexican Immigrants To The United States Of America, Azucena Leticia Herrera Aguado, Jorge A. Gonzalez

Management Faculty Publications

The immigration of Mexicans to the United States of America (USA) has led to migration policy problems in both countries, with ethical, social, human, health and labor implications. For this and other reasons, bilateral relations between these countries have long-standing legal needs. There is a need to find formulas and solutions to confront multiple challenges and opportunities. This research examines the professional profile of Mexican immigrants to the USA. We describe the qualitative, quantitative, exploratory and descriptive case method we employed in a pilot survey we applied in the Rio Grande Valley (RGV) of Texas and on a study of …

A Contingency Approach For Supply Chain Preparedness To Pursue Circular Economy Business Models, Santosh Nandi

Theses and Dissertations

A growing stream in circular economy (CE) research is about circular economy business models (CEBM). It suggests how firms could learn to adopt unique material and product designs, newer business models, value chain networks and potential enablers that satisfies CE ideologies about economic, environment, and society. However, the understanding about how firms could integrate CEBM practices at internal, supply chain, and external levels is limited. Given the rising complexities in supply chains, the goal of this dissertation is to: (a) understand the landscape of CE concepts within the supply chain management context, and consequently (b) comprehend how firms’ preparedness about …

Mobile Social Media In Inter-Organizational Projects: Aligning Tool, Task And Team For Virtual Collaboration Effectiveness, Yali Zhang, Jun Sun, Zhaojun Yang, Ying Wang

Information Systems Faculty Publications

Inter-organizational projects face unique challenges and opportunities due to team diversities and task complexity. Mobile social media like WhatsApp and WeChat emerge as new-generation collaboration tools in such endeavors. Based on a literature review, this study posits that how well team-tool, task-tool and team-task relationships are handled shape virtual collaboration effectiveness. The conceptual framework, validated with the interviews from inter-organizational project team members in China and the USA, leads to a research model. The results of a larger-scale survey confirm that tool usability, task fit and team connectivity contribute to virtual collaboration effectiveness, which affects project management success and team …

The Hierarchical Effects Of Employee Choice Of Language: The Role Of Customer Bilingualism And Self-Concept Clarity, Fuad Hasan

Theses and Dissertations

The impact of the choice of language is continuously widening and deepening in different socio-political contexts due to globalization and multiculturalism (Heller, 2010). A nascent stream of research (Zolfagharian, Hasan, & Iyer, 2017) also suggests that, in multicultural service encounters, employee choice of language affects customer perceived interaction quality, which in turn influences a host of outcome constructs germane to service researchers. Therefore, this dissertation focuses on how employee choice of language works in customer mind and shapes their attitude toward service interaction and the service itself. The exploration of this underlying psychological mechanism is expected to provide answers to …

Catalyzing Capacity: Absorptive, Adaptive, And Generative Leadership, Elizabeth A. Castillo, Mai P. Trinh

Management Faculty Publications

Purpose

Organizations increasingly operate under volatile, uncertain, complex and ambiguous (VUCA) conditions. Traditional command-and-control leadership can be ineffective in such chaotic environments. The purpose of this paper is to outline an alternative model to help leaders and organizations navigate effectively through VUCA environments. By developing three fundamental capacities (absorptive, adaptive and generative), leaders can cultivate organizations capable of continuous synchronization with their fitness landscapes. Central tenets of the framework include diversity, slack, learning, humility, reflection in action and abductive logic.

Design/methodology/approach

This framework is designed based on literature insights, conceptual analysis and experts’ judgment. The paper integrates knowledge from a …

Essays On American Depositary Receipts: New Fears, Investor Attention And Financial Bubbles, Juan P. Gutierrez

Theses and Dissertations

This dissertation consists of four chapters, focusing on American Depositary Receipts (ADRs) and how they are affected by new measures of investor sentiment, new proxies of investor attention, and financial bubble detection. ADRs are negotiable certificates of ownership in foreign companies that are traded in the U.S. financial markets.

In Chapter I, I make a brief introduction of ADRs. The types of programs there are, the market capitalization and volume in general and to some specific countries.

In Chapter II, I show that negative investor sentiment measures, derived from internet aggregate search indices, have a contemporaneous negative effect on ADR …

Three Essays On Economic And Financial Development In Latin America: Evidence From The 2000s Commodity Boom, Andre Coelho Vianna

Theses and Dissertations

The dynamic forces of commodity prices have become a subject of large interest due to the uprise of a commodity supercycle in the beginning of the 21st century. The main purpose of this dissertation is to assess the role of commodity shocks and international trade in Latin American financial and economic development in the last two decades. The first essay examines how commodity market structural shocks explain the variations in commodity prices. Structural Vector Autoregression (SVAR) results from 1997 to 2015 show that aggregate demand shocks are more evident during the recent commodity boom period and are robust to different …

Essays On Financial Markets And Investments, Shahil Sharma

Theses and Dissertations

Essay I examine regime-switching in the response of U.S. stock price to oil price shocks. We find statistically significant, time-varying, and dynamic state dependent response that resembles to high and low response regimes. Furthermore, we examine whether the timing of the regime shifts are consistent with three (direction, magnitude, and business cycle) manifestations of asymmetry by modeling the transition probabilities governing the switching process as functions of state variables. We observe strong and statistically significant support that stock price responds more aggressively to oil specific shocks during recessions than during expansions, while findings suggest weaker evidence of asymmetry pertaining to …

The Effects Of Developed Country Equity Markets On Developing Country Trading Partner Growth, Jorge S. Maldonado

Theses and Dissertations

This dissertation consists of three chapters, focusing on the effects that developed countries have on their developing country trading partners with the consideration of macroeconomic variables. In Chapter I, I explore the differences in the drivers and the corresponding magnitude effects on domestic real stock returns during fixed and floating exchange rate regimes. In Chapter II, the equity developed market effects on domestic real stock returns is determined during the pre- and post-great recession periods under floating exchange rate regimes. Chapter III summarizes the findings and provides concluding remarks regarding the benefits and disadvantages in adopting a floating exchange rate …

In Search Of Missing Time: A Review Of The Study Of Time In Leadership Research, Elizabeth A. Castillo, Mai P. Trinh

Management Faculty Publications

Many studies describe leadership as a dynamic process. However, few examine the passage of time as a critical dimension of that dynamism. This article illuminates this knowledge gap by conducting a systematic review of empirical studies on temporal effects of leadership to identify if and how time has been considered as a factor. After synthesizing key findings from the review, the article discusses methodological implications. We propose that a computational science approach, particularly agent-based modeling, is a fruitful path for future leadership research. This article contributes to leadership scholarship by shedding light on a missing variable (time) and offering …

Decálogo De Competencias Y Sus Indicadores Para Gestión De Capital Humano Universitario, Azucena Leticia Herrera Aguado

Management Faculty Publications

La presente investigación es cuantitativa y se enfoca a analizar las percepciones de una muestra de sujetos participantes en programas de posgrado de la Benemérita Universidad Autónoma de Puebla, en torno a los indicadores de competencias que deben estar presentes en el perfil del docente.

Los hallazgos del presente consisten en un modelo de perfil de puesto con los indicadores de competencia que debe poseer el docente de posgrado, agrupados en un decálogo de competencias.

El modelo expuesto es un referente innovador de la teoría de competencias docentes para diseño de políticas y programas aplicables a personal docente universitario, bajo …

The Role Of Human Resource-Related Quality Management Practices In New Product Development: A Dynamic Capability Perspective, Leopoldo J. Gutierrez-Gutierrez, Vanesa Barrales-Molina, Hale Kaynak

Management Faculty Publications

Purpose

The purpose of this paper is to adopt the dynamic capability (DC) view as a theoretical framework to empirically investigate the relationships among human resource (HR)-related quality management (QM) practices: new product development (NPD) as a specific DC, learning orientation, knowledge integration, and strategic flexibility. Learning orientation and knowledge integration represent two antecedents of strategic flexibility, and strategic flexibility is the developed ability that facilitates NPD.

Design/methodology/approach

To empirically test the relationships, the authors used data from 236 European firms and performed structural equation modeling.

Findings

Results indicate that HR-related QM practices contribute to creating a learning-oriented company, integrating …

An Integrated Lean Supply Chain Framework For U.S. Hospitals, Subhajit Chakraborty, Jorge A. Gonzalez

Management Faculty Publications

We apply a lean supply chain framework to the healthcare industry in the U.S., drawing support from lean systems philosophy. We conceptualize a view of the U.S. healthcare ecosystem that places a hospital and its admitted patients at the center and describes how all entities inside and outside the hospital work can implement lean principles to improve patients' quality care. This application depicts how a holistic consideration of hospital resources available in both the internal and external supply chain would increase the optimal use of such resources and ultimately serve patients. We offer propositions suggesting that an integrated supply chain …

If I Share What I Know, Will You Listen? The Role Of Personality And Rewards In Information Sharing And Group Decision Making, Janice Super, Pingshu Li, Ghadir Ishqaidef, James P. Guthrie

Management Faculty Publications

The authors examine underlying motivations for individuals to share information during a group decision making exercise. Focusing on two specific types of motivation: epistemic and prosocial, the study looks at both innate tendencies towards information sharing and the effect of a particular situational cue: group performance-based pay. Using a model called “Motivated Information Processing in Groups” (MIPG), the study examines the effect of group rewards on individual motivations to share unique information (prosocial motivations), as well the groups’ overall motivation to listen, consider, and deeply process that information (epistemic motivations). The authors find that, while some people are innately prone …

Hormonal Influence On Female Consumption Of Revealing And Sexy Fashion Products, Ngoc B. Pham

Theses and Dissertations

This doctoral dissertation addresses the biological and psychological components of consumers’ decision-making processes. Particularly, it investigates the impact of female sex hormones on women’s consumption behaviors regarding fashion products. These hormones reach peak level when women are near ovulation, and this research examines how these hormones, when at peak level, influence women’s attitudes and purchase intention towards sexy and revealing fashion products.

The research is based on two theoretical frameworks: ovulatory shift hypothesis (OSH) and theory of reasoned action (TRA). Specifically, the OSH, based on the female ovulatory cycle postulates that women change their sexual preferences for men with perceived …

Two Essays On International Capital Flows And Cross-Listings, Lu Sui

Theses and Dissertations

This dissertation explores two interesting issues: international capital flows and cross-listings. With high volatility of capital flows and imbalance of capital flows between emerging and advanced economies, the topic of capital flow management is always attractive to researchers and policy makers. The first essay explore how capital flows in G20 countries are significantly impacted by pull and push factors. The results show that international capital flows are significantly associated with domestic financial development, which is measured by stock market liquidity and domestic credit. Moreover, international capital flows are affected by some push factors such as, the growth of world economy …

Essays On Financial Decision Making, Corey A. Shank

Theses and Dissertations

Individuals make financial decisions daily, yet the literature on the mechanisms that drive financial decisions is limited. This dissertation looks to examine how physical characteristics, and personality subconsciously influence financial decision making by conducting an experiment. Furthermore, this dissertation examines biased decision making in the betting market by using data from covers.com. First, this dissertation finds that the cognitive impairments associated with having a higher body mass index is positively related to poor financial decision making and being more likely to commit the present bias, and distorting probabilities. Second, this dissertation finds that business students are more apt to fit …

Regression-Discontinuity Analysis Of The Effects Of Government Housing Policies, Alejandro Rojas

Theses and Dissertations

An influential literature has applied regression-discontinuity (RD) analysis to investigate the effects of government housing policies. This literature has failed to identify substantial effects of these policies, but may also suffer from various biases and limitations. This dissertation carefully examines what, if any, issues face RD analysis in this context. Chapter II considers the Affordable Housing Goals (AHGs) and Community Reinvestment Act (CRA), affordable housing policies that compel Fannie Mae and Freddie Mac (F&F) and depository institutions, respectively, to increase access to mortgage credit for borrowers perceived by some as “underserved” by the mortgage market. Chapter III considers the overall …

The Qm Evolution: Behavioral Quality Management As A Firm’S Strategic Resource, Young Sik Cho, Joo Y. Jung, Kevin Linderman

Management Faculty Publications

Firms implement various quality management (QM) practices to improve process quality. Scholars recognize that QM practices consist of both technical and behavioral oriented practices. The relationship of technical and behavioral oriented practices on performance has led to paradoxical relationships. Improving quality performance necessitates understanding the relationship between technical and behavioral orientated practices. This study empirically examines the relationship between technical and behavioral quality practices by collecting survey data from both US-based (N = 152) and China-based (N = 222) firms. The analysis uses the structural equation modeling technique, and shows that behavioral QM practices fully mediate the relationship between technical …

Essays On Corporate Governance, Wonseok Choi

Theses and Dissertations

Corporate governance is one major research topic in financial economics. Studies in this area explore how much severe agency problems firms have and how to mitigate such agency problems to benefit the firms and their investors. In this dissertation, I investigate whether outside directors’ dissention has a monitoring role. The first essay tests whether outside directors’ dissention increases firm value through outside directors’ monitoring role. The second essay examines outside directors’ dissention on earnings management. I found supportive evidences that outside directors’ dissention can increase firm value and reduce earnings management. Also, only aggressive dissentions can lead higher firm value …

To Grow Or Not To Grow: Socio-Cognitive Determinants Of Small And Medium Firm Growth And Threshold Mentality, David A. Alvarado

Theses and Dissertations

Small business owners (entrepreneurs) are heterogeneous in their motivations and goals, with some seeking to expand firm scope, size, and purpose, and others seeking stability. The small and medium firm growth literature indicates that growth intention varies, but why does it vary so much, and so often? Why do some firms have a threshold mentality, represented by a stability intention, while others have a growth intention? To explore these questions, this dissertation empirically examines the socio-cognitive determinants of small and medium firm growth intentions. Participants included owner/managers of independent Small and Medium-sized Enterprises (SMEs) decision-making authority for their firms. 159 …

Essays On The Unintended Consequences Of Banking Regulation, John Patrick Ned

Theses and Dissertations

Ned, John Patrick, Essays on the Unintended Consequences of Banking Regulation. Doctor of Philosophy (Ph.D.), August 18, 2017, 77 pp., 11 tables, references, 34 titles. The introduction of new financial regulatory reforms are designed to usually provide a positive impact for the firms in the banking system. However, there are some unintended consequences to the firms in the banking industry after the introduction of new banking regulations. In the two essays, I examine the impact of introducing new banking regulation on the different firms in the financial services industry and the impact of the new banking regulation on the commercial …

Essays On Non-Traditional Activities In The Banking Industry, Lijuan Sun

Theses and Dissertations

Starting in the 1980s, financial innovations and technology improvements led to important changes in corporate financing, primarily a significant decrease in the share of bank loans and an increased share of bonds and stocks. This change challenged the traditional banking business. The Gramm–Leach–Bliley (GLB) Act of 1999 allowed banks to engage more freely in non-traditional activities such as investment banking, venture capital, security brokerage, insurance underwriting, and asset securitization. Further, GLB encouraged changes in banks' business models and income mix that were already underway. Chapter I shows an introduction of non-traditional activities. Chapter II examines the relationship between non-traditional activities, …

Essays On Stock Market Contagion: Evidence From The Americas, Juan Andres Rodriguez-Nieto

Theses and Dissertations

In this dissertation we examine the financial contagion from the U.S. to the Americas during the U.S. financial crisis.

First, we examine the relationship between the U.S. perceived market volatility (VIX), perceived credit risk (TED spread), and the U.S. financial crisis, on the stock returns of these countries. Our findings suggest that VIX has negatively effects on the stock returns of all these countries and that this relationship increases significantly during the U.S. financial crisis. We also identify that increases in the TED spread, have negative effects on the stock market returns of Canada and Latin America, and this increases …

Three Essays On Likability Factors, Crowdfunding, And Entrepreneurial Performance, Yuanqing Li

Theses and Dissertations

In this dissertation, I conduct three empirical studies exploring the relation between likability factors, crowdfunding characteristics and entrepreneurial performance. Together these studies integrate aspects of major entrepreneurial likability factors including liking of the entrepreneur (source attractiveness, credibility, personal traits) and liking of the message (verbal content and expression), and components of nonverbal and verbal cues. I apply computer-mediated communication (CMC) and persuasion theories, political and marketing literature to provide a more fine-grained understanding of likability on crowdfunding success. In the first essay, I study how the non-verbal cues of a crowdfunding video influence the crowdfunding success. By employing social presence …

Value Cocreation As A Double-Edged Sword In Customers' Quality Of Life And Service Outcomes, Arash Hosseinzadeh

Theses and Dissertations

Both Service Dominant (SD) logic and transformative service research have received attention from marketing managers and scholars as a result of the expansion of the service sector. However, the SD logic perspective on "the growth of human wellbeing needs more explanation and attention" (Vargo & Lusch, 2016, p. 20). Healthcare is particularly relevant to both streams of research and enables customers to contribute to their wellbeing through cocreation of value. The marketing literature indicates customer value cocreation (CVCC) in healthcare activities enhances service perceptions and quality of life (QoL). However, the healthcare literature demonstrates that cocreation may damage patients' psychological …

Antecedents And Outcomes Of Customer Engagement: Bridging Customer Value Co-Creation Behavior And Customer Psychological State Engagement, Samaneh Torkzadeh

Theses and Dissertations

This dissertation draws on service-dominant logic and reviews the engagement literature to explore the antecedents and outcomes of two multi-dimensional customer engagement constructs: psychological state engagement (PSEngagement) and value co-creation behavior. PSEngagement is a precursor to value co-creation behavior, with the latter also known as behavioral engagement in prior research.

The model proposed in this dissertation was tested in two service contexts: higher education, with a sample size of 454, and fitness, with a sample size of 122. To minimize the common method variance typical of survey research (Podsakoff, et al. 2003), the model was tested twice per context, once …