Business Administration, Management, and Operations Commons^™

Appreciating Large Classes: Using Appreciative Inquiry To Foster A Hospitable Learning Space For Experiential Learning, Mai P. Trinh, Chantal Van Esch, Hector A. Martinez, Tracey Messer

Management Faculty Publications

Experiential learning has been documented as an effective method for student learning, yet its use in large-enrollment classes remains limited. Kolb’s experiential learning theory emphasizes that experiential learning requires a hospitable learning space (HLS) that is conducive to learning. In this article, we reframe the challenges to experiential learning in large classes as a failure to create and maintain an HLS, and we propose Appreciative inquiry as one solution to this problem. Appreciative inquiry is an organizational development methodology that practitioners have successfully used to engage large groups to leverage their strengths and resources. First, we describe the HLS as …

In The Eye Of The Beholder: Challenge And Hindrance Appraisals Of Work Characteristics And Their Implications For Employee’S Well-Being, Peikai Li, Maria C. W. Peeters, Toon W. Taris, Yejun Zhang

Management Faculty Publications

Previous research on the association between job characteristics and employee well-being has returned mixed results. In particular, the possible impact of individual appraisal of these job characteristics has not been well-acknowledged. To address this limitation, we drew on appraisal theory and examined: (a) how workers appraise particular job characteristics, and (b) how these appraisals affect the relationships between these job characteristics and well-being (i.e., work engagement and burnout). We tested our hypotheses across two studies. In a cross-occupation sample (Study 1, n = 514), we found that job demands and resources can be appraised as both challenges and hindrances. In …

Homogamy Or Heterogamy: The Effects Of Ceo Marriage On Family Firm Performance, Xi Yang, Wanrong Hou, Wencang Zhou

Management Faculty Publications

By integrating the complementary needs theory of mate selection and the notion of complementary assets into the research of family business, we propose that three components of spousal capital complement each other. We elaborate on how homogamy and heterogamy in terms of various socioeconomic and psychological factors can affect family business performance through its impact on marital conflict—an individual-level lens. The empirical analysis on the questionnaires conducted to CEOs of small and medium-sized family firms in the U.S. shows that occupational homogamy and religion homogamy have a positive effect on family-business firm performance, while psychological heterogamy has a positive effect …

The Workplace Integration Of Veterans: Applying Diversity And Fit Perspectives, Jorge A. Gonzalez, Joseph J. Simpson

Management Faculty Publications

Military veterans are a valuable part of the human capital resource pool. Nonetheless, veterans often struggle with their transition into civilian life and workplaces. This problem often limits the extent to which work organizations utilize their talents. Here, we briefly review relevant work from outside the management field and nascent work within the field to build a conceptual model for understanding the integration of veterans into the workplace. We do this by applying diversity and person-environment fit perspectives. A diversity standpoint helps us to understand veterans as a social group and their inclusion in the workplace, while the person-environment fit …

Product Complexity And Strategic Alliance On Drug Approval, Taoyong Su, Wanrong Hou, Edward Levitas, Sibin Wu

Management Faculty Publications

Management of the business-government relationship is critical for firm performance in regulated industries. In this paper, we predict a U-shaped relationship between product complexity and the time to approval by the US Food and Drug Administration (FDA). Moreover, we argue that this association is contingent on the types of strategic alliances (i.e., R&D alliance, Marketing alliance) of the focal firm in that those alliances help FDA and pharmaceutical companies achieve harmony. Using the approved drugs by FDA from 1999 to 2016 as the sample, our hypotheses are supported by the empirical analysis on US pharmaceutical firms. The findings have important …

Opportunity Finding By Nascent Entrepreneurs: Accidental Or Purposeful?, Rongji Zhou, Sibin Wu

Management Faculty Publications

Purpose: This research studies an important, but relatively unexplored entrepreneurial aspect: motivation and aspiration on opportunity finding/discovery.

Design/Methodology/Approach: This study surveyed 230 nascent entrepreneurs on their opportunity finding behavior. A poisson regression and a logistic analysis were conducted to discover the relationship between motivation/aspiration and opportunity search behavior.

Findings: Motivation and aspiration interact to influence active search in a positive way. However, only willingness to become an entrepreneur is found to search for opportunities purposefully. Research Limitations/Implications: Participants of the research are from a Midwest state in United States. Future research may collect sample from more and larger areas.

Practical …

The Founder Chief Executive Officer: A Review Of Current Insights And Directions For Future Research, Michael A. Abebe, Pingshu Li, Keshab Acharya, Joshua J. Daspit

Management Faculty Publications

Research Question/Issue

From its inception in the late 1980s and early 1990s, founder-chief executive officer (CEO) research has garnered significant scholarly attention in the strategy and entrepreneurship disciplines, although other fields—such as economics, finance, and family business—have also generated substantial research insight on this topic. Despite this progress, a limited consensus exists on the influence of the founder CEO owing to the fragmented nature of extant research. In this review, we address this fragmentation by reviewing current literature, synthesizing the discipline-specific findings into an integrated framework, and highlighting promising directions for future founder-CEO research.

Research Findings/Insights

Using a cross-disciplinary review …

The Power Of Words In Crowdfunding, Yuanqing Li, Sibin Wu

Management Faculty Publications

In this chapter, the authors first provide an overview of the crowdfunding phenomenon. Through the literature review of crowdfunding success factors in the four models, the authors then summarize that the current entrepreneurial research focused on success factors has failed to sufficiently examine how the power of words would affect crowdfunding. Therefore, the authors propose that non-verbal and verbal cues are crucial to entrepreneurial financing success. Based on the insufficient research related with those cues, especially the non-verbal ones, the authors open an area of study on non-verbal and verbal cues in the entrepreneurial financing process by conducting and writing …

Examining The Relationships Between Innovation, Quality, Productivity, And Customer Satisfaction In Pure Service Companies, Dongjun Rew, Joo Y. Jung, Steve Lovett

Management Faculty Publications

Purpose – This study investigates the relationships between innovation, quality, productivity, and customer satisfaction in pure service companies. Previous studies have shown a negative relationship between quality and productivity in services. However, we argue the two can be positively related when innovation is present.

Design/methodology/approach – We develop and test our hypotheses using secondary data from COMPUSTAT, KLD STAT, and the American Customer Satisfaction Index (ACSI). We test our hypotheses using ordinary least squares regression and conduct additional testing using path analysis.

Findings – The findings show that quality and productivity are positively related when innovation is present in pure …

Feeling Shame And Guilt When Observing Workplace Incivility: Elicitors And Behavioral Responses, Gerardo A. Miranda, Jennifer L. Welbourne, Ana M. Sariol

Management Faculty Publications

This research investigates the elicitors and behavioral responses associated with feeling guilt and shame in response to observed workplace incivility. We draw from the appraisal model of selfconscious emotions to hypothesize that perceiving personal responsibility for acts of incivility conducted by others in the organization is associated with feelings of guilt and shame, and that these relationships are differentially moderated by perceived controllability over the incident. We further propose that shame is associated with avoidance and withdrawal behaviors, whereas guilt is associated with retaliatory and supportive behaviors in response to the observed incivility. We tested these hypotheses with a sample …

Effects Of Employee Personality On The Relationships Between Experienced Incivility, Emotional Exhaustion, And Perpetrated Incivility, Jennifer L. Welbourne, Gerardo A. Miranda, Ashwini Gangadharan

Management Faculty Publications

Workplace incivility refers to low-intensity negative behaviors that violate workplace norms of respect. Incivility is known to be a type of stressor in the workplace, with recent research drawing attention to how it may differentially affect employees with varying personality traits. Drawing from a stressor–strain theoretical framework, we examined the moderating effects of four of the Big Five personality traits (agreeableness, conscientiousness, neuroticism, and extraversion) on the relationship between individuals’ experienced incivility and their subsequent emotional exhaustion and perpetrated incivility toward others in the organization. Results from a 2-wave survey of 252 working adults indicate that personality traits moderated the …

Evo Morales And Electoral Fraud In Bolivia: A Natural Experiment And Discontinuity Evidence, Diego Escobari, Gary A. Hoover

School of Economics and Finance Faculty Publications

This paper uses a unique data set and a natural experiment based on the shutdown in the official preliminary vote counting system to identify and estimate the size of electoral fraud in the 2019 Bolivian presidential elections. The 2016 Constitutional Referendum and the participation of other political parties serve as controls to estimate various difference-in-differences and difference-in-difference-in-differences specifications. The results show evidence of a statistically significant electoral case of fraud that increased the votes of the incumbent Movimiento al Socialismo and decreased the votes of the runner up Comunidad Ciudadana. We estimate that the extent of the fraud is 2.50% …

Psychological Detachment: A Creativity Perspective On The Link Between Intrinsic Motivation And Employee Engagement, Debjani Ghosh, Tomoki Sekiguchi, Yuka Fujimoto

Management Faculty Publications

Purpose

The purpose of this paper is to develop an additional perspective on when and why intrinsic motivation predicts employee engagement by presenting a contextual boundary of psychological detachment in relation to the relationship between intrinsic motivation, employee creativity and employee engagement of workers.

Design/methodology/approach

Data were collected from 288 full-time Japanese workers using an online survey. The study used a bootstrap method (Preacher and Hayes, 2008) to test mediation, and a Hayes method (2013) to test moderation and a first-stage moderated mediation model.

Findings

Employee creativity mediated the relationship between intrinsic motivation and employee engagement, and the relationship between …

Peer Coaching: A Holistic Experiential Learning Process In Online Leadership Classes, Mai P. Trinh

Management Faculty Publications

This chapter offers practical reflection and guiding principles on how to facilitate a holistic experiential learning process for online students with the use of peer coaching, in which two students are paired together to have frequent conversations to help each other understand class work and practice interpersonal skills. Peer coaching is an effective way for students to engage in all learning modes around the Kolb experiential learning cycle and improve their learning experience in online classes. In peer coaching, students learn from the diversity of their peers, better understand and apply class concepts in their own lives, gain specific leadership …

Female Ceo Leadership And The Likelihood Of Corporate Diversity Misconduct: Evidence From S&P 500 Firms, Hazel H. Dadanlar, Michael A. Abebe

Management Faculty Publications

Large-scale discrimination lawsuits-as major types of corporate diversity misconduct-pose significant challenges for the reputation and financial well-being of firms. This study explores the role female CEOs play in reducing the likelihood of such lawsuits. Drawing from social role theory, we propose that female CEOs, given their high-profile position, past career experiences and general sensitivity to diversity misconduct, play a critical role in minimizing the occurrences of discrimination lawsuits. We tested our predictions using a panel data from S&P 500 U.S. firms between 2010 and 2015. The findings indicate that firms that are led by female CEOs have a reduced likelihood …

The Secret Life Of Pets: The Intersection Of Animals And Organizational Life, Thomas K. Kelemen, Samuel H. Matthews, Min (Maggie) Wan, Yejun Zhang

Management Faculty Publications

Although often overlooked, pets and other animals intersect with organizations in interesting, important ways. We seek to define how various animals intersect with organizations, highlight opportunities for theory development, and illustrate important areas for future research. We also explore how pandemics such as COVID-19 might affect the animals we highlight.

Flexible Versus Simple Trade-In Strategy For Remanufacturing, Zhaojun Yang, Xu Hu, Jun Sun, Yali Zhang

Information Systems Faculty Publications

Some enterprises recently start to offer the flexible trade-in option to attract customers from competitors, in contrast to the simple one that only allows them to return used products to the same manufacturers for new. Based on analytical and numerical analyses, this study compares the environmental impacts of two trade-in strategies (simple versus flexible) in combination with different carbon tax policies. From the perspective of consumer switching behaviour, a Hotelling model with two market segments is established. Under the flexible trade-in strategy, the carbon emission of enterprises turns out to be significantly higher than that under the simple trade-in strategy. …

Busy Directors And The Occurrence Of Corporate Environmental Misconduct, Michael A. Abebe, Carla D. Jones, Keshab Acharya

Management Faculty Publications

The occurrence of corporate misconduct is a significant organizational event that adversely affects not only the firm’s performance but also its relationships with key stakeholders. Corporate directors are pivotal in the prevention and management of organizational misconduct. In this study, we focus on the phenomenon of “overboarded directors” (those serving on three or more corporate boards). Specifically, we propose that busy directors are less likely to be effective in monitoring environmental misconduct given the substantial cognitive overload and a limited sense of alertness associated with multiple directorships. We propose that firms with busy directors are more likely to have environmental …

Multilevel Perspectives On Leadership In The African Context, Michael A. Abebe, Amanuel G. Tekleab, Augustine A. Lado

Management Faculty Publications

Despite the depth of research on leaders and leadership in the Western and Asian contexts, the study of leadership in the African context remains at a nascent stage. In this special issue, we take a multilevel perspective to review and synthesize current research on leadership in Africa in three distinct scholarly domains (Organizational Behavior & Human Resources (OB/HR), Strategy and Entrepreneurship). Based on this review, we offer specific recommendations to advance leadership research and improve the scope and rigor of theoretical and methodological approaches. Finally, we present three scholarly works that highlight the distinctive nature of leadership in Africa, including …

Toward A Typology Of Social Entrepreneurs: The Interplay Between Passionate Activism And Entrepreneurial Expertise, Michael A. Abebe, Sarah Kimakwa, Tammi C. Redd

Management Faculty Publications

Purpose- This paper contributes to research in social entrepreneurship by introducing a typology that describes four distinct types of social entrepreneurs based on the nature of their lives and career experiences and the scope of their social engagement.

Design/methodology/approach- In order to build a typology of social entrepreneurs, inductive profile analysis and archival research design approaches were used. A large variety of social entrepreneur profiles that are available in prominent social entrepreneurship organizations such as Ashoka Foundation, Echoing Green, Schwab Foundation and Skoll Foundation were examined.

Findings- Using four types of social entrepreneurs from the typology, the …

Addressing Barriers To Primary Care Access For Latinos In The U.S.: An Agent-Based Model, Hyunsung Oh, Mai P. Trinh, Cindy Vang, David Becerra

Management Faculty Publications

Objective: Disparities in access to primary health care have led to health disadvantages among Latinos and other non-White racial groups. To better identify and understand which policies are most likely to improve health care for Latinos, we examined differences in access to primary care between Latinos with proficient English language skills and Latinos with limited English proficiency (LEP) and estimated the extent of access to primary care providers (PCPs) among Latinos in the U.S. Method: We used agent-based modeling techniques to estimate the effects of English proficiency, insurance coverage, Latinos with LEP seeking care from English-speaking PCPs, distance to PCP, …

Gender Differences In Acquiring Business Support From Online Social Networks, Tammi C. Redd, Sibin Wu

Management Faculty Publications

Social Networks have always been an invaluable resource for entrepreneurs attempting to engage in venture creation and growth. While differences in gender and its effect on traditional social networks have been explored, it is worth examining the gender effect when using the internet to create online network connections that supply useful resources. This study investigates the difference between male and female entrepreneurs’ social networks, the resources obtained from those networks, and the evolution of the ever-valuable weak tie. Hypotheses are tested using analysis of variance and analyses reveal women that female entrepreneurs and male entrepreneurs use the online network connections …

Corporate Governance And Short Sales, Andres Bello

Theses and Dissertations

Chapter one in this study examines the relation among short sales activity and the CEO dismissals, its disclosure, and replacement choice. The study includes several monthly and annualized short sales metrics: short interest ratio, SIR, measured as the shares held short as of settlement date divided by outstanding shares and short cover ratio, SE, measured as the monthly shares held short as of settlement date divided by the volume traded as well as regression modeled abnormal activity from 1992 to 2018. The results suggest informed trading in the pre-announcement period, revealing SIR and abnormal short interest ratio metrics significantly increase …

Stock Option Pay Versus Restricted Stock: A Comparative Analysis Of Their Impact On Managerial Risk-Taking And Performance Extremeness, Wanrong Hou, Steve Lovett, Abdul Rasheed

Management Faculty Publications

This study investigates how two stock-based incentives affect the risk-taking behavior of CEOs. We compare stock options and restricted stock in terms of their impact on the magnitude of investments and performance extremeness. We test our hypotheses using data for 23 years starting from 1993 for a large sample of S&P 1500 firms. Our results indicate that both stock option and restricted stock pay increase the magnitude of investments undertaken by CEOs, but that stock options have a much stronger effect. Also, stock option pay increases the likelihood of both big gains and big losses, but restricted stock reduces the …

Carbon Tax Or Cap-And-Trade: Which Is More Viable For Chinese Remanufacturing Industry?, Xu Hu, Zhaojun Yang, Jun Sun

Information Systems Faculty Publications

The debate between cap-and-trade and carbon tax, two major carbon emission reduction mechanisms to deal with global warming, has been going on for years unsettled. The strategy to implement one of them or both is by far mainly addressed at the national level, and there is a need to customize the policy-making for different sectors, especially the emerging remanufacturing industry that has the great potential to reduce material and energy consumptions. Based on a closed-loop supply chain model, this study analyzes the tradeoffs between carbon tax and cap-and-trade with a series of numerical studies. While keeping carbon emissions under control, …

Challenges Or Hindrances? Implications Of Work Characteristics Appraisals For Employees’ Well-Being, Peikai Li, Maria C. W. Peeters, Toon W. Taris, Yejun Zhang

Management Faculty Publications

Previous research on the association between job characteristics and employee well-being has returned mixed results. In particular, the possible impact of individual appraisal of these job characteristics has not been well-acknowledged. To address this limitation, we drew on appraisal theory and examined (a) how workers appraise particular job characteristics, and (b) how these appraisals affect the relationships between these job characteristics and well-being (i.e., work engagement and burnout). We tested our hypotheses across two studies. In a cross-occupation survey (Study 1, n = 514), we found that job characteristics of “demands” (time urgency, role conflict, and emotional demands) and “resources” …

The Effects Of Absenteeism On Organizational Outcomes: A Principal Component Analysis, Lee L. Hisey

Management Faculty Publications

This study surveyed the Louisiana Employer Support of the Guard and Reserve data base to determine the effects of absenteeism on the association between number of customers served by the organization and measures of organizational output, customer satisfaction, and employee behavior. The Principal Component Analysis indicated that quality of the organization’s output, employee’s satisfaction with their work, and training on employee performance are all positively associated with change in the number of customers served.

Overcoming The Shadow Of Expertise: How Humility And Learning Goal Orientation Help Knowledge Leaders Become More Flexible, Mai P. Trinh

Management Faculty Publications

Although experts are valuable assets to organizations, they suffer from the curse of knowledge and cognitive entrenchment, which prevents them from being able to adapt to changing situational demands. In this study, I propose that experts’ performance goal orientation resulting from pressures to perform contributes to their flexibility, but this mechanism can be moderated by learning goal orientation and humility. Data from a small sample of healthcare professionals suggested that performance goal orientation partially explained the mechanism of why experts may be inflexible. Humility, both as self-report and other-report measures, was found to be the most consistent moderator of this …

Perceived Fit Between Green Is And Green Scm: Does It Matter?, Zhaojun Yang, Jun Sun, Yali Zhang, Yin Wang

Information Systems Faculty Publications

From a task-technology fit perspective, green SCM and green IS are likely to have synergistic effects on corporate sustainability. Yet, the exact mechanisms through which their perceived alignment by employees may exert influences on organizational performances are unclear. This study captures potential enablement and coverage routes at different development stages of sustainability with fit-as-mediation and fit-as-moderation, respectively. The results based on the observations collected from more than 400 organizations in the USA and China suggest that the perceived fit gradually shifts from a moderator role to a mediator role as the two green endeavors integrate with each other.

The Influence Of Ceo Political Outspokenness On Stock Market Reaction And Firm Performance, Keshab Acharya, Michael A. Abebe, Mark Kroll

Management Faculty Publications

CEOs' public communications are considered essential parts of their stakeholder management efforts. Specifically, CEOs' oral and written communications pertaining to their firms' actions receive scrutiny from external stakeholders (e.g. investors, stock analysts, regulators) and members of the media (Conaway & Wardrope, 2010; Kassel, 2017). There is a burgeoning body of research on CEO communication. Research evidence, for instance, points to the extent to which CEOs' communications influence firm performance and investor behavior (Whittington, Yakis-Douglas, Ahn, 2016; Elliott, Grant & Hodge, 2018). Furthermore, CEOs' communications have been shown to shape firm reputation and stakeholder perceptions in times of crises (Seeger, Sellnow …