Business Administration, Management, and Operations Commons^™

Efficiency Analysis Of A Congested Brazilian Airport Applying Slots Optimization Control: Congonhas Airport Case, Mariana Franco B. Mendes, Rafael Roco De Araujo, Ana Paula Beck Da Silva Etges, Massoud Bazargan

International Journal of Aviation, Aeronautics, and Aerospace

The current slot allocation mechanism in Brazil, based on the International Air Transport Association (IATA) rules, and its supplementary local regulation The National Civil Aviation Agency (ANAC), displays a few issues and limitations (e.g. slot misuse, allocation inefficiencies). Such issues are particularly present in the case of busy airports that works near their maximum capacity for major parts of the day. This inefficiency problem is generated because of the complexity of slot allocation added to the limited decision support available for the Brazilian system. This study focuses on the implementation of an optimal slot model, based on IATA regulations with …

Increasing Airports' On-Time Arrival Performance Through Airport Capacity And Efficiency Indicators, Nurettin Dinler, William B. Rankin

International Journal of Aviation, Aeronautics, and Aerospace

To optimize the U.S. airports’ operational performance, the Federal Aviation Administration (FAA) provides various metric values (i.e., average gate arrival delays, the average number of daily aircraft operations, effective gate-to-gate times, and taxi-in and taxi-out times) attributed to NextGen programs. The U.S. airports are now expected of designing more efficient arrival and departure procedures as part of their NextGen capabilities. This study, therefore, examined the relationship between airport efficiency and capacity indicators, provided by the FAA as metric values, and the U.S. airports’ on-time arrival rates over the period from 2009 to 2017. To test the relationship and build a …

From Snacking On Diversity And Inclusion To Systemic Organizational Consumption, Robin Roberts

Publications

Purpose – Most global organizations have a diversity and inclusion (D&I) statement and initiatives to advance equity within their organizations though minimal traction is evidenced by what is espoused. This article demonstrates how to make progress in D&I generalizable to global workplaces.

Approach – Approaching D&I initiatives as collectivist working society bridges gaps in resourcing, powering, and actualizing D&& organizationally unlike is being demonstrated in companies where D&I is facilitated by majority groups.

Originality/value – This article provides human resource practitioners with a systemic method of advancing diversity and inclusion equitably while promoting organizational citizenship comparable to thriving workplaces.

Four Practices For Achieving An Effective Work Force- By Using Coaching, Mentoring, Empowerment, And Motivational Tools Scm Leaders Can Attract, Retain, And Develop Their Multi-Generational Staffs, Peter E. O'Reilly

Publications

Presentation Learning Objectives:

• Implement best practices immediately associated with attracting, retaining, and motivating multi-generational folks for greater results in a SCM organization.
• Distinguish the differences and benefits from employing both coaching and mentoring methods in a multi-generational work force for higher SCM productivity.
• Evaluate and utilize numerous motivational tools to address the different ways each of the four multi-generational can best be motivated.

A Data Mining Approach To Building A Predictive Model Of Low-Cost Carriers' Presence In The U.S. Domestic Routes, Canh Nguyen, John E. Deaton, Nurettin Dinler

International Journal of Aviation, Aeronautics, and Aerospace

The purpose of the study was to build the predictive model of the presence of U.S. low-cost carriers (LCCs) in the domestic network structure. SEMMA (Sample, Explore, Modify, Model, and Assess) schematic in data mining was followed and employed as the primary methodological procedure. Data in the period of 1Q2016-1Q2018 were extracted from the Bureau of Transportation Statistics (DB1B database) and reconstructed to form predictors. Stepwise logistic regression showed a significant predictive performance compared to decision tree technique in terms of fitting measures, which was then used as the concluding model. Significant predictors included: (1) Market concentration positively related with …

The Airport Industry And Community Engagement: An Airport Social Responsibility (Asr) Model, Laura Zizka, Doreen Mcgunagle, Patti Clark

Publications

In today’s global economy, the airport industry has achieved uneven results in reporting a balance of growth to preserving environment, enhancing social equity, and providing economic benefits for its stakeholders. Is the absence of reporting consistency a matter of initiative, knowledge, resources or a combination of factors? This exploratory case study reviewed the current sustainability efforts and reporting of 12 randomly selected United States commercial service airports to address what economic, environmental, and social sustainability initiatives were published, what tangible effects the efforts had on stakeholder engagement, and identified the best practices that could be implemented within the industry. Data …

Project Manager Leadership Behavior: Task-Oriented Versus Relationship-Oriented, Thomas G. Henkel, James W. Marion Jr, Debra T. Bourdeau

Publications

In this paper, we examined managers’ leadership behavior when working on a simulated team project regarding task-oriented versus relationship-oriented leadership behavior to effectively achieve successful project completion. Managers attending an advanced project management development program responded to the Fielder Leadership Behavior Style Self-Assessment, which is a useful framework to determine task-oriented versus relationship-oriented leadership behavioral styles. The degree of task-oriented versus relationship-oriented leadership behavior styles was assessed to determine the approach taken by the managers for achieving successful project completion. A Pearson’s chi-square test was conducted to determine whether the observed values were significantly different from an expected value of …

Global Aviation System: Towards Sustainable Development, Marina P. Bonser Dr.

International Journal of Aviation, Aeronautics, and Aerospace

Aviation around the world has integrated into a global system. As the integration process continues, more aspects and levels of it need to be lead towards the sustainable development of the whole system via advancing strategic management, global communication proficiency, and technological expertise. It becomes essential to enrich global language (English) proficiency with cross-cultural communication competence not only for communication in the air but also for airport security, passenger and cargo services, aircraft and equipage engineering, building, and maintenance. Nowadays lower levels of management need more advanced strategic thinking and problem solving skills, and higher levels of management need global …

Mindspace And Development Of Organizational Culture In Aviation Safety Management, Wilson Gilliam Jr

International Journal of Aviation, Aeronautics, and Aerospace

Abstract

The organization’s role in establishing a culture fertile for safety development, risk management and mitigation is paramount. Barriers to the effectiveness of aviation safety systems may emerge when human biases interfere with the basic processes of safety management systems. Biases come in many forms and can serve as unconscious discriminatory behaviors against a person’s race, gender, sexual orientation, profession, skill level or other characteristic. Biases can also result from instinctive reactions and habitual patterns serving to protect one’s status, sense of belonging, desire to be viewed as normal and other characteristics. Minimizing biases within an organization is a key …

A Field Study: An Examination Of Managers’ Situational Leadership Styles, Thomas G. Henkel, Debra T. Bourdeau

Publications

The present study explored the applicable situational leadership styles of experienced military managers attending an advanced leadership educational program. While attending this program, these managers were requested to reveal the results of their situational leadership self-assessment in which they participated. A total of 620 managers agreed to reveal their results, and descriptive statistics were conducted to determine the findings of their situational leadership self-assessments. The study research results revealed two situational leadership styles were predominating: (Telling and Participating). The findings of research study have significant implications for managers when leading individuals and teams for organizational success. These findings also may …

Project Financial Distress: Early Signs And Ways To Overcome, Dimitrios V. Siskos

Publications

Financial distress is a hot topic these days in finance and the project’s health is very important for investors as well as management. Investors posit money in those projects which are financially healthy as the risk of default is minimized for them, while management must be able to identify causes of distress which can be controlled by taking different measures (Khurshid, 2013). However, the fact that many projects encounter financial distress requires further investigation. This paper deals with the elements of project financial distress as its major signs and sources as well as it suggests ways to eliminate the consequences. …

Uas Maintenance: A Critical Component In Maintaining Airworthiness, Bettina M. Mrusek Ph.D., Patti J. Clark Ph.D., Kristy W. Kiernan Ph.D.

National Training Aircraft Symposium (NTAS)

Over the last several decades, the notion of traditional aircraft design has significantly changed. While there are many modern aircraft that resemble earlier models, their components, systems, and overall architecture have evolved, including the introduction of small unmanned aircraft systems. Despite the growing consumer attraction to own and operate these aircraft, the subsequent impact on safety is an area of intense concern. The requirement of an established maintenance program for manned aircraft is rooted in ensuring that all aircraft are deemed safe for flight. Preventive maintenance schedules are based on component reliability data, which minimizes unnecessary maintenance while preventing maintenance-related …

Innovation Ambidexterity And The Three-Legged Stool: The Value Of Business Processes, Janet Tinoco

Publications

Successful accomplishment of ambidexterity in innovation was, and remains today, a perplexing and challenging task for many firms, especially those in the competitive high-technology climate. Ambidexterity in this context is the ability to create radical product innovations for the future while also developing incremental product innovations for short-term return. Each type of innovation requires different—often opposing—structures, cultures, and processes. Thus, to become ambidextrous, companies must create a balanced mix of all three, each a leg in a three-legged stool.

Implications Of Short Scheduled Ground Times For European Carriers, Johannes Waltenberger, Hans-Joachim K. Ruff-Stahl

International Journal of Aviation, Aeronautics, and Aerospace

Low-cost carriers are applying hybrid business strategies in Europe to compete with traditional airlines for more customers. The aim of this study was to investigate the differences between low-cost and non-low-cost carriers on an operational basis in terms of on-time performance, turnaround scheduling, turnaround performance, and block time setting. Data was retrieved from flightradar24.com and analyzed for three major European low-cost carriers and two hub-and-spoke operators for the airport of Valencia. Results indicate that the combination of turning around aircraft quickly and sufficient time on ground to absorb delay is a key factor for success. The findings are relevant for …

An Optimal Airline Revenue Management Seat Pricing Plan Model, Constantine M. Koursaris, James W. Marion Jr.

International Journal of Aviation, Aeronautics, and Aerospace

The goal of an airline is to sell tickets at the highest fare possible, thus yielding maximum profit for the stakeholders. As airline seat pricing is divided into different fare classes, a revenue management system is created and maintained to identify opportunity costs where the airline may sell an optimum number of available seats in both discounted fare and full fare classes. Ideally, under perfect conditions, the airline will sell all available seats at full capacity for each leg of a trip. Under non-ideal conditions for the airline, not all available seats may sell at either full fare or discounted …

Award Winners: 2018 Atrs Global Airport Performance Benchmarking, Tae Oum, Chunyan Yu

Publications

The ATRS Global Airport Benchmarking Project measures and compares the performance of several important aspects of airport operations: Productivity and efficiency, unit costs and cost competitiveness, financial results and airport charges. The report also examines the relationships between various performance measures and airport characteristics as well as management strategies in order to provide a better understanding of observed differences in airport performance. The 2018 report includes 204 airports and 24 airport groups of various sizes and ownership forms in Asia Pacific, Europe and North America. This presentation highlights the top efficiency award winners.

Competitiveness Of Hybrid Electric Aircraft On Short Range Scheduled Flights, Johannes Anton, Hans-Joachim K. Ruff-Stahl

International Journal of Aviation, Aeronautics, and Aerospace

Hybrid electric aircraft are expected to enter the small regional aircraft market within the next two decades. The aim of this study was to investigate if a hybrid electric passenger aircraft with 50 seats can be competitive against the established 100 seat aircraft on short range scheduled flights. The Embraer EMB 145 and EMB 190 regional jets were chosen as benchmarks for that market. A hypothetical hybrid version of the EMB 145 with increased fuel efficiency was tested on a cost per available seat mile (CASM) basis. The t tests confirmed significant (p < 0.05) competitiveness of the hybrid version, while in contrast the conventional 50-seater was significantly more expensive compared to the 100seat aircraft. This indicates that hybrid aircraft could enter the short haul market with a competitive advantage, even against the established 100 seat regional jets.

A Field Study: Managers’ Work Behavioral Styles, Thomas G. Henkel

Publications

Over the years, personality assessment tests have allowed employers and managers to discover the personal types regarding strengths and weaknesses of their employees and themselves. This includes how they process and organize information, make decisions, and interact with team members and other stakeholders (PMBOK, 2017). The present research study explored the applicable work behavioral styles of experienced managers attending an advanced leadership educational program. Seven hundred and fifty-three experienced managers agreed to reveal their results, and descriptive statistics were conducted to determine their behavioral work styles. The results may provide a better understanding of managers’ behavioral work styles, which characterize …

Space Operations In The Suborbital Space Flight Simulator And Mission Control Center: Lessons Learned With Xcor Lynx, Pedro Llanos, Christopher Nguyen, David Williams, Kim O. Chambers, Erik Seedhouse, Robert Davidson

Journal of Aviation/Aerospace Education & Research

This study was conducted to better understand the performance of the XCOR Lynx vehicle. Because the Lynx development was halted, the best knowledge of vehicle dynamics can only be found through simulator flights. X-Plane 10 was chosen for its robust applications and accurate portrayal of dynamics on a vehicle in flight. The Suborbital Space Flight Simulator (SSFS) and Mission Control Center (MCC) were brought to the Applied Aviation Sciences department in fall 2015 at Embry-Riddle Aeronautical University, Daytona Beach campus. This academic and research tool is a department asset capable of providing multiple fields of data about suborbital simulated flights. …

A Tale Of Two Airlines: A Comparative Case Study Of High-Road Versus Low-Road Strategies In Customer Service And Reputation Management, Donna L. Roberts, John C. Griffith

Publications

Customer surveys from Ryanair and Southwest Airline passengers were examined to determine their perceptions on customer service for the period of 2012-2013. Southwest Airlines (n=149) was rated significantly higher than Ryanair (n=165) in overall rating (p=.0228), seat comfort (p<.0001), cabin/staff service (p<.0001), and value (p=.0004). Additionally, passengers would recommend Southwest Airlines at a higher rate than Ryanair (p=.0006). Open area comments emphasized that customer service and policies had a large impact on the ratings. Specifically, 53% of Ryanair customers complained about inefficient or unwelcome processes and discourteous or unfriendly service compared to 29% for Southwest Airlines. Ryanair customers complained about check-in procedures, open seating policy, and fees ranging from oversized carry-on bags to fees for printing out boarding passes. The largest area of complaint for Southwest customers concerned how customers were treated for flight delays.

Calculating The Cost Of Pilot Turnover, Kristine M. Kiernan

Journal of Aviation/Aerospace Education & Research

Controlling costs is a critical ingredient in achieving profitability in the airline industry. Typically, labor costs are the first or second highest cost category for airlines. Some components of labor costs, such as pay and benefits, are easy to calculate. Turnover costs, however, are not easy to calculate, and are often underestimated. This paper builds a model for examining turnover costs for pilots in Part 135 carriers, and tests the model empirically in a Part 135 carrier. The model provides a framework to assist airlines in estimating turnover costs for pilots. The case study of a Part 135 cargo operator …

Motivations For Remittances And Philanthropy – Lessons From A Qualitative Meta-Synthesis Of Literature, Sabith Khan, Daisha M. Merritt Ph.D.

Publications

Why do people send remittances? Also, what are the motivations for diaspora philanthropy? While each of these questions have been addressed by scholars in different way – with the most influential theories suggesting that ‘identification’ is the key theme that explains each of these phenomenon, we contend that there is much more than purely ‘identification’ with the recipients that is at play. In this study, based on synthesis of various theories and some empirical studies, we propose a new ‘mid-range’ theory, that seeks to explain the motivations for giving – both remittances and philanthropy. We explain how the motivations in …

Uas Maintenance: A Critical Component In Maintaining Airworthiness, Bettina M. Mrusek, Kristy W. Kiernan, Patti J. Clark

International Journal of Aviation, Aeronautics, and Aerospace

Over the last several decades, the notion of traditional aircraft design has significantly changed. While there are many modern aircraft that resemble earlier models, their components, systems, and overall architecture have evolved, including the introduction of small unmanned aircraft systems (sUAS). Despite the growing consumer attraction to own and operate these aircraft, the subsequent impact on safety is an area of intense concern. The requirement of an established maintenance program for manned aircraft is rooted in ensuring that all aircraft are deemed safe for flight. Preventive maintenance schedules are based on component reliability data, which minimizes unnecessary maintenance while preventing …

Assessment Of The Evolving Low-Cost Business Model For The Future Importance Of U.S. Secondary Airports, Nurettin Dinler, William B. Rankin

International Journal of Aviation, Aeronautics, and Aerospace

Airline deregulation caused a profound reshape in the aviation industry. The liberalization of the aviation sector resulted in a favorable environment for the emergence of low-cost carriers (LCCs). Following deregulation, airlines saw many attempts at their business strategies to gain more passengers in the air transportation market. To capture additional market shares of passenger traffic, the business models of LCCs have evolved to mirror the more common business models employed by the traditional legacy airlines. The purpose of this paper was to examine what effect, if any, exists between LCCs’ market share of passenger enplanements at secondary airports and their …

Public-Private Partnerships In Transportation: Lessons Learned For The New Space Era, Janet K. Tinoco

Publications

Entrepreneurial firms in the space sector have accomplished unimaginable feats unheard of just 20 years ago, such as reusable rockets and cargo launches to the International Space Station (ISS). Clearly, the private sector will continue to be a significant participant in the future of the space industry, partnering with governments and nations, to accomplish more with less. Likewise, the public sector must cope with decreased funding and worthy space objectives while balancing cost, risk, and return. Partnering with private enterprise is the best solution to meeting mandated objectives in space program advancement. This paper addresses partnerships in real property assets …

An Evaluation Of The Effectiveness Of The Criteria To Determine The Levels Of Compensation, Promotion And Other Benefits For The Crew Members And Its Effects On Airlines, Customers, And Crew, Danilo Andrade, Thiago Branco, Diogo De Carvalho, Alexandre Gandini, Priscila Hernandez

Graduate Student Works

This study analyzes the effectiveness of management of flight crewmembers’ careers based entirely on seniority. The research evaluated if it is possible, through the exclusive use of seniority criteria, to recognize and compensate high-performance crewmembers. Although the seniority model indeed creates stability and predictability for managers and crew members, the employee's performance is not considered in career development, failing to recognize and reward good performance. The statistical analysis showed that the seniority does not have direct relationship with the performance of the crew member. Results also showed that crew who were promoted in seniority criteria, would not have been selected …

Recipe For Success: Behavioral Ingredients For Superior Performing Leaders, Linda M. Pittenger

National Training Aircraft Symposium (NTAS)

The aviation and aerospace business is a complex adaptive system that includes emerging technologies, competitors, government policies, cost demands, globalization, and talent constraints. To effectively lead in the chaos of constant demands and disruptive and unpredictable external environments, having deep and broad functional expertise is not enough. Superior performing leaders require further broadening and deepening of selected behavioral competencies in order to succeed (Smith, 2000). Particular to aviation and aerospace, understanding the types of leaders needed to be successful is especially important since baby boomer employees will soon retire and the middle managers that will likely replace them lack the …

Calculating The Cost Of Pilot Turnover, Kristine M. Kiernan

National Training Aircraft Symposium (NTAS)

Controlling costs is a critical ingredient in achieving profitability in the airline industry. Typically, labor costs are the second highest cost category for airlines. Some components of labor costs, such as pay and benefits, are easy to calculate. Turnover costs, however, are not easy to calculate, and are often underestimated. This paper builds a model for examining turnover costs for pilots in Part 135 carriers, and tests the model empirically in a Part 135 carrier. The model provides a framework to assist airlines in estimating turnover costs for pilots. The case study of a Part 135 cargo operator showed that …

Project Manager Motivation: Job Motivators And Maintenance Factors, Thomas G. Henkel, James W. Marion Jr, Debra T. Bourdeau

Publications

The present study explored the applicable motivation factors that contribute to job satisfactory in terms of job motivators and maintenance factors when working projects. Students enrolled in a university advanced project management leadership course were asked to respond to a job motivators and maintenance factors self-assessment which is a useful framework to determine the factors that contribute to their motivation when working projects (Lusser & Achua, 2016). A chi-square test was conducted to determine if the observed values were significantly different from an expected value of 18. The chi-square goodness of fit test led to the rejection of H10 and …

Key Findings: 2017 Atrs Global Airport Performance Benchmarking, Chunyan Yu

Publications

The ATRS Global Airport Benchmarking Project measures and compares the performance of several important aspects of airport operations: Productivity and efficiency, unit costs and cost competitiveness, financial results and airport charges. The report also examines the relationships between various performance measures and airport characteristics as well as management strategies in order to provide a better understanding of observed differences in airport performance. This report includes 206 airports and 24 airport groups of various sizes and ownership forms in Asia Pacific, Europe and North America. This presentation highlights key findings on efficiency and cost.