Business Administration, Management, and Operations Commons^™

Adventures In Identity Development: The Impact Of Adventure Recreation On Adolescent Identity Development, Mat D. Duerden, Mark A. Widmer, Stacy T. Taniguchi, J. Kelly Mccoy

Faculty Publications

This study examined the effect of an adventure recreation program on adolescent identity development. Participants included 43 males and 45 females, ages 11 to 15 (M = 13.33, SD = .86). Twenty-two males and 23 females participated in the program, and the remaining youth served as members of a comparison group. Participants completed a two-week adventure program that included such activities as backpacking, mountain biking, white-water rafting, environmental education, and leadership training. The Erikson Psychosocial Stage Inventory was used to measure levels of identity, intimacy, and generativity, and the Identity Styles Inventory was used to assess informational, normative, and …

Family Leisure Satisfaction And Satisfaction With Family Life, Joel R. Agate, Ramon B. Zabriskie, Sarah Taylor Agate, Raymond Poff

Faculty Publications

The purpose of this study was to examine the relationship between family leisure satisfaction and satisfaction with family life. Zabriskie’s Family Leisure Activity Profile was used to measure family leisure satisfaction. The Satisfaction with Family Life Scale was used to measure satisfaction with family life. The sample consisted of 898 families from throughout the United States. Results indicated a relationship between all family leisure satisfaction variables and satisfaction with family life. Data collected from parents and youth provided insight into the relationship between family leisure satisfaction and satisfaction with family life. At the parent, youth, and family levels, core family …

Contributions Of Family Leisure To Family Functioning Among Families That Include Children With Developmental Disabilities, Dorthy C. H. Dodd, Ramon Zabriskie, Mark A. Widmer, Dennis Eggett

Faculty Publications

The purpose of this study was to examine the relationship between family leisure involvement and family functioning among families that include children with developmental disabilities. The sample consisted of 144 families (144 parents and 60 youth). Data were analyzed from the parent, youth, and family perspective. The Family Leisure Activity Profile (FLAP) was used to measure family leisure involvement. FACES II was used to measure family functioning. A scale based upon the definition, classification, and systems of support manual of the American Association on Mental Retardation adapted by Dyches was used to measure the level of support needed by the …

Measuring Marital Satisfaction: A Comparison Of The Revised Dyadic Adjustment Scale And The Satisfaction With Married Life Scale, Peter J. Ward, Neil R. Lundberg, Ramon Zabriskie, Kristen Berrett

Faculty Publications

Marital satisfaction has been psychometrically measured using many different instruments not soundly based on theory. The Revised Dyadic Adjustment Scale (RDAS), consisting of 14 items, is commonly accepted by researchers and practitioners tomeasure marital satisfaction but was not specifically designed to measuremarital satisfaction. The Satisfaction with Married Life Scale (SWML), consisting of five items, is a short scale specifically targeted toward measuring marital satisfaction. An online sample collected from 1,187 couples throughout the United States was used to compare these instruments’ correlation (r¼.782), factor structures, reliability (SWML, a¼.958; RDAS, a¼.943), theoretical foundation, and validity. These instruments are on parity with …

Influence Of Adapted Sport On Quality Of Life: Perceptions Of Athletes With Cerebral Palsy, Diane G. Groff, Neil R. Lundberg, Ramon Zabriskie

Faculty Publications

Purpose: This study sought to examine the effect of adaptive sports participation on athletic identity and influence on quality of life (QOL) for individuals with cerebral palsy (CP) participating in the CP World Games.

Method: Surveys were conducted with 73 international athletes competing in the 2005 CP World Championships. The survey included descriptive questions about sport involvement and socio-demographics, the Athletic Identity Measurement Scale, and the Influence on Quality of Life Scale.

Results: A significant relationship was found between influence on QOL and athletic identity (r¼0.505; p50.001). There was a moderate negative correlation between influence of adaptive sport …

An Examination Of Family Communication Within The Core And Balance Model Of Family Leisure Functioning, Kevin M. Smith, Patti A. Freeman, Ramon B. Zabriskie

Faculty Publications

The purpose of this study was to examine family communication within the core and balance model of family leisure functioning. The study was conducted from a youth perspective of family leisure and family functioning. The sample consisted of youth (N= 95) aged 11 – 17 from 25 different states in the United States. Path analyses indicated that family communication mediated a positive relationship between family leisure variables and family functioning variables. Implications and recommendations are discussed. The addition of communication in the Core and Balance Model is recommended.

A Model To Explain Microfranchising In Bottom Of The Pyramid Markets, Robert J. Jensen, Chris Sutter

Faculty Publications

Microfranchising, an emerging business model in the developing world, is effectively enhancing bottom of the pyramid markets (BOP) or markets serving the poorest of the poor in developing countries. This Article seeks to explain how and why microfranchising has emerged as a business model in the developing world. Approaching microfranchising from the perspective of the franchisor, this Article proposes a model to determine when microfranchising might present a viable option for firms seeking to operate in BOP markets.¹

Growing Through Copying: The Negative Consequences Of Innovation On Franchise Network Growth, Robert J. Jensen, Gabriel Szulanski

Faculty Publications

We explore how copying more exactly a blueprint for establishing a franchise network in a new country influences franchising network growth. We test opposing hypotheses using panel data involving the transfer of franchising knowledge to 23 different countries, measuring the degree to which master licensees "copy exactly" knowledge concerning how to grow a network in their country and the effect that their approach has on subsequent network growth. We conclude that a strategy of copying more exactly seems to enhance growth and that the benefits of more exactly replicating knowledge in the first year of a local network's existence persist …

Reducing Theft Through Meaningful Recognition, David J. Cherrington

Faculty Publications

A fact that is seldom appreciated when dealing with employee theft is that most antisocial behavior at work is closely associated with employee attitudes. Research has frequently found that job dissatisfaction and feelings of unfairness are correlated with undesirable behaviors, such as tardiness, turnover, theft, and wasting time on the job.

Rationalizing Dishonesty, David J. Cherrington

Faculty Publications

A recent BusinessWeek article (28 July 2008: 17) reported some interesting data regarding the percent of people who say they cheat on their taxes. When a smiling devil cartoon character asked them, “How Bad are U?” over 50 percent of the survey respondents admitted to cheating on their taxes. However, only 25 percent said they cheated when the questions were asked on a website containing an official insignia with privacy assurances.

Sustainability In Mba Recruiting: Only A Marketing Piece?, Lisa Jones Christensen, Aram Kang, Sheri Willoughby

Faculty Publications

Recently, the business press has paid increasing attention to the issue of sustainable business practices. Such press lends increased support to the innovative practices by for-profit companies as well as the programbuilding work of faculty and administrators at leading business schools. Specifically, faculty at select schools have progressively been building courses, programs, and/or research support centers for ‘sustainability’ education in the MBA curricula, with the number of courses and the student interest in the courses having both increased significantly over the last five years (Christensen et al., 2007; and the article of J. Hitchman in this issue).

Competitive Advantage In Alliance Governance: Resolving The Opportunism Minimization–Gain Maximization Paradox, Mark H. Hansen, Robert E. Hoskisson, Jay B. Barney

Faculty Publications

This paper offers a model of alliance governance that explicitly recognizes that managers of alliances simultaneously face the objectives of maximizing gains from trade while minimizing the threat of opportunism in the transaction—an apparent paradox. Our model shows that both the gains from trade and the threat of opportunism are influenced by firm characteristics (cooperative capabilities and trustworthiness) as well as transaction attributes (information asymmetry and asset specificity). The paradox may be resolved by strong form trustworthiness combined with relationship management capabilities because these characteristics allow the pursuit of gains from trade while simultaneously limiting the threat of opportunism.

Using Wheelchair Sports To Complement Disability Awareness Curriculum Among College Students, Neil R. Lundberg, Ramon Zabriskie, Kevin M. Smith, Keith W. Barney

Faculty Publications

The purpose of this study was to examine the effects of a campus-wide intramural wheelchair sports program on attitudes toward people with disabilities. The sample consisted of 126 participants at a large, western university. A quasi-experimental pre-post design was used. Results indicated that there was a significant decrease in discomfort in interaction with people with disabilities after participation in the program. Additional findings indicated that recreation majors who were required to have some disability awareness training in their coursework had statistically lower pre- and post-test scores than other majors and demonstrated the greatest change in attitude toward people with disabilities. …

Trademarks, Consumer Psychology, And The Sophisticated Consumer, Glenn L. Christensen, Eric D. Derosia, Thomas R. Lee

Faculty Publications

Trademark law rests on an amorphous foundation. The scope of protection afforded to the trademark holder turns on the psychology and behavior of the "ordinary" consumer "under the normally prevalent conditions of the market and giving the attention such purchasers usually give in buying that class of goods." In trademark law, "everything hinges upon whether there is a likelihood of confusion in the mind of an appreciable number of 'reasonably prudent' buyers." Where the ordinary consumer is deemed sufficiently "sophisticated" to discern differences between two competing marks, the law forecloses protection for the senior trademark.

Promoting Supportive Relationships In Youth Programs: A Self-Determination Theory Perspective, Mat D. Duerden, Ann Gillard

Faculty Publications

Although research suggests that positive contact with nonparental adults is developmentally beneficial for youth; many adolescents do not have access to such relationships. It is important that adults structure existing relationships to optimize positive youth development. Relationships with adults, who support youth’s needs for autonomy, relatedness, and competence, provide youth with scaffolding as they navigate their way through adolescence. Self-Determination Theory offers a straight-forward approach to understanding the elements of contexts that best promote the development of supportive relationships. The purpose of this paper is to review the literature concerning youth-adult relationships, including their associated prevalence and developmental benefits across …

Sophistication, Bridging The Gap, And The Likelihood Of Confusion: An Empirical And Theoretical Analysis, Glenn L. Christensen, Eric D. Derosia, Thomas R. Lee

Faculty Publications

Recent commentary has rightly lamented the uncertain state of the multifactor test for trademark infringement. “This heuristic device is the fulcrum of American trademark law,” yet the courts are in substantial disagreement as to which factors are relevant to an evaluation of the likelihood of confusion. The doctrinal divide is substantial: “Some circuits claim to weigh heavily under certain factors what other circuits claim to ignore, and nearly every factor or combination of factors has been called the ‘most important’ by one court or another.”

Nonresident Fathers’ Family Leisure Patterns During Parenting Time With Their Children, Alisha T. Swinton, Patti A. Freeman, Ramon B. Zabriskie, Paul J. Fields

Faculty Publications

The purpose of the study was to examine the leisure patterns of nonresident fathers while spending time with their child(ren), and to examine leisure constraints, leisure facilitators and nonresident fathers’ satisfaction with family leisure activities. Four instruments were used to collect the data. Family leisure involvement was measured using the Family Leisure Activity Profile (FLAP), leisure constraints were measured using the Nonresident Father Leisure Constraint Scale (NFLCS), leisure facilitators were measured using the Nonresident Fathers’ Leisure Facilitator Scale (NFLFS), and family leisure satisfaction was measured using the Family Leisure Satisfaction Scale (FLSS). The sample was nonresident fathers (N = 129) …

Entrepreneur As Change Agent: Antecedents And Moderators Of Individual-Level Philanthropic Behavior, Joseph E. Coombs, Abbie J. Shipp, Lisa Jones Christensen

Faculty Publications

What motivates entrepreneurs’ philanthropic acts? Philanthropy has been key to American social and cultural development, and it is also a major driver, along with entrepreneurship, of the American economy. To help researchers better understand the antecedents of entrepreneurs’ philanthropic giving, we develop a theoretical model of individual-level philanthropic actions. As antecedents of philanthropic actions in our model, we include three theoretical constructs (immortality striving, legacy creation, and generativity) from the psychology and social psychology literatures. We also propose several variables that we expect to moderate these relationships including entrepreneur age, gender, religious orientation, and wealth. Lastly, we offer directions for …

Employing Adaptive Structuring As A Cognitive Decision Aid In High Reliability Organizations, Karlene H. Roberts, Kuo Frank Yu, Vinit M. Desai, Peter Madsen

Faculty Publications

The article begins by discussing processes contributing to high and low reliability decision making. It then discusses three cases, covering similar processes used in the three situations and notes what managers can take from this. Finally, the article argues for research that does not concentrate on a single organization but examines interactions among geographically distributed units addressing the same problem.

Template Use And The Effectiveness Of Knowledge Transfer, Robert J. Jensen, Gabriel Szulanski

Faculty Publications

This paper is a direct empirical examination of the fundamental claim that use of templates enhances the effectiveness of knowledge transfer. We explore the effect of template use through an eight-year, in-depth field investigation of Rank Xerox (now Xerox Europe). The field investigation covers three sequential transfer efforts in 15 western European countries. The investigation reveals a naturally occurring, repeated-treatment quasi experiment that allows us to test the hypothesis that the use of templates enhances the effectiveness of knowledge transfer. "Observation" in this experiment measure the extent of adoption and performance of the practice at the recipient units. The "treatment" …

A Cultural Models Approach To Service Recovery, Glenn L. Christensen, Gaby Odekerken-Schröder, Torsten Ringberg

Faculty Publications

Service recovery research remains conflicted in its understanding of consumers’ recovery expectations and of why similar goods or service failures may lead to different recovery expectations. The authors argue that this conflict results from the assumption that consumer recovery expectations are monolithic and largely homogeneous, driven mainly by behavioral, relational, or contextual stimuli. Instead, recovery scenarios involving high-involvement (i.e., self-relevant) goods and service failures may activate closely held, identity-related cultural models that, though ultimately applied to regain balance (a foundational schema), differ according to their sociocultural heritage and create a range of unique consumer recovery preferences. The authors empirically identify …

Crime And Punishment: Does Punishment Work?, David J. Cherrington

Faculty Publications

Most analyses of punishment seem to assume that it plays a major role in shaping the behavior of people, whether they are children, students, employees, or ordinary citizens in the community. Some people argue that there is no justification for the use of punishment in any setting, even childrearing. A bill debated in the 2007 California state legislature that would make spanking illegal appears to be a move in this direction. Others believe that there are times when punishment is the most effective and timely way to change behavior and without it homes, schools, organizations, and societies would disintegrate. Does …

A Qualitative Study Of Selected Quality Knowledge And Practices In Guangdong Province, China, Tyler R. Thomas

Theses and Dissertations

The manufacturing industry has become very competitive in today's global market environment. Many US companies are faced with the choice of keeping their manufacturing domestic or looking to low cost off-shore countries to take advantage of the labor costs differences. To gain an understanding of the state of manufacturing in China, a major focus in the manufacturing world today, this thesis was undertaken. This thesis presents the findings of research conducted in Guangdong Province, China in June - July, 2005. This research addressed customer focus, leadership and general manufacturing and quality knowledge and practices of small, medium and large sized …

Fairness From The Top: Perceived Procedural Justice And Collaborative Problem Solving In New Product Development, John B. Bingham, Haiyang Li, Elizabeth E. Umphress

Faculty Publications

The literature on new product development has examined several important determinants of collaboration among project members. However, we are not aware of any study that links top management decisions with project members’ collaborative behavior. To address this significant gap, this study examines how perceived procedural justice in top management decisions regarding new products is related to collaborative problem solving among new product development project members. Our results from 109 technology firms—as well as from 91 student-based project groups—suggest that perceived procedural justice in top management decisions is positively related to collaborative problem solving among project members, and that collaborative problem …

Praying, Playing, And Successful Families: An Examination Of Family Religiosity, Family Leisure, And Family Functioning, Sarah Taylor Agate, Ramon B. Zabriskie, Dennis L. Eggett

Faculty Publications

The purpose of this study was to examine the relationship between family religiosity, family leisure, and family functioning. The sample consisted of 121 parents and 99 youth from various religious groups. Results indicated a positive relationship between family religiosity and family leisure. Both family religiosity and family leisure had a significant relationship with family functioning in this sample. Data collected from both parents and youth provided insight into the influence of family religiosity and family leisure on family functioning. Family religiosity was the strongest predictor of family functioning for parents. For youth, both family leisure and family religiosity were significant …

Rituals And Relationships: Examining The Relationship Between Family Of Origin Rituals And Young Adult Attachment, Melissa M. Homer, Patti A. Freeman, Ramon B. Zabriskie, Dennis L. Eggett

Faculty Publications

The purpose of this study was to investigate the relationship between family of origin rituals and young adults’ attachment style when controlling for parents’ attachment style. The sample consisted of 222 paired young adults and one parent (representing 208 families) from 36 different states. Family of origin rituals were measured using the Family Ritual Questionnaire (FRQ) and attachment was measured using the Experiences in Close Relationships Revised (ECR-R) Questionnaire. Results indicated a negative relationship between family of origin ritual meaning and young adult attachment anxiety. Results also indicated that family of origin ritual meaning significantly predicted young adult anxiety after …

Family Deepening: A Qualitative Inquiry Into The Experience Of Families Who Participate In Service Expeditions, Alexis A. Palmer, Patti A. Freeman, Ramon B. Zabriskie

Faculty Publications

The purpose of this study was to explore the familial impact of participating in a family service expedition. Grounded theory methodology was used. Five families were identified through a criteria-based snowball sampling technique. Based on the data analyses, a core category emerged that encapsulated the meaning and impact of the family service expedition. It was given the description of "family deepening." Emerging theory indicated that experiences that were unique; shared, interactive; purposive; challenging; and required sacrifice contributed to the process of family deepening. The process encompassed and surpassed what was previously captured by the concepts of family strengths, purposive leisure, …

Perspectives On Leisure Of Lds Women Who Are Stay-At-Home Mothers, Patti A. Freeman, Alexis A. Palmer, Birgitta L. Baker

Faculty Publications

The purpose of this study was to explore the meanings of leisure for women who belonged to the Church of Jesus Christ of Latter-day Saints, lived in Utah, and were stay-at-home mothers. Particular attention was given to the religious, cultural, and role-determined forces that shaped their lives and leisure. A phenomenological approach was used. Thirteen women were identified through a criteria-based snowball sampling technique. Emerging theory indicated that cultural beliefs and values can contribute to feelings of entitlement to leisure because of the support for leisure and life roles given by one’s faith, family, and community.

Attributes Of Meaningful Learning Experiences In An Outdoor Education Program, Stacy T. Taniguchi, Patti A. Freeman, A. Legrand Richards

Faculty Publications

This phenomenological study sought to identify the attributes of meaningful learning experiences as found in an outdoor education program. Thirteen students in the Wilderness Writing Program at Brigham Young University were the sample of this study. Their participation in outdoor recreational activities and their reflections about their experiences were analyzed. Through written journal entries, group discussions, observations, and writing assignments, a qualitative analysis identified attributes that occurred in their meaningful learning experiences. Meaningful learning was defined as a realization of a person's weaknesses, strengths, and potentials. This realization came through experiences with attributes of a degree of perceived risk, which …

Ethics, Csr, And Sustainability Education In The Financial Times Top 50 Global Business Schools: Baseline Data And Future Research Directions, Lisa Jones Christensen, Ellen Peirce, Laura P. Hartman, W. Michael Hoffman, Jamie Carrier

Faculty Publications

This paper investigates how deans and directors at the top 50 global MBA programs (as rated by the Financial Times in their 2006 Global MBA rankings) respond to questions about the inclusion and coverage of the topics of ethics, corporate social responsibility, and sustainability at their respective institutions. This work purposely investigates each of the three topics separately. Our findings reveal that: (1) a majority of the schools require that one or more of these topics be covered in their MBA curriculum and one-third of the schools require coverage of all three topics as part of the MBA curriculum, (2) …