Business Administration, Management, and Operations Commons^™

A Balanced Scorecard Approach To Evaluate Enterprise Resource Planning Of Morehead State University, Milind Patil

Morehead State Theses and Dissertations

A thesis presented to the faculty of the College of Science and Technology at Morehead State University in partial fulfillment of the requirements for the Degree of Master of Science by Milind Patil on November 10, 2008.

A Correlational Study Of The Relationship Between Sense Of Humor And Positive Psychological Capacities, Larry W. Hughes

All Faculty Scholarship for the College of Business

The constructs of sense of humor (Lefcourt, 2002) and positive psychological capacities (PsyCap; Luthans, 2002a) have been heralded as important phenomenon within the growing field of positive psychology, especially within the organizational sciences. Additionally, a sense of humor has been found to be related to positive affective experiences. Leaders can develop followers' confidence, hope, optimism and resiliency for what Avolio and Luthans (2006) called sustainable, veritable performance. The hypotheses presented and tested here will advance the theoretical and empirical discussion of leadership in organizations by linking several emerging constructs of interest, both in academe and practice. This study marks an …

Optimizing Product Line Designs: Efficient Methods And Comparisons, Alexandre Belloni, Robert Freund, Matthew Selove, Duncan Simester

Business Faculty Articles and Research

We take advantage of recent advances in optimization methods and computer hardware to identify globally optimal solutions of product line design problems that are too large for complete enumeration. We then use this guarantee of global optimality to benchmark the performance of more practical heuristic methods. We use two sources of data: (1) a conjoint study previously conducted for a real product line design problem, and (2) simulated problems of various sizes. For both data sources, several of the heuristic methods consistently find optimal or near-optimal solutions, including simulated annealing, divide-and-conquer, product-swapping, and genetic algorithms.

Using Van Valens Procedure In Business Research To Assess Consistent Differences In Multidimensional Variability In Two Or More Groups, Mark L. Berenson, Kimberly Killmer Hollister

Department of Information Management and Business Analytics Faculty Scholarship and Creative Works

Much business research involves comparisons in two or more groups on many dimensions. This paper primarily focuses on demonstrating and providing guidance as to how researchers should approach a multivariate analysis in the comparison of sets of corresponding characteristics in two or more independent groups. In particular, this paper demonstrates the utility of a simple but not widely known procedure developed by Van Valen (1978) that should be employed to test for the significance of differences in overall variability in the sets of corresponding characteristics in two or more groups, a test that enjoys much statistical power in detecting significant …

The Pursuit Of Competitive Advantage And The Strategic Behavior Of Firms In Adopting Self-Service Technology, Timothy David Saur

Dissertations

In 2002 Zuboff and Maxim published their book titled The Support Economy. In the book the authors predict a new era of capitalism that holds great promise for companies and individuals who can design useful, usable, and desirable information systems, knowledge networks, and social software. Since the time of publication advances in technology have allowed the use of self-service products to expand into once unforeseen areas. Self-service technology is used by companies to lower cost, to increase market share, to develop new revenue streams, and to position their products as innovative. Yet the body of research surrounding the organizational strategy …

More Evidence On The Value Of Chinese Workers’ Psychological Capital: A Potentially Unlimited Competitive Resource?, Fred Luthans, James Avey, Rachel Clapp-Smith, Weixing Li

Department of Management: Faculty Publications

As China continues its unprecedented economic growth and emergence as a world power, new solutions must be forthcoming to meet the accompanying challenges. We propose a positive approach to Chinese HRM that recognizes, develops and manages the psychological capital (PsyCap) of workers. After providing a brief overview of hope, efficacy, optimism, resilience and overall PsyCap in today’s Chinese context, the results of a follow-up study provide further evidence that the PsyCap of Chinese workers is related to their performance. The implications that this evidencebased value of Chinese workers’ psychological capital has for China now and into the future concludes this …

Perceived Random Leader Selection In Work Groups, Daniel Marsh

Undergraduate Theses and Capstone Projects

Different methods of selecting a leader for work groups have been shown to have significant effects on the group's overall performance (Henningsen, et al., 2004). It has been suggested that systematic selection of leadership is detrimental to a group's performance and cohesiveness in certain cases (Haslam et al., 1998). This has been supported by many studies (Haslam et al., 1998; Henningsen et. al., 2004). In such cases it may be more beneficial to pick a leader in a random fashion instead of picking one due to leadership abilities. It was hypothesized that it is even more beneficial in these cases …

Organizational Culture In A Terminally Ill Hospital, Alberto Coustasse, Douglas A. Mains, Kristine Lykens, Sue G. Lurie, Fernando Trevino

Management Faculty Research

This study analyzed an organizational culture in a community hospital in Texas to measure organizational culture change and its impact on Patient Satisfaction (PS). The study employed primary and secondary data, combining quantitative and qualitative methods for a case study. Participant observation was used and archival data were collected to provide a better understanding of the organizational culture and the context in which change was taking place. This study also applied a “Shared Vision” of the organization as the central process in bringing forth the knowledge shared by members of the community hospital who were both subjects and research participants. …

International Growth Strategies Of Service And Manufacturing Firms: The Case Of Banking And Chemical Industries, Ravi Kathuria, Maheshkumar P. Joshi, Stephanie Dellande

Business Faculty Articles and Research

Purpose

– The purpose of this paper is to examine the differences in growth strategies – domestic and international – of manufacturing and service firms. Hardly any literature exists that empirically investigates the differences on account of the distinctive characteristics of goods and services, and such studies rarely draw from the operations management field.

Design/methodology/approach

– Multiple analysis of variance is used to analyze longitudinal data from multiple secondary sources.

Findings

– Mixed services, such as banks, focus more on domestic growth and less on international growth. Manufacturers, such as chemical firms, focus more on international activities as compared to …

Can Leaders Step Outside Of The Gender Box? An Examination Of Leadership And Gender Role Stereotypes, Margaret Y. Padgett, Craig B. Caldwell, Andrew Embry

Scholarship and Professional Work - Business

This study examined gender stereotypes for leaders using a more indirect method than is typical in stereotype research. Rather than reveal the leader's gender, this study used vignettes in which the leader's gender was unknown. Consistent with their hypothesis, the authors found that participants were more likely to infer a male (female) gender identity than a female (male) gender identity when presented with a leader using a masculine (feminine) style. They also hypothesized that a leader using a gender-consistent leadership style would be viewed more positively than a leader using a gender-inconsistent style. Contrary to this hypothesis, results revealed that …

How Scientist/Founders Lead Successful Biopharmaceutical Organizations: A Study Of Three Companies, Lynn Johnson Langer

Antioch University Dissertations & Theses

The purpose of this study was to determine how the leadership of scientist/founders of biopharmaceutical companies affects the success of their organization. Over half of all biotechnology firms are founded by scientists, yet for every start-up biotech firm that succeeds, 15-20 fail and eight out of 10 drugs fail in clinical trials (Federal Reserve Bank of Dallas, 2007; Stanford Graduate School of Business, n.d.; Zhang & Patel, 2005). To bring a biopharmaceutical product from the research bench to the consumer costs more than $800 million (Tufts, 2007). This dissertation research explored the leadership practices of three successful scientist/founders and how …

Poetic Leadership, A Territory Of Aesthetic Consciousness And Change, R. Amrit Kasten-Daryanani

Antioch University Dissertations & Theses

Poetic leadership is a new theoretical construct that views leadership as an activity that unites a lyrical intellect with keenly felt emotion for the purpose of producing changes in the consciousness of self and others. This change begins within the interiority of self, moving surely to broader realms of one's surroundings and society, provoking movement that impacts the developing potential of the individual and the cultural milieu in which they exist. Emotion is the primary trace into consciousness used in this dissertation, which serves to unite experiences of the heart with experiences of the mind. The unification of these disparate …

How Are Nasa Engineers Motivated? An Analysis Of Factors That Influence Nasa Goddard Engineers’ Level Of Motivation, Howard Eric Kea

Antioch University Dissertations & Theses

NASA is an organization known for pushing the envelope of engineering and scientific achievement. It can be argued that engineers working for NASA are intrinsically highly motivated due to the nature of the work and the mission of NASA. This study explores how supervisor behaviors, both intrinsic and extrinsic and demographic factors influence motivation of NASA Goddard engineers in their current environment. Recent Congressional and Office of Management and Budget (OMB) policies, such as full cost accounting, levy strict oversight of project spending. As a result of these policies, NASA engineers must now focus their attention on getting assigned work …

Interaction Of The Legitimate System And The Shadow System In Organisations, Caroline Halpin, Philomena Hanlon

Conference papers

This research examines the relationship between the Legitimate and the Shadow Systems in organisations: an interaction that can result in bringing an organisation into a state of bounded instability, and therefore increased creativity and innovation. The Legitimate System consists of the formal hierarchy, bureaucracy, rules, controls and communication patterns in an organisation. A properly functioning Legitimate System is vital for the conduct of business in an organisation in order to ensure its survival and efficiency. The Shadow System is a term coined by Stacey (1997) to describe the informal network of relations within the organisations that are evident in casual …

Balancing Hamiltonian And Jeffersonian Contradictions Within Organizations, Anil Nair, David Ahlstrom

Management Faculty Publications

This article describes how institutions get infused with competing logics and analyzes how such competing logics might aid the design of contemporary organizations. It does so by exploring the contrasting views of American founders Alexander Hamilton and Thomas Jefferson on the issues they confronted in the years leading up to and after the United States' independence from the British. Their views have had a lasting influence on the character and efficacy of the U.S. government. Although Hamilton and Jefferson contemplated issues related to the governance of the United States, the authors argue that their writings offer insights that can be …

Managing Through Strategic Agendas, Christine G. Springer

Public Policy and Leadership Faculty Research

The author discusses the development of the Balanced Scorecard and strategic agendas on solving social and economic problems by the government. She stated reasons why organizations or countries choose to establish strategic agendas, such as it helps develop a vision, serves as a framework for monitoring government and nonprofit performance, and develops political platform. She concluded that its establishment is vital to success in developing countries and in the federal system of government.

Diagnosing Bipolar Disorder In Children, Tammy F. Shaffer

Counseling & Student Affairs Faculty Publications

No abstract provided.

Immigrant Children And Ptsd, Tammy F. Shaffer

Counseling & Student Affairs Faculty Publications

No abstract provided.

The Role Of Religion In Marriage And Family Counseling, Dr. Jill D. Duba

Counseling & Student Affairs Faculty Publications

No abstract provided.

Incorporating Religion In Your Counselor Education Program, Dr. Jill D. Duba

Counseling & Student Affairs Faculty Publications

No abstract provided.

Leanness And Agility In Job Shops: A Framework For A Survey Instrument Developed Using The Delphi Method, Zaki Kuruppalil

All-Inclusive List of Electronic Theses and Dissertations

Manufacturers are facing new challenges as competition has become global. Manufacturing companies arc looking for strategies which would help them gain an edge over their competitors. In the United States, lean manufacturing and agile manufacturing have been gaining importance among industries. Agile manufacturing was developed when the United States Department of Defense (DOD) requested Iacocca Institute at Lehigh University to develop a manufacturing framework that could give US companies an edge over their worldwide competitors whereas lean manufacturing has its roots tied to the Toyota Production System (TPS). This raises the questions: what is the clear difference between the two …

Learning To Co-Create The Solutions We Seek: The Art Of Hosting A Nonprofit Organization, Jeannel E. King

Regis University Student Publications (comprehensive collection)

The Art of Hosting is an emergent leadership model that compliments rapidly changing business needs and environments. This paper presents grounded theory on Art of Hosting components, including the Four Fold Invitation, Hobbit Tools, Five Diamonds of Participation, and Harvesting. An in-depth case study describes the use of Hosting architecture as the design for a nonprofit organization. While the Art of Hosting is effective for involving the community in discussions to co-create solutions to difficult problems, the practice does not easily facilitate a transition from discussion to action. As a framework for operating a nonprofit organization, further research is necessary …

Relationship Among Supervisors' Transformational And Transactional Leadership Styles, And Teachers' Job Satisfaction In Taiwan Higher Education, Chi-Ling Sung

Graduate Student Dissertations, Theses, Capstones, and Portfolios

This study examined the influence of supervisors' transformational and transactional leadership styles on job satisfaction of college and university in Taiwan. The purpose of this study was to examine the relationship between supervisors' transformational and transactional leadership styles, and the satisfaction of Taiwan's higher education instructors. The number of teachers at the university level in Taiwan rose 36.8% from 1951 to 2004; therefore faculty job satisfaction is an important issue. Schools want to keep their faculty and reputation to maintain a competitive edge. This non-experimental, quantitative, explanatory correlation and explanatory comparative survey research explores the relationship between supervisors' transformational and …

Organizational Alignment And Performance: Past, Present And Future, Ravi Kathuria, Maheshkumar P. Joshi, Stephen J. Porth

Business Faculty Articles and Research

Purpose

– The purpose of this paper is to identify and define the types of organizational alignment – vertical and horizontal; to examine the evidence for the alignment‐performance relationship, and propose research questions and practical implications to advance the theory and practice of managing alignment.

Design/methodology/approach

– The study is a conceptual examination based on a thorough review of both theoretical and empirical research.

Findings

– The paper finds that vertical alignment has received considerably more attention in the literature. Studies of horizontal alignment within organizations are less common. When horizontal alignment is studied, the focus tends to be dyadic …

Image Norms: A Model Of Formation And Operation, Amy E. Hurley-Hanson, Cristina M. Giannantonio

Business Faculty Articles and Research

This paper presents a model describing the formation and operation of image norms. Image norms are discussed from both the individual and the organizational perspective. This is followed by a discussion of the implications of image norms for individuals’ career choice decisions. The implications of image norms for organizations are also presented. Suggestions for future research on image norms are provided.

An Examination Of The Role Of Intuition In Individual Decision Making In Organisations, Rory Martin, Philomena Hanlon

Conference papers

The feeling of knowing without knowing has often been described as listening to your heart, trusting your gut, or using your intuition. As decision makers face more turbulent and complex environments, rational analysis may not always be able to assist in yielding optimal results. In cases where sufficient data is not available or the situation is one that the decision maker or the organisation has not faced before, the decision maker may utilise intuition to guide them through uncertainty (Lank & Lank 1995:19). This paper looks at the role that intuition plays in individual decision making in organisations. The primary …

Leadership In Higher Education--Its Evolution And Potential: A Unique Role Facing Critical Challenges, Bryan L. Smith, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

Leadership is a key ingredient in the ultimate success or failure of any organization. In this article the authors review the research on leadership in general and then focus on how leadership in the academic world is similar to, yet distinct from, leadership in the private sector. Included in this discussion are a description of how leadership in colleges and universities has evolved, the characteristics that are unique to higher education together with their implications for effective leadership, and consideration of the immense challenges academic leaders face as they attempt to keep higher education responsive to the needs of business …

The Analytic Hierarchy & The Analytic Network Processes In Multicriteria Decision Making: A Comparative Study, Ali K. Taslicali

Engineering Management & Systems Engineering Theses & Dissertations

The objective of this investigation is to identify the critical benefits and factors of decision making models in a changing technological environment. Decision making models are helping tools for the managers or decision makers to make future plans by using qualitative or quantitative data. In this research, a general idea about decision making models and, comparison between the two important models, the Analytical Hierarchy Process (AHP) and the Analytical Network Process (ANP), are introduced. The research was done by using the information in the literature and expert judgment. This paper can be used by academics as a foundation for further …

Teams In Library Technical Services, Jack G. Montgomery Jr., Contributor, Rosann Bazirjian, Editor, Rebecca Mugridge, Editor

University Libraries Faculty & Staff Book Gallery

Whether because of budget and staffing concerns or issues with productivity and output, technical services teams have come into being in many organizations. In Teams in Library Technical Services, editors Rosann Bazirjian and Rebecca Mugridge present research and case studies demonstrating what these reasons are and how the use of teams has been and should be applied to libraries. Everything from describing the various types of teams and how to manage them—especially in academic libraries—to exploring recurring themes on the relationships between professional and support staff, the changing roles of librarians, and how managers and teams address issues such …

Evaluating Support Services For African American Females At A Historically Black College, Sabrina Ferguson Edwards

Theses and Dissertations

This study examined the effectiveness of the Women’s Resources Assistance Program (WRAP), a support service for African American females attending a historically black college or university (HBCU). The study included 230 participants. The purpose of the study was to gauge, through the use of surveys, each participant’s knowledge and level of participation in the WRAP.

The participants were issued questionnaires and interview forms to complete during the study. The questionnaires contained 11 closed-ended questions that were designed to determine the participating students’ attitude towards WRAP as well as their level of participation. Similarly, oral interviews were conducted to ascertain the …