Business Commons^™

July 2007, Inland Empire Business Journal

Inland Empire Business Journal

HOW TO AVOID BUTTING HEADS WITH CUSTOMERS SIX WAYS TO ELIMINATE PRICE CONCERNS 10

PALM SPRINDS HARD ROCK CONDOTEL - HARD TO SWALLOW? 16

OPTIONS FOR RECRUITING AND RETAINING TOP FOREIGN TALENT 17

HIT, INC. AWARDED ASCLD/LAB - INTERNATIONAL ACCREDITATION 19

THE SECRET TO SETTING AND ACHIEVING YOUR GAOL 28

January 2007, Inland Empire Business Journal

Inland Empire Business Journal

Corporate Profile 6

Investments and Finance 9

Close-Up 11

Commentary 12

Managing 17

Computers/Technology 18

Executive Time Out 24

Real Estate Notes 25

The Lists:

Financial Brokerage Firms 26

HMOs and PPOs 30

Contractors' Hit List 32

Top Community Colleges and Universities 35

Executive Notes 34

Manager's Bookshelf 31

Restaurant Review 36

Calendar 38

New Business Lists:

County of San Bernardino 40

County of Riverside 41

Mcmahon On Workplace Democracy, Jeffrey Moriarty

Philosophy Faculty Publications

This paper offers a sympathetic critique of Christopher McMahon’s Authority and Democracy: A General Theory of Government and Management. Although I find fault with some of his arguments, my goal is not to show that these arguments are irreparable, but to highlight issues that deserve further consideration. After defining some terms, first, I raise an objection to McMahon’s rejection of the moral unity of management (MUM) thesis. Second, I draw attention to his “moralization” of the workplace, and examine the role it plays in his arguments about the relative strengths of the different kinds of authority. Third, I raise …

Managing Scarce Resources In Training Projects, Richard D. Busby, James J. Goldsmith

Publications & Research

Every training organization has a limited amount of people, time and/or money available to complete a project, and this limited resource availability undoubtedly will affect the scope and success of projects the organization undertakes. Busby and Goldsmith discuss the knowledge and skills thing in the instructional design field will need to successfully address these circumstances. The authors begin the chapter by defining what they mean by "resources" and "resource scarcity," and then go on to describe how resource availability and the scope of a project affect one another. They then discuss such basic economic concepts as supply and demand and …

An Application Of The Deming Management Method For Information Technology Projects, Jack T. Marchewka

Journal of International Technology and Information Management

Although the ideas and teachings of W. Edwards Deming have been implemented in organizations world- wide for over the past 50 years, only three studies have empirically tested a theoretical model grounded in the Deming Management Method. These studies focused on the manufacturing and services area. Today, quality management continues to be an area of interest both in project management and software engineering. The focus of this study is to test the Deming Management Method in information technology (IT) projects. A survey of 63 IT professionals provides empirical support for the Deming Management Method and its application to IT projects. …

What Stakeholder Theory Is Not, Robert A. Phillips, R. Edward Freeman, Andrew C. Wicks

Management Faculty Publications

The term "stakeholder" is a powerful one. this is due, to a significant degree, to its conceptual breadth. The term means many different things to many different people and hence evokes praise or scorn for a wide variety of scholars and practitioners of myriad academic disciplines and backgrounds. Such breadth of interpretation, though one of stakeholder theory's greatest strengths, is also one of its most prominent theoretical liabilities as a topic of reasoned discourse. Much of the power of stakeholder theory is a direct result of the fact that, when used unreflectively, its managerial prescriptions and implications are nearly limitless. …

A Predictive Analytic Model For Value Chain Management, Joseph O. Chan

Journal of International Technology and Information Management

Value chain management has gone through various stages of automation, integration and optimization in the past decades. While an optimization model for value chain deals with business scenarios under known circumstances, a predictive value chain model deals with probable circumstances in the future. Predictive analytics is succeeding optimization in the evolution of technologies supporting value chain management. This paper proposes a forward looking value creation model that combines the important concepts of value chain management and predictive analytics. An enterprise model for value chain predictive analytics that facilitates the convergence of information, operations and analytics is presented.

Project Management Practices In The Information Technology Departments Of Various Size Institutions Of Higher Education, Charles R. Johnston, David C. Wierschem

Journal of International Technology and Information Management

The demand for information technology at institutions of higher education is increasing at a rapid pace. It is fueled by student, faculty, and administrative needs. This paper examines project management practices at these institutions with respect to the sizes of the institutions. Survey results indicate an emphasis on operational concerns at small and medium size institutions when selecting IT projects. The prominence of the role of project manager and adoption of formal PM tools/techniques by IT departments generally increase with the sizes of the institutions. The importance of having a project plan is recognized by all sizes of institutions of …

Social Network Enhanced Digital City Management And Innovation Success: A Prototype Design, Bih-Ru Lea, Wen-Bin Yu, Prashanth Kannan

Journal of International Technology and Information Management

Innovation is the process by which knowledge is transformed into products and services which in turn fuels economic development to create wealth and generates improvements in the standard of living. With the advance of technology, social networks that play a fundamental role as a medium for the spread of information, ideas, and influence among its members have taken a form of digital city to offer a range of online services, including access to social environments, community services, and e-commerce to its infohabitants. This study investigates how social network theories can be used to design and manage a web-based digital city …

Authentic Leadership Style And Its Implications In Project Management, Shamas-Ur-Rehman Toor, George Ofori, Faisal Manzoor Arain

Business Review

Project leader/manager is vital for project management organization. Project manager should be able to influence the followers positively, manage several activities together, communicate with various stakeholders at the same time, manage conflicts, take difficult and risky decisions, deal with several socio-economic and cultural challenges, handle several deadlines, control the resources, solve disputes, and finally achieve the project objectives. To accomplish these jobs, the project leader must develop an appropriate leadership style which can be employed under such circumstances for effective performance outcomes. Moreover, leadership researchers have argued that current frameworks do not suffice the need to develop future leaders who …

The Case For Including Study Of Arts In Management Development Curricula, Humayun S. Ansari

Business Review

Proliferation of business schools and institutes providing business education have resulted in the creation of a vast pool of trained manpower which has little avenues to explore for getting gainful employment. Therefore, we have to discover new avenues, which do not require direct foreign investment for creating employment and adding value to our indigenous intellectual property owners. The thesis of this paper is that the induction of the study of fine arts in business education curricula can help forge a common ground between the two cultures (Arts and Business) and to develop projects that are cooperative and mutually beneficial. This …

Sensemaking And The Management Of Older Volunteers, Megan Paull

Theses: Doctorates and Masters

This study explores the experiences of older volunteers and their managers in particular when a change in the perfonnance of the volunteer is noticed by the manager. The impetus for this study was an expressed concern of the managers of volunteers which classified the management of 'older volunteers" as being somehow different from their younger counterparts. Conducted within an interpretivist framework this study employed a two-phase methodology comprising a context setting descriptive quantitative study followed by an in-depth qualitative grounded theory approach. The importance of the in-depth examination revealed the importance of context to the management process.

Pacific Ridge School Employee Policy And Procedures Manual, Pacific Ridge School

Human Resource and Volunteer Management

Pacific Ridge Employee Policy and Procedures Manual from 2006.

December 2006, Inland Empire Business Journal

Inland Empire Business Journal

Detroit's Pizza Mogul Looks Toward Barstow

Illegal Immigration and Crime

Stopping the Revolving Door: How to Hire and Retain Top

Talent

Charting Your Course to Success

Apartment Quarterly Update

Corporate Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Commentary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . …

Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey

Organization Management Journal

This paper integrates diverse research to provide a theoretical model of the process whereby emotional and social intelligence (ESI) is fostered in organizations. The purpose of this paper is to provide: (1) an overview of the theory of ESI, including the historical contributions and current conceptualizations; (2) the impact of ESI on performance, including the research evidence and examples of organizations using ESI; (3) developing ESI competencies and a model for desirable, sustainable change; and (4) a call to action for education and management, including guidelines for fostering ESI in organizations. Unlike general intelligence or personality, the key assumption and …

Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey

Organization Management Journal

This paper integrates diverse research to provide a theoretical model of the process whereby emotional and social intelligence (ESI) is fostered in organizations. The purpose of this paper is to provide: (1) an overview of the theory of ESI, including the historical contributions and current conceptualizations; (2) the impact of ESI on performance, including the research evidence and examples of organizations using ESI; (3) developing ESI competencies and a model for desirable, sustainable change; and (4) a call to action for education and management, including guidelines for fostering ESI in organizations. Unlike general intelligence or personality, the key assumption and …

November 2006, Inland Empire Business Journal

Inland Empire Business Journal

Renegotiating With Integrity

The Big Boomer Exodus: How to Respond to the Loss of

Experienced Talent

Advertising: Keeping With the Times: The Ne''· High-Tech

Face of Advertising

Office Research Quarterly Update for Riverside-San

Bernardino Metro Area

Seniors.Housing Research Report:

People in Profile

Close-Up

Commentary

Investments & Finance

Executive Notes

The Lists:

Largest Credit Unions

Commercial Real Estate Brokers

Fastest Growing Companies

Commercial Building Developers

Mortgage Lenders

Managing

Calendar

Real Estate Notes

Advertising ....... .

Manager's BooJ...shelf

Restaurant Review

County of San Bernardino

County of Riverside

Executive Time Out.

2006 A Spotlight On San Diego's Third Sector, Laura Deitrick, Kevin Raftner, Linda Kato, Stephen H. Velez-Confer

State of Nonprofits and Philanthropy in San Diego

In conjunction with the University of San Francisco's Institute for Nonprofit Organization Management, the Center produced a report focused on the contributions of the San Diego nonprofit sector to the local economy. This report's intent is to create an understanding of the nonprofit sector, measure its capacity & economic contributions, and chart its future. This project was presented November 13, 2006.

October 2006, Inland Empire Business Journal

Inland Empire Business Journal

Booming Job Market Predicted

Corporate Profile - ESRI

Expect Chaos

Planning on Tax Deductions for Charity? Rules Changed in

August 2006

Under the Influence: Five key Behaviors for Sale Breakthroughs

Close-Up... .. . ............................... 6

Commentary. . .................... . 7

Corporate Profile ............................. 8

Investments & Finance ........................... 9

The Lists:

Long Distance Companies Serving the Inland Empire. 10

Interconnect/Telecommunications Firms ........... 25

Copiers, Fax and Business Equipment. . . . . . . . . . 27

Internet Service Providers Serving the Inland Empire .. 35

Editorial Schedule .............................. 15

Opinion ...... . 16

Managing ..................................... 17

Calendar ..................................... …

Measures Of Perceived Credibility Of Blogs: Construct Validation By Lisrel, Uday S. Tate, Elizabeth Alexander, Suneel K. Maheshwari

Management Faculty Research

Predictions are that blogs will be the promotional tool of the future, if not now. The question remains: how credible are blogs as a source of consumer information? How do consumers perceive the credibility of blogs from different sources when making purchase decisions and product evaluations? The primary objective of the present study is to assess validity and reliability of a set of Semantic Differential scales purported to measure perceived credibility of different types of blogs. Confirmatory factor analysis via LISREL8.5 package was used to obtain appropriate statistics for convergent validity, discriminant validity, and composite reliability. In general, the scales …

September 2006, Inland Empire Business Journal

Inland Empire Business Journal

Skills Shortage Paying Off

Close-up: Ira Jackson.

A Short 0verview of Low Desert Communities

''You're Hired!" Eight Ways to Ensure You're Saying These

Two Critical Little Words to the Right People

The 10 Commandments of negotiations

Legislative Outlook

Close-up

Investments & Finance

The Lists:

Banks 111 the Inland Empire

Substance Abuse Programs

Golf Courses in the Inland Empire

Inland Empire's Largest Hotels

Computers technology

Editorial

Calendar

Managing

Real Estate notes

Sales

Manager\ Bookshelf

Restaurant Review

Count) of San Bernardino

Count) of Riverside

Executive Time Out

Indoctrination, Diversity, And Teaching About Spirituality And Religion In The Workplace, Donald W. Mccormmick

Organization Management Journal

The author reflects on his experience and discusses problems in teaching a course about spirituality and religion in the workplace. Sometimes indoctrination happens when professors treat their own spiritual ideology as the truth, or they require students to engage in religious practices in class. Indoctrination is teaching people “to accept a system of thought uncritically.” The management education literature has little to say about indoctrination. Indoctrination can be avoided by (1) ensuring informed consent, (2) designing learning activities for students from all spiritual perspectives, (3) teaching about the topic (instead of taking the “how to” approach), (4) presenting diverse spiritual …

Outsourcing In Ireland: A Literature Review, Survey And Case Study Perspective, Edward Sweeney, Aoife O'Riordan

Conference papers

This paper investigates what is happening in Ireland at the moment regards outsourcing. It
looks into the literature review and the survey conducted. The research took place over a period
of two years, initially as a literature review, and then the survey was conducted through the
mediums of e-mail and the postal service. The survey analysis found that Ireland was the most
likely place for Irish companies to outsource to, and that nearly 40 percent of the companies that
have been surveyed have started on their latest outsourcing initiative since 2004. This indicates
that outsourcing is still important on the …

August 2006, Inland Empire Business Journal

Inland Empire Business Journal

News from the Small Manufacturers Assoc. of CA.

Can We Call a Truce'? Ten Tips for Negotiating Workplace

The Good Old Stardust Will Resurrect as the Echelon Place

Selling Is Everyone's Business---Including Yours

Conquering Depression in the Workplace: How It Affects

Morale, Productivity and Effectiveness

Close-up..... . .. . ............................. 6

Real Estate notes. . . . . . . . . . . . ................... 7

Investments & Finance ............... .. ........... 9

The Lists:

Top Health Care Med1cal Clln1cs/

Groups m the Inland Emp1re. . . ... ..... . .. . . . .. I 0

Inland Empire\ …

July 2006, Inland Empire Business Journal

Inland Empire Business Journal

Stem Cell Research

Close-Up

Corporate Profile

Investments & Finance

Commentary: Another Primary Bites the Dust

What is a Credit Union? Credit Union vs. Banks

Managing : Lead Your Team to Victory: The Do’s and Dont’s of Effective Group Influence

Real Estate Notes

Inland Empire People

Manager’s Bookshelf

Executive Notes

“Sorry, Whats Your Name Again?” six Steps to Relieve the Most Common Memory Worry

Coalition for California Jobs

Restaurant Review

Executive Time Out

Business Strategy Types And Innovative Practices, Tim Blumentritt, Wade M. Danis

Faculty Articles

This study empirically examines how a firm's strategic orientation imparts its management of innovative activities. Drawing on the strategic management and innovation literatures, we develop and empirically test hypotheses arguing that a firm's strategic orientation will impact its perception of barriers to innovation, its sources of ideas for innovation, and its targets for innovation. The data, from over 244 firms, generally support the hypotheses. The study's findings suggest that a firm's strategic management and its management of innovation are highly integrated.

Knowledge Entrepreneurship: A New Paradigm For Organizational Performance, S.M Taha

Business Review

Last decade of the twentieth century experienced cataclysmic changes in organizations’ structure and their performance. Organizations are now considered as sentient being. They think through their systems; they plan through their functionaries; they perform through their resources (human and capital assets). Now they have become a basic building bloc of our today’s corporate world. We can list several themes that brought changes in culture, design and environment of contemporary organizations all over the world. These include: globalization, interdependence and free markets economy. These trends forced countries and organizations to reshape their economic and business strategies. One factor, however that can …

June 2006, Inland Empire Business Journal

Inland Empire Business Journal

How to P.L.A.N. for Disaster

I Sing the Bluetooth Electric

Four Steps to Managing Anyone: Motivation and

Communication to Get the Job Done

Are You a Sales Advisor or an Order-Taker?

Use Your Influence: nine Tips to Combat Tough Boss

Syndrome

Close-up..... . .. . ............................. 6

Real Estate notes. . . . . . . . . . . . ................... 7

Investments & Finance ............... .. ........... 9

The Lists:

Top Health Care Med1cal Clln1cs/

Groups m the Inland Emp1re. . . ... ..... . .. . . . .. I 0

Inland Empire\ Largest Employers ......... . …

May 2006, Inland Empire Business Journal

Inland Empire Business Journal

America's #I R\' Dealer

U.S. Senate to Vote on Most Important SmallBusiness

Bill in 25 Years

Influx of Relocating Companies Keeps Inland

Empire Office Market Tight

Congratulations! You're Fired!

Close-Up

Real Estate Notes

Corporate Profile

Investments and Finance

Commentary

Dental Plans

Law Firms

Employment Agencies

Managers BookSelf

Sales

Restaurant Review

Managing

County of San Bernardino

County of Riverside

Executive Notes

Executive Time Out

Employee Incentives To Make Firm Specific Investment: Implications For Resource-Based Theories Of Corporate Diversification, Heli Wang, Jay B. Barney

Research Collection Lee Kong Chian School Of Business

We argue that the risk associated with the value of a firm's core resources has an impact on employee decisions to make firm-specific investments, independent of the threat of opportunism that might exist in a particular exchange. We further explore mechanisms firms may adopt to mitigate the employee incentive problem stemming from the risk associated with core resource value. These arguments shed new light on resource-based theories of corporate diversification.