Business Commons^™

Antalya’S Tourist Security: A Gap Analysis Of Expectations Vs Perceptions, Abraham Terrah, Vivienne Wildes, Trishna Gajjar Mistry

Journal of Global Business Insights

The tourism industry strongly contributes to the gross domestic product of many countries. An important aspect of the tourism industry is the security of tourists and its connection to the overall tourism security of a country or tourist location. It is essential to identify vulnerable areas and require security improvements within the tourism industry. This study aims to identify security gaps in the Mediterranean city of Antalya from a tourist perspective. Tourists have been classified in this study as leisure tourists, business tourists, and special event tourists. The research identified expectations and perceptions gaps in the transportation sector, accommodation …

An Investigation Of The Effects Of Information System Literacy And Business Process Management On Organizational Performance, Ozel Sebetci

Journal of Global Business Insights

Information systems bring about many innovation opportunities for organizations. However, there are also several factors affecting these opportunities that need to be investigated. Therefore, taking this necessity as a starting point, the present study was conducted to provide an insight into the associations between Information Systems Literacy (ISL), and the analytical approach, as well as Business Process Management (BPM) usage and organization performance. To this end, a structural model has been developed to define the link between design, methodology and approach structures and study the mediating effect on the relationship between ISL, analytical approach, BPM, and organization performance. A questionnaire …

How To Enhance Tourist Perceptions Of Environmental Issues Through Nature Images: An Importance-Performance Analysis, Hye Jeong Park, Eunkyoung Park

Journal of Global Business Insights

Environmental problems have been discussed as a serious issue across the world. To conserve nature, many environmental organizations have tried to facilitate tourists’ environmental perceptions by using nature images on their websites. However, few guidelines have been introduced regarding how to select appropriate nature images. Given this gap, this study conducted an importance-performance analysis (IPA) which provides the specific guideline for the use of appropriate nature images through nature-related websites. A total of 526 participants were recruited through an online survey. The results revealed that 14 nature images were categorized as Useful, Healthy, and Spontaneous nature images and identified different …

Zero Textbook Cost Syllabus For Mgt 3800 (Management And Society), Jared Peifer

Open Educational Resources

The course aims to help students better understand how business interacts with society. The dramatic rise in the exchange of goods, information, services and capital around the world makes business a driving force in global society. Yet, the evolving expectations of corporate stakeholders (e.g., customers, investors, governments and civil society groups) are not well understood. Corporations are expected to meet ever-higher standards of care wherever they operate. Stakeholders expect managers to make a profit for their companies in ways that are lawful, socially responsible and contribute to the welfare of society. Tomorrow’s business leaders will need to be equipped with …

A Framework For Adaptive Capacity In Complex Systems, Abdulrahman Alfaqiri

Engineering Management & Systems Engineering Theses & Dissertations

Complex systems are characterized by their high level of inter-connectivity, ambiguity, and emergence. Therefore, a failure in one element of a system (e.g. cyber layer) due to external or internal disturbances can lead to a cascade effect that may influence all elements of the system. Consequently, the complex system will not be able to perform its functional performance. Threats related to complex systems are very dynamic, fast, complex and damage can be severe. Thus, to respond to the dynamic and unpredictable nature of these threats, complex systems need to be highly adaptive to survive and thrive in the face of …

Clarifying And Measuring The Value Of Human Capital Resources, Donald Hale, Jr.

Theses and Dissertations

The concept of value is central to the strategic human resources (SHRM) and strategic human capital resource literatures (SHCR) because of their grounding in Resource Based Theory (RBT). In order to facilitate a firm’s competitive advantage, both the SHRM and SHCR literatures argue that the practices and people in a firm must work together to generate resources that are valuable, rare, inimitable, and non-substitutable. Value is the first and primary consideration in this logic. Despite the centrality of value in both literatures, prior attempts to identify and measure human capital resource (HCR) value (e.g. utility analysis) have produced mixed results …

Impact Of Motivation Factors On Workforce Productivity In Tenaga Nasional Berhad, Hassan Muhammad Hafeez

Student Works (2020-2029)

Motivation factors are an important aspect in workforce productivity. In an organization, workforce motivation are among the main important criteria to ensure a smooth and stable business operation. The motivation of workforce will directly impact the individual, organization and team in an organization which will also influence the organizational behavior. This research aim is to investigate the impact of motivation factors on workforce productivity in Tenaga Nasional Berhad. The objectives of the research is to explore the motivation factor affecting workforce motivation, to investigate the impact of motivation factor on workforce productivity and to recommend on how to improve motivation …

Managing Millennial Turnover In The It Industry: Leading With An “Inside-Outfluence” Approach, Travis J. Hollman, Kyle W. Luthans

Mountain Plains Journal of Business and Technology

This paper proposes a new perspective and approach for leaders to strategically manage millennial turnover problems in the Information Technology (IT) industry. Using a combination of interviews from experienced IT managers and existing literature, our goal was to identify and synthesize the problems and best practices for managing and retaining millennial IT talent. Based upon qualitative data, emergent themes were identified and then reviewed against the existing body of literature covering millennial employees’ retention and turnover in the IT industry. Areas of common ground were integrated to develop a new hybrid approach that we call the “Inside-Outfluence” model. In particular, …

The Complexity Of Business Schools, Kai Peters, Howard Thomas

Research Collection Lee Kong Chian School Of Business

Kai Peters and Howard Thomas wonder how long business schools can survive the growing complexity of their industry.

Leadership Adapted: Towards An Understanding Of How Western-Developed Leadership Theories Are Translated And Practiced In The Modern Arab Middle East, Derek R. Olson

Dissertations

The purpose of this study is to understand how western-developed leadership theories are translated and practiced in the Modern Arab Middle East (MAME). Over the past century the notion of leadership has progressed through phases of understanding, definition, and practice. This evolution continues today and is no longer contained to the academic and practice-oriented institutions of North America and Europe. Through western-styled educational institutions and professional industries, western-developed leadership theories have stretched around the globe, including the MAME. While this is known, what is much less understood is how these theories are adopted and adapted. This study’s objective is to …

The Use Of Emotional Intelligence In 21st Century Organizations, Jordan Martin

Honors Program Theses and Projects

Emotional intelligence is an increasingly growing trend throughout businesses, and is extremely beneficial to the hiring process in particular. It can be defined as the ability to monitor one's own and others' feelings and emotions, and use the information to guide one's thinking and actions. This knowledge will help obtain better hires and ultimately strengthen the development of employees. It’s also an important factor for managers and all employees to have exposure to. Increasing emotional intelligence not only benefits the employee, but their co-workers, customers, and the business as a whole. By now seeing EQ (emotional quotient, or emotional intelligence) …

Does Extrinsic Motivation Affect Creativity Within Diverse Teams?, Gitanjali K. Viswanathan

Honors Theses

This study analyzes the relationship between extrinsic motivation and creativity in teams. The moderation effect of functionality, openness to experience, agreeableness, conscientiousness, and diversity within a team is also considered. A survey was constructed and distributed to students within Sections 1 and 6 of the course Principles of Management at The University of Mississippi. Survey data were collected from 77 respondents and used for hierarchical regression and moderation analysis. The results of this study do not support extrinsic motivation as a significant predictor of creativity. Functionality, agreeableness, and conscientiousness each demonstrate a separate, significant interaction effect with extrinsic motivation. However, …

Unintentional Bias In Management Based On Perception, Liliana Monteil-Doucette, Liliana Monteil-Doucette

University Diversity Committee records

Students in the College of Business are taught to be effective managers, by challenging coursework. Yet part of being a strong leader is being aware of intentional or unintentional biases based on stereotypes.

1. The goal of this project was to raise student awareness that negative perception of groups of individuals within an organization affects that group’s ability to succeed, and also impacts businesses negatively. By writing a business proposal to address a diversity, equity or inclusion issue at a business, students demonstrated that they understood the effects of negative unconscious perception. The proposal was intended to enlighten students and help …

Multiplex Boundary Work In Innovation Projects: The Role Of Collaborative Spaces For Cross-Functional And Open Innovation, Paula Ungureanu, Carlotta Cochis, Fabiola Bertolotti, Elisa Mattarelli, Anna Chiara Scapolan

Faculty Research, Scholarly, and Creative Activity

Purpose
This study investigates the role of collaborative spaces as organizational support for internal innovation through cross-functional teams and for open innovation with external stakeholders. In particular, the study focuses on collaborative spaces as tools for multiplex (i.e., simultaneous internal and external boundary management in innovation projects).

Design/methodology/approach
The authors conducted a qualitative study in a multi-divisional organization that set up in its headquarters a collaborative space for collaborative product development. Data were collected through semi-structured interviews and participant observations.

Findings
Findings highlight that the relation between expectations and experiences about the collaborative space impact on employees' ability to perform …

Getting A Top Management Consulting Job From Usc: The Definitive Guide, Cameron Wall

Senior Theses

This thesis is meant to serve as an instructional guide on landing a job at an elite management consulting firm for students of the University of South Carolina. Management consulting is an attractive career path for many reasons, but it also is intense, has long hours, and is not the right career fit for everyone. The first section of this guide seeks to introduce the field, help students understand if the career might be right for them, and outline the steps they should take to make themselves competitive when they apply. In the second section, they will find the personal …

The Macroeconomic And Cultural Microcosms Of Global Groceries, Emily C. Mccluskey, Stephanie A. Barton

Senior Theses

The aim of this thesis is to understand the global grocery market and to present a framework to assist sector players in developing go-to-market strategies as they expand abroad. In order to holistically study the cultural and economic implications of grocery stores across the world, we first selected six unique countries to focus our research: Singapore, Brazil, Chile, Australia, Germany, and the United States. In addition to having personally traveled to each of these countries, we chose to analyze these six very different markets in order to include a wide range of cultures and levels of economic development. We found …

A New Generation Of Workers: Preparing For Generation Z In The Workplace, Kendra Harris

Senior Theses

A new generational wave has begun to enter the workforce. The oldest members of Generation Z, those approximately at the age of 25 and below, have recently begun their careers. In the past few years, some changes have been made to work environments, like constructing gyms and daycares at workplaces, expanding the options for work at home programs, and firms hosting social events to attract top, young talent. Some of these actions were to appease Generation Y (Millennials), but some, whether the intent was known or not, will be very pleasing and beneficial to Generation Z. However, Generation Y and …

Pay System Management Dilemmas: Approaching The New Millennium, Edwin W, Arnold

Southern Business Review (Archived)

Edwin W. Arnold, Ph.D., SPHR, is a professor of management, Department of Management, School of Business, Auburn University Montgomery, Montgomery, AL.

The Impacts Of End-User Gender, Education, Performance, And System Use On Computer Self-Efficacy And Outcome Expectancy, John W. Henry, Robert W. Stone

Southern Business Review (Archived)

John W. Henry, Ph.D., is an associate professor of management, Department of Management, College of Business, Georgia Southern University, Statesboro, Ga.

Robert W. Stone, Ph.D., is an associate professor of information systems, Department of Business, College of Business and Economics, University of Idaho, Moscow, ID.

Exploring Career Maturity: A Comparison Of Student-Athletes And Non-Athletes At A Division I Institution, Walter Tarver, Iii

Journal of Applied Sport Management

This quantitative study compared the career maturity of student-athletes and non-athletes at a Division I university, and assessed career maturity differences among student-athletes. Super’s Theory of Career Development served as the theoretical framework, while the Career Maturity Inventory-Revised Attitude Scale (CMI-R/AS) was utilized to collect data. Student-athletes were found to exhibit lower levels of career maturity than non-athletes. Among student-athletes, males scored lower on career maturity than females. Additionally, those identifying more closely with their athletic identities, those with higher aspirations to play professional sports, those with stronger beliefs in the likelihood that they would play professional sports, and those …

The Use Of Season Ticket Incentives In Major League Baseball, Kaitlin Poe, John Drea

Journal of Applied Sport Management

A study of Major League Baseball season ticket promotional incentives found that the most popular types of incentives provided to season seat holders (SSHs) were exclusive offers, complementary items, discounts, ticket options and services, and payment plans. Offering a payment plan to SSHs was positively associated with higher average game attendance. Payment plans were more commonly associated with teams with higher winning percentages over the past three seasons and with teams that filled a higher percentage of their stadium capacity. Teams that fill more of their stadium capacity were also found to offer fewer categories of season ticket incentives to …

Waste Management Practices Of Small Hotels In Accra: An Application Of The Waste Management Hierarchy Model, Ishmael Mensah

Journal of Global Business Insights

One of the most visible impacts of hotels on the environment is waste. Waste generated by hotels tends to have adverse impacts on the environment. There are, therefore, concerns that the proliferation of small hotels in Accra, the capital city of Ghana, could have adverse impacts on the environment since small hotels have been found to take little action to address their environmental impacts. This paper examines the waste management practices of small hotels in Accra, based on the Waste Management Hierarchy (WMH) model. A survey of 260 managers of small hotels in various parts of Accra was undertaken, employing …

The Suitability Of Disabled Friendly Holiday Accommodation In Turkey: The Case Of Kastamonu Hotels, Aydogan Aydogdu, Emrah Yasarsoy, Huseyin Pamukcu

Journal of Global Business Insights

The purpose of this study is to understand the extent to which the hotels under the supervision of the Ministry of Culture and Tourism in the center of the Turkish city Kastamonu are fit for the accommodation of the disabled. The author investigated six accommodation facilities located in the center of Kastamonu by utilizing various tools for data collection, including the Survey Method, face-to-face interviews with business managers, and the Drop-off and Pick-up (DOPU) method. Descriptive statistics were utilized to analyze the data. The results indicated that accommodation in these places is far from satisfying the special requirements for the …

The Influence Of Organisational Culture And Job Satisfaction On Emotional Intelligence And Organisational Performance Of Malaysian Administrative And Diplomatic Officers, Supramaniam Suganthi

Student Works (2020-2029)

As a natural instinct of survival in a competitive environment, organisations inherently aim to achieve high organisational performance. Due to constant global challenges and the volatile environment, organisations are accosted with various challenges. An analysis of Malaysia’s ranking in the IMD World Competitiveness report secured a 12th position in 2014, which dropped to the 24th position in 2017. As public servants play a pivotal part in meeting the competitiveness challenge of a country, this highlights a potential issue in the performance of the public service in improving the nation’s productivity. Hence, this thesis explores the effects of emotional intelligence on …

The People And Activities Of Business Like Human Resource, Productivity For Online Education, Glanciya Fernandes

International Review of Business and Economics

The effects of the digitization of the work provide companies and educational institutions uncertainty. Therefore new future working skills of employees will be necessary. This applies in particular to those employees in the field of information technology who are particularly affected by digitization and who mostly perform on the technologically cutting edge of information technology. The practical part of this aims to present an analysis model which explores the work activities of IT specialists through quantitative and qualitative analysis methods and shows which informal skills are placed in the work activities of the employees. In today’s business climate of global …

The Four Functions Of Management - An Essential Guide To Management Principles, Robert Lloyd, Wayne Aho

Management Open Educational Resources

The purpose of this book is to provide an introduction to the four essential functions of management. The history of management, managerial decision making as well as business strategy are covered in addition to an in depth exploration of the planning, organizing, leading and controlling roles of the contemporary manager. This text was written with simplicity in mind, and a hyper-focus on the four functions. The intended use of this book is to give students a mastery of these fundamentals to prepare them for their more complex applications in subsequent management courses.

A Third Dimension In The Mirror? How Senior Managers Design Products And Organizations, Norbert Bach, Peter Galvin

Research outputs 2014 to 2021

Individual CEO characteristics may affect architectural choices through the application of managerial discretion. Systems such as organizations and their products are not purely driven toward modularity because of external forces. Individual CEO characteristics may constitute an additional dimension to established mirroring considerations that impacts both the choice of architecture and the correspondence between product and organization architectures.

Improving The M&A Success Rate: Identity May Be The Key, Carol M. Sanchez, Mahendra Joshi, Paul Mudde

Peer Reviewed Articles

Every year companies spend over $4 trillion on mergers and acquisitions (M&As) in spite of the fact that between 70% to 90% of these M&As fail. Both practitioners and scholars are puzzled by these intriguing statistic and have tried to identify the causes of M&A failures. Factors such as inaccurate assessment of financial and operational synergies, lack of clarity in the execution of the integration process, negotiation errors, lack of backup plans, and cultural issues are only a few of the long list of reasons that may lead to such high rate of failure. Evidently, some of these factors have …

Managerial Entrenchment And Financial Reporting Comparability, Qifeng Wu

Open Access Theses & Dissertations

This study examines whether managerial entrenchment has an association with firms' financial statement comparability. I find that managerial entrenchment has a significant negative association with financial statement comparability, providing a new notion about the management influence on financial reporting quality. Moreover, by using the business segment as a proxy for business complexity, I find that the variation of accounting comparability with its peer firms mainly stems from managers' investment choice. This finding supports FASB's assertion that financial statement comparability is a reporting quality that should be enhanced among firms with similar economic events. Lastly, I test if managerial entrenchment mitigates …

Airport Ceos And The Decentralized System Of Airports: A Case Study, Marjan Mazza

Publications

The job of the airport CEO is complex with responsibility for the security and safety of a large and dynamic facility and, yet the FAA does not have regulatory qualification and performance standards for the position. The purpose of this qualitative multi-case study was to explore the primary attributes that could be the leading indicators in the event national standards for the hiring of airport CEOs are pursued at major commercial airports. The guiding conceptual framework of the study was to combine competency with the concept of training and development. Airport CEOs from six airport facilities were interviewed, and an …