Business Commons^™

Building Long-Term Donor Relationships In Nonprofit Organizations Through Social Media, Debora Johnston

Walden Dissertations and Doctoral Studies

The purpose of this single case study was to explore the strategies that leaders of a nonprofit organization used to build long-term donor relationships through social media. Participants included a purposeful sample of 3 senior leaders of a small nonprofit organization in Southern California who demonstrated successful approaches to using social media to manage donor relations. The conceptual framework for this study was Hon and Grunig’s concept for measuring long-term organization–public relationships. Data were collected through semistructured interviews with organization leaders, review of publicly available organizational documents, and information including financial statements, strategic planning documents, organizational budgets, employee handbooks, and …

Information Technology Outsourcing Strategies To Ensure Customer Satisfaction, Clyde Rajack

Walden Dissertations and Doctoral Studies

Many information technology (IT) outsourcing initiatives fail, resulting in a high impact on business results and customer satisfaction. Without effective strategies, business leaders who outsource their IT services are at considerable risk of failure and stakeholder dissatisfaction. The purpose of this multiple case study was to explore outsourcing strategies that IT managers in Southern Ontario, Canada, used to ensure customer satisfaction. Participants included 9 executives with experience in complex IT outsourcing initiatives. Stakeholder theory and transaction cost economics theory were the conceptual frameworks for the study. Data were gathered using semistructured interviews to query 8 topical areas including IT outsourcing …

Relationship Between Technostress Dimensions And Employee Productivity, Kesha Walton

Walden Dissertations and Doctoral Studies

Low productivity among employees represents a threat to the sustainability of organizational profits. Retail organizations have experienced a loss of over $300 billion annually because of low productivity. A consequence of technostress is low self-efficacy, which promotes low productivity and high employee absenteeism and burnout. Guided by the theory of technological self-efficacy, the purpose of this correlational study was to examine whether a relationship existed between employee technostress and employee productivity and the extent that technological self-efficacy mediated that relationship. A random sample of 112 retail employees from central Florida contributed to this study.

Data were analyzed using Pearson bivariate …

Small Construction Business Owners' Strategies For Employee Retention, Charles H. Griner

Walden Dissertations and Doctoral Studies

Thirty-four percent of people in the United States of America work for businesses that employ fewer than 100 people. However, many small business owners lack the strategies necessary to retain their valuable employees. Businesses that fail to retain valuable employees are as much as 28% less efficient. The purpose of this qualitative multiple case study was to explore strategies small construction business owners use to retain their valuable employees. Contingency theory provided the conceptual framework. The participants were three owners of three small businesses in the construction industry located in Mississippi which implemented successful policies and procedures to retain their …

Strategies Healthcare Managers Use To Reduce Employee Turnover, Christopher Sean Atkins

Walden Dissertations and Doctoral Studies

Healthcare managers who are unaware of the various strategies that exist for reducing turnover could adversely affect patient care, organizational morale and performance, and the achievement of organizational goals. The purpose of this qualitative multiple case study was to explore strategies healthcare supervisors used to reduce employee turnover. The participants comprised 3 senior healthcare managers located in central Texas responsible for hiring, firing, training, supervising, and successfully using strategies to reduce employee turnover. Herzberg's motivation-hygiene theory provided the conceptual framework. Data were collected from semistructured interviews and a review of company documents. Thematic analysis of the data resulted in 5 …

Strategies For Meeting Local Workforce Policy Requirements In Developing Countries, Gianandrea Manzoni

Walden Dissertations and Doctoral Studies

Foreign companies operating in developing countries are losing competitive advantage due to local workforce policies and restrictions that governments issue to foster the development of indigenous businesses and people. Maintaining a competitive advantage is essential to foreign business owners long term sustainability. Based on Argyris and Schön's organizational learning theory, the purpose of this qualitative single case study was to explore strategies foreign company managers use to achieve profitable business performance while satisfying local workforce policy requirements. The population comprised of 5 foreign managers who implemented effective strategies to increase the profitability of their company while meeting local content requirements …

Internal Control Strategies To Mitigate Fraud In Small Manufacturing Businesses In Cameroon, Thomas Ndive Molungu

Walden Dissertations and Doctoral Studies

Approximately 51.3% of small manufacturing businesses lack effective internal controls to deter fraud. Internal control strategies, when adequately implemented, can mitigate fraud and improve profitability in small manufacturing businesses. The objective of this single qualitative case study was to explore the internal control strategies used in a small manufacturing business to mitigate assets misappropriation fraud and improve profitability. Agency theory was the conceptual framework for this study. Five business managers in a small manufacturing firm in Cameroon participated in face-to-face semistructured interviews. The data analysis process included Yin's 5-step process. Identified themes included (a) governance at a higher management level, …

Age, Tenure, General Self-Efficacy, And Sales Performance Of Salespeople, Juhani Suhonen

Walden Dissertations and Doctoral Studies

Companies worldwide spend millions of dollars on sales training but often fail to address the significant effect of personal attributes of salespeople on sales performance. Grounded in Bandura's self-efficacy theory, the purpose of this quantitative correlational study was to examine the relationship between age, tenure, general self-efficacy, and sales performance among face-to-face salespeople of technology companies worldwide. Understanding this relationship is important to sales managers for predicting sales performance to enhance sustainability. Data were collected from 103 participants between July and September 2019 via a survey link in the largest IT sales professional LinkedIn group. Multiple hierarchical linear regression analysis …

Strategies For Small Energy Consulting Business Survivability, Scholastica Nwabueze

Walden Dissertations and Doctoral Studies

Small businesses are critical to economic development. Small businesses create job opportunities and training and innovative products and services, but they encounter significant challenges and many fail in the first 7 years due to lack of sustainable strategies. The purpose of this single case study was to explore strategies owners used to sustain small energy consulting businesses for longer than 7 years. The population in this study consisted of 5 senior executives of a small energy consulting firm in the Washington, DC, metropolitan area. The conceptual framework for the study was the transformational leadership theory that deals with vision and …

Strategies Nonprofit Leaders Use To Achieve Financial Stability Through Sustainable Funding, Jerel Lynnette Colemon

Walden Dissertations and Doctoral Studies

Leaders of nonprofit organizations fail to achieve financial stability to meet their mission and vision without sustainable funding. The achievement of fiscal sustainability is the most pressing challenge facing the nonprofit sector. Through the lens of the balanced scorecard model, the purpose of this multiple case study was to explore strategies that nonprofit organization executive leaders used to secure sustainable funding for financial stability. Data were collected from semistructured interviews with 5 executive directors of nonprofit organizations in Ohio and a review of their organizational documents relevant to sustainable funding. Data were analyzed using Yin's 5-step process for analysis. The …

Evaluating Theory Of Structured Experience Propositions: Effects Of Service Quality And Experience Industry Techniques On Quality Of Immediate Leisure Experiences, Gary D. Ellis, Andrew Lacanienta, Patti A. Freeman, Brian J. Hill

Faculty Publications

We tested two propositions of the Theory of Structured Experience: first, strategies used to structure experiences in the leisure industries elevate experience quality only when a threshold of service performance is met or exceeded; and second, positive relations exist among indicators of experience quality. Two teams of higher education tourists visited 23 attractions on three Hawaiian Islands. Immediately after each visit, team one (n = 4) judged the attractions based on service quality and experience structuring performance. Members of team two (n = 14) also reported the quality of their individual experiences after each visit by measuring the prevalence of …

Asset Allocation In Bankruptcy, Shai Bernstein, Emanuele Colonnelli, Benjamin Iverson

Faculty Publications

This paper investigates the consequences of liquidation and reorganization on the allocation and subsequent utilization of assets in bankruptcy. Using the random assignment of judges to bankruptcy cases as a natural experiment that forces some firms into liquidation, we find that the long-run utilization of assets of liquidated firms is lower relative to assets of reorganized firms. These effects are concentrated in thin markets with few potential users and in areas with low access to finance. These findings suggest that when search frictions are large, liquidation can lead to inefficient allocation of assets in bankruptcy.

Post-Decisional Conflict In Selecting Cancer Treatments: Perception Of Information Disclosure May Influence Decisional Conflict, Decisional Regret, And Self-Acceptance In Bereaved Parents Of Children With Cancer, Danielle De Santis Sperandeo

Department of Conflict Resolution Studies Theses and Dissertations

This study aimed to establish a connection, if any, between perceptions of information disclosure about medical treatment and decisional conflict in bereaved parents of children with cancer. Decisional regret was an important theme in this exploration because decisional conflict strongly aligns with the propensity to mentally redo past events, thereby forming counterfactual alternatives to reality. People generate counterfactuals to hypothesize a more favorable outcome subsequent to a negative event or the death of a child as applicable to this study. A secondary objective was to investigate the potential influence of counterfactual processing and regret on the construct of self-acceptance: a …

The Future Of Work: An Investigation Of The Expatriate Experiences Of Jamaican C-Suite Female Executives In The Diaspora, On Working In Multi-National Companies, Suzette Amoy Henry-Campbell

Department of Conflict Resolution Studies Theses and Dissertations

The purpose of this study was to understand the lived experiences of Jamaican Expatriate Female C-suite executives in the diaspora of working in Multi-national Companies (MNCs). A further question to be answered was the meaning they derived from their experiences. With little research emerging from the Caribbean about this elite class of professionals, the research intended to expose the challenges faced as an outsider in unfamiliar spaces. Research on other groups have exposed limiting factors to women’s progress in MNCs. Critical Race Theory with a brief mention of Critical Human Geography and Intersectionality are lens applied to critique the experiences …

“Square Peg In A Round Hole” An Interpretative Phenomenological Analysis Of Workers’ Experiences With Workplace Conflict, Katherine Joanna Sosa

Department of Conflict Resolution Studies Theses and Dissertations

Conflict is a predictable aspect of organizational life. Research indicates that workers spend the majority of their lifetime at work and that unresolved conflict is one of the largest reducible costs in organizations. However, the majority of employee conflicts are not accurately addressed by rights-and-power based conflict management systems. This Interpretative Phenomenological Analysis (IPA) study explored the experiences and perceptions of workers who had been involved in an unresolved or escalated workplace conflict that was of consequence in their lives. The study sought to learn how it impacted them and how they made sense of the conflict, their organizations, and …

Earnings Response Coefficient As A Determinant Of Dividend Policy: Testing Free Cash Flow Theory On Non-Financial Dividend Paying Firms In The Pakistan Stock Exchange, Hamid Ullah, Anjum Ihsan

Business Review

This study tests Jensen’s free cash flow theory which states that managers overinvest retained earnings in negative NPV projects. A data set of 238 firms listed on the Pakistan Stock Exchange for the period 1999 to 2016 is used. The results of the panel regression model show a significant positive association of the earnings response coefficient and dividend payout ratio, which supports the free cash flow theory in listed Pakistani firms. Moreover, the imposition of the capital gains tax and the financial crisis has further strengthened the positive relationship between ERC and dividend payout ratio.

Morningstar Ratings And Their Predictive Ability Of Mutual Fund Performance, Mason Murray

Honors College Theses

No abstract provided.

The Rent Gradient: Effects From Proximity To A Major Business District, Salome Gudishvili

Honors College Theses

No abstract provided.

Generational Changes In Workforce Priorities And The 30 Day Manager Guide To Engaging Millennials, Sidney Hong

Honors College Theses

No abstract provided.

Innovation Vs Privacy, Jessica Gallucci

Honors College Theses

No abstract provided.

The Effectiveness Of Infographics And How It Is Applied To Communicate The Effects Of Factory Farming, Alexandra Romano

Honors College Theses

No abstract provided.

Student Success: Lessons From The Center For Student Enterprise, Harshini Rajkumar

Honors College Theses

Student success is critically important to students, universities, and society. Measuring outcomes of programs is essential in determining what works and what doesn’t. Programs that improve outcomes should be analyzed and adopted by educational institutions at large. Research suggests that business schools prioritize case analysis over practical application leading to ‘low-integrative thinking’ (McCord and Michaelsen, 2015), a lack of practical knowledge, and effective communication. Experiential learning opportunities have been shown to overcome these challenges faced by business school students as it engages students intellectually and emotionally. Furthermore, experiential learning opportunities develop students holistically and effectively, preparing them for the competitive …

Data Security Threats Sources: An Empirical Examination Of Institutional Characteristics, Nasim Talebi, Emmanuel Wusuhon Yanibo Ayaburi, Suhail Chakravarty

Information Systems Faculty Publications

Driven by the difficulty in achieving complete security with technical tools, business investigators are looking into organizational and behavioral issues that could help make systems more secure. This chapter looks at the security of systems from the organizational perspective. Specifically, this study attempts to identify if different organizations have different predisposition to particular type(s) of security threat sources. Using publicly available security breach data from a privacy rights clearinghouse to investigate which organizational characteristics predisposes an institution to an external or internal threat source, it was concluded that as size of organization and the number of its valuable documents increase …

Why Do Employees Break Rules? Understanding Hospitality Employee Organizational Rule-Breaking, Ankita Ghosh, Cass Shum

Hospitality Faculty Research

This study explores employees’ organizational rule-breaking behaviors in the hospitality industry. Unlike the majority of hospitality literature which suggest rule-breakers are deviant, a growing stream of management research suggested that intentions behind rule-breaking behaviors among organizational employees include self-interest, to increase work efficiency, to help a subordinate or a coworker, and to provide good customer service. Our study extends the research on rule-breaking not only by studying the intentions of hospitality employee rule- breaking behaviors, but also by exploring the types of rules broken and the possible consequences of such behaviors. Eighty hospitality workers studying at a public university in …

Supply Chain Integration, Learning, And Agility: Effects On Performance, Habibullah Khan, Joel D. Wisner

Marketing and International Business Faculty Research

This study examines the interrelationships among supply chain integration, learning, agility and organizational performance. Survey data were collected from 257 publicly-owned companies in Pakistan, and the hypothesized framework was tested using a structural equation model. It was found that supply chain integration had a significant impact on external and internal learning. Additionally, supply chain integration was found to have an insignificant impact on firm performance and supply chain agility. Finally, internal learning was found to have an insignificant impact on supply chain agility, but a significant direct impact on firm performance, while external learning had an insignificant impact on firm …

Funding A Feature: Creating A Film Business Plan, Jordan C. Hunt

Senior Honors Theses

Every film, from the smallest indie to the biggest studio blockbuster, must be funded, and all investors who finance a movie expect that the movie will give them a return on their investment. In order to seek funding, many filmmakers create a business plan to present to potential investors. Beginning with the film industry as a whole, this paper will define a specific target audience and distribution plan for one film in order to create a business plan. The film, titled Intertwined, is an independent low budget family drama that will primarily raise funds through equity investors. This is …

Passing The Baton: A Comparative Analysis Of The Ceo Succession Of Walmart And Exxon Mobil, Anna K. Seale

Senior Honors Theses

The purpose of this study was to compare the CEO succession of Walmart and Exxon Mobile with the commonly accepted best practices within the CEO’s distinguishable attributes and roles. The succession of executive leadership within any organization is inevitable. Research speaks to the importance of both strong executive leadership and CEO succession plans to allow for sustainable success within an organization. The researcher examined the literature on commonly accepted best practices of CEO succession as well as the importance of them. The executive successions of Walmart and Exxon Mobil were examined in light of the history of executive succession planning. …

Empirical Asset Pricing With Equity Tail Risk, Jingrui Li

Graduate Theses, Dissertations, and Problem Reports (ETD)

This dissertation comprises three separate chapters on both risk-neutral and physical probability spaced equity tail risk for both the market index and in the cross-section of individual stocks.

The first chapter is titled “Does VIX Truly Measure Return Volatility?” This chapter studies the bias of the VIX index as a volatility measure. Particularly, VIX undervalues (overvalues) volatility when market return is expected to be negatively (positively) skewed. Alternatively, we develop a model-free generalized volatility index (GVIX). This chapter further derives the risk-neutral tail risk estimated from the VIX index.

The second chapter is titled “Decomposing the VIX: Implications for the …

Motivation In Knowledge Workers, Carmen Wong

Theses

Traditional theories that form the basis of workplace motivation may be inadequate to manage workers in the knowledge-based economy. Knowledge workers are a growing segment of the workforce, and their needs differ from previous generations of employees. How managers can best motivate knowledge workers towards greater performance and employee satisfaction may not have a definitive answer, however we will explore the effectiveness of some of the commonly used practices in the current workplace.

Knowledge workers add value to a company's products and services by applying their knowledge. The self-determination theory (SDT) is considered a more encompassing theory than the traditional …

Shame And Guilt: The Good, The Bad, And The Ugly, Raika Sadeghein

Graduate Theses, Dissertations, and Problem Reports (ETD)

In the past few decades, we have witnessed a growing body of literature on emotions in the consumer behavior domain. Emotions are defined as “mental states of readiness that arise from appraisals of events or one’s own thoughts” (Bagozzi, Gopinath, & Nyer, 1999, p. 184). Marketers have examined the role of emotions as stimuli, mediators, moderators, and responses to the environment. The broad topic of emotions includes subtopics such as impact of emotions on consumption, attitudes, and behavioral intentions, emotional responses to market stimuli, and the impact of emotions on cognition. However, although the study of emotions is pivotal to …