Business Commons^™

Midmark: An It Service Desk Business Case, Johnny King, Jonathan Pinto

Master of Information Systems Capstone Executive Summary

The purpose of this Capstone project is to research and recommend alternatives to the IT service desk system used by Midmark. This involves gathering requirements, researching the available market solutions via the Gartner Magic Quadrant, meeting with vendors for live demonstrations, matching vendor features to the Midmark decision matrix requirements and calculating scores, performing vendor costs analyses, and a recommendation using Midmark’s business case template.

Customized Crm System For U.S Ecology, Nyswyn Jawaharlal

Master of Information Systems Capstone Executive Summary

Grow by acquisitions, has been one of the business strategy for U.S ecology. Though US Ecology is still growing organically by diligently carrying out its core business in a competent manner, the executive board is growing the company inorganically by acquiring more smaller companies under its gamut. US Ecology tends to carefully choose the companies being purchased for positioning the company strategically across USA in order to serve more customers in more number of states and also make sure that the company being bought has the scope of being expanded in its own operational capability and services provided. In the …

Servicenow Utilization For Healthstream Lms Support, Leslie Helmbrecht

Master of Information Systems Capstone Executive Summary

Premier Health manages a Learning Management System outside of the IT Division, without efficient and standardized support processes shared by the rest of the organization. Transitioning support to the Incident Management System, ServiceNow requires purchasing annual licenses for each Learning Management System Administrator, however offers extensive benefits to both the Learning Solutions Department and the organization.

What Drives Endorsement Earnings For Superstar Athletes?, Daniel Rascher, Terry Eddy, Oskr, Llc

Sport Management

Athletes’ endorsement earnings receive significant attention in the trade/popular press, but the academic literature on this issue is sparse. Thus, the purpose of the study was to examine factors that drive variation in endorsement earnings. Resulting analyses indicated the Positive Q Score measure (likability) was worth about $750,000-$1 million for each unit of the scale, while the Negative Q Score measure was statistically insignificant. One unit increases in Exposure and Familiarity were worth roughly $600,000 and $200,000, respectively. These findings can be used by athletes, agents, and sponsors to determine estimates, or fair-market value, for endorsement deals.

Determining Fair Market Value For Duke’S Sporting Goods Store, Michael Goldman, Daniel A. Rascher

Sport Management

Shelley Valdez is a recent finance team hire at Duke’s Sporting Goods Store. She has 1 week to identify, gather, and analyze relevant information to calculate the financial value of the business, using the income and market approaches. She has also been asked to consider Duke’s liquidation value, and comment on the strategic options these calculations point to, before a board meeting of the owners next week.

Concacaf Strategic Repositioning: Rebuilding Trust In The ‘Beautiful Game’, Michael Goldman, Aaron Burks, Nola Agha

Sport Management

This case presents the strategic repositioning challenge faced by the Confederation of North American, Central American and Caribbean Association Football (CONCACAF) after a period of leadership and strategy instability. It reports the allegations and findings of misconduct, and discusses the steps taken by the new leadership to define a new mission and strategy.

2016-2017 Revised Operating Budget Request, Southern University System. Office Of Finance & Administration.

All Southern University System Budgets

Southern University Law Center 2017-2018. Include: Board of Regents Form BOR 1-13B.

Exploring Alternative Funding Methods For The Lead Remediation Program In Scott County, Iowa, Brittany A. Poynor, Layne Porembski, Arielle Bloemer, Brandon Schattner, Sarah Hanson

2016-2017: Scott County, Iowa and the Scott County Health Department

For this project, five students worked to put together five alternative funding solutions for the Scott County Health Department's lead remediation program. With limited government grants available, the health department is now considering local funding in order to address the issue of lead poisoning in Davenport, Iowa. These reports, along with other SWLI research, provide valuable information and are the foundation of the up-and-coming remediation program for the county.

Exploring Alternative Funding Methods For The Lead Remediation Program In Scott County, Iowa, Dr. John Delaney, Brittany A. Poynor

2016-2017: Scott County, Iowa and the Scott County Health Department

Lead poisoning is an environmental as well as social problem. Areas with more older housing and higher rates of poverty are also the areas with the most lead poisoned children. Though the United States banned the use of lead paint in in 1978 and lead poisoning is preventable, lead poisoning remains a public health problem. Homes built before 1978 may pose risk of lead paint exposure, but of special concern to Scott County are the number of homes built before 1950.

Scott County, Iowa is home to some of the oldest housing units in the U.S. Iowa ranks fifth among …

Modelling And Testing Consumer Trust Dimensions In E-Commerce, Tiago Oliveira, Matilde Alhinho, Paulo Rita, Gurpreet Dhillon

Information Systems Publications

Prior research has found trust to play a significant role in shaping purchase intentions of a consumer. However there has been limited research where consumer trust dimensions have been empirically defined and tested. In this paper we empirically test a path model such that Internet vendors would have adequate solutions to increase trust. The path model presented in this paper measures the three main dimensions of trust, i.e. competence, integrity, and benevolence. And assesses the influence of overall trust of consumers. The paper also analyses how various sources of trust, i.e. consumer characteristics, firm characteristic, website infrastructure and interactions with …

The Effect Of Auditing Standard No. 5 On Audit Delay And Audit Fees, Mark Washburn

HCBE Theses and Dissertations

Formed under the provisions of the Sarbanes-Oxley Act of 2002, the Public Company Accounting Oversight Board (PCAOB) was charged with providing the interpretive guidance for auditors to use in carrying out their responsibilities under Sarbanes-Oxley Section 404. Auditing Standard No. 2 (AS2) provided the initial guidance to auditors beginning in 2004. Early research on audit delay and audit fees under these new requirements revealed significant increases in both. Although audit delay and audit fees decreased in subsequent years, they remained much higher than predicted. As a result of the concerns and complaints of the accounting profession and the public firms …

The Relationship Between High-Performance Human Resource Management, Organizational Citizenship Behavior, And Unit Performance And Voluntary Turnover In The Fast Food Franchise Industry, Martin C. Luytjes

HCBE Theses and Dissertations

The purpose of this study is to advance knowledge and practitioner understanding of human resource dynamics of the U.S. fast food franchise (FFF) industry, one plagued by extraordinary voluntary turnover (VTO), estimated at 75% of total turnover, and its effects on unit productivity. Following the research of Sun, Aryee, and Law (2007), this study looks for the potential of improving the VTO problem through the practice of high-performance human resource management (HPHRM) and the potential benefits of service-oriented organizational citizenship behavior (SOCB) that it offers. This study used primary research, namely the domestic operating units of a nationally franchised sub …

The Impact Of Social Disclosures Within Fixed Rate Peer-To-Peer Lending Markets, Robert A. Jordan

HCBE Theses and Dissertations

Financial journals have just begun to examine the implications of unsecured fixed-rate loans between lenders and borrowers administered over the internet. This study observes 31,550 loans issued between June 2007 and April 2013 with a 36-month term, that are fully paid or charged off, based on a data set from the largest P2P lending website. Initial findings within peer-to-peer (P2P) lending markets have identified that social disclosures may influence these markets. The result of this analysis unambiguously confirms social disclosures influence lenders and the factors significant for funding a loan are inconsistent with the factors significant to repayment of the …

Two Essays On Employee Brand Behavior, Jose R. Siqueira

HCBE Theses and Dissertations

This dissertation offers two essays on the engendering and the consequences of employee brand behavior. The first essay addresses the impact of employee brand behavior on customer experience in the retail environment. Retailers, with some exceptions, paid relatively little attention to the role that employees play in the experience they provide to their customers. While there seems to be a general consensus regarding both the importance of customer experience and the role of employees in delivering it, there has been no study attempting to measure the impact front-line employees have on the overall customer experience process from the consumer point-of-view. …

The Relationship Between External Turbulence And New Product Development Practices, Michael W. Maxwell

HCBE Theses and Dissertations

This dissertation considered whether new product development practices employed resolved the uncertainty and equivocality in information processing created by external turbulence. With external turbulence coming from more sources and arriving with greater frequency, this wave of change must be addressed to achieve desired project outcomes. Healthcare was the target industry for this research and respondents were selected from members of HIMSS, the Healthcare Information Management Systems Society. Five hundred sixty-three survey responses were collected about completed new product development projects. The aspects of the projects reported included the external turbulence experienced, flexible new product development practices employed, the effectiveness of …

"Attendee Basics: Survival Guide For Patrons, Customers, Guests, And Goers" From The Pop Culture Business Handbook For Cons And Festivals, Jon Garon

Faculty Scholarship

This article is part of a series of book excerpts The Pop Culture Business Handbook for Cons andFestivals, which provides the business, strategy, and legal reference guide for fan conventions, filmfestivals, musical festivals, and cultural events.Cons use a range of labels for the people who attend the event as paid ticket holders. Whether thepeople are labeled attendees, patrons, guests, concert-goers, or customers, many of the chapters ofthis book identify how the Con organizers address these differing ticket holders and should plan andprepare to assure each group has a safe, fun, and memorable experience. This chapter focuses on theattendees and what …

Special Business Entity Reporting: One Plugged Hole Is Better Than None, Mary Fischer, Treba Marsh

Faculty Publications

This discussion includes an overview of special business entities and their status and outlines legitimate uses. It also illustrates what can and has happened, when individuals who lack integrity direct special business entities. Problems are identified that can arise when special business entities are not used as they were intended, namely, inaccurate financial reporting. The company in the illustration walked the line between legal and illegal, but was past the line of what was morally right, and in the shareholder’s best interest. The discussion concludes with an accounting solution for the special business entity problems.

Academic Accounting Salaries In The Southwest: A Revisitation And Exploration, Kelly Noe, Mary Fischer, Treba Marsh, Dana A. Forgione

Faculty Publications

This study examines the faculty located in the Southwest Region of the American Accounting Association to ascertain salary determinants as well explore salary compression and inversion. This study finds there are differences among faculty salaries based on longevity, institutional type and size. Typically larger, public institutions pay higher salaries. Further this study finds that salary, perceived salary compared to others, institutional longevity, marital status, institutional type and size are significantly associated with faculty’s gender.

Lumberjack Construction: Job-Order Costing & Manufacturing Simulation, Marie Kelly, Nikki Shoemaker

Faculty Publications

This paper describes a classroom Job-Order Costing and manufacturing simulation called Lumberjack Construction. This simulation is used in introductory managerial accounting and cost accounting courses to help students understand the various parts of the manufacturing process and the application of Job-Order Costing principles. For this simulation, students are placed into manufacturing groups. Each group is responsible for manufacturing a building and calculating the cost of that building using job-order costing.

The Effect Of Cooking Classes On Older Adults Resiliency, Gina Fe Causin, Hyunsook Kang

School of Human Sciences Research Showcase

Research Question: Are there older adults' resilience differences before the cooking class, during the cooking class, and after the cooking class?

Healthy Training Program For Hospitality & Tourism Employees, Linzie Russell, Gina Fe G. Causin

School of Human Sciences Research Showcase

This honors project is designed to evaluate the wellness of current hospitality human resource departments and how it can be adapted to assist employees of the hospitality industry. Health has been placed on the back burner of many companies' priorities and has negatively impacted the hospitality industry. This study is to analyze some current health programs in place and to investigate how new methods can be implemented to encourage health within the human resources department and therein, to its employees.

The Need For Sustainable Finance, Singapore Management University

Perspectives@SMU

Bringing about sustainable or ‘green’ finance requires a convergence of policy and profitability – and it’s not just the developed countries that are leading the way

Bling And Brand Recognition: What Your Conspicuous Consumption Says About You, Singapore Management University

Perspectives@SMU

Makers of luxury goods can charge even more if they play down their famous labels

Investigating The Views Of Staff And Students To On-Campus Catering In A Third Level Educational Institution, Gereva Hackett, Detta Melia

Other resources

On-campus provision and catering has become a very important part of campus life for both staff and students. The aim of this study was to investigate the views of staff and students to on-campus catering in a large third level educational institution. There was a response rate of 68% from all categories of staff and a response rate of 4.86% from students.

A comprehensive investigation of existing trends in the food and beverage sector in general and on-campus is provided in this study analyses in a literature review.

The results of the surveys concur with the secondary research of on-campus …

Campagne Kilkenny Group Menu 2017, Campagne

Menus of the 21st Century

Campagne restaurant in Kilkenny city opened in 2008. The emphasis has been to serve food based on high-quality seasonal produce with French influences in a relaxed and comfortable dining area.

Located under the old railway arches on Gas House Lane, Campagne boasts a stylish interior featuring oak flooring, curved banquette leather seating and modern paintings depicting rural life by kilkenny artist Catherine Barron.

Campagne has been awarded many prestigious awards on a national and international level, most notably one Michelin star status in September 2013.

Impact Of Sequence Of International Entries On Country Exits, Suresh Singh

Management and Marketing Faculty Publications

A classic model of international entries - the Uppsala model - postulated that firms enter foreign countries in increasing order of psychic distance between the home and the host country to minimize the risk of failure. A question that was left unanswered was whether this sequence of entry results in any performance benefits. Literature on the impact of psychic distance, or its components like culture distance, on the performance of foreign operations abounds but the order of entry that is critical to the Uppsala model remains conspicuously absent. This paper presents an analysis of foreign country entries and exits by …

The Art Of The Ask: A Recipe For Success, Michael Eatough, Louise Olson

University Administration

No abstract provided.

Corporate Social Responsibility And Consumer Buying Behavior: A Research Proposal, Puja Pant

MBA Student Scholarship

This research paper aims to examine key antecedents in consumer responses to CSR to determine a link between CSR activity and consumers’ reactions to it. In this research proposal, key words are listed and briefly described as to their impact and benefits. A set of pre-tested structured questionnaires will be administered to 320 subjects. The responses to the items of these questionnaires are measures of the constructs under consideration, namely customer perception, customer satisfaction, corporate reputation, customer choice, corporate brand/influence, customer attitude and customer purchasing behavior. Measures for the constructs used in the study will be available in the …

Is Interoperability A Hindrance To The Nationwide Health Information Exchange (Nhie)?, Nitesh Patil, Sruthi Katamneni

Theses, Dissertations and Capstones

Introduction: HIE is the exchange of clinical data as well as healthcare data among the providers, healthcare institutions, and data repositories. Nationwide Health Information Network (NHIN), was adopted in the year 2004, under the Office of the National Coordinator for Health Information Technology (ONCHIT) with an objective to share the files electronically securely and in a safe manner.

Methodology: The literature review included 40 references in which information relevant to the purpose of this study was scrutinized; these references met the inclusion criterion. The methodology for this study was an extensive and thorough literature review. The sources utilized in this …

Telemedicine And Its Utilization In The Management Of Chronic Heart Failure Patients, Adejoke Sotome, Chirra Pooja

Theses, Dissertations and Capstones

Introduction: Telemedicine is well developed and very useful for heart failure patients in emergencies. Many cases of heart failures are due to inability of reaching the physicians on time and failure of assessing the patient disease condition at earlier stage.

Methodology: The methodology for this study was a literature review. Electronic databases used included EBSCO Host, Google Scholar, Academic Search Premier, PubMed, ProQuest, and Marshall Digital Scholar. A total of 32 sources were referenced.

Results: This literature review examined several studies and research articles on the significance of Telemedicine in the treatment of chronic heart failure patients with …